{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,11,11]],"date-time":"2025-11-11T15:52:13Z","timestamp":1762876333855,"version":"3.41.2"},"reference-count":27,"publisher":"Emerald","issue":"2","license":[{"start":{"date-parts":[[2021,6,10]],"date-time":"2021-06-10T00:00:00Z","timestamp":1623283200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["EL"],"published-print":{"date-parts":[[2021,7,17]]},"abstract":"<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title>\n<jats:p>The purpose of this paper is to construct an indicator framework for evaluating open health data portals from the perspective of user experience (UX) to reduce users\u2019 learning costs, save their time and energy and strengthen the emotional connection with users, thereby encouraging them to actively use open health data.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title>\n<jats:p>This study uses card sorting, Delphi and analytic hierarchy process to determine the weights of indicators for evaluating open health data portals. Then, this study uses a coding method to score, evaluate and compare the selection of more than 120 open health data portals supported by organizations in more than 100 countries or regions that are in the World's top confirmed cases of COVID-19 as released by the World Health Organization.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Findings<\/jats:title>\n<jats:p>At present, open health data portals have shortcomings with regard to UX. Different types of open health data portals vary significantly in the dimensions of technical experience and functional experience, but the differences in the dimensions of aesthetic experience, emotional experience and content experience are not significant.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title>\n<jats:p>The constructed open health data portal evaluation indicator framework introduces users' actual application needs and proposes optimization suggestions for the portal to meet the needs of users to quickly obtain, reliable and accurate health data.<\/jats:p>\n<\/jats:sec>","DOI":"10.1108\/el-01-2021-0011","type":"journal-article","created":{"date-parts":[[2021,6,8]],"date-time":"2021-06-08T07:51:31Z","timestamp":1623138691000},"page":"296-317","source":"Crossref","is-referenced-by-count":7,"title":["Evaluation of open health data portals for COVID-19 from the perspective of the user experience"],"prefix":"10.1108","volume":"39","author":[{"given":"Dan","family":"Wu","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Le","family":"Ma","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Hui","family":"Zhang","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","published-online":{"date-parts":[[2021,6,10]]},"reference":[{"article-title":"Measuring the user experience: collecting","volume-title":"Analyzing and Presenting Usability Metrics","year":"2008","key":"key2021072116263160400_ref001"},{"issue":"2","key":"key2021072116263160400_ref002","doi-asserted-by":"crossref","first-page":"29","DOI":"10.1145\/3131201.3131204","article-title":"Responding to public health crises: bridging collective mindfulness and user experience to create communication interventions","volume":"5","year":"2017","journal-title":"Communication Design Quarterly"},{"key":"key2021072116263160400_ref003","first-page":"895","article-title":"Web-site evaluation tools: a case study in reproductive health information","volume":"205","year":"2014","journal-title":"Studies in Health Technology and Informatics"},{"key":"key2021072116263160400_ref004","first-page":"342","article-title":"E-participation service in Malaysian e-government website: the user experience evaluation","volume-title":"Proceedings of the 10th International Conference on E-Education, E-Business, E-Management and E-Learning (IC4E \u201819)","year":"2019"},{"issue":"4","key":"key2021072116263160400_ref005","doi-asserted-by":"crossref","first-page":"660","DOI":"10.1016\/j.giq.2014.07.001","article-title":"Technology knowledge and governance: empowering citizen engagement and participation","volume":"31","year":"2014","journal-title":"Government Information Quarterly"},{"issue":"1","key":"key2021072116263160400_ref006","doi-asserted-by":"crossref","first-page":"140","DOI":"10.1197\/jamia.M2746","article-title":"Information needs, infobutton manager use and satisfaction by clinician type: a case study","volume":"16","year":"2009","journal-title":"Journal of the American Medical Informatics Association"},{"key":"key2021072116263160400_ref007","first-page":"335","article-title":"Monitoring public health concerns using twitter sentiment classifications","volume-title":"Healthcare Informatics","year":"2013"},{"issue":"7184","key":"key2021072116263160400_ref008","doi-asserted-by":"crossref","first-page":"647","DOI":"10.1136\/bmj.318.7184.647","article-title":"Published criteria for evaluating health related web sites","volume":"318","year":"1999","journal-title":"BMJ"},{"issue":"1","key":"key2021072116263160400_ref009","first-page":"13","article-title":"Comparison of metadata quality in open data portals using the analytic hierarchy process","volume":"35","year":"2017","journal-title":"Government Information Quarterly"},{"issue":"3","key":"key2021072116263160400_ref010","doi-asserted-by":"crossref","first-page":"252","DOI":"10.1108\/AJIM-02-2018-0026","article-title":"Usability evaluation of open data portals: evaluating data discoverability, accessibility and reusability from a stakeholders\u2019 perspective","volume":"70","year":"2018","journal-title":"ASLIB Journal of Information Management"},{"issue":"2","key":"key2021072116263160400_ref011","doi-asserted-by":"crossref","first-page":"345","DOI":"10.1093\/jamia\/ocw076","article-title":"Opening government health data to the public: benefits, challenges and lessons learned from early innovators","volume":"24","year":"2017","journal-title":"Journal of the American Medical Informatics Association"},{"issue":"5","key":"key2021072116263160400_ref012","doi-asserted-by":"crossref","first-page":"E1","DOI":"10.1097\/PHH.0000000000000127","article-title":"Opening health data: what do researchers want? 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