{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,13]],"date-time":"2026-04-13T20:07:28Z","timestamp":1776110848246,"version":"3.50.1"},"reference-count":35,"publisher":"Emerald","issue":"2","license":[{"start":{"date-parts":[[2015,4,7]],"date-time":"2015-04-07T00:00:00Z","timestamp":1428364800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2015,4,7]]},"abstract":"\n Purpose<\/jats:title>\n \u2013 The purpose of this paper is to analyse the challenges faced by blind\/vision-impaired users during the web access in the leading academic and special libraries of Delhi, India. <\/jats:p>\n <\/jats:sec>\n \n Design\/methodology\/approach<\/jats:title>\n \u2013 Survey methodology has been used as the basic research tool for data collection with the help of questionnaire. A total of 125 users surveyed in all the five libraries are selected randomly on the basis of willingness of the users to participate in the survey with the experience of working in digital environment. The survey results were tabulated and analysed with descriptive statistics methods using Excel software and \u201cStata version 11\u201d. <\/jats:p>\n <\/jats:sec>\n \n Findings<\/jats:title>\n \u2013 There are various barriers faced by blind\/vision-impaired users in the libraries of Delhi (India) during the \u201cweb access\u201d with the help of assistive technologies as assistive technology like \u201cScreen Readers\u201d available today are \u201csomewhat compatible\u201d with the web. The facility of \u201cweb-based catalogue\u201d is generally lacking in Delhi libraries. <\/jats:p>\n <\/jats:sec>\n \n Research limitations\/implications<\/jats:title>\n \u2013 The paper does not offer a comprehensive set of web accessibility issues, concentrating instead on the most common problems as epitome of this study. <\/jats:p>\n <\/jats:sec>\n \n Practical implications<\/jats:title>\n \u2013 The paper raises awareness of web accessibility issues in libraries of Delhi, India. <\/jats:p>\n <\/jats:sec>\n \n Originality\/value<\/jats:title>\n \u2013 The paper highlights the web accessibility issues faced by blind\/vision-impaired users of leading academic and special libraries of India including the users\u2019 recommendations for the accessible web page\/website design for the first time.<\/jats:p>\n <\/jats:sec>","DOI":"10.1108\/el-03-2013-0043","type":"journal-article","created":{"date-parts":[[2015,3,28]],"date-time":"2015-03-28T21:41:10Z","timestamp":1427578870000},"page":"242-257","source":"Crossref","is-referenced-by-count":14,"title":["Web challenges faced by blind and vision impaired users in libraries of Delhi"],"prefix":"10.1108","volume":"33","author":[{"given":"Shailendra","family":"Kumar","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Gareema","family":"Sanaman","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2020122423492712500_b1","doi-asserted-by":"crossref","unstructured":"Adam, A.\n and \n Kreps, D.\n (2006), \u201cEnabling or disabling technologies? A critical approach to Web accessibility\u201d, \n Information Technology & People\n , Vol. 19 No. 3, pp. 203-218.","DOI":"10.1108\/09593840610689822"},{"key":"key2020122423492712500_b3","doi-asserted-by":"crossref","unstructured":"Atinmo, M.I.\n (2007), \u201cSetting up a computerized catalog and distribution database of alternative format materials for blind and visually impaired persons in Nigeria\u201d, \n Library Trends\n , Vol. 55 No. 4, pp. 830-846.","DOI":"10.1353\/lib.2007.0035"},{"key":"key2020122423492712500_b4","doi-asserted-by":"crossref","unstructured":"Baker, P.M.A.\n , \n Hanson, J.\n and \n Myhill, W.N.\n (2009), \u201cThe promise of municipal WiFi and failed policies of inclusion: the disability divide\u201d, \n Information Polity: The International Journal of Government & Democracy in the Information Age\n , Vol. 14 Nos 1\/2, pp. 47-59.","DOI":"10.3233\/IP-2009-0171"},{"key":"key2020122423492712500_b5","doi-asserted-by":"crossref","unstructured":"Bekiares, S.E.\n (1984), \u201cTechnology for the handicapped: selection and evaluation of aids and devices for the visually impaired\u201d, \n Library Hi Tech\n , Vol. 2 No. 1, pp. 57-61.","DOI":"10.1108\/eb047538"},{"key":"key2020122423492712500_b6","doi-asserted-by":"crossref","unstructured":"Berliss, J.\n (1994), \u201cBoon or bust? Access to electronic publishing by individuals using adaptive computer technology\u201d, \n Journal of the American Society for Information Science\n , Vol. 45 No. 10, pp. 753-759.","DOI":"10.1002\/(SICI)1097-4571(199412)45:10<753::AID-ASI6>3.0.CO;2-C"},{"key":"key2020122423492712500_b7","doi-asserted-by":"crossref","unstructured":"Brophy, P.\n and \n Craven, J.\n (2007), \u201cWeb accessibility\u201d, \n Library Trends\n , Vol. 55 No. 4, pp. 950-972.","DOI":"10.1353\/lib.2007.0029"},{"key":"key2020122423492712500_b8","doi-asserted-by":"crossref","unstructured":"Byerley, S.L.\n and \n Chambers, M.B.\n (2002), \u201cAccessibility and usability of web-based library databases for non-visual users\u201d, \n Library Hi Tech\n , Vol. 20 No. 2, pp. 169-178.","DOI":"10.1108\/07378830220432534"},{"key":"key2020122423492712500_b9","doi-asserted-by":"crossref","unstructured":"Cantor, A.\n (1996), \u201cThe adaptable approach: a practical guide to planning accessible libraries\u201d, \n Library Hi Tech\n , Vol. 14 No. 1, pp. 41-45.","DOI":"10.1108\/eb047979"},{"key":"key2020122423492712500_b10","doi-asserted-by":"crossref","unstructured":"Chapman, A.\n (2007), \u201cResource discovery: catalogs, cataloging and the user\u201d, \n Library Trends\n , Vol. 55 No. 4, pp. 917-931.","DOI":"10.1353\/lib.2007.0038"},{"key":"key2020122423492712500_b11","doi-asserted-by":"crossref","unstructured":"Craven, J.\n and \n Booth, H.\n (2006), \u201cPutting awareness into practice: practical steps for conducting usability tests\u201d, \n Library Review\n , Vol. 55 No. 3, pp. 179-194.","DOI":"10.1108\/00242530610655984"},{"key":"key2020122423492712500_b12","doi-asserted-by":"crossref","unstructured":"Crow, K.L.\n (2008), \u201cFour types of disabilities: their impact on online learning\u201d, \n TechTrends\n , Vol. 52 No. 1, pp. 51-55.","DOI":"10.1007\/s11528-008-0112-6"},{"key":"key2020122423492712500_b13","doi-asserted-by":"crossref","unstructured":"Curran, K.\n , \n Walters, N.\n and \n Robinson, D.\n (2007), \u201cInvestigating the problems faced by older adults and people with disabilities in online environments\u201d, \n Behaviour & Information Technology\n , Vol. 26 No. 6, pp. 447-453.","DOI":"10.1080\/01449290600740868"},{"key":"key2020122423492712500_b14","doi-asserted-by":"crossref","unstructured":"Dixon, J.M.\n (1996), \u201cLevelling the road ahead: guidelines for the creation of WWW pages accessible to blind and visually handicapped users\u201d, \n Library Hi Tech\n , Vol. 14 No. 1, pp. 65-68.","DOI":"10.1108\/eb047983"},{"key":"key2020122423492712500_b15","doi-asserted-by":"crossref","unstructured":"Horwath, J.\n (2002), \u201cEvaluating opportunities for expanded information access: a study of the accessibility of four online databases\u201d, \n Library Hi Tech\n , Vol. 20 No. 2, pp. 199-206.","DOI":"10.1108\/07378830210432561"},{"key":"key2020122423492712500_b16","doi-asserted-by":"crossref","unstructured":"Ioannidis, G.\n , \n Crombie, D.\n , \n Calvo, F.M.\n and \n Geramani, K.N.\n (2006), \u201cDocument processing for accessibility: standards and initiatives\u201d, \n Lecture Notes in Computer Science\n , Springer, Berlin, Heidelberg, Vol. 4061, pp. 16-23.","DOI":"10.1007\/11788713_4"},{"key":"key2020122423492712500_b17","doi-asserted-by":"crossref","unstructured":"Kerscher, G.\n (2001), \u201cDAISY Consortium: information technology for the world\u2019s blind and print-disabled population \u2013 past, present and into the future\u201d, \n Library Hi Tech\n , Vol. 19 No. 1, pp. 11-14.","DOI":"10.1108\/07378830110384520"},{"key":"key2020122423492712500_b18","unstructured":"Koganuramath, M.M.\n and \n Choukimath, P.A.\n (2009), \u201cLearning resource centre for the visually impaired students in the universities to foster inclusive education\u201d, in International Conference on Academic Libraries, Delhi, pp. 619-625, available at: http:\/\/crl.du.ac.in\/ical09\/papers\/index_files\/ical104_215_458_2_RV.pdf (accessed 15 February 2010)."},{"key":"key2020122423492712500_b19","doi-asserted-by":"crossref","unstructured":"Koulikourdi, A.\n (2008), \u201cAssistive technologies in Greek libraries\u201d, \n Library Hi Tech\n , Vol. 26 No. 3, pp. 387-397.","DOI":"10.1108\/07378830810903319"},{"key":"key2020122423492712500_b20","doi-asserted-by":"crossref","unstructured":"Kouroupetroglou, C.\n , \n Salampasis, M.\n and \n Manitsaris, A.\n (2008), \u201cAnalysis of navigation behaviour of blind users using browsing shortcuts\u201d, \n New Review of Hypermedia and Multimedia\n , Vol. 14 No. 2, pp. 199-228.","DOI":"10.1080\/13614560802624258"},{"key":"key2020122423492712500_b21","doi-asserted-by":"crossref","unstructured":"Lewis, V.\n and \n Klauber, J.\n (2002), \u201c[Image] [Image] [Image] [Link] [Link] [Link]: inaccessible web design from the perspective of a blind librarian\u201d, \n Library Hi Tech\n , Vol. 20 No. 2, pp. 137-140.","DOI":"10.1108\/07378830210432499"},{"key":"key2020122423492712500_b22","doi-asserted-by":"crossref","unstructured":"Loo, A.\n , \n Lu, M.T.\n and \n Bloor, C.\n (2003), \u201cInternet surfing for the blind: a prototype\u201d, \n The Electronic Library\n , Vol. 21 No. 6, pp. 576-586.","DOI":"10.1108\/02640470310509135"},{"key":"key2020122423492712500_b23","unstructured":"Mates, B.T.\n (2010), \u201cAssistive technologies\u201d, \n American Libraries\n , Vol. 41 No. 10, pp. 40-42."},{"key":"key2020122423492712500_b24","doi-asserted-by":"crossref","unstructured":"Murphy, E.\n , \n Kuber, R.\n , \n McAllister, G.\n , \n Strain, P.\n and \n Yu, W.\n (2008), \u201cAn empirical investigation into the difficulties experienced by visually impaired Internet users\u201d, \n Universal Access in the Information Society\n , Vol. 7 Nos 1\/2, pp. 79-91.","DOI":"10.1007\/s10209-007-0098-4"},{"key":"key2020122423492712500_b25","doi-asserted-by":"crossref","unstructured":"Oppenheim, C.\n and \n Selby, K.\n (1999), \u201cAccess to information on the World Wide Web for blind and visually impaired people\u201d, \n Aslib Proceedings\n , Vol. 51 No. 10, pp. 335-345.","DOI":"10.1108\/EUM0000000006993"},{"key":"key2020122423492712500_b26","doi-asserted-by":"crossref","unstructured":"Power, R.\n and \n LeBeau, C.\n (2009), \u201cHow well do academic library web sites address the needs of database users with visual disabilities?\u201d, \n The Reference Librarian\n , Vol. 50 No. 1, pp. 55-72.","DOI":"10.1080\/02763870802546399"},{"key":"key2020122423492712500_b27","doi-asserted-by":"crossref","unstructured":"Riley, C.A.\n (2002), \u201cLibraries, aggregator databases, screen readers and clients with disabilities\u201d, \n Library Hi Tech\n , Vol. 20 No. 2, pp. 179-187.","DOI":"10.1108\/07378830210432543"},{"key":"key2020122423492712500_b28","unstructured":"Roy, P.C.\n and \n Bandyopadhyay, R.\n (2009), \u201cDesigning barrier free services for visually challenged persons in the academic libraries in India\u201d, Proceedings of the International Conference on Academic Libraries, Delhi, 5-8 October, pp. 626-629, available at: http:\/\/crl.du.ac.in\/ical09\/papers\/index_files\/ical-105_241_602_1_RV.pdf (accessed 10 September 2010)."},{"key":"key2020122423492712500_b29","doi-asserted-by":"crossref","unstructured":"Schmetzke, A.\n (2001), \u201cWeb accessibility at university libraries and library schools\u201d, \n Library Hi Tech\n , Vol. 19 No. 1, pp. 35-49.","DOI":"10.1108\/07378830110384584"},{"key":"key2020122423492712500_b30","doi-asserted-by":"crossref","unstructured":"Stewart, R.\n and \n Narendra, V.\n (2005), \u201cAccessibility and usability of online library databases\u201d, \n Library Hi Tech\n , Vol. 23 No. 2, pp. 265-286.","DOI":"10.1108\/07378830510605205"},{"key":"key2020122423492712500_b31","doi-asserted-by":"crossref","unstructured":"Todaro, A.J.\n (2005), \u201cLibrary services for people with disabilities in Argentina\u201d, \n New Library World\n , Vol. 106 Nos 5\/6, pp. 253-268.","DOI":"10.1108\/03074800510595869"},{"key":"key2020122423492712500_b32","doi-asserted-by":"crossref","unstructured":"Vandenbark, R.T.\n (2010), \u201cTending a wild garden: library web design for persons with disabilities\u201d, \n Information Technology and Libraries\n , Vol. 29 No. 1, pp. 23-29.","DOI":"10.6017\/ital.v29i1.3154"},{"key":"key2020122423492712500_b33","doi-asserted-by":"crossref","unstructured":"Walsh, J.\n (2006), \u201cImproving web accessibility for the visually impaired\u201d, \n Library Hi Tech News\n , Vol. 8 No. 1, pp. 29-31.","DOI":"10.1108\/07419050610713709"},{"key":"key2020122423492712500_b34","doi-asserted-by":"crossref","unstructured":"Westlind, M.\n (2008), \u201cDynamic materials force dynamic cataloguing: accessible materials in a new digital age\u201d, \n Library Review\n , Vol. 57 No. 6, pp. 424-429.","DOI":"10.1108\/00242530810886698"},{"key":"key2020122423492712500_b35","doi-asserted-by":"crossref","unstructured":"Yu, H.\n (2002), \u201cWeb accessibility and the law: recommendations for implementation\u201d, \n Library Hi Tech\n , Vol. 20 No. 4, pp. 406-419.","DOI":"10.1108\/07378830210452613"},{"key":"key2020122423492712500_frd1","doi-asserted-by":"crossref","unstructured":"Adam, A.\n and \n Kreps, D.\n (2009), \u201cDisability and discourses of web accessibility\u201d, \n Information, Communication & Society\n , Vol. 12 No. 7, pp. 1041-1058.","DOI":"10.1080\/13691180802552940"}],"container-title":["The Electronic Library"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/EL-03-2013-0043","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/EL-03-2013-0043\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/EL-03-2013-0043\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,25]],"date-time":"2025-07-25T01:06:51Z","timestamp":1753405611000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/el\/article\/33\/2\/242-257\/42980"}},"subtitle":["An Indian scenario"],"short-title":[],"issued":{"date-parts":[[2015,4,7]]},"references-count":35,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2015,4,7]]}},"alternative-id":["10.1108\/EL-03-2013-0043"],"URL":"https:\/\/doi.org\/10.1108\/el-03-2013-0043","relation":{},"ISSN":["0264-0473"],"issn-type":[{"value":"0264-0473","type":"print"}],"subject":[],"published":{"date-parts":[[2015,4,7]]}}}