{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,7]],"date-time":"2026-02-07T17:11:47Z","timestamp":1770484307824,"version":"3.49.0"},"reference-count":37,"publisher":"Emerald","issue":"4","license":[{"start":{"date-parts":[[2016,8,1]],"date-time":"2016-08-01T00:00:00Z","timestamp":1470009600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["EL"],"published-print":{"date-parts":[[2016,8,1]]},"abstract":"Purpose<\/jats:title>The purpose of this study is to develop and evaluate the use of a library mobile website at a university library. This paper aims to present the approach adopted to investigate users\u2019 reactions to the new mobile platform. A usability test was also conducted to examine its effectiveness.<\/jats:p><\/jats:sec>Design\/methodology\/approach<\/jats:title>Mobile websites for academic libraries were first reviewed prior to identifying the functions and elements to be included. To assess the intended design purpose, the usability of the design was examined through a comparison of the mobile website and the full PC website used by 50 students to accomplish a set of search tasks. A questionnaire survey was used to assess 336 students\u2019 responses regarding various criteria including learnability, control, presentation and efficiency.<\/jats:p><\/jats:sec>Findings<\/jats:title>The usability test that was conducted before the mobile Web was formally released indicated that the students using it finished more search tasks (p<\/jats:italic>< 0.001), and were more efficient in completing search tasks than they were using the PC website (p<\/jats:italic>< 0.001). Data from 336 questionnaire responses also indicated the students\u2019 positive reactions to the developed mobile system in four defined facets (mean >= 4.0).<\/jats:p><\/jats:sec>Research limitations\/implications<\/jats:title>The difficulty of recruiting volunteers and the small number of subjects who participated was also a major limitation experienced in this study. Replications or use of different measurements might be needed in future research to confirm the result.<\/jats:p><\/jats:sec>Practical implications<\/jats:title>In this study, a library mobile website was developed, tested and evaluated by users. Currently, the library mobile website is being implemented in the university. On-going revisions will continue to improve its effectiveness and efficiency for information retrieval.<\/jats:p><\/jats:sec>Social implications<\/jats:title>It is expected that through the library mobile services, a ubiquitous learning environment can be provided to students to fulfil their academic and leisure needs.<\/jats:p><\/jats:sec>Originality\/value<\/jats:title>Summative evaluation of the mobile system revealed the students\u2019 positive reactions to a set of predetermined criteria in various dimensions, including: learnability, control, presentation and efficiency.<\/jats:p><\/jats:sec>","DOI":"10.1108\/el-07-2015-0119","type":"journal-article","created":{"date-parts":[[2016,8,2]],"date-time":"2016-08-02T04:31:46Z","timestamp":1470112306000},"page":"636-650","source":"Crossref","is-referenced-by-count":19,"title":["Usability and evaluation of a library mobile web site"],"prefix":"10.1108","volume":"34","author":[{"given":"Lih-Juan","family":"ChanLin","sequence":"first","affiliation":[]},{"given":"Wei-Hsiang","family":"Hung","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"issue":"6","key":"key2020121403182076600_ref001","first-page":"311","article-title":"College and research libraries news: a review of the trends and issues affecting academic libraries in higher education","volume":"73","author":"Association of College and Research Libraries (ACRL)","year":"2012","journal-title":"College and Research Libraries News"},{"issue":"2","key":"key2020121403182076600_ref002","first-page":"10","article-title":"The library right there in my hand: determining user needs for mobile services at a medium-sized regional university","volume":"62","year":"2014","journal-title":"Southeastern Librarian"},{"issue":"3","key":"key2020121403182076600_ref003","doi-asserted-by":"crossref","first-page":"188","DOI":"10.1016\/S0099-1333(01)00180-X","article-title":"Usability testing of an academic library web site: a case study","volume":"27","year":"2001","journal-title":"The Journal of Academic Librarianship"},{"issue":"2","key":"key2020121403182076600_ref004","doi-asserted-by":"crossref","first-page":"82","DOI":"10.6017\/ital.v31i2.2166","article-title":"Mobile technologies & academics: do students use mobile technologies in their academic lives and are librarians ready to meet this challenge?","volume":"31","year":"2012","journal-title":"Information Technology & Libraries"},{"issue":"4","key":"key2020121403182076600_ref005","doi-asserted-by":"crossref","first-page":"204","DOI":"10.1108\/OCLC-02-2013-0009","article-title":"Usability testing in libraries: methods, limitations, and implications","volume":"29","year":"2013","journal-title":"OCLC Systems & Services: International Digital Library Perspectives"},{"issue":"3","key":"key2020121403182076600_ref006","doi-asserted-by":"crossref","first-page":"272","DOI":"10.1108\/00907320810895369","article-title":"Mobile learning for the twenty-first century librarian","volume":"36","year":"2008","journal-title":"Reference Services Review"},{"issue":"2","key":"key2020121403182076600_ref007","doi-asserted-by":"crossref","first-page":"381","DOI":"10.1111\/bjet.12148","article-title":"Adult learner\u2019s intention to adopt mobile learning: a motivational perspective","volume":"46","year":"2015","journal-title":"British Journal of Educational Technology"},{"issue":"1","key":"key2020121403182076600_ref008","doi-asserted-by":"crossref","first-page":"11","DOI":"10.1080\/00049670.2014.984379","article-title":"Geo, audio, video, photo: how digital convergence in mobile devices facilitates participatory culture in libraries","volume":"64","year":"2015","journal-title":"Australian Library Journal"},{"issue":"2","key":"key2020121403182076600_ref009","first-page":"163","article-title":"The usability evaluation study of the university library websites","volume":"47","year":"2009","journal-title":"Journal of Education Media & Library Sciences"},{"issue":"1","key":"key2020121403182076600_ref010","first-page":"1","article-title":"Usability evaluation of an academic library website: a case of the University of the Punjab","volume":"13","year":"2012","journal-title":"Pakistan Journal of Information Management and Libraries"},{"issue":"6","key":"key2020121403182076600_ref011","doi-asserted-by":"crossref","first-page":"469","DOI":"10.14429\/djlit.31.6.1322","article-title":"Evaluation of usage of university websites in Bangladesh","volume":"31","year":"2011","journal-title":"Journal of Library & Information Technology"},{"key":"key2020121403182076600_ref012","article-title":"Mobile phones for library services: prospects for Delta State University Library, Abraka","year":"2010"},{"key":"key2020121403182076600_ref013","unstructured":"Johnson, L., Adams Becker, S., Estrada, V. and Freeman, A. 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