{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,10,3]],"date-time":"2025-10-03T22:10:58Z","timestamp":1759529458216,"version":"3.41.2"},"reference-count":53,"publisher":"Emerald","issue":"4","license":[{"start":{"date-parts":[[2017,8,7]],"date-time":"2017-08-07T00:00:00Z","timestamp":1502064000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["EL"],"published-print":{"date-parts":[[2017,8,7]]},"abstract":"<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title>\n<jats:p>The purpose of this paper is to understand blog users\u2019 negative emotional norm compliance decision-making in crises (blog users\u2019-NNDC).<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title>\n<jats:p>A belief\u2013desire\u2013intention (BDI) model to evaluate the blog users\u2019-NNDC (the BDI-NNDC model) was developed. This model was based on three social characteristics: self-interests, expectations and emotions. An experimental study was conducted to evaluate the efficiency of the BDI-NNDC model by using data retrieved from a popular Chinese social network called \u201cSina Weibo\u201d about three major crises.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Findings<\/jats:title>\n<jats:p>The BDI-NNDC model strongly predicted the Blog users\u2019-NNDC. The predictions were as follows: a self-interested blog user posted content that was targeting his own interests; a blogger with high expectations wrote and commented emotionally negative blogs on the condition that the numbers of negative posts increased, while he ignored the norm when there was relatively less negative emotional news; and an emotional blog user obeyed the norm based on the emotional intentions of the blogosphere in most of the cases.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title>\n<jats:p>The BDI-NNDC model can explain the diffusion of negative emotions by blog users during crises, and this paper shows a way to bridge the social norm modelling and the research of blog users\u2019 activity and behaviour characteristics in the context of \u201creal life\u201d crises. However, the criterion for differentiating blog users according to social characteristics needs to be further revised, as the generalizability of the results is limited by the number of cases selected in this study.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title>\n<jats:p>The current method could be applied to predict emotional trends of blog users who have different social characteristics and it could support government agencies to build strategic responses to crises.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title>\n<jats:p>This paper supports the creation of normative models and engineering methods to predict blog users\u2019-NNDC and mitigate their effect in real-world crises.<\/jats:p>\n<\/jats:sec>","DOI":"10.1108\/el-09-2016-0187","type":"journal-article","created":{"date-parts":[[2017,7,3]],"date-time":"2017-07-03T07:49:49Z","timestamp":1499068189000},"page":"798-821","source":"Crossref","is-referenced-by-count":2,"title":["A belief\u2013desire\u2013intention model for blog users\u2019 negative emotional norm compliance"],"prefix":"10.1108","volume":"35","author":[{"given":"Peng","family":"Wu","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Si","family":"Shen","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Daqing","family":"He","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Jia Tina","family":"Du","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"volume-title":"Practical Reason: On the Theory of Action","year":"1998","key":"key2020120603334621800_ref001"},{"issue":"3","key":"key2020120603334621800_ref002","doi-asserted-by":"crossref","first-page":"349","DOI":"10.1111\/j.1467-8640.1988.tb00284.x","article-title":"Plans and resource-bounded practical reasoning","volume":"4","year":"1988","journal-title":"Computational Intelligence"},{"key":"key2020120603334621800_ref003","first-page":"339","article-title":"Modelling internal dynamic behaviour of BDI agents","volume-title":"Dynamics and Management of Reasoning Processes","year":"1999"},{"issue":"7","key":"key2020120603334621800_ref004","first-page":"1468","article-title":"A graded BDI agent model to represent and reason about preferences","volume":"175","year":"2011","journal-title":"Artificial Intelligence"},{"issue":"1","key":"key2020120603334621800_ref005","doi-asserted-by":"crossref","first-page":"57","DOI":"10.1016\/j.ijhcs.2006.08.009","article-title":"Mining communities and their relationships in blogs: a study of online hate groups","volume":"65","year":"2007","journal-title":"International Journal of Human-Computer Studies"},{"key":"key2020120603334621800_ref006","doi-asserted-by":"crossref","unstructured":"Chmiel, A., Sienkiewicz, J., Thelwall, M., Paltoglou, G., Buckley, K., Kappas, A. and Ho\u0142yst, J.A. 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