{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,24]],"date-time":"2026-04-24T02:44:57Z","timestamp":1776998697844,"version":"3.51.4"},"reference-count":14,"publisher":"Emerald","issue":"2","license":[{"start":{"date-parts":[[1997,6,1]],"date-time":"1997-06-01T00:00:00Z","timestamp":865123200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[1997,6,1]]},"abstract":"<jats:p>This paper examines the role of information technology as an enabler of Knowledge Management. It begins with the premise that Knowledge Management requires an under\u2010standing of knowledge creation at the individual level, and argues that IT tools are necessary, but not sufficient, for enabling sense\u2010making. The organizational IT role is assessed in terms of: mechanisms to facilitate knowledge creation; the information sources organizational decision\u2010makers use; and sense\u2010making activities to support innovation. Frameworks for thinking about initiatives that include IT capabilities and people capabilities are presented for each of these concepts, along with relevant examples. The paper concludes with four IT management guidelines.<\/jats:p>","DOI":"10.1108\/eum0000000004589","type":"journal-article","created":{"date-parts":[[2004,5,10]],"date-time":"2004-05-10T16:12:10Z","timestamp":1084205530000},"page":"142-148","source":"Crossref","is-referenced-by-count":43,"title":["Re\u2010assessing the Enabling Role of Information Technology in KM"],"prefix":"10.1108","volume":"1","author":[{"given":"Bipin","family":"Junnarkar","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Carol V.","family":"Brown","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"p_1","doi-asserted-by":"crossref","DOI":"10.1093\/oso\/9780195092691.001.0001","volume-title":"The Knowledge-Creating Company","author":"Nonaka I.","year":"1995"},{"key":"p_2","volume-title":"University of Chicago Press","author":"Polanyi M.","year":"1958"},{"key":"p_4","doi-asserted-by":"publisher","DOI":"10.1145\/260750.260777"},{"key":"p_5","volume-title":"Creating The Knowledge-Based Business","author":"Amidon Debra M","year":"1997"},{"key":"p_6","volume-title":"Competing with Flexible Lateral Organizations","author":"Galbraith J. R.","year":"1994"},{"key":"p_7","volume-title":"Jossey-Bass","author":"Lawler E.E., III","year":"1996"},{"key":"p_8","first-page":"46","volume-title":"InformationWeek","author":"Hibbard Justin","year":"1997"},{"key":"p_9","doi-asserted-by":"publisher","DOI":"10.1016\/0090-2616(93)90051-2"},{"key":"p_10","doi-asserted-by":"publisher","DOI":"10.1080\/07421222.1994.11518025"},{"key":"p_11","volume-title":"Dow Jones-Irwin","author":"Rockart John F","year":"1988"},{"key":"p_12","doi-asserted-by":"publisher","DOI":"10.1145\/176789.176792"},{"key":"p_13","first-page":"34","volume":"1","author":"Junnarkar Bipin","year":"1997","journal-title":"Perspectives on Business Innovation: Managing Organizational Knowledge, Issue"},{"key":"p_14","doi-asserted-by":"publisher","DOI":"10.1016\/S0957-4174(97)00020-1"},{"key":"p_15","volume-title":"The Fifth Discipline: The Art and Practice of the Learning Organization","author":"Senge Peter M","year":"1990"}],"container-title":["Journal of Knowledge Management"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/EUM0000000004589\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/EUM0000000004589\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,25]],"date-time":"2025-07-25T01:03:25Z","timestamp":1753405405000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/jkm\/article\/1\/2\/142-148\/256592"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[1997,6,1]]},"references-count":14,"journal-issue":{"issue":"2","published-print":{"date-parts":[[1997,6,1]]}},"alternative-id":["10.1108\/EUM0000000004589"],"URL":"https:\/\/doi.org\/10.1108\/eum0000000004589","relation":{},"ISSN":["1367-3270"],"issn-type":[{"value":"1367-3270","type":"print"}],"subject":[],"published":{"date-parts":[[1997,6,1]]}}}