{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,25]],"date-time":"2026-06-25T17:03:05Z","timestamp":1782406985198,"version":"3.54.5"},"reference-count":45,"publisher":"Emerald","issue":"4","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2025,10,31]]},"abstract":"<jats:sec>\n                    <jats:title>Purpose<\/jats:title>\n                    <jats:p>This paper proposes a combined data envelopment analysis (DEA) model and Grey system theory to evaluate and forecast the business performance of the logistics industry in Vietnam. This approach provides managers, investors and policymakers with a comprehensive framework for evaluating companies\u2019 business performance and highlights the areas of improvement to maximize the potential growth of the industry.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Design\/methodology\/approach<\/jats:title>\n                    <jats:p>To evaluate the business performance of 20 logistics enterprises in Vietnam from 2019 to 2023, this study employs the DEA-based Malmquist Productivity Index (MPI). This analysis provides a basis for forecasting future performance. Subsequently, the Grey system theory - first-order and one-variable model GM(1,1) is applied to project the business results of these companies from 2024 to 2027, utilizing the insights gained from the DEA-based MPI to inform the forecasting process.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Findings<\/jats:title>\n                    <jats:p>Companies have not fully capitalized on recovery opportunities, resulting in fluctuations in efficiency scores from 2019 to 2023. The logistics market is forecasted to grow in the future periods, with many companies showing efficiency throughout the periods. However, some will need to refine management practices and implement technological innovations to prevent stagnation.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Originality\/value<\/jats:title>\n                    <jats:p>This study uses a hybrid model and shows that it is effective in evaluating the business performance of logistics companies from the past to the future. The model emphasizes a comprehensive quantitative framework of efficiency assessment by applying the DEA model and Grey system theory for forecasting under conditions of limited data.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1108\/gs-08-2024-0094","type":"journal-article","created":{"date-parts":[[2025,7,29]],"date-time":"2025-07-29T04:40:09Z","timestamp":1753764009000},"page":"709-731","source":"Crossref","is-referenced-by-count":3,"title":["Application of DEA model and Grey system theory to analyze and forecast business performance of logistics enterprises in Vietnam"],"prefix":"10.1108","volume":"15","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-3679-8846","authenticated-orcid":true,"given":"Nhu Ty","family":"Nguyen","sequence":"first","affiliation":[{"name":"International University - Vietnam National University , ,","place":["Ho Chi Minh City, Vietnam"]}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Doan Khanh Trung","family":"Nguyen","sequence":"additional","affiliation":[{"name":"International University - Vietnam National University , ,","place":["Ho Chi Minh City, Vietnam"]}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Thanh Tuyen","family":"Tran","sequence":"additional","affiliation":[{"name":"Nguyen Tat Thanh University , ,","place":["Ho Chi Minh City, Vietnam"]}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"140","published-online":{"date-parts":[[2025,7,29]]},"reference":[{"key":"2025103102412102200_ref001","doi-asserted-by":"publisher","DOI":"10.1108\/BIJ-12-2023-0856","article-title":"Forecasting sustainability performances of firms using grey theory and Markov models","author":"Abhinav","year":"2025","journal-title":"Benchmarking: An International Journal"},{"issue":"1","key":"2025103102412102200_ref002","first-page":"125","article-title":"An introduction to data envelopment analysis with some of its models and their uses","volume":"5","author":"Banker","year":"1989","journal-title":"Research in Governmental and Nonprofit Accounting"},{"key":"2025103102412102200_ref003","unstructured":"Caf\u00e9F\n           (2020), \u201cHi\u1ec7p h\u1ed9i Doanh nghi\u1ec7p D\u1ecbch v\u1ee5 Logistics: 15% doanh nghi\u1ec7p m\u1ea5t 50% doanh thu, 50% doanh nghi\u1ec7p gi\u1ea3m m\u1ea1nh s\u1ed1 l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 so v\u1edbi c\u00f9ng k\u1ef3\u201d, Caf\u00e9F, 9 April, available at:\u00a0https:\/\/cafef.vn\/hiep-hoi-doanh-nghiep-dich-vu-logistics-15-doanh-nghiep-mat-50-doanh-thu-50-doanh-nghiep-giam-manh-so-luong-dich-vu-so-voi-cung-ky-20200409145348521.chn"},{"issue":"2","key":"2025103102412102200_ref004","doi-asserted-by":"publisher","first-page":"263","DOI":"10.1108\/GS-05-2015-0018","article-title":"Grey systems theory in economics \u2013 a historical applications review","volume":"5","author":"Camelia","year":"2015","journal-title":"Grey Systems: Theory and Application"},{"issue":"6","key":"2025103102412102200_ref005","doi-asserted-by":"publisher","first-page":"429","DOI":"10.1016\/0377-2217(78)90138-8","article-title":"Measuring the efficiency of decision-making units","volume":"2","author":"Charnes","year":"1978","journal-title":"European Journal of Operational Research"},{"issue":"1","key":"2025103102412102200_ref006","doi-asserted-by":"publisher","first-page":"239","DOI":"10.1016\/s0377-2217(03)00406-5","article-title":"DEA Malmquist productivity measure: new insights with an application to computer industry","volume":"159","author":"Chen","year":"2003","journal-title":"European Journal of Operational Research"},{"issue":"1","key":"2025103102412102200_ref007","doi-asserted-by":"publisher","DOI":"10.1186\/s12992-021-00672-w","article-title":"A cross-country core strategy comparison in China, Japan, Singapore and South Korea during the early COVID-19 pandemic","volume":"17","author":"Chen","year":"2021","journal-title":"Globalization and Health"},{"issue":"7","key":"2025103102412102200_ref008","doi-asserted-by":"publisher","first-page":"1109","DOI":"10.1108\/MF-06-2024-0466","article-title":"Financial and sporting efficiency and productivity in Brazilian football clubs","volume":"51","author":"Dantas","year":"2025","journal-title":"Managerial Finance"},{"issue":"1","key":"2025103102412102200_ref009","doi-asserted-by":"publisher","first-page":"110","DOI":"10.1108\/GS-04-2020-0043","article-title":"Grey linear programming: a survey on solving approaches and applications","volume":"11","author":"Darvishi","year":"2021","journal-title":"Grey Systems: Theory and Application"},{"issue":"5","key":"2025103102412102200_ref010","doi-asserted-by":"publisher","first-page":"288","DOI":"10.1016\/S0167-6911(82)80025-X","article-title":"Control problems of grey systems","volume":"1","author":"Deng","year":"1982","journal-title":"Systems and Control Letters"},{"key":"2025103102412102200_ref011","unstructured":"Duong, T.\n           (2023), \u201cVietnam\u2019s logistics industry needs to focus on human resources\u201d, Vietnam Logistics Review (VLR), 18 May, available at:\u00a0https:\/\/vlr.vn\/vietnam-s-logistics-industry-needs-to-focus-on-human-resources-13324.html"},{"issue":"2","key":"2025103102412102200_ref012","doi-asserted-by":"publisher","first-page":"245","DOI":"10.1016\/S0377-2217(00)00149-1","article-title":"Pitfalls and protocols in DEA","volume":"132","author":"Dyson","year":"2001","journal-title":"European Journal of Operational Research"},{"key":"2025103102412102200_ref013","doi-asserted-by":"publisher","first-page":"253","DOI":"10.1007\/978-94-011-0637-5_13","volume-title":"Data Envelopment Analysis: Theory, Methodology and Applications","author":"F\u00e4re","year":"1994"},{"issue":"3","key":"2025103102412102200_ref014","doi-asserted-by":"publisher","first-page":"253","DOI":"10.2307\/2343100","article-title":"The measurement of productive efficiency","volume":"120","author":"Farrell","year":"1957","journal-title":"Journal of the Royal Statistical Society. 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