{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,2]],"date-time":"2026-05-02T11:04:44Z","timestamp":1777719884924,"version":"3.51.4"},"reference-count":73,"publisher":"Emerald","issue":"9","license":[{"start":{"date-parts":[[2019,10,21]],"date-time":"2019-10-21T00:00:00Z","timestamp":1571616000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["IMDS"],"published-print":{"date-parts":[[2019,10,21]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>This era is an era of social media (SM); thus, it is an essential tool for communication among individuals and organizations. The excessive use of SM by employees has raised many questions about their job performance. Therefore, there is a dire need to investigate the effects of SM use on an employee\u2019s job performance mediated by knowledge exchange. Furthermore, the purpose of this paper is to examine how the organization\u2019s SM rules can moderate the relationship between personal and work-related use of SM with information sharing and obtaining information.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>Quantitative methodology was used and randomly 1,200 questionnaires data were collected physically from the employees of the public and private sectors in Pakistan. To examine the hypothesized relationships, partial least squares (PLS), rather than covariance-based structural equation modeling, was used to analyze the data. For this reason, multivariate technique, Smart PLS-3.2.1, was used for data analysis.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The findings of this study demonstrated that personal and work-related use of SM could enhance employees\u2019 job performance through knowledge exchange, and SM rules have adverse impacts on the relationships between SM use and knowledge exchange.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This study provides a novel model for the investigation of whether SM use affects employees\u2019 job performance. Furthermore, it will help the policy makers and researchers regarding the management of SM use at work.<\/jats:p><\/jats:sec>","DOI":"10.1108\/imds-02-2019-0090","type":"journal-article","created":{"date-parts":[[2019,10,4]],"date-time":"2019-10-04T05:28:16Z","timestamp":1570166896000},"page":"1908-1925","source":"Crossref","is-referenced-by-count":49,"title":["Social media usage and employee\u2019s job performance"],"prefix":"10.1108","volume":"119","author":[{"given":"Rana Muhammad Sohail","family":"Jafar","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Shuang","family":"Geng","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Wasim","family":"Ahmad","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Ben","family":"Niu","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Felix T.S.","family":"Chan","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"issue":"6","key":"key2019110610300465300_ref001","doi-asserted-by":"crossref","first-page":"110","DOI":"10.5897\/AJBM2017.8265","article-title":"Influence of Facebook usage on employee productivity: a case of university of cape coast staff","volume":"11","year":"2017","journal-title":"African Journal of Business Management"},{"issue":"1","key":"key2019110610300465300_ref002","doi-asserted-by":"crossref","first-page":"38","DOI":"10.1108\/17468801011018266","article-title":"The effect of marketing knowledge management on organizational performance: an empirical investigation of the telecommunications organizations in Jordan","volume":"5","year":"2010","journal-title":"International Journal of Emerging Markets"},{"issue":"10","key":"key2019110610300465300_ref003","first-page":"35","article-title":"Green economy and sustainable development: the economic impact of innovation on employment","volume":"1","year":"2018","journal-title":"Sustainability"},{"issue":"2","key":"key2019110610300465300_ref004","doi-asserted-by":"crossref","first-page":"65","DOI":"10.1016\/j.jsis.2015.03.001","article-title":"Linking dimensions of social media use to job performance: the role of social capital","volume":"24","year":"2015","journal-title":"The Journal of Strategic Information Systems"},{"issue":"3","key":"key2019110610300465300_ref005","doi-asserted-by":"crossref","first-page":"138","DOI":"10.1108\/02637471011051282","article-title":"Workplace impact of social networking","volume":"28","year":"2010","journal-title":"Property Management"},{"issue":"1","key":"key2019110610300465300_ref006","first-page":"117","article-title":"Should we fear the robot revolution? 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