{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,2]],"date-time":"2026-01-02T07:40:28Z","timestamp":1767339628153,"version":"3.41.2"},"reference-count":81,"publisher":"Emerald","issue":"6","license":[{"start":{"date-parts":[[2020,11,12]],"date-time":"2020-11-12T00:00:00Z","timestamp":1605139200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["IMDS"],"published-print":{"date-parts":[[2021,6,7]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>The purpose of this paper is to describe the core of an advanced destination management system, which uses a series of data matching techniques and business analytics.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>This study first proposes the conceptual framework for an advanced destination management system and then illustrates the core components of the proposed system using real-world data from Northern Indiana. In this study, search interests, devices used and other forms of website use derived from online clickstream data were merged with visitor demographic and tripographic information obtained from an online survey to develop an analytic model used to describe the core market structure.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>Key demographic factors (e.g. gender, age and income), search interests, referred websites, the number of total sessions, temporal aspects and spatial aspects of visitor travel provide essential information defining the structure and dynamics of the visitor marketing in Northern Indiana.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>The process and data used in this study provide a \u201cproof of concept\u201d for developing highly personalized marketing systems, which can substantially improve the competitiveness of a destination management organization.<\/jats:p><\/jats:sec>","DOI":"10.1108\/imds-02-2020-0063","type":"journal-article","created":{"date-parts":[[2020,11,12]],"date-time":"2020-11-12T01:00:32Z","timestamp":1605142832000},"page":"1167-1190","source":"Crossref","is-referenced-by-count":11,"title":["Designing an advanced system for destination management: a case study of Northern Indiana"],"prefix":"10.1108","volume":"121","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-3225-469X","authenticated-orcid":false,"given":"Yeongbae","family":"Choe","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Daniel R.","family":"Fesenmaier","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","published-online":{"date-parts":[[2020,11,12]]},"reference":[{"key":"key2021060810245684200_ref001","doi-asserted-by":"crossref","first-page":"19","DOI":"10.1177\/1527476414541552","article-title":"Defining the sensor society","volume":"16","year":"2015","journal-title":"Television and New Media"},{"issue":"2","key":"key2021060810245684200_ref002","doi-asserted-by":"crossref","first-page":"101","DOI":"10.1080\/10941660802048332","article-title":"The effect of distance on tourism in Hong Kong: a comparison of short haul and long haul visitors","volume":"13","year":"2008","journal-title":"Asia Pacific Journal of Tourism Research"},{"edition":"2nd ed.","volume-title":"Tourism Information Technology","year":"2014","key":"key2021060810245684200_ref003"},{"issue":"4","key":"key2021060810245684200_ref004","doi-asserted-by":"crossref","first-page":"403","DOI":"10.1177\/0047287513506298","article-title":"The new frontiers of destination management: applying variable geometry as a function-based approach","volume":"53","year":"2014","journal-title":"Journal of Travel Research"},{"issue":"3","key":"key2021060810245684200_ref005","doi-asserted-by":"crossref","first-page":"304","DOI":"10.1002\/jtr.2113","article-title":"Tourism destinations as multiplicities: the view from Assemblage Thinking","volume":"19","year":"2017","journal-title":"International Journal of Tourism Research"},{"issue":"1","key":"key2021060810245684200_ref006","doi-asserted-by":"crossref","first-page":"252","DOI":"10.1016\/j.ejor.2003.12.010","article-title":"Customer base analysis: partial defection of behaviourally loyal clients in a non-contractual FMCG retail setting","volume":"164","year":"2005","journal-title":"European Journal of Operational Research"},{"issue":"3","key":"key2021060810245684200_ref007","doi-asserted-by":"crossref","first-page":"249","DOI":"10.1509\/jmkr.40.3.249.19241","article-title":"A model of web site browsing behavior estimated on clickstream data","volume":"40","year":"2003","journal-title":"Journal of Marketing Research"},{"issue":"1","key":"key2021060810245684200_ref008","doi-asserted-by":"crossref","first-page":"35","DOI":"10.1016\/j.intmar.2008.10.004","article-title":"Click here for Internet insight: advances in clickstream data analysis in marketing","volume":"23","year":"2009","journal-title":"Journal of Interactive Marketing"},{"issue":"5","key":"key2021060810245684200_ref009","doi-asserted-by":"crossref","first-page":"563","DOI":"10.1080\/10548408.2019.1592059","article-title":"Real-time co-creation and nowness service: lessons from tourism and hospitality","volume":"36","year":"2019","journal-title":"Journal of Travel and Tourism Marketing"},{"issue":"4","key":"key2021060810245684200_ref010","doi-asserted-by":"crossref","first-page":"531","DOI":"10.3727\/108354214X14090817031350","article-title":"Travel distance and response to destination advertising","volume":"19","year":"2014","journal-title":"Tourism Analysis"},{"key":"key2021060810245684200_ref011","doi-asserted-by":"crossref","unstructured":"Choe, Y., Fesenmaier, D.R. and Vogt, C. 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