{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,18]],"date-time":"2026-01-18T06:56:42Z","timestamp":1768719402090,"version":"3.49.0"},"reference-count":67,"publisher":"Emerald","issue":"11","license":[{"start":{"date-parts":[[2020,10,19]],"date-time":"2020-10-19T00:00:00Z","timestamp":1603065600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["IMDS"],"published-print":{"date-parts":[[2020,10,19]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>The purpose of this paper is to investigate the mediating effect of online reviewers' affect (ORA) on the relationship between weather and online review ratings (ORR).<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>The consumers' online review data were collected from the third-party restaurant website, and the weather data were obtained from the weather part of Chinese e-government website. SnowNLP was utilized to analyze sentiment and further extract ORA. Furthermore, the mediating effects of ORA on temperature and ORR, rain and ORR were explored separately using PROCESS 3 Macro Model 4, and the interaction effect of temperature and rain was tested through PROCESS 3 Macro Model 7.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The findings of this work demonstrate that ORA mediates the relationship between temperature and ORR and the relationship between rain and ORR. Besides directly leading to higher ORR, a higher temperature can bring about higher ORR by elevating ORA. On the other hand, little rain and heavy rain have a direct negative influence on ORR, and they can also lead people into a bad mood state, thus leading to lower ORR. Furthermore, temperature moderates the effect of rain on ORA. When the temperature is higher, the differences of ORA are larger between different types of rain than that of lower temperature.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This study appears to be the first to investigate the relationship among weather, ORA and ORR using online data. The results could help managers understand when consumers are more likely to provide negative eWOM under corresponding weather conditions and adopt appropriate strategies to improve ORR.<\/jats:p><\/jats:sec>","DOI":"10.1108\/imds-02-2020-0121","type":"journal-article","created":{"date-parts":[[2020,10,19]],"date-time":"2020-10-19T13:01:11Z","timestamp":1603112471000},"page":"2133-2149","source":"Crossref","is-referenced-by-count":17,"title":["How do weather factors drive online reviews? The mediating role of online reviewers\u2019 affect"],"prefix":"10.1108","volume":"120","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-2043-7683","authenticated-orcid":false,"given":"Dandan","family":"He","sequence":"first","affiliation":[]},{"given":"Zhong","family":"Yao","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-6611-759X","authenticated-orcid":false,"given":"Futao","family":"Zhao","sequence":"additional","affiliation":[]},{"given":"Jiao","family":"Feng","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2020102713581337500_ref001","volume-title":"Multiple Regression: Testing and Interpreting Interactions","year":"1991"},{"issue":"2","key":"key2020102713581337500_ref002","doi-asserted-by":"crossref","first-page":"184","DOI":"10.1177\/0092070399272005","article-title":"The role of emotions in marketing","volume":"27","year":"1999","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"6","key":"key2020102713581337500_ref003","doi-asserted-by":"crossref","first-page":"410","DOI":"10.1108\/09590551211230232","article-title":"The relationship between temperature and sales: sales data analysis of a retailer of branded women's business wear","volume":"40","year":"2012","journal-title":"International Journal of Retail and Distribution Management"},{"key":"key2020102713581337500_ref004","first-page":"443","article-title":"Demographics, weather and online reviews: a study of restaurant recommendations","year":"2014"},{"issue":"3","key":"key2020102713581337500_ref005","doi-asserted-by":"crossref","first-page":"195","DOI":"10.1097\/MBP.0b013e3280b083f4","article-title":"The effect of temperature on systolic blood pressure","volume":"12","year":"2007","journal-title":"Blood Pressure Monitoring"},{"issue":"6","key":"key2020102713581337500_ref006","doi-asserted-by":"crossref","first-page":"1173","DOI":"10.1037\/0022-3514.51.6.1173","article-title":"The moderator\u2013mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations","volume":"51","year":"1986","journal-title":"Journal of Personality and Social Psychology"},{"issue":"3","key":"key2020102713581337500_ref007","first-page":"1","article-title":"It's raining complaints! How weather factors drive consumer comments and word-of-mouth","year":"2019","journal-title":"Journal of Hospitality and Tourism Research"},{"issue":"1","key":"key2020102713581337500_ref008","doi-asserted-by":"crossref","first-page":"371","DOI":"10.1093\/qje\/qju033","article-title":"The psychological effect of weather on car purchases","volume":"130","year":"2015","journal-title":"Quarterly Journal of Economics"},{"issue":"9","key":"key2020102713581337500_ref009","first-page":"656","article-title":"Research on detection methods based on Doc2vec abnormal comments","volume":"86","year":"2018","journal-title":"Future Generation Computer Systems"},{"key":"key2020102713581337500_ref010","first-page":"104","article-title":"Sentiment and affect analysis of Dark Web forums: measuring radicalization on the internet","year":"2008"},{"issue":"5","key":"key2020102713581337500_ref011","doi-asserted-by":"crossref","first-page":"1249","DOI":"10.1016\/j.tele.2018.02.007","article-title":"What drives impulse buying behaviors in a mobile auction? The perspective of the stimulus-oganism-response model","volume":"35","year":"2018","journal-title":"Telematics and Informatics"},{"issue":"3","key":"key2020102713581337500_ref012","first-page":"218","article-title":"What drives consumers to spread electronic word of mouth in online consumer-opinion platforms","volume":"42","year":"2012","journal-title":"Decision Support Systems"},{"issue":"3","key":"key2020102713581337500_ref013","doi-asserted-by":"crossref","first-page":"1872","DOI":"10.1016\/j.dss.2006.04.001","article-title":"Understanding knowledge sharing in virtual communities: an integration of social capital and social cognitive theories","volume":"42","year":"2006","journal-title":"Decision Support Systems"},{"key":"key2020102713581337500_ref014","volume-title":"The Nature and Role of Affect Inconsumer Behavior","year":"2008"},{"issue":"11","key":"key2020102713581337500_ref015","doi-asserted-by":"crossref","first-page":"1947","DOI":"10.1037\/0022-3514.37.11.1947","article-title":"Weather, mood, and helping behavior: Quasi-experiments with the sunshine Samaritan","volume":"37","year":"1979","journal-title":"Journal of Personality and Social Psychology"},{"key":"key2020102713581337500_ref016","volume-title":"The View From The Glass House: Competing In A Transparent Marketplace","year":"2007"},{"issue":"5","key":"key2020102713581337500_ref017","doi-asserted-by":"crossref","first-page":"662","DOI":"10.1037\/a0013497","article-title":"The Effects of weather on daily mood: a multilevel approach","volume":"8","year":"2008","journal-title":"Emotion"},{"issue":"2","key":"key2020102713581337500_ref018","first-page":"140","article-title":"Season and weather effects on travel-related mood and travel satisfaction","volume":"6","year":"2017","journal-title":"Frontiers in Psychology"},{"issue":"4","key":"key2020102713581337500_ref019","doi-asserted-by":"crossref","first-page":"557","DOI":"10.1080\/10864415.2019.1655206","article-title":"Polluted online reviews: the effect of air pollution on reviewer behavior","volume":"23","year":"2019","journal-title":"International Journal of Electronic Commerce"},{"key":"key2020102713581337500_ref020","unstructured":"Frijda, N.H. (1994), \u201cVarieties of affect: emotions and episodes, moods, and sentiments\u201d, in Ekman, P. and Davidson, R.J. (Eds), The Natureof Emotion: Fundamental Questions, Oxford University Press, New York, NY, pp. 59-67."},{"key":"key2020102713581337500_ref021","doi-asserted-by":"crossref","first-page":"616","DOI":"10.1016\/j.elerap.2015.09.003","article-title":"Understanding why consumers engage in electronic word-of-mouth communication: perspectives from theory of planned behavior and justice theory","volume":"14","year":"2015","journal-title":"Electronic Commerce Research and Applications"},{"issue":"3","key":"key2020102713581337500_ref022","doi-asserted-by":"crossref","first-page":"786","DOI":"10.2466\/pms.1972.35.3.786","article-title":"Weather, mood, and internal-external control","volume":"35","year":"1972","journal-title":"Perceptual and Motor Skills"},{"issue":"8","key":"key2020102713581337500_ref023","first-page":"1","article-title":"Rain or shine: happiness and risk-taking","volume":"57","year":"2015","journal-title":"The Quarterly Review of Economics and Finance"},{"key":"key2020102713581337500_ref024","doi-asserted-by":"crossref","first-page":"34","DOI":"10.1007\/978-3-642-22309-9_5","article-title":"Good friends, bad news - affect and virality in Twitter","volume":"185","year":"2011","journal-title":"Communications in Computer and Information Science"},{"key":"key2020102713581337500_ref025","volume-title":"Introduction to Mediation, Moderation, and Conditional Process Analysis: A Regression-Based Approach","year":"2013"},{"issue":"1","key":"key2020102713581337500_ref026","doi-asserted-by":"crossref","first-page":"15","DOI":"10.1111\/j.2044-8295.1984.tb02785.x","article-title":"A multidimensional approach to the relationship between mood and weather","volume":"75","year":"1984","journal-title":"British Journal of Psychology"},{"issue":"1","key":"key2020102713581337500_ref027","first-page":"42","article-title":"Rating lead you to the product, reviews help you clinch it? The mediating role of online review sentiments on product sales","volume":"57","year":"2014","journal-title":"Decision Support Systems"},{"key":"key2020102713581337500_ref028","unstructured":"Jang, Y.J. and Kim, W.G. (2011), \u201cThe role of negative emotions in explaining restaurant customer dissatisfaction and behavioral intention\u201d, available at: http:\/\/scholarworks.umass.edu\/gradconf_hospitality\/2011\/Presentation\/57."},{"issue":"2","key":"key2020102713581337500_ref029","doi-asserted-by":"crossref","first-page":"356","DOI":"10.1016\/j.ijhm.2010.08.005","article-title":"Restaurant experiences trigger positive electronic word-of-mouth (eWOM) motivations","volume":"30","year":"2011","journal-title":"International Journal of Hospital Management"},{"issue":"1","key":"key2020102713581337500_ref030","doi-asserted-by":"crossref","first-page":"34","DOI":"10.17705\/1jais.00218","article-title":"Effects of interactivity on website involvement and purchase intention","volume":"11","year":"2010","journal-title":"Journal of the Association for Information Systems"},{"issue":"1","key":"key2020102713581337500_ref031","doi-asserted-by":"crossref","first-page":"91","DOI":"10.1016\/j.physa.2009.09.010","article-title":"Weather effects on the returns and volatility of the Shanghai stock market","volume":"389","year":"2010","journal-title":"Physica A: Statistical Mechanics and Applications"},{"issue":"9","key":"key2020102713581337500_ref032","doi-asserted-by":"crossref","first-page":"724","DOI":"10.1111\/j.1467-9280.2005.01602.x","article-title":"A warm heart and a clear head: the contingent effects of weather on mood and cognition","volume":"16","year":"2005","journal-title":"Psychological Science"},{"issue":"5","key":"key2020102713581337500_ref033","doi-asserted-by":"crossref","first-page":"374","DOI":"10.1016\/j.elerap.2010.04.001","article-title":"Do online reviews reflect a product's true perceived quality? An investigation of online movie reviews across cultures","volume":"9","year":"2010","journal-title":"Electronic Commerce Research and Applications"},{"issue":"6","key":"key2020102713581337500_ref034","doi-asserted-by":"crossref","first-page":"521","DOI":"10.1016\/S0378-7206(02)00068-X","article-title":"Beliefs and attitudes affecting intentions to share information in an organizational setting","volume":"40","year":"2003","journal-title":"Information and Management"},{"issue":"2","key":"key2020102713581337500_ref035","doi-asserted-by":"crossref","first-page":"74","DOI":"10.1027\/1614-0001\/a000037","article-title":"The Influence of the weather on affective experience-An experience sampling study","volume":"32","year":"2011","journal-title":"Journal of Individual Differences"},{"issue":"3","key":"key2020102713581337500_ref036","first-page":"342","article-title":"Calendar effect and the role of seasonality in consumer comment behavior: a longitudinal study in the restaurant industry","volume":"21","year":"2017","journal-title":"Journal of Foodservice Business Research"},{"issue":"4","key":"key2020102713581337500_ref037","doi-asserted-by":"crossref","first-page":"456","DOI":"10.1287\/isre.1070.0154","article-title":"Self-selection and information role of online product reviews","volume":"19","year":"2008","journal-title":"Information Systems Research"},{"issue":"5","key":"key2020102713581337500_ref038","doi-asserted-by":"crossref","first-page":"762","DOI":"10.1287\/mksc.2017.1044","article-title":"Sunny, rainy, and cloudy with a chance of mobile promotion effectiveness","volume":"36","year":"2017","journal-title":"Marketing Science"},{"issue":"1","key":"key2020102713581337500_ref039","doi-asserted-by":"crossref","first-page":"127","DOI":"10.1108\/14684521011024164","article-title":"An exploratory study of the weather and calendar effects on tourism web site usage","volume":"34","year":"2010","journal-title":"Online Information Review"},{"issue":"1","key":"key2020102713581337500_ref040","doi-asserted-by":"crossref","first-page":"79","DOI":"10.1016\/j.jempfin.2011.10.001","article-title":"Does the weather have impacts on returns and trading activities in order-driven stock markets? Evidence from China","volume":"19","year":"2012","journal-title":"Journal of Empirical Finance"},{"issue":"3","key":"key2020102713581337500_ref041","doi-asserted-by":"crossref","first-page":"596","DOI":"10.1287\/isre.1120.0454","article-title":"Promotion marketing or word-of mouth? Evidence from online restaurant reviews","volume":"24","year":"2013","journal-title":"Information Systems Research"},{"issue":"4","key":"key2020102713581337500_ref042","doi-asserted-by":"crossref","first-page":"407","DOI":"10.1016\/S0167-4870(97)00015-9","article-title":"Mood-regulatory self-gifts: development of a conceptual framework","volume":"18","year":"1997","journal-title":"Journal of Economic Psychology"},{"key":"key2020102713581337500_ref043","doi-asserted-by":"crossref","first-page":"197","DOI":"10.1016\/j.jbusres.2017.05.014","article-title":"Consumers' cognitive and affective responses to brand origin misclassifications: does confidence in brand origin identification matter?","volume":"80","year":"2017","journal-title":"Journal of Business Research"},{"issue":"1","key":"key2020102713581337500_ref044","first-page":"75","article-title":"The effects of different types of music on mood, tension, and mental clarity","volume":"4","year":"1998","journal-title":"Alternative Therapies in Health and Medicine"},{"key":"key2020102713581337500_ref045","volume-title":"An Approach Toenvironmental Psychology","year":"1974"},{"key":"key2020102713581337500_ref046","volume-title":"Sentiment Analysis: Detecting Valence, Emotions, and Other Affectual States from Text","year":"2020"},{"issue":"1","key":"key2020102713581337500_ref047","doi-asserted-by":"crossref","first-page":"185","DOI":"10.2307\/20721420","article-title":"What makes a helpful online review: a study of customer reviews on Amazon.com","volume":"34","year":"2010","journal-title":"MIS Quarterly"},{"issue":"6","key":"key2020102713581337500_ref048","doi-asserted-by":"crossref","first-page":"512","DOI":"10.1016\/j.jretconser.2010.08.006","article-title":"The effect of weather on consumer spending","volume":"17","year":"2010","journal-title":"Journal of Retailing and Consumer Services"},{"key":"key2020102713581337500_ref049","doi-asserted-by":"crossref","first-page":"393","DOI":"10.1037\/h0063098","article-title":"An approach to the study of communicative acts","volume":"60","year":"1953","journal-title":"Psychological Review"},{"issue":"1","key":"key2020102713581337500_ref050","doi-asserted-by":"crossref","first-page":"33","DOI":"10.1016\/S0167-8116(00)00006-9","article-title":"Homeostasis and consumer behavior across cultures","volume":"17","year":"2000","journal-title":"International Journal of Research in Marketing"},{"issue":"2","key":"key2020102713581337500_ref051","doi-asserted-by":"crossref","first-page":"78","DOI":"10.1016\/S1441-3582(01)70177-2","article-title":"The association between daily weather and daily shopping patterns","volume":"9","year":"2001","journal-title":"Australasian Marketing Journal"},{"issue":"3","key":"key2020102713581337500_ref052","doi-asserted-by":"crossref","first-page":"243","DOI":"10.1207\/S15327663JCP1203_06","article-title":"The role of consumption emotions in the satisfaction response","volume":"12","year":"2002","journal-title":"Journal of Consumer Psychology"},{"issue":"4","key":"key2020102713581337500_ref053","doi-asserted-by":"crossref","first-page":"685","DOI":"10.1016\/j.chb.2010.01.005","article-title":"Why provide an online review? An extend theory of planned behavior and the role of Big-Five personality traits","volume":"26","year":"2010","journal-title":"Computers in Human Behavior"},{"key":"key2020102713581337500_ref054","doi-asserted-by":"crossref","first-page":"54","DOI":"10.1016\/j.jretconser.2013.09.004","article-title":"The density\u2013satisfaction relationship revisited: the role of scarcity and consumers affective reactions in a crowded retail situation","volume":"21","year":"2014","journal-title":"Journal of Retailing and Consumer Services"},{"issue":"4","key":"key2020102713581337500_ref055","first-page":"596","article-title":"Hotel experience and positive electronic word of mouth (e-WOM)","volume":"2","year":"2015","journal-title":"Abstract of Economic Finance and Management Outlook"},{"issue":"1","key":"key2020102713581337500_ref056","doi-asserted-by":"crossref","first-page":"60","DOI":"10.1177\/1754073908097189","article-title":"Emotion elicits the social sharing of emotion: theory and empirical review","volume":"1","year":"2009","journal-title":"Emotion Review"},{"key":"key2020102713581337500_ref057","doi-asserted-by":"crossref","first-page":"435","DOI":"10.1080\/02699939108411052","article-title":"Beyond the emotional event: six studies on the social sharing of emotion","volume":"5","year":"1991","journal-title":"Cognition and Emotion"},{"issue":"1","key":"key2020102713581337500_ref058","first-page":"34","article-title":"Store atmosphere: an environmental psychology approach","volume":"58","year":"1982","journal-title":"Journal of Retailing"},{"issue":"August","key":"key2020102713581337500_ref059","article-title":"Weather channel now also forecasts what you'll buy","volume":"14","year":"2013","journal-title":"The Wall Street Journal"},{"issue":"6","key":"key2020102713581337500_ref060","doi-asserted-by":"crossref","first-page":"535","DOI":"10.1007\/s00484-008-0144-9","article-title":"Weather-induced ischemia and arrhythmia in patients undergoing cardiac rehabilitation: another difference between men and women","volume":"52","year":"2008","journal-title":"International Journal of Biometeorology"},{"issue":"4","key":"key2020102713581337500_ref061","doi-asserted-by":"crossref","first-page":"1430","DOI":"10.1016\/j.chb.2013.01.043","article-title":"Negative online word of mouth: behavioral indicator or emotional release?","volume":"29","year":"2013","journal-title":"Computers in Human Behavior"},{"issue":"8","key":"key2020102713581337500_ref062","doi-asserted-by":"crossref","first-page":"661","DOI":"10.1002\/mar.20178","article-title":"Never eat in that restaurant, I did!: exploring why people engage in negative word-of-mouth communication","volume":"24","year":"2007","journal-title":"Psychology and Marketing"},{"issue":"1","key":"key2020102713581337500_ref063","doi-asserted-by":"crossref","first-page":"74","DOI":"10.1108\/IntR-08-2016-0250","article-title":"Marketing mix, customer value,and customer loyalty in social commerce","volume":"28","year":"2018","journal-title":"Internet Research"},{"key":"key2020102713581337500_ref064","first-page":"3","volume-title":"Affect and Information Processing Advances in Experimental Social Psychology","year":"1999"},{"issue":"5","key":"key2020102713581337500_ref065","doi-asserted-by":"crossref","first-page":"845","DOI":"10.1108\/IMDS-04-2019-0214","article-title":"A dual systems model of online impulse buying","volume":"120","year":"2020","journal-title":"Industrial Management and Data Systems"},{"issue":"6","key":"key2020102713581337500_ref066","doi-asserted-by":"crossref","first-page":"1343","DOI":"10.1108\/JKM-02-2020-0118","article-title":"How does mobile social media affect knowledge sharing under the \u2018Guanxi\u2019 system?","volume":"24","year":"2020","journal-title":"Journal of Knowledge Management"},{"issue":"2","key":"key2020102713581337500_ref067","doi-asserted-by":"crossref","first-page":"251","DOI":"10.1016\/j.jcps.2013.11.003","article-title":"The temperature premium: warmer temperatures increase object valuation","volume":"24","year":"2014","journal-title":"Journal of Consumer Psychology"}],"container-title":["Industrial Management &amp; Data Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/IMDS-02-2020-0121\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/IMDS-02-2020-0121\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T21:51:20Z","timestamp":1753393880000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/imds\/article\/120\/11\/2133-2149\/177736"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020,10,19]]},"references-count":67,"journal-issue":{"issue":"11","published-print":{"date-parts":[[2020,10,19]]}},"alternative-id":["10.1108\/IMDS-02-2020-0121"],"URL":"https:\/\/doi.org\/10.1108\/imds-02-2020-0121","relation":{},"ISSN":["0263-5577"],"issn-type":[{"value":"0263-5577","type":"print"}],"subject":[],"published":{"date-parts":[[2020,10,19]]}}}