{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,19]],"date-time":"2026-01-19T14:25:45Z","timestamp":1768832745456,"version":"3.49.0"},"reference-count":75,"publisher":"Emerald","issue":"12","license":[{"start":{"date-parts":[[2024,9,2]],"date-time":"2024-09-02T00:00:00Z","timestamp":1725235200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["IMDS"],"published-print":{"date-parts":[[2024,12,10]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p> This paper focuses on the last-mile logistics (LML) operations in fulfilling online grocery orders and the related sustainability considerations in sparsely populated areas like Australia. It aims to examine how online groceries in sparsely populated areas can benefit from online business. Specifically, this study seeks to investigate whether a centralized order fulfillment approach is better than the existing approach which fulfills online orders from local grocery stores.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p> A multi-method approach is employed to conduct a high level of cost and emission analysis between the existing and the proposed approaches to illustrate the ratios between the two approaches in terms of cost and carbon emissions. Mathematical models are developed with support from the literature. The model is empirically validated with a case study of grocery distribution in the city of Gold Coast, Australia.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p> It finds that the centralized order fulfillment approach in sparsely populated areas can achieve LML sustainability with low cost, high efficiency and less double handling. Meanwhile, the separation of in-store and online retailing processes improves the in-store shopping experience and online shopping visibility, jointly improves customer satisfaction, and consequently achieves a positive effect on long-term sustainability. Additionally, the possibility of automating order picking and dispatching at a central place can make the processes more efficient and help build more sustainable grocery retailing supply chains by using more environmentally friendly systems.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p> This paper offers analytical and empirical insights into the sustainability of multi-channel grocery retailing supply chains. The high-level model developed first incorporates the concept of online shopping adoption rates and can serve as a decision-making tool for practitioners to improve supply chain sustainability in LML.<\/jats:p><\/jats:sec>","DOI":"10.1108\/imds-02-2024-0131","type":"journal-article","created":{"date-parts":[[2024,8,30]],"date-time":"2024-08-30T06:59:57Z","timestamp":1725001197000},"page":"3197-3217","source":"Crossref","is-referenced-by-count":1,"title":["Sustainability challenges of\u00a0last-mile logistics and transition to online grocery retailing in\u00a0sparsely populated areas"],"prefix":"10.1108","volume":"124","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-2206-8594","authenticated-orcid":false,"given":"Yong","family":"Wu","sequence":"first","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-3504-8683","authenticated-orcid":false,"given":"Bill","family":"Wang","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8710-9137","authenticated-orcid":false,"given":"Baofeng","family":"Huo","sequence":"additional","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2024,9,2]]},"reference":[{"key":"key2024120804354618700_ref001","unstructured":"ABS (2021a), \u201cCensus\u201d, available at: https:\/\/www.abs.gov.au\/statistics\/people\/people-and-communities\/household-and-families-census\/2021 (accessed 31 August 2023)."},{"key":"key2024120804354618700_ref002","unstructured":"ABS (2021b), \u201cGold Coast: 2021 Census all persons quickstats\u201d, available at: https:\/\/abs.gov.au\/census\/find-census-data\/quickstats\/2021\/LGA33430 (accessed 1 July 2024)."},{"issue":"2","key":"key2024120804354618700_ref003","doi-asserted-by":"publisher","first-page":"339","DOI":"10.1016\/j.ejor.2007.04.024","article-title":"E-fulfillment and multi-channel distribution\u2013A review","volume":"187","year":"2008","journal-title":"European Journal of Operational Research"},{"issue":"3","key":"key2024120804354618700_ref004","doi-asserted-by":"publisher","first-page":"227","DOI":"10.1080\/13675567.2020.1740660","article-title":"Collaboration in the last mile: evidence from grocery deliveries","volume":"24","year":"2021","journal-title":"International Journal of Logistics Research and Applications"},{"key":"key2024120804354618700_ref005","doi-asserted-by":"publisher","DOI":"10.1016\/j.tre.2022.102837","article-title":"The impact of digital transformation on supply chains through e-commerce: literature review and a conceptual framework","volume":"165","year":"2022","journal-title":"Transportation Research Part E: Logistics and Transportation Review"},{"key":"key2024120804354618700_ref006","unstructured":"Ali, F. 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