{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,27]],"date-time":"2026-03-27T18:43:52Z","timestamp":1774637032616,"version":"3.50.1"},"reference-count":74,"publisher":"Emerald","issue":"4","license":[{"start":{"date-parts":[[2014,5,6]],"date-time":"2014-05-06T00:00:00Z","timestamp":1399334400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2014,5,6]]},"abstract":"\n Purpose<\/jats:title>\n \u2013 The purpose of this paper is to examine the effects of top management support (TMS) and inter-organizational relationships (IORs) on external involvement (EI), and their differences across different ownerships. <\/jats:p>\n <\/jats:sec>\n \n Design\/methodology\/approach<\/jats:title>\n \u2013 To test the research hypotheses, structural equation modeling was conducted using data from 176 Chinese manufacturing firms. <\/jats:p>\n <\/jats:sec>\n \n Findings<\/jats:title>\n \u2013 TMS enhances relationship with customers and relationship with suppliers. Relationship with customers increases the degree of customer involvement, while relationship with suppliers increases the degree of supplier involvement. In addition, TMS improves customer involvement while does not improve supplier involvement directly. A further analysis reveals that the relationship between TMS and supplier involvement is partially mediated by relationship with suppliers in Chinese-controlled firms, whereas it is completely mediated by relationship with suppliers in foreign-controlled firms. Moreover, the effect of relationship with suppliers on supplier involvement is stronger in foreign-controlled firms than in Chinese-controlled firms. <\/jats:p>\n <\/jats:sec>\n \n Research limitations\/implications<\/jats:title>\n \u2013 This study employed perceptual data from a single respondent in each firm. In addition, the data used in this study were collected from one side of the dyad: the manufacturers. <\/jats:p>\n <\/jats:sec>\n \n Practical implications<\/jats:title>\n \u2013 Both Chinese-controlled and foreign-controlled firms should get support from top management and develop close relationship with customers and suppliers to improve EI. <\/jats:p>\n <\/jats:sec>\n \n Originality value<\/jats:title>\n \u2013 This study extends our knowledge in the field by examining how TMS and prior history of IORs can improve the degree of EI.<\/jats:p>\n <\/jats:sec>","DOI":"10.1108\/imds-03-2013-0127","type":"journal-article","created":{"date-parts":[[2014,5,2]],"date-time":"2014-05-02T11:11:57Z","timestamp":1399029117000},"page":"526-549","source":"Crossref","is-referenced-by-count":20,"title":["Top management support, inter-organizational relationships and external involvement"],"prefix":"10.1108","volume":"114","author":[{"given":"Taiwen","family":"Feng","sequence":"first","affiliation":[]},{"given":"Gang","family":"Zhao","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2021010120375722000_b1","doi-asserted-by":"crossref","unstructured":"Andrews, A.P.\n , \n Simon, J.\n , \n Tian, F.\n and \n Zhao, J.\n (2011), \u201cThe Toyota crisis: an economic, operational and strategic analysis of the massive recall\u201d, Management Research Review, Vol. 34 No. 10, pp. 1064-1077.","DOI":"10.1108\/01409171111171474"},{"key":"key2021010120375722000_b2","doi-asserted-by":"crossref","unstructured":"Assis, J.A.B.\n (2003), \u201cExternal linkages and technological innovation: (some) topical issues\u201d, International Journal of Entrepreneurship and Innovation Management, Vol. 3 Nos 1\/2, pp. 151-175.","DOI":"10.1504\/IJEIM.2003.002226"},{"key":"key2021010120375722000_b3","doi-asserted-by":"crossref","unstructured":"Auh, S.\n and \n Menguc, B.\n (2005), \u201cThe influence of top management team functional diversity on strategic orientations: the moderating role of environmental turbulence and inter-functional coordination\u201d, International Journal of Research in Marketing, Vol. 22 No. 3, pp. 333-350.","DOI":"10.1016\/j.ijresmar.2004.12.003"},{"key":"key2021010120375722000_b4","doi-asserted-by":"crossref","unstructured":"Briley, D.A.\n and \n Wyer, R.S.\n (2002), \u201cThe effect of group membership salience on the avoidance of negative outcomes: implications for social and consumer decisions\u201d, Journal of Consumer Research, Vol. 29 No. 3, pp. 400-415.","DOI":"10.1086\/344426"},{"key":"key2021010120375722000_b5","doi-asserted-by":"crossref","unstructured":"Cao, M.\n and \n Zhang, Q.\n (2011), \u201cSupply chain collaboration: impact on collaborative advantage and firm performance\u201d, Journal of Operations Management, Vol. 29 No. 3, pp. 163-180.","DOI":"10.1016\/j.jom.2010.12.008"},{"key":"key2021010120375722000_b6","doi-asserted-by":"crossref","unstructured":"Carbonell, P.\n , \n Rodr\u00edguez-Escudero, A.I.\n and \n Pujari, D.\n (2009), \u201cCustomer involvement in new service development: an examination of antecedents and outcomes\u201d, Journal of Product Innovation Management, Vol. 26 No. 5, pp. 536-550.","DOI":"10.1111\/j.1540-5885.2009.00679.x"},{"key":"key2021010120375722000_b8","doi-asserted-by":"crossref","unstructured":"Carr, A.S.\n and \n Pearson, J.N.\n (2002), \u201cThe impact of purchasing and supplier involvement on strategic purchasing and its impact on firm's performance\u201d, International Journal of Operations & Production Management, Vol. 22 No. 9, pp. 1032-1053.","DOI":"10.1108\/01443570210440528"},{"key":"key2021010120375722000_b7","doi-asserted-by":"crossref","unstructured":"Carr, A.S.\n , \n Kaynak, H.\n , \n Hartley, J.L.\n and \n Ross, A.\n (2008), \u201cSupplier dependence: impact on supplier's participation and performance\u201d, International Journal of Operations & Production Management, Vol. 28 No. 9, pp. 899-916.","DOI":"10.1108\/01443570810895302"},{"key":"key2021010120375722000_b9","doi-asserted-by":"crossref","unstructured":"Chang, K.H.\n and \n Gotcher, D.F.\n (2010), \u201cConflict-coordination learning in marketing channel relationships: the distributor view\u201d, Industrial Marketing Management, Vol. 39 No. 2, pp. 287-297.","DOI":"10.1016\/j.indmarman.2008.10.003"},{"key":"key2021010120375722000_b10","doi-asserted-by":"crossref","unstructured":"Chen, I.J.\n and \n Paulraj, A.\n (2004), \u201cTowards a theory of supply chain management: the constructs and measurements\u201d, Journal of Operations Management, Vol. 22 No. 2, pp. 119-150.","DOI":"10.1016\/j.jom.2003.12.007"},{"key":"key2021010120375722000_b11","doi-asserted-by":"crossref","unstructured":"Chen, J.S.\n , \n Tsou, H.T.\n and \n Ching, R.K.H.\n (2011), \u201cCo-production and its effects on service innovation\u201d, Industrial Marketing Management, Vol. 40 No. 8, pp. 1331-1346.","DOI":"10.1016\/j.indmarman.2011.03.001"},{"key":"key2021010120375722000_b12","doi-asserted-by":"crossref","unstructured":"Day, G.S.\n (2000), \u201cManaging market relationships\u201d, Journal of the Academy of Marketing Science, Vol. 28 No. 1, pp. 24-30.","DOI":"10.1177\/0092070300281003"},{"key":"key2021010120375722000_b13","doi-asserted-by":"crossref","unstructured":"Delios, A.\n , \n Wu, Z.J.\n and \n Zhou, N.\n (2006), \u201cA new perspective on ownership identities in China's listed companies\u201d, Management and Organization Review, Vol. 2 No. 3, pp. 319-343.","DOI":"10.1111\/j.1740-8784.2006.00048.x"},{"key":"key2021010120375722000_b14","doi-asserted-by":"crossref","unstructured":"Etgar, M.\n (2008), \u201cA descriptive model of the consumer co-production process\u201d, Journal of the Academy of Marketing Science, Vol. 36 No. 1, pp. 97-108.","DOI":"10.1007\/s11747-007-0061-1"},{"key":"key2021010120375722000_b15","doi-asserted-by":"crossref","unstructured":"Feldman, J.M.\n and \n Lynch, J.\n (1988), \u201cSelf-generated validity and other effects of measurements on belief, attitude, intention, and behavior\u201d, Journal of Applied Psychology, Vol. 73 No. 3, pp. 421-435.","DOI":"10.1037\/0021-9010.73.3.421"},{"key":"key2021010120375722000_b17","doi-asserted-by":"crossref","unstructured":"Feng, T.\n and \n Wang, D.\n (2013), \u201cSupply chain involvement for better product development performance\u201d, Industrial Management & Data Systems, Vol. 113 No. 2, pp. 190-206.","DOI":"10.1108\/02635571311303532"},{"key":"key2021010120375722000_b16","doi-asserted-by":"crossref","unstructured":"Feng, T.\n , \n Sun, L.\n and \n Zhang, Y.\n (2010), \u201cThe effects of customer and supplier involvement on competitive advantage: an empirical study in China\u201d, Industrial Marketing Management, Vol. 39 No. 8, pp. 1384-1394.","DOI":"10.1016\/j.indmarman.2010.04.006"},{"key":"key2021010120375722000_b18","doi-asserted-by":"crossref","unstructured":"Flynn, B.B.\n , \n Huo, B.\n and \n Zhao, X.\n (2010), \u201cThe impact of supply chain integration on performance: a contingency and configuration approach\u201d, Journal of Operations Management, Vol. 28 No. 1, pp. 58-71.","DOI":"10.1016\/j.jom.2009.06.001"},{"key":"key2021010120375722000_b19","doi-asserted-by":"crossref","unstructured":"Fornell, C.\n and \n Larcker, D.F.\n (1981), \u201cEvaluating structural equation models with unobservable variables and measurement error\u201d, Journal of Marketing Research, Vol. 18 No. 1, pp. 29-50.","DOI":"10.1177\/002224378101800104"},{"key":"key2021010120375722000_b20","doi-asserted-by":"crossref","unstructured":"Frohlich, M.T.\n (2002), \u201cTechniques for improving response rates in OM survey research\u201d, Journal of Operations Management, Vol. 20 No. 1, pp. 53-62.","DOI":"10.1016\/S0272-6963(02)00003-7"},{"key":"key2021010120375722000_b21","doi-asserted-by":"crossref","unstructured":"Fynes, B.\n and \n Voss, C.\n (2002), \u201cThe moderating effect of buyer-supplier relationships on quality practices and performance\u201d, International Journal of Operations & Production Management, Vol. 22 No. 6, pp. 589-613.","DOI":"10.1108\/01443570210427640"},{"key":"key2021010120375722000_b22","doi-asserted-by":"crossref","unstructured":"Griffith, D.A.\n , \n Myers, M.B.\n and \n Harvey, M.G.\n (2006), \u201cAn investigation of national culture's influence on relationships and knowledge relationships in interorganizational relationships between Japan and the United States\u201d, Journal of International Marketing, Vol. 14 No. 3, pp. 1-32.","DOI":"10.1509\/jimk.14.3.1"},{"key":"key2021010120375722000_b23","doi-asserted-by":"crossref","unstructured":"Hammervoll, T.\n (2012), \u201cManaging interaction for learning and value creation in exchange relationships\u201d, Journal of Business Research, Vol. 65 No. 2, pp. 128-136.","DOI":"10.1016\/j.jbusres.2011.05.011"},{"key":"key2021010120375722000_b24","doi-asserted-by":"crossref","unstructured":"Harmancioglu, N.\n , \n Grinstein, A.\n and \n Goldman, A.\n (2010), \u201cInnovation and performance outcomes of market information collection efforts: the role of top management team involvement\u201d, International Journal of Research in Marketing, Vol. 27 No. 1, pp. 33-43.","DOI":"10.1016\/j.ijresmar.2009.09.005"},{"key":"key2021010120375722000_b25","doi-asserted-by":"crossref","unstructured":"Haytko, D.\n (2004), \u201cFirm-to-firm and interpersonal relationships: perspectives from advertising agency account managers\u201d, Journal of the Academy of Marketing Science, Vol. 32 No. 3, pp. 312-328.","DOI":"10.1177\/0092070304264989"},{"key":"key2021010120375722000_b26","doi-asserted-by":"crossref","unstructured":"Hoetker, G.\n (2005), \u201cHow much you know versus how well I know you: selecting a supplier for a technically innovative component\u201d, Strategic Management Journal, Vol. 26 No. 1, pp. 75-96.","DOI":"10.1002\/smj.453"},{"key":"key2021010120375722000_b27","doi-asserted-by":"crossref","unstructured":"Howcroft, B.\n , \n Hamilton, R.\n and \n Hewer, P.\n (2007), \u201cCustomer involvement and interaction in retail banking: an examination of risk and confidence in the purchase of financial products\u201d, Journal of Service Marketing, Vol. 21 No. 7, pp. 481-491.","DOI":"10.1108\/08876040710824843"},{"key":"key2021010120375722000_b28","doi-asserted-by":"crossref","unstructured":"Hu, L.\n and \n Bentler, P.M.\n (1999), \u201cCutoff criteria for fit indices in covariance structure analysis: conventional criteria versus new alternatives\u201d, Structural Equation Modeling, Vol. 6 No. 1, pp. 1-55.","DOI":"10.1080\/10705519909540118"},{"key":"key2021010120375722000_b29","doi-asserted-by":"crossref","unstructured":"Jiao, Y.Y.\n , \n Du, J.\n , \n Jiao, R.J.\n and \n Butler, D.L.\n (2008), \u201cOperational implications of early supplier involvement in semiconductor manufacturing firms: a case study\u201d, Journal of Manufacturing Technology Management, Vol. 19 No. 8, pp. 913-932.","DOI":"10.1108\/17410380810911709"},{"key":"key2021010120375722000_b30","unstructured":"Joreskog, K.G.\n and \n Sorbom, D.\n (1996), LISREL 8 User's Reference Guide, Scientific Software Inc, Chicago, IL."},{"key":"key2021010120375722000_b31","unstructured":"Kerlinger, F.\n (1986), Foundations of Behavioral Research, Holt, Rinehart, and Winston, New York, NY."},{"key":"key2021010120375722000_b32","doi-asserted-by":"crossref","unstructured":"Kotabe, M.\n , \n Martin, X.\n and \n Domoto, H.\n (2003), \u201cGaining from vertical partnerships: knowledge transfer, relationship duration, and supplier performance improvement in the US and Japanese automotive industries\u201d, Strategic Management Journal, Vol. 24 No. 4, pp. 293-316.","DOI":"10.1002\/smj.297"},{"key":"key2021010120375722000_b33","doi-asserted-by":"crossref","unstructured":"Koufteros, X.A.\n , \n Cheng, T.C.E.\n and \n Lai, K.H.\n (2007), \u201cBlack-box\u2019 and \u2018gray-box\u2019 supplier integration in product development: antecedents, consequences and the moderating role of firm size\u201d, Journal of Operations Management, Vol. 25 No. 4, pp. 847-870.","DOI":"10.1016\/j.jom.2006.10.009"},{"key":"key2021010120375722000_b34","doi-asserted-by":"crossref","unstructured":"LaBahn, D.W.\n and \n Krapfel, R.\n (2000), \u201cEarly supplier involvement in customer new product development: a contingency model of component supplier intentions\u201d, Journal of Business Research, Vol. 47 No. 3, pp. 173-190.","DOI":"10.1016\/S0148-2963(98)00066-6"},{"key":"key2021010120375722000_b35","doi-asserted-by":"crossref","unstructured":"Lakemond, N.\n , \n Berggren, C.\n and \n Van Weele, A.\n (2006), \u201cCoordinating supplier involvement in product development projects: a differentiated coordination typology\u201d, R&D Management, Vol. 36 No. 1, pp. 55-66.","DOI":"10.1111\/j.1467-9310.2005.00415.x"},{"key":"key2021010120375722000_b36","doi-asserted-by":"crossref","unstructured":"Lau, A.K.\n (2011), \u201cSupplier and customer involvement on new product performance: contextual factors and an empirical test from manufacturer perspective\u201d, Industrial Management & Data Systems, Vol. 111 No. 6, pp. 910-942.","DOI":"10.1108\/02635571111144973"},{"key":"key2021010120375722000_b37","doi-asserted-by":"crossref","unstructured":"Laursen, K.\n and \n Salter, A.\n (2006), \u201cOpen for innovation: the role of openness in explaining innovation performance among UK manufacturing firms\u201d, Strategic Management Journal, Vol. 27 No. 2, pp. 131-150.","DOI":"10.1002\/smj.507"},{"key":"key2021010120375722000_b38","doi-asserted-by":"crossref","unstructured":"Lee, D.L.\n , \n Pae, J.H.\n and \n Wong, Y.H.\n (2001), \u201cA model of close business relationships in China (guanxi)\u201d, European Journal of Marketing, Vol. 35 Nos 1\/2, pp. 51-69.","DOI":"10.1108\/03090560110363346"},{"key":"key2021010120375722000_b39","doi-asserted-by":"crossref","unstructured":"Li, H.\n and \n Zhang, Y.\n (2007), \u201cThe role of managers\u2019 political networking and functional experience in new venture performance: evidence from China's transition economy\u201d, Strategic Management Journal, Vol. 28 No. 8, pp. 791-804.","DOI":"10.1002\/smj.605"},{"key":"key2021010120375722000_b40","doi-asserted-by":"crossref","unstructured":"Li, S.\n and \n Lin, B.\n (2006), \u201cAccessing information sharing and information quality in supply chain management\u201d, Decision Support Systems, Vol. 42 No. 3, pp. 1641-1656.","DOI":"10.1016\/j.dss.2006.02.011"},{"key":"key2021010120375722000_b41","doi-asserted-by":"crossref","unstructured":"Li, S.\n , \n Ragu-Nathan, B.\n , \n Ragu-Nathan, T.S.\n and \n Rao, S.S.\n (2006), \u201cThe impact of supply chain management practices on competitive advantage and organizational performance\u201d, Omega, Vol. 34 No. 2, pp. 107-124.","DOI":"10.1016\/j.omega.2004.08.002"},{"key":"key2021010120375722000_b42","doi-asserted-by":"crossref","unstructured":"Lin, X.\n and \n Germain, R.\n (2004), \u201cAntecedents to customer involvement in product development: comparing US and Chinese firms\u201d, European Management Journal, Vol. 22 No. 2, pp. 244-255.","DOI":"10.1016\/j.emj.2004.01.009"},{"key":"key2021010120375722000_b43","unstructured":"Lu, L.T.\n (2012), \u201cGuanxi and renqing: the roles of two cultural norms in Chinese business\u201d, International Journal of Management, Vol. 29 No. 2, pp. 466-475."},{"key":"key2021010120375722000_b44","doi-asserted-by":"crossref","unstructured":"McGinnis, M.A.\n and \n Vallopra, R.M.\n (2001), \u201cManaging supplier involvement in process improvement in manufacturing\u201d, Journal of Supply Chain Management, Vol. 37 No. 3, pp. 48-53.","DOI":"10.1111\/j.1745-493X.2001.tb00105.x"},{"key":"key2021010120375722000_b45","doi-asserted-by":"crossref","unstructured":"McIvor, R.\n and \n Humphreys, P.\n (2004), \u201cEarly supplier involvement in the design process: lessons from the electronics industry\u201d, Omega, Vol. 32 No. 3, pp. 179-199.","DOI":"10.1016\/j.omega.2003.09.005"},{"key":"key2021010120375722000_b46","doi-asserted-by":"crossref","unstructured":"McIvor, R.\n , \n Humphreys, P.\n and \n Cadden, T.\n (2006), \u201cSupplier involvement in product development in the electronics industry: a case study\u201d, Journal of Engineering and Technology Management, Vol. 23 No. 4, pp. 374-397.","DOI":"10.1016\/j.jengtecman.2006.08.006"},{"key":"key2021010120375722000_b47","doi-asserted-by":"crossref","unstructured":"Mehra, A.\n , \n Dixon, A.\n , \n Brass, D.\n and \n Robertson, B.\n (2006), \u201cThe social network ties of group leaders: implications for group performance and leader reputation\u201d, Organization Science, Vol. 17 No. 1, pp. 64-79.","DOI":"10.1287\/orsc.1050.0158"},{"key":"key2021010120375722000_b48","doi-asserted-by":"crossref","unstructured":"Mishra, A.A.\n and \n Shah, R.R.\n (2009), \u201cIn union lies strength: collaborative competence in new product development and its performance effects\u201d, Journal of Operations Management, Vol. 27 No. 4, pp. 324-338.","DOI":"10.1016\/j.jom.2008.10.001"},{"key":"key2021010120375722000_b49","doi-asserted-by":"crossref","unstructured":"Mitchell, V.\n (1994), \u201cUsing industrial key informants: some guidelines\u201d, Journal of the Market Research Society, Vol. 36 No. 2, pp. 139-144.","DOI":"10.1177\/147078539403600206"},{"key":"key2021010120375722000_b50","doi-asserted-by":"crossref","unstructured":"Nicolajsen, H.W.\n and \n Scupola, A.\n (2011), \u201cInvestigating issues and challenges for customer involvement in business services innovation\u201d, Journal of Business & Industrial Marketing, Vol. 26 No. 5, pp. 368-376.","DOI":"10.1108\/08858621111144424"},{"key":"key2021010120375722000_b52","doi-asserted-by":"crossref","unstructured":"Ocasio, W.\n (1997), \u201cTowards an attention-based view of the firm\u201d, Strategic Management Journal, Vol. 18 No. S1, pp. 187-206.","DOI":"10.1002\/(SICI)1097-0266(199707)18:1+<187::AID-SMJ936>3.0.CO;2-K"},{"key":"key2021010120375722000_b51","doi-asserted-by":"crossref","unstructured":"O'Leary-Kelly, S.W.\n and \n Vokurka, R.J.\n (1998), \u201cThe empirical assessment of construct validity\u201d, Journal of Operations Management, Vol. 16 No. 4, pp. 387-405.","DOI":"10.1016\/S0272-6963(98)00020-5"},{"key":"key2021010120375722000_b53","doi-asserted-by":"crossref","unstructured":"Panayides, P.M.\n and \n Lun, Y.H.V.\n (2009), \u201cThe impact of trust on innovativeness and supply chain performance\u201d, International Journal of Production Economics, Vol. 122 No. 1, pp. 35-46.","DOI":"10.1016\/j.ijpe.2008.12.025"},{"key":"key2021010120375722000_b54","doi-asserted-by":"crossref","unstructured":"Peng, M.W.\n (2003), \u201cInstitutional transitions and strategic choices\u201d, Academy of Management Review, Vol. 28 No. 2, pp. 275-296.","DOI":"10.5465\/amr.2003.9416341"},{"key":"key2021010120375722000_b55","doi-asserted-by":"crossref","unstructured":"Podsakoff, P.M.\n , \n MacKenzie, S.B.\n , \n Lee, J.Y.\n and \n Podsakoff, N.P.\n (2003), \u201cCommon method variance in behavioral research: a critical review of the literature and recommended remedies\u201d, Journal of Applied Psychology, Vol. 88 No. 5, pp. 879-903.","DOI":"10.1037\/0021-9010.88.5.879"},{"key":"key2021010120375722000_b56","doi-asserted-by":"crossref","unstructured":"Primo, M.A.M.\n and \n Amundson, S.D.\n (2002), \u201cAn exploratory study of the effects of supplier relationships on new product development outcomes\u201d, Journal of Operations Management, Vol. 20 No. 1, pp. 33-52.","DOI":"10.1016\/S0272-6963(01)00080-8"},{"key":"key2021010120375722000_b57","doi-asserted-by":"crossref","unstructured":"Reuer, J.J.\n , \n Zollo, M.\n and \n Singh, H.\n (2002), \u201cPost-formation dynamics in strategic alliances\u201d, Strategic Management Journal, Vol. 23 No. 2, pp. 135-151.","DOI":"10.1002\/smj.214"},{"key":"key2021010120375722000_b58","doi-asserted-by":"crossref","unstructured":"Ritter, T.\n and \n Walter, A.\n (2003), \u201cRelationship-specific antecedents of customer involvement in new product development\u201d, International Journal of Technology Management, Vol. 26 Nos 5\/6, pp. 482-501.","DOI":"10.1504\/IJTM.2003.003419"},{"key":"key2021010120375722000_b59","doi-asserted-by":"crossref","unstructured":"Sambasivan, M.\n and \n Yen, C.N.\n (2010), \u201cStrategic alliances in a manufacturing supply chain: influence of organizational culture from the manufacturer's perspective\u201d, International Journal of Physical Distribution & Logistics Management, Vol. 40 No. 6, pp. 456-474.","DOI":"10.1108\/09600031011062191"},{"key":"key2021010120375722000_b60","doi-asserted-by":"crossref","unstructured":"Sanchez, J.I.\n and \n Brock, P.\n (1996), \u201cOutcomes of perceived discrimination among Hispanic employees: is diversity management a luxury or a necessity?\u201d, Academy of Management Journal, Vol. 39 No. 3, pp. 704-719.","DOI":"10.5465\/256660"},{"key":"key2021010120375722000_b61","doi-asserted-by":"crossref","unstructured":"Singh, P.J.\n and \n Power, D.\n (2009), \u201cThe nature and effectiveness of collaboration between firms, their customers and suppliers: a supply chain perspective\u201d, Supply Chain Management: An International Journal, Vol. 14 No. 3, pp. 189-200.","DOI":"10.1108\/13598540910954539"},{"key":"key2021010120375722000_b62","doi-asserted-by":"crossref","unstructured":"Svendsen, M.F.\n , \n Haugland, S.A.\n , \n Gr\u00f8nhaug, K.\n and \n Hammervoll, T.\n (2011), \u201cMarketing strategy and customer involvement in product development\u201d, European Journal of Marketing, Vol. 45 No. 4, pp. 513-530.","DOI":"10.1108\/03090561111111316"},{"key":"key2021010120375722000_b63","doi-asserted-by":"crossref","unstructured":"Swink, M.\n and \n Song, M.\n (2007), \u201cEffects of marketing-manufacturing integration on new product development time and competitive advantage\u201d, Journal of Operations Management, Vol. 25 No. 1, pp. 203-217.","DOI":"10.1016\/j.jom.2006.03.001"},{"key":"key2021010120375722000_b64","unstructured":"Tsang, E.W.K.\n (1998), \u201cCan guanxi be a source of sustained competitive advantage for doing business in China?\u201d, Academy of Management Executive, Vol. 12 No. 2, pp. 64-73."},{"key":"key2021010120375722000_b65","doi-asserted-by":"crossref","unstructured":"Ulaga, W.\n and \n Eggert, A.\n (2006), \u201cRelationship value and relationship quality: broadening the nomological network of business-to-business relationships\u201d, European Journal of Marketing, Vol. 40 Nos 3\/4, pp. 311-327.","DOI":"10.1108\/03090560610648075"},{"key":"key2021010120375722000_b66","doi-asserted-by":"crossref","unstructured":"Varki, S.\n and \n Wong, S.\n (2003), \u201cConsumer involvement in relationship marketing of services\u201d, Journal of Service Research, Vol. 6 No. 1, pp. 83-91.","DOI":"10.1177\/1094670503254287"},{"key":"key2021010120375722000_b67","doi-asserted-by":"crossref","unstructured":"Wagner, S.M.\n and \n Hoegl, M.\n (2006), \u201cInvolving suppliers in product development: insights from R&D directors and project managers\u201d, Industrial Marketing Management, Vol. 35 No. 8, pp. 936-943.","DOI":"10.1016\/j.indmarman.2005.10.009"},{"key":"key2021010120375722000_b68","doi-asserted-by":"crossref","unstructured":"Walter, A.\n (2003), \u201cRelationship-specific factors influencing supplier involvement in customer new product development\u201d, Journal of Business Research, Vol. 56 No. 9, pp. 721-733.","DOI":"10.1016\/S0148-2963(01)00257-0"},{"key":"key2021010120375722000_b69","unstructured":"Williamson, O.E.\n (1985), The Economics Institutions of Capitalism: Firms, Markets, Relational Contracting, Free Press, New York, NY."},{"key":"key2021010120375722000_b70","doi-asserted-by":"crossref","unstructured":"Yadav, M.\n , \n Prabhu, J.\n and \n Chandy, R.\n (2007), \u201cManaging the future: CEO attention and innovation outcomes\u201d, Journal of Marketing, Vol. 71 No. 3, pp. 84-101.","DOI":"10.1509\/jmkg.71.4.084"},{"key":"key2021010120375722000_b71","doi-asserted-by":"crossref","unstructured":"Zhang, Y.\n and \n Li, H.\n (2010), \u201cInnovation search of new ventures in a technology cluster: the role of ties with service intermediaries\u201d, Strategic Management Journal, Vol. 31 No. 1, pp. 88-109.","DOI":"10.1002\/smj.806"},{"key":"key2021010120375722000_b72","unstructured":"Zhao, H.\n and \n Luo, Y.\n (2002), \u201cProduct diversification, ownership structure, and subsidiaries performance in China's dynamic market\u201d, Management International Review, Vol. 42 No. 1, pp. 27-48."},{"key":"key2021010120375722000_b73","doi-asserted-by":"crossref","unstructured":"Zhao, X.\n , \n Huo, B.\n , \n Selen, W.\n and \n Yeung, J.H.Y.\n (2011), \u201cThe impact of internal integration and relationship commitment on external integration\u201d, Journal of Operations Management, Vol. 29 Nos 1\/2, pp. 17-32.","DOI":"10.1016\/j.jom.2010.04.004"},{"key":"key2021010120375722000_b74","doi-asserted-by":"crossref","unstructured":"Zu, X.\n , \n Fredendall, L.D.\n and \n Douglas, T.J.\n (2008), \u201cThe evolving theory of quality management: the role of Six Sigma\u201d, Journal of Operations Management, Vol. 26 No. 5, pp. 630-650.","DOI":"10.1016\/j.jom.2008.02.001"}],"container-title":["Industrial Management & Data Systems"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/IMDS-03-2013-0127","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/IMDS-03-2013-0127\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/IMDS-03-2013-0127\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T21:51:25Z","timestamp":1753393885000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/imds\/article\/114\/4\/526-549\/184187"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2014,5,6]]},"references-count":74,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2014,5,6]]}},"alternative-id":["10.1108\/IMDS-03-2013-0127"],"URL":"https:\/\/doi.org\/10.1108\/imds-03-2013-0127","relation":{},"ISSN":["0263-5577"],"issn-type":[{"value":"0263-5577","type":"print"}],"subject":[],"published":{"date-parts":[[2014,5,6]]}}}