{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,19]],"date-time":"2026-06-19T20:10:54Z","timestamp":1781899854621,"version":"3.54.5"},"reference-count":141,"publisher":"Emerald","issue":"8","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2025,11,28]]},"abstract":"<jats:sec>\n                    <jats:title>Purpose<\/jats:title>\n                    <jats:p>Mobile service robots are increasingly adopted in long-term care homes to improve the quality of life of people with dementia. While increasing research has documented the deployment of these robots, few studies have conceptualised the pathways through which they affect quality of life. This article reviews literature in this area and proposes strategies for future mobile service robot development.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Design\/methodology\/approach<\/jats:title>\n                    <jats:p>A comprehensive literature search was conducted on Web of Science, CINAHL, APA, PsycINFO, IEEE Xplore and Science Direct to identify relevant articles. A narrative approach was adopted to review the literature.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Findings<\/jats:title>\n                    <jats:p>In total, 41 full-text items were reviewed, including quantitative and qualitative empirical studies. Results found that mobile service robots have the potential to improve the quality of life of people with dementia through seven pathways. The most common pathways were leisure, work, social relationships and emotional responses. Several articles observed that mobile service robots enhanced quality of life via mobility and health. Only limited articles discussed the pathway of residential well-being.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Research limitations\/implications<\/jats:title>\n                    <jats:p>Future research on the relationship of mobile service robots and quality of life should include more randomised controlled trials, longer study periods and larger sample size of older people, especially those living with dementia. Implications for future robot development could benefit from a socio-technical systems perspective, participatory design processes and value of human care.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Originality\/value<\/jats:title>\n                    <jats:p>The comprehensive identification of pathways contributes to future directions for developing mobile service robots that are responsive to raising the quality of life of people with dementia in long-term care settings.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1108\/imds-05-2024-0464","type":"journal-article","created":{"date-parts":[[2025,5,24]],"date-time":"2025-05-24T03:42:36Z","timestamp":1748058156000},"page":"2536-2563","source":"Crossref","is-referenced-by-count":2,"title":["Pathways linking mobile service robots and quality of life of people with dementia: a literature review"],"prefix":"10.1108","volume":"125","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-6788-9869","authenticated-orcid":true,"given":"Aria C.H.","family":"Yang","sequence":"first","affiliation":[{"name":"School of Design, The Hong Kong Polytechnic University , ,","place":["Hong Kong, China"]}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Eun Yeong","family":"Choe","sequence":"additional","affiliation":[{"name":"School of Design, The Hong Kong Polytechnic University , ,","place":["Hong Kong, China"]}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Fan","family":"Zhang","sequence":"additional","affiliation":[{"name":"School of Design, The Hong Kong Polytechnic University , ,","place":["Hong Kong, China"]}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"140","published-online":{"date-parts":[[2025,5,27]]},"reference":[{"issue":"6","key":"2025112605393389400_ref001","doi-asserted-by":"publisher","first-page":"127","DOI":"10.3390\/robotics11060127","article-title":"A review on the use of Mobile service robots in elderly care","volume":"11","author":"Asgharian","year":"2022","journal-title":"Robotics"},{"issue":"3","key":"2025112605393389400_ref002","doi-asserted-by":"publisher","first-page":"337","DOI":"10.1080\/13636820.2018.1498907","article-title":"Socio-technical imaginary of the fourth industrial revolution and its implications for vocational education and training: a literature review","volume":"70","author":"Avis","year":"2018","journal-title":"Journal of Vocational Education and Training"},{"issue":"1","key":"2025112605393389400_ref003","doi-asserted-by":"publisher","first-page":"643","DOI":"10.1186\/s12877-021-02436-y","article-title":"Digital personal assistants are smart ways for assistive technology to aid the health and wellbeing of patients and carers","volume":"21","author":"Balasubramanian","year":"2021","journal-title":"BMC Geriatrics"},{"issue":"1","key":"2025112605393389400_ref004","doi-asserted-by":"publisher","first-page":"15","DOI":"10.1002\/gps.2090","article-title":"What do we know about quality of life in dementia? A review of the emerging evidence on the predictive and explanatory value of disease specific measures of health related quality of life in people with dementia","volume":"24","author":"Banerjee","year":"2009","journal-title":"International Journal of Geriatric Psychiatry"},{"issue":"7","key":"2025112605393389400_ref005","doi-asserted-by":"publisher","first-page":"36","DOI":"10.3928\/00989134-20190531-01","article-title":"Evaluation of a companion robot for individuals with dementia: quantitative findings of the MARIO project in an Irish residential care setting","volume":"45","author":"Barrett","year":"2019","journal-title":"Journal of Gerontological Nursing"},{"issue":"9","key":"2025112605393389400_ref006","doi-asserted-by":"publisher","first-page":"1259","DOI":"10.1016\/j.ijnurstu.2013.02.005","article-title":"Factors associated with quality of life of people with dementia in long-term care facilities: a systematic review","volume":"50","author":"Beerens","year":"2013","journal-title":"International Journal of Nursing Studies"},{"issue":"6","key":"2025112605393389400_ref007","doi-asserted-by":"publisher","first-page":"681","DOI":"10.1016\/j.ijnurstu.2005.09.006","article-title":"Thriving in nursing homes in Norway: contributing aspects described by residents","volume":"43","author":"Bergland","year":"2006","journal-title":"International Journal of Nursing Studies"},{"issue":"3","key":"2025112605393389400_ref008","doi-asserted-by":"publisher","DOI":"10.1111\/jjns.12409","article-title":"Interactions between healthcare robots and older people in Japan: a qualitative descriptive analysis study","volume":"18","author":"Betriana","year":"2021","journal-title":"Japan Journal of Nursing Science"},{"issue":"2","key":"2025112605393389400_ref009","doi-asserted-by":"publisher","first-page":"181","DOI":"10.1080\/17538157.2022.2086465","article-title":"Promoting activity in long-term care facilities with the social robot pepper: a pilot study","volume":"48","author":"Blindheim","year":"2023","journal-title":"Informatics for Health and Social Care"},{"issue":"3","key":"2025112605393389400_ref010","doi-asserted-by":"publisher","first-page":"197","DOI":"10.1007\/s12553-019-00302-x","article-title":"Robot technology for future welfare: meeting upcoming societal challenges \u2013 an outlook with offset in the development in scandinavia","volume":"9","author":"Bodenhagen","year":"2019","journal-title":"Health Technology"},{"issue":"8","key":"2025112605393389400_ref011","doi-asserted-by":"publisher","first-page":"1320","DOI":"10.1177\/0898264314535632","article-title":"Aging and place in long-term care settings: influences on social relationships","volume":"26","author":"Bonifas","year":"2014","journal-title":"Journal of Aging and Health"},{"issue":"2","key":"2025112605393389400_ref012","doi-asserted-by":"publisher","first-page":"94","DOI":"10.4017\/gt.2009.08.02.002.00","article-title":"Assistive social robots in elderly care: a review","volume":"8","author":"Broekens","year":"2009","journal-title":"Gerontechnology"},{"key":"2025112605393389400_ref013","doi-asserted-by":"publisher","DOI":"10.1093\/med\/9780199593637.003.0022","volume-title":"Mental Health and Care Homes","author":"Brooker","year":"2011"},{"issue":"5","key":"2025112605393389400_ref014","doi-asserted-by":"publisher","first-page":"855","DOI":"10.1007\/s11136-005-5416-9","article-title":"How are quality of life ratings made? Toward a model of quality of life in people with dementia","volume":"15","author":"Byrne-Davis","year":"2006","journal-title":"Quality of Life Research"},{"issue":"2","key":"2025112605393389400_ref137","doi-asserted-by":"publisher","first-page":"178","DOI":"10.1108\/JOSM-07-2017-0179","article-title":"Service robots: value co-creation and co-destruction in elderly care networks","volume":"29","author":"\u010cai\u0107","year":"2018","journal-title":"Journal of Service Management"},{"issue":"3","key":"2025112605393389400_ref015","doi-asserted-by":"publisher","first-page":"153","DOI":"10.1080\/01972243.2018.1444255","article-title":"Exploiting ability for human adaptation to facilitate improved human-robot interaction and acceptance","volume":"34","author":"Caleb-Solly","year":"2018","journal-title":"The Information Society"},{"issue":"suppl_1","key":"2025112605393389400_ref016","doi-asserted-by":"publisher","first-page":"S114","DOI":"10.1093\/geront\/gnx146","article-title":"From research to application: supportive and therapeutic environments for people living with dementia","volume":"58","author":"Calkins","year":"2018","journal-title":"The Gerontologist"},{"issue":"3","key":"2025112605393389400_ref017","doi-asserted-by":"publisher","first-page":"401","DOI":"10.1177\/1471301211421189","article-title":"Informal social interaction among residents with dementia in special care units: exploring the role of the physical and social environments","volume":"11","author":"Campo","year":"2012","journal-title":"Dementia"},{"issue":"5","key":"2025112605393389400_ref018","doi-asserted-by":"publisher","first-page":"842","DOI":"10.1177\/0898264316645550","article-title":"From familiar faces to family: staff and resident relationships in long-term care","volume":"29","author":"Canham","year":"2017","journal-title":"Journal of Aging and Health"},{"key":"2025112605393389400_ref140","doi-asserted-by":"publisher","first-page":"383","DOI":"10.1145\/3372278.3391927","article-title":"Automatic reminiscence therapy for dementia","author":"Car\u00f3s","year":"2020","journal-title":"Proceedings of the 2020 International Conference on Multimedia Retrieval"},{"issue":"3","key":"2025112605393389400_ref020","doi-asserted-by":"publisher","first-page":"275","DOI":"10.1177\/073346480202100301","article-title":"Family, peer, and staff social support in nursing home patients: contributions to psychological well-being","volume":"21","author":"Carpenter","year":"2002","journal-title":"Journal of Applied Gerontology"},{"issue":"22","key":"2025112605393389400_ref021","doi-asserted-by":"publisher","first-page":"8621","DOI":"10.3390\/ijerph17228621","article-title":"The perceptions of people with dementia and key stakeholders regarding the use and impact of the social robot MARIO","volume":"17","author":"Casey","year":"2020","journal-title":"International Journal of Environmental Research and Public Health"},{"key":"2025112605393389400_ref022","volume-title":"Assistive Technology: Shaping a Sustainable and Inclusive World","author":"Cesario","year":"2023"},{"issue":"4","key":"2025112605393389400_ref023","doi-asserted-by":"publisher","first-page":"174","DOI":"10.3928\/19404921-20180502-02","article-title":"Is social support always related to stress reduction in nursing home residents? A\u00a0study in leisure contexts","volume":"11","author":"Chang","year":"2018","journal-title":"Research in Gerontological Nursing"},{"issue":"5","key":"2025112605393389400_ref024","doi-asserted-by":"publisher","first-page":"e325","DOI":"10.1093\/geront\/gnw259","article-title":"The influence of the physical environment on residents with dementia in long-term care settings: a review of the empirical literature","volume":"58","author":"Chaudhury","year":"2018","journal-title":"The Gerontologist"},{"issue":"5","key":"2025112605393389400_ref025","doi-asserted-by":"publisher","first-page":"1135","DOI":"10.1007\/s12369-019-00613-z","article-title":"Health professional and workers attitudes towards the use of social robots for older adults in long-term care","volume":"12","author":"Chen","year":"2020","journal-title":"International Journal of Social Robotics"},{"issue":"2","key":"2025112605393389400_ref026","doi-asserted-by":"publisher","first-page":"296","DOI":"10.1037\/0022-3514.54.2.296","article-title":"Mood and the mundane: relations between daily life events and self-reported mood","volume":"54","author":"Clark","year":"1988","journal-title":"Journal of Personality and Social Psychology"},{"issue":"1","key":"2025112605393389400_ref027","doi-asserted-by":"publisher","first-page":"38","DOI":"10.12968\/bjon.2008.17.1.28059","article-title":"Undertaking a literature review: a step-by-step approach","volume":"17","author":"Cronin","year":"2008","journal-title":"British Journal of Nursing"},{"key":"2025112605393389400_ref028","doi-asserted-by":"publisher","first-page":"527","DOI":"10.1007\/978-3-030-29384-0_32","volume-title":"Human-Computer Interaction \u2013 INTERACT 2019","author":"Darriba Frederiks","year":"2019"},{"key":"2025112605393389400_ref029","doi-asserted-by":"publisher","first-page":"1288","DOI":"10.1016\/j.promfg.2017.07.256","article-title":"Review of socio-Technical considerations to ensure successful implementation of Industry 4.0","volume":"11","author":"Davies","year":"2017","journal-title":"Procedia Manufacturing"},{"issue":"4","key":"2025112605393389400_ref030","doi-asserted-by":"publisher","first-page":"397","DOI":"10.1093\/geront\/40.4.397","article-title":"The therapeutic design of environments for people with DementiaA review of the empirical research","volume":"40","author":"Day","year":"2000","journal-title":"The Gerontologist"},{"issue":"4","key":"2025112605393389400_ref031","doi-asserted-by":"publisher","first-page":"1587","DOI":"10.3233\/JAD-181165","article-title":"MARIO project: validation and evidence of service robots for older people with dementia","volume":"68","author":"D'Onofrio","year":"2019","journal-title":"Journal of Alzheimer\u2019s Disease"},{"issue":"4","key":"2025112605393389400_ref032","doi-asserted-by":"publisher","first-page":"269","DOI":"10.1111\/opn.12030","article-title":"Everyday activities for people with dementia in residential aged care: associations with person-centredness and quality of life","volume":"9","author":"Edvardsson","year":"2014","journal-title":"International Journal of Older People Nursing"},{"key":"2025112605393389400_ref033","volume-title":"Robot Ethics 2.0","author":"Elder","year":"2017"},{"key":"2025112605393389400_ref034","doi-asserted-by":"publisher","first-page":"257","DOI":"10.1007\/978-3-031-61698-3_25","volume-title":"Design for Equality and Justice","author":"Elsheikh","year":"2024"},{"issue":"5","key":"2025112605393389400_ref035","doi-asserted-by":"publisher","first-page":"381","DOI":"10.1007\/s00391-022-02085-9","article-title":"Benefits and challenges of conversational agents in older adults","volume":"55","author":"Even","year":"2022","journal-title":"Zeitschrift f\u00fcr Gerontologie und Geriatrie"},{"issue":"11","key":"2025112605393389400_ref036","doi-asserted-by":"publisher","first-page":"1031","DOI":"10.1080\/13607863.2014.996734","article-title":"Active ageing and quality of life: factors associated with participation in leisure activities among institutionalized older adults, with and without dementia","volume":"19","author":"Fern\u00e1ndez-Mayoralas","year":"2015","journal-title":"Aging and Mental Health"},{"issue":"2","key":"2025112605393389400_ref037","doi-asserted-by":"publisher","first-page":"137","DOI":"10.2190\/5VY9-N1VT-VBFX-50RG","article-title":"Loneliness and depression among elderly nursing home patients","volume":"51","author":"Fessman","year":"2000","journal-title":"The International Journal of Aging and Human Development"},{"issue":"1","key":"2025112605393389400_ref038","doi-asserted-by":"publisher","first-page":"14","DOI":"10.1108\/JAT-09-2012-0021","article-title":"Empirical studies on the effectiveness of assistive technology in the care of people with dementia: a systematic review","volume":"8","author":"Fleming","year":"2014","journal-title":"Journal of Assistive Technologies"},{"issue":"9","key":"2025112605393389400_ref039","doi-asserted-by":"publisher","first-page":"4846","DOI":"10.3390\/ijerph18094846","article-title":"Reducing loneliness in stationary geriatric care with robots and virtual Encounters-A contribution to the COVID-19 pandemic","volume":"18","author":"Follmann","year":"2021","journal-title":"International Journal of Environmental Research and Public Health"},{"issue":"5","key":"2025112605393389400_ref040","doi-asserted-by":"publisher","first-page":"675","DOI":"10.1017\/S0144686X03001582","article-title":"Quality of life from the perspectives of older people","volume":"24","author":"Gabriel","year":"2004","journal-title":"Ageing and Society"},{"issue":"4","key":"2025112605393389400_ref041","doi-asserted-by":"publisher","first-page":"288","DOI":"10.1007\/s00391-016-1065-6","article-title":"Robot deployment in long-term care: case study on using a mobile robot to support physiotherapy","volume":"49","author":"Gerling","year":"2016","journal-title":"Zeitschrift f\u00fcr Gerontologie und Geriatrie"},{"issue":"4","key":"2025112605393389400_ref042","doi-asserted-by":"publisher","first-page":"41:1","DOI":"10.1145\/3469653","article-title":"Social robots for the care of persons with dementia: a systematic review","volume":"10","author":"Ghafurian","year":"2021","journal-title":"ACM Transactions on Human-Robot Interaction"},{"key":"2025112605393389400_ref043","article-title":"An adaptive software framework for dementia-care robots","author":"Gu","year":"2020"},{"key":"2025112605393389400_ref044","doi-asserted-by":"publisher","DOI":"10.1016\/j.techsoc.2020.101316","article-title":"Electronic health records reshaping the socio-technical practices in long-term care of older persons","volume":"62","author":"H\u00e4m\u00e4l\u00e4inen","year":"2020","journal-title":"Technology in Society"},{"issue":"3","key":"2025112605393389400_ref045","doi-asserted-by":"publisher","first-page":"417","DOI":"10.1007\/s12369-016-0391-6","article-title":"A long-term autonomous robot at a care hospital: a mixed methods study on social acceptance and experiences of staff and older adults","volume":"9","author":"Hebesberger","year":"2017","journal-title":"International Journal of Social Robotics"},{"issue":"1","key":"2025112605393389400_ref046","doi-asserted-by":"publisher","first-page":"280","DOI":"10.1177\/0969733017703698","article-title":"Caring in nursing homes to promote autonomy and participation","volume":"26","author":"Hedman","year":"2019","journal-title":"Nursing Ethics"},{"issue":"2","key":"2025112605393389400_ref047","doi-asserted-by":"publisher","first-page":"773","DOI":"10.3233\/JAD-200347","article-title":"Social robot interventions for people with dementia: a systematic review on effects and quality of reporting","volume":"79","author":"Hirt","year":"2021","journal-title":"Journal of Alzheimer\u2019s Disease"},{"issue":"1","key":"2025112605393389400_ref138","doi-asserted-by":"publisher","first-page":"232","DOI":"10.1186\/s12877-019-1244-6","article-title":"The benefits of and barriers to using a social robot PARO in care settings: a scoping review","volume":"19","author":"Hung","year":"2019","journal-title":"BMC Geriatrics"},{"issue":"6","key":"2025112605393389400_ref048","doi-asserted-by":"publisher","first-page":"1643","DOI":"10.1177\/1471301215570346","article-title":"Barriers to leisure participation for people with dementia and their carers: an exploratory analysis of carer and people with dementia's experiences","volume":"15","author":"Innes","year":"2016","journal-title":"Dementia"},{"key":"2025112605393389400_ref049","article-title":"Effects of Care by Mental Commitment Robot: PARO for Elderly People with Dementia","author":"Inoue","year":"2016"},{"issue":"11","key":"2025112605393389400_ref050","doi-asserted-by":"publisher","first-page":"1869.e1","DOI":"10.1016\/j.jamda.2022.04.013","article-title":"Life-space mobility in aged care residents: frailty in residential sector over time (FIRST) study findings","volume":"23","author":"Jadczak","year":"2022","journal-title":"Journal of the American Medical Directors Association"},{"issue":"1","key":"2025112605393389400_ref051","doi-asserted-by":"publisher","first-page":"35","DOI":"10.1007\/s10676-020-09546-y","article-title":"You\u2019ve got a friend in me: sociable robots for older adults in an age of global pandemics","volume":"23","author":"Jecker","year":"2021","journal-title":"Ethics and Information Technology"},{"key":"2025112605393389400_ref052","doi-asserted-by":"publisher","first-page":"540","DOI":"10.1109\/ROMAN.2018.8525668","article-title":"An ontology-based home care service robot for persons with dementia","author":"Jeon","year":"2018"},{"issue":"12","key":"2025112605393389400_ref053","doi-asserted-by":"publisher","first-page":"3020","DOI":"10.1111\/jan.13076","article-title":"Change in quality of life in older people with dementia participating in paro-activity: a cluster-randomized controlled trial","volume":"72","author":"J\u00f8ranson","year":"2016","journal-title":"Journal of Advanced Nursing"},{"issue":"5","key":"2025112605393389400_ref054","doi-asserted-by":"publisher","first-page":"369","DOI":"10.1080\/10447318.2013.873278","article-title":"Socially assistive robots in elderly care: a mixed-method systematic literature review","volume":"30","author":"Kachouie","year":"2014","journal-title":"International Journal of Human\u2013Computer Interaction"},{"key":"2025112605393389400_ref055","doi-asserted-by":"publisher","first-page":"234","DOI":"10.1016\/j.gerinurse.2023.01.025","article-title":"Nurses' perception towards care robots and their work experience with socially assistive technology during COVID-19: a qualitative study","volume":"50","author":"Kang","year":"2023","journal-title":"Geriatric Nursing"},{"issue":"4","key":"2025112605393389400_ref056","doi-asserted-by":"publisher","DOI":"10.1111\/ijn.12739","article-title":"The use of robots and other automated devices in nurses' work: an integrative review","volume":"25","author":"Kangasniemi","year":"2019","journal-title":"International Journal of Nursing Practice"},{"issue":"2","key":"2025112605393389400_ref057","doi-asserted-by":"publisher","first-page":"343","DOI":"10.1007\/s12369-018-0503-6","article-title":"Will older adults accept a humanoid robot as a walking partner?","volume":"11","author":"Karunarathne","year":"2019","journal-title":"International Journal of Social Robotics"},{"key":"2025112605393389400_ref058","doi-asserted-by":"publisher","first-page":"161","DOI":"10.1109\/ICCIS.2015.7274614","article-title":"Socially assistive robots in service innovation context to improve aged-care quality: a grounded theory approach","author":"Khaksar","year":"2015"},{"issue":"1","key":"2025112605393389400_ref059","doi-asserted-by":"publisher","DOI":"10.2196\/20427","article-title":"Exploring how older adults use a smart speaker\u2013based voice assistant in their first interactions: qualitative study","volume":"9","author":"Kim","year":"2021","journal-title":"JMIR mHealth and uHealth"},{"key":"2025112605393389400_ref060","volume-title":"Dementia Reconsidered: the Person Comes First","author":"Kitwood","year":"1997"},{"issue":"5","key":"2025112605393389400_ref061","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/s10916-016-0481-x","article-title":"Evaluation of an assistive telepresence robot for elderly healthcare","volume":"40","author":"Koceski","year":"2016","journal-title":"Journal of Medical Systems"},{"key":"2025112605393389400_ref062","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1109\/ECMR.2015.7324184","article-title":"Time dependent planning on a layered social cost map for human-aware robot navigation","author":"Kollmitz","year":"2015"},{"issue":"2","key":"2025112605393389400_ref063","doi-asserted-by":"publisher","first-page":"312","DOI":"10.1377\/hlthaff.2009.0966","article-title":"Person-centered care for nursing home residents: the culture-change movement","volume":"29","author":"Koren","year":"2010","journal-title":"Health Affairs"},{"key":"2025112605393389400_ref064","doi-asserted-by":"publisher","DOI":"10.3389\/frobt.2021.645639","article-title":"The SMOOTH-Robot: a modular, interactive service robot","volume":"8","author":"Kr\u00fcger","year":"2021","journal-title":"Frontiers in Robotics and AI"},{"issue":"9","key":"2025112605393389400_ref065","doi-asserted-by":"publisher","DOI":"10.1136\/bmjopen-2019-031937","article-title":"Developing assistive robots for people with mild cognitive impairment and mild dementia: a qualitative study with older adults and experts in aged care","volume":"9","author":"Law","year":"2019","journal-title":"BMJ Open"},{"issue":"4","key":"2025112605393389400_ref066","doi-asserted-by":"publisher","first-page":"349","DOI":"10.1093\/geront\/23.4.349","article-title":"Environment and other determinants of weil-being in older people","volume":"23","author":"Lawton","year":"1983","journal-title":"The Gerontologist"},{"key":"2025112605393389400_ref067","volume-title":"The Psychology of Adult Development and Aging","author":"Lawton","year":"1973"},{"issue":"1","key":"2025112605393389400_ref068","doi-asserted-by":"publisher","first-page":"5","DOI":"10.1007\/s10846-019-01028-8","article-title":"Toward a sociable and dependable elderly care robot: design, implementation and user study","volume":"98","author":"Lee","year":"2020","journal-title":"Journal of Intelligent and Robotic Systems"},{"issue":"1","key":"2025112605393389400_ref069","doi-asserted-by":"publisher","first-page":"11:1","DOI":"10.1145\/3203303","article-title":"Reframing assistive robots to promote successful aging","volume":"7","author":"Lee","year":"2018","journal-title":"J. Hum.-Robot Interact."},{"issue":"4","key":"2025112605393389400_ref070","doi-asserted-by":"publisher","first-page":"218","DOI":"10.1097\/NNR.0b013e31829999d7","article-title":"Daytime observed emotional expressions of people with dementia","volume":"62","author":"Lee","year":"2013","journal-title":"Nursing Research"},{"issue":"1","key":"2025112605393389400_ref071","doi-asserted-by":"publisher","first-page":"857","DOI":"10.17705\/1CAIS.05038","article-title":"The role of information technologies in crises: a review and conceptual development of IT-Enabled agile crisis management","volume":"50","author":"Lee","year":"2022","journal-title":"Communications of the Association for Information Systems"},{"key":"2025112605393389400_ref072","doi-asserted-by":"publisher","first-page":"109","DOI":"10.1109\/IRIS.2016.8066075","article-title":"A user-study with tangy the bingo facilitating robot and long-term care residents","author":"Li","year":"2016"},{"issue":"5","key":"2025112605393389400_ref073","doi-asserted-by":"publisher","first-page":"96","DOI":"10.3390\/robotics11050096","article-title":"Dances with social robots: a pilot study at long-term care","volume":"11","author":"Li","year":"2022","journal-title":"Robotics"},{"issue":"6","key":"2025112605393389400_ref074","doi-asserted-by":"publisher","first-page":"990","DOI":"10.1093\/geront\/gnu004","article-title":"Older Chinese immigrants' relationships with their children: a literature review from a solidarity\u2013conflict perspective","volume":"55","author":"Lin","year":"2015","journal-title":"The Gerontologist"},{"key":"2025112605393389400_ref075","author":"Locsin","year":"2005","journal-title":"Technological Competency as Caring in Nursing: A Model for Practice"},{"issue":"2","key":"2025112605393389400_ref076","doi-asserted-by":"publisher","first-page":"535","DOI":"10.1007\/s12369-019-00568-1","article-title":"Introducing the social robot MARIO to people living with dementia in long term residential care: reflections","volume":"12","author":"Mannion","year":"2020","journal-title":"International Journal of Social Robotics"},{"issue":"14","key":"2025112605393389400_ref077","doi-asserted-by":"publisher","first-page":"3912","DOI":"10.3390\/s20143912","article-title":"An acceptance test for assistive robots","volume":"20","author":"Mart\u00edn Rico","year":"2020","journal-title":"Sensors"},{"issue":"2","key":"2025112605393389400_ref078","doi-asserted-by":"crossref","first-page":"169","DOI":"10.1353\/ken.2015.0007","article-title":"Robot lies in health care","volume":"25","author":"Matthias","year":"2015","journal-title":"Kennedy Institute of Ethics Journal"},{"key":"2025112605393389400_ref079","doi-asserted-by":"crossref","DOI":"10.4324\/9781315665146","volume-title":"Learning and Behavior: Instructor\u2019s Review Copy","author":"Mazur","year":"2015","edition":"7th ed."},{"issue":"1","key":"2025112605393389400_ref080","doi-asserted-by":"publisher","first-page":"152","DOI":"10.5898\/JHRI.2.1.McColl","article-title":"Meal-time with a socially assistive robot and older adults at a long-term care facility","volume":"2","author":"McColl","year":"2013","journal-title":"Journal of Human-Robot Interaction"},{"issue":"1","key":"2025112605393389400_ref081","doi-asserted-by":"publisher","first-page":"39","DOI":"10.1007\/s10846-019-01051-9","article-title":"Meet stevie: a socially assistive robot developed through application of a \u2018Design-Thinking\u2019 approach","volume":"98","author":"McGinn","year":"2020","journal-title":"Journal of Intelligent and Robotic Systems"},{"key":"2025112605393389400_ref082","volume-title":"Robot Ethics 2.0: from Autonomous Cars to Artificial Intelligence","author":"Meacham","year":"2017"},{"key":"2025112605393389400_ref083","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijmedinf.2019.104041","article-title":"Impacts of robot implementation on care personnel and clients in elderly-care institutions","volume":"134","author":"Melkas","year":"2020","journal-title":"International Journal of Medical Informatics"},{"issue":"4","key":"2025112605393389400_ref084","doi-asserted-by":"publisher","first-page":"5339","DOI":"10.1109\/LRA.2020.3007462","article-title":"Lio-A personal robot assistant for human-robot interaction and care applications","volume":"5","author":"Mi\u0161eikis","year":"2020","journal-title":"IEEE Robotics and Automation Letters"},{"issue":"2","key":"2025112605393389400_ref085","doi-asserted-by":"publisher","first-page":"213","DOI":"10.1007\/s12369-013-0218-7","article-title":"Identifying the potential for robotics to assist older adults in different living environments","volume":"6","author":"Mitzner","year":"2014","journal-title":"International Journal of Social Robotics"},{"issue":"3","key":"2025112605393389400_ref086","doi-asserted-by":"publisher","first-page":"414","DOI":"10.1177\/0969733020948115","article-title":"Older people's perceived autonomy in residential care: an integrative review","volume":"28","author":"Moilanen","year":"2021","journal-title":"Nursing Ethics"},{"issue":"1","key":"2025112605393389400_ref087","doi-asserted-by":"publisher","first-page":"14","DOI":"10.1016\/j.maturitas.2012.10.015","article-title":"Use of social commitment robots in the care of elderly people with dementia: a literature review","volume":"74","author":"Mordoch","year":"2013","journal-title":"Maturitas"},{"key":"2025112605393389400_ref088","doi-asserted-by":"publisher","DOI":"10.1016\/j.cities.2021.103229","article-title":"Urban planning and quality of life: a review of pathways linking the built environment to subjective well-being","volume":"115","author":"Mouratidis","year":"2021","journal-title":"Cities"},{"issue":"2","key":"2025112605393389400_ref089","doi-asserted-by":"publisher","first-page":"175","DOI":"10.1177\/1471301207080362","article-title":"Quality of life and dementia: the voice of the person with dementia","volume":"6","author":"Moyle","year":"2007","journal-title":"Dementia"},{"issue":"1","key":"2025112605393389400_ref090","doi-asserted-by":"publisher","first-page":"7","DOI":"10.1186\/1471-2318-14-7","article-title":"Connecting the person with dementia and family: a feasibility study of a telepresence robot","volume":"14","author":"Moyle","year":"2014","journal-title":"BMC Geriatrics"},{"issue":"12","key":"2025112605393389400_ref091","doi-asserted-by":"publisher","first-page":"1951","DOI":"10.1017\/S1041610217001776","article-title":"Potential of telepresence robots to enhance social connectedness in older adults with dementia: an integrative review of feasibility","volume":"29","author":"Moyle","year":"2017","journal-title":"International Psychogeriatrics"},{"key":"2025112605393389400_ref092","doi-asserted-by":"publisher","DOI":"10.1016\/j.techfore.2022.122250","article-title":"How do care service managers and workers perceive care robot adoption in elderly care facilities?","volume":"187","author":"Na","year":"2023","journal-title":"Technological Forecasting and Social Change"},{"issue":"10","key":"2025112605393389400_ref093","doi-asserted-by":"publisher","first-page":"1657","DOI":"10.1007\/s42452-020-03434-2","article-title":"Impact of the introduction of a verbal socially assistive robot on the relationship between older people and their caregivers in a nursing home","volume":"2","author":"Nakamura","year":"2020","journal-title":"SN Applied Sciences"},{"issue":"3","key":"2025112605393389400_ref094","doi-asserted-by":"publisher","first-page":"45","DOI":"10.1007\/s10846-021-01497-w","article-title":"Mobile, socially assistive robots incorporating approach behaviour: requirements for successful dialogue with dementia patients in a nursing home","volume":"103","author":"Nakamura","year":"2021","journal-title":"Journal of Intelligent and Robotic Systems"},{"issue":"1","key":"2025112605393389400_ref095","doi-asserted-by":"publisher","first-page":"25","DOI":"10.1007\/s11370-020-00345-4","article-title":"The effects of assistive walking robots for health care support on older persons: a preliminary field experiment in an elder care facility","volume":"14","author":"Nomura","year":"2021","journal-title":"Intelligent Service Robotics"},{"key":"2025112605393389400_ref096","volume-title":"The Design of Everyday Things: Revised and Expanded Edition","author":"Norman","year":"2013"},{"key":"2025112605393389400_ref097","doi-asserted-by":"publisher","first-page":"133","DOI":"10.1007\/978-3-540-76805-0_11","volume-title":"HCI and Usability for Medicine and Health Care","author":"Oppenauer","year":"2007"},{"key":"2025112605393389400_ref098","volume-title":"Information Systems: Intelligent Information Processing Systems, Natural Language Processing, Affective Computing and Artificial Intelligence, and an Attempt to Build a Conversational Nursing Robot","author":"Osaka","year":"2021"},{"issue":"1","key":"2025112605393389400_ref099","doi-asserted-by":"publisher","DOI":"10.1136\/bmjopen-2019-033096","article-title":"Enablers and barriers to the implementation of socially assistive humanoid robots in health and social care: a systematic review","volume":"10","author":"Papadopoulos","year":"2020","journal-title":"BMJ Open"},{"key":"2025112605393389400_ref100","doi-asserted-by":"publisher","DOI":"10.1016\/j.futures.2020.102593","article-title":"Embedding care robots into society and practice: socio-Technical considerations","volume":"122","author":"Pekkarinen","year":"2020","journal-title":"Futures"},{"issue":"5","key":"2025112605393389400_ref101","doi-asserted-by":"publisher","first-page":"401","DOI":"10.1089\/rej.2017.1965","article-title":"Robotic and sensor technologies for mobility in older people","volume":"20","author":"Penteridis","year":"2017","journal-title":"Rejuvenation Research"},{"key":"2025112605393389400_ref102","doi-asserted-by":"crossref","DOI":"10.7551\/mitpress\/6979.001.0001","volume-title":"Understanding Intelligence","author":"Pfeifer","year":"1999"},{"key":"2025112605393389400_ref103","doi-asserted-by":"publisher","DOI":"10.7717\/peerj-cs.837","article-title":"Human-robot interaction: the impact of robotic aesthetics on anticipated human trust","volume":"8","author":"Pinney","year":"2022","journal-title":"PeerJ Computer Science"},{"issue":"2","key":"2025112605393389400_ref104","doi-asserted-by":"publisher","first-page":"151","DOI":"10.1007\/s10676-019-09524-z","article-title":"Could robots strengthen the sense of autonomy of older people residing in assisted living facilities?\u2014A future-oriented study","volume":"22","author":"Pirhonen","year":"2020","journal-title":"Ethics and Information Technology"},{"issue":"4","key":"2025112605393389400_ref105","doi-asserted-by":"publisher","first-page":"31:1","DOI":"10.1145\/3373759","article-title":"Use of intelligent voice assistants by older adults with low technology use","volume":"27","author":"Pradhan","year":"2020","journal-title":"ACM Transactions on Computer-Human Interaction"},{"issue":"1","key":"2025112605393389400_ref106","doi-asserted-by":"publisher","first-page":"e37","DOI":"10.1093\/geront\/gny046","article-title":"The effectiveness of social robots for older adults: a systematic review and meta-analysis of randomized controlled studies","volume":"59","author":"Pu","year":"2019","journal-title":"The Gerontologist"},{"issue":"3","key":"2025112605393389400_ref107","doi-asserted-by":"publisher","first-page":"401","DOI":"10.1017\/S1041610207004863","article-title":"Measuring quality of life in dementia: purposes, goals, challenges and progress","volume":"19","author":"Rabins","year":"2007","journal-title":"International Psychogeriatrics"},{"issue":"1","key":"2025112605393389400_ref108","doi-asserted-by":"publisher","first-page":"34","DOI":"10.1016\/j.jamda.2012.09.006","article-title":"Suitability of healthcare robots for a dementia unit and suggested improvements","volume":"14","author":"Robinson","year":"2013","journal-title":"Journal of the American Medical Directors Association"},{"key":"2025112605393389400_ref109","doi-asserted-by":"publisher","DOI":"10.1155\/2018\/4086294","article-title":"The impact of quality of life on the health of older people from a multidimensional perspective","volume":"2018","author":"Rond\u00f3n Garc\u00eda","year":"2018","journal-title":"Journal of Aging Research"},{"issue":"6","key":"2025112605393389400_ref110","doi-asserted-by":"publisher","first-page":"475","DOI":"10.3390\/biomimetics8060475","article-title":"Assessing feasibility of cognitive impairment testing using social robotic technology augmented with affective computing and emotional state detection systems","volume":"8","author":"Russo","year":"2023","journal-title":"Biomimetics"},{"issue":"1","key":"2025112605393389400_ref111","doi-asserted-by":"publisher","first-page":"85","DOI":"10.1007\/s12369-015-0319-6","article-title":"Study of scenarios and technical requirements of a social assistive robot for alzheimer's disease patients and their caregivers","volume":"8","author":"Salichs","year":"2016","journal-title":"International Journal of Social Robotics"},{"issue":"1","key":"2025112605393389400_ref112","doi-asserted-by":"publisher","DOI":"10.1136\/bmjhci-2019-100064","article-title":"Literature review: technological interventions and their impact on quality of life for people living with dementia","volume":"27","author":"Sanders","year":"2020","journal-title":"BMJ Health and Care Informatics"},{"issue":"4","key":"2025112605393389400_ref113","doi-asserted-by":"publisher","first-page":"440","DOI":"10.1007\/s12603-020-1532-z","article-title":"The impact of frailty on the relationship between life-space mobility and quality of life in older adults during the COVID-19 pandemic","volume":"25","author":"Saraiva","year":"2021","journal-title":"The Journal of Nutrition, Health and Aging"},{"key":"2025112605393389400_ref114","doi-asserted-by":"publisher","first-page":"32","DOI":"10.1016\/j.enfcli.2019.09.021","article-title":"Rehabilitation care with pepper humanoid robot: a qualitative case study of older patients with schizophrenia and\/or dementia in Japan","volume":"30","author":"Sato","year":"2020","journal-title":"Enfermer\u00eda Cl\u00ednica"},{"key":"2025112605393389400_ref115","doi-asserted-by":"publisher","first-page":"1503","DOI":"10.1007\/978-94-007-0753-5_689","volume-title":"Encyclopedia of Quality of Life and Well-Being Research","author":"Schmidt","year":"2014"},{"issue":"4","key":"2025112605393389400_ref116","doi-asserted-by":"publisher","first-page":"231","DOI":"10.1111\/psyg.12219","article-title":"The role of social relationships among elderly community-dwelling and nursing-home residents: findings from a quality of life study","volume":"17","author":"Scocco","year":"2017","journal-title":"Psychogeriatrics"},{"issue":"1","key":"2025112605393389400_ref117","doi-asserted-by":"publisher","first-page":"9","DOI":"10.3390\/robotics12010009","article-title":"Long-term exercise assistance: group and one-on-one interactions between a social robot and seniors","volume":"12","author":"Shao","year":"2023","journal-title":"Robotics"},{"issue":"4","key":"2025112605393389400_ref118","doi-asserted-by":"publisher","first-page":"715","DOI":"10.1111\/1540-4560.00286","article-title":"Health and well\u2013being in the young old and oldest old","volume":"58","author":"Smith","year":"2002","journal-title":"Journal of Social Issues"},{"issue":"1","key":"2025112605393389400_ref136","doi-asserted-by":"publisher","first-page":"17","DOI":"10.1007\/s12369-013-0186-y","article-title":"Does the robot have a mind? mind perception and attitudes towards robots predict use of an eldercare robot","volume":"6","author":"Stafford","year":"2014","journal-title":"International Journal of Social Robotics"},{"issue":"1","key":"2025112605393389400_ref142","doi-asserted-by":"publisher","first-page":"77","DOI":"10.2146\/ajhp100012","article-title":"Use of pharmacy delivery robots in intensive care units","volume":"68","author":"Summerfield","year":"2011","journal-title":"American Journal of Health-System Pharmacy"},{"issue":"5","key":"2025112605393389400_ref139","doi-asserted-by":"publisher","first-page":"595","DOI":"10.1177\/0093650214534962","article-title":"Theoretical importance of contingency in human-computer interaction: effects of message interactivity on user engagement","volume":"43","author":"Sundar","year":"2016","journal-title":"Communication Research"},{"issue":"1","key":"2025112605393389400_ref119","doi-asserted-by":"publisher","first-page":"396","DOI":"10.1186\/s12877-021-02345-0","article-title":"Exploring life-space in the nursing home. An observational longitudinal study","volume":"21","author":"Sverdrup","year":"2021","journal-title":"BMC Geriatrics"},{"issue":"3","key":"2025112605393389400_ref120","doi-asserted-by":"publisher","first-page":"126","DOI":"10.4017\/gt.2005.03.03.002.00","article-title":"Use and acceptance of new technology by older people. Findings of the international MOBILATE survey: \u2018enhancing mobility in later life\u2019","volume":"3","author":"Tacken","year":"2005","journal-title":"Gerontechnology"},{"issue":"9","key":"2025112605393389400_ref135","doi-asserted-by":"publisher","DOI":"10.3390\/ijerph18094538","article-title":"Development issues of healthcare robots: Compassionate communication for older adults with dementia","volume":"18","author":"Tanioka","year":"2021","journal-title":"International Journal of Environmental Research and Public Health"},{"key":"2025112605393389400_ref121","doi-asserted-by":"publisher","DOI":"10.1109\/AT-EQUAL.2009.26","article-title":"Improving the quality of life of people with dementia through the use of socially assistive robots","author":"Tapus","year":"2009","journal-title":"2009 Advanced Technologies for Enhanced Quality of Life"},{"issue":"12","key":"2025112605393389400_ref122","doi-asserted-by":"publisher","first-page":"1311","DOI":"10.1111\/j.1532-5415.1990.tb03453.x","article-title":"The nursing home life-space diameter","volume":"38","author":"Tinetti","year":"1990","journal-title":"Journal of the American Geriatrics Society"},{"key":"2025112605393389400_ref123","doi-asserted-by":"publisher","DOI":"10.12659\/MSM.941205","article-title":"Determinants of attitude to a humanoid social robot in care for older adults: a post-interaction study","volume":"29","author":"Tobis","year":"2023","journal-title":"Medical Science Monitor"},{"key":"2025112605393389400_ref124","doi-asserted-by":"publisher","first-page":"2153","DOI":"10.1109\/ICRA.2013.6630866","article-title":"Robot navigation in dense human crowds: the case for cooperation","author":"Trautman","year":"2013"},{"issue":"12","key":"2025112605393389400_ref125","doi-asserted-by":"publisher","first-page":"3019","DOI":"10.1007\/s00371-021-02242-y","article-title":"Can a humanoid social robot stimulate the interactivity of cognitively impaired elderly? A thorough study based on computer vision methods","volume":"37","author":"Tulsulkar","year":"2021","journal-title":"The Visual Computer"},{"key":"2025112605393389400_ref126","doi-asserted-by":"publisher","DOI":"10.1016\/j.archger.2021.104399","article-title":"Older adults experiences with and perceptions of the use of socially assistive robots in aged care: a systematic review of quantitative evidence","volume":"95","author":"Vandemeulebroucke","year":"2021","journal-title":"Archives of Gerontology and Geriatrics"},{"key":"2025112605393389400_ref127","doi-asserted-by":"publisher","first-page":"3","DOI":"10.1590\/S0104-11692013000700002","article-title":"Quality of life of seniors living in the community and in long term care facilities: a comparative study","volume":"21","author":"Vitorino","year":"2013","journal-title":"Revista Latino-Americana de Enfermagem"},{"issue":"1","key":"2025112605393389400_ref128","doi-asserted-by":"publisher","first-page":"67","DOI":"10.1017\/S1041610216001435","article-title":"Robots to assist daily activities: views of older adults with Alzheimer's disease and their caregivers","volume":"29","author":"Wang","year":"2017","journal-title":"International Psychogeriatrics"},{"key":"2025112605393389400_ref129","doi-asserted-by":"publisher","first-page":"1","DOI":"10.4017\/gt.2020.20.1.413.10","article-title":"The effects of MARIO, a social robot, on the resilience of people with dementia: a multiple case study","volume":"20","author":"Whelan","year":"2020","journal-title":"Gerontechnology"},{"key":"2025112605393389400_ref130","doi-asserted-by":"publisher","first-page":"411","DOI":"10.1007\/978-3-030-90525-5_35","volume-title":"Social Robotics","author":"Woods","year":"2021"},{"issue":"3","key":"2025112605393389400_ref131","doi-asserted-by":"publisher","first-page":"331","DOI":"10.1080\/14672715.2019.1612765","article-title":"Robots vs migrants? Reconfiguring the future of Japanese institutional eldercare","volume":"51","author":"Wright","year":"2019","journal-title":"Critical Asian Studies"},{"key":"2025112605393389400_ref132","doi-asserted-by":"publisher","first-page":"801","DOI":"10.2147\/CIA.S56435","article-title":"Acceptance of an assistive robot in older adults: a mixed-method study of human\u2013robot interaction over a 1-month period in the living lab setting","volume":"9","author":"Wu","year":"2014","journal-title":"Clinical Interventions in Aging"},{"issue":"15","key":"2025112605393389400_ref133","doi-asserted-by":"publisher","first-page":"4101","DOI":"10.3390\/s20154101","article-title":"The role of bedroom privacy in social interaction among elderly residents in nursing homes: an exploratory case study of Hong Kong","volume":"20","author":"Yang","year":"2020","journal-title":"Sensors"},{"issue":"4","key":"2025112605393389400_ref141","doi-asserted-by":"publisher","first-page":"3332","DOI":"10.1109\/TRO.2023.3272846","article-title":"Cognitive exercise for persons with Alzheimer\u2019s disease and related dementia using a social robot","volume":"39","author":"Yuan","year":"2023","journal-title":"IEEE Transactions on Robotics"},{"key":"2025112605393389400_ref134","doi-asserted-by":"publisher","DOI":"10.3389\/frobt.2021.605715","article-title":"A systematic review of robotic rehabilitation for cognitive training","volume":"8","author":"Yuan","year":"2021","journal-title":"Frontiers in Robotics and AI"}],"container-title":["Industrial Management &amp; Data Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/IMDS-05-2024-0464\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/imds\/article-pdf\/125\/8\/2536\/10855858\/imds-05-2024-0464en.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"syndication"},{"URL":"https:\/\/www.emerald.com\/imds\/article-pdf\/125\/8\/2536\/10855858\/imds-05-2024-0464en.pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,11,26]],"date-time":"2025-11-26T10:39:38Z","timestamp":1764153578000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.emerald.com\/imds\/article\/125\/8\/2536\/1251292\/Pathways-linking-mobile-service-robots-and-quality"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,5,27]]},"references-count":141,"journal-issue":{"issue":"8","published-print":{"date-parts":[[2025,11,28]]}},"URL":"https:\/\/doi.org\/10.1108\/imds-05-2024-0464","relation":{},"ISSN":["0263-5577","1758-5783"],"issn-type":[{"value":"0263-5577","type":"print"},{"value":"1758-5783","type":"electronic"}],"subject":[],"published":{"date-parts":[[2025,5,27]]}}}