{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,9]],"date-time":"2026-03-09T06:12:47Z","timestamp":1773036767611,"version":"3.50.1"},"reference-count":56,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2022,1,20]],"date-time":"2022-01-20T00:00:00Z","timestamp":1642636800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["IMDS"],"published-print":{"date-parts":[[2022,3,15]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>This study is to reconfigure a hierarchical supply chain model utilizing databases and text files to understand future pathways due to COVID-19 pandemic has had a bullwhip effect, disrupting the global supply chain, and a mechanism is needed to address this disruptive event under pandemic uncertainties.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>To address this mechanism, this study employs bibliometric analysis and text mining to reconfigure a hierarchical supply chain model under pandemic conditions and associates it with social media to conduct an intuitive visual analysis.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The current academic concerns are related to an overconcentration on risk management and a data-driven approach, generating an enormous gap between the concerns of academics and those of the public. The evidence shows that for both countries with outstanding performance and those that need improvement, the efficiency in terms of preventing the spread of the pandemic should be promoted.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This study contributes to (1) reconfiguring a hierarchical supply chain model under pandemic uncertainties and (2) bridging theory and practice by offering comparable interrelated attributes to guide post-COVID-19 strategies in the supply chain. The findings are that the supply management approach and big data are attributes that involve the concerns of world public and academics under pandemic uncertainties.<\/jats:p><\/jats:sec>","DOI":"10.1108\/imds-06-2021-0358","type":"journal-article","created":{"date-parts":[[2022,1,19]],"date-time":"2022-01-19T07:02:04Z","timestamp":1642575724000},"page":"622-644","source":"Crossref","is-referenced-by-count":12,"title":["Reconfiguring a hierarchical supply chain model under pandemic using text mining and social media analysis"],"prefix":"10.1108","volume":"122","author":[{"given":"Kuo Jui","family":"Wu","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Yan","family":"Bin","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Maomao","family":"Ren","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-2702-3590","authenticated-orcid":false,"given":"Ming-Lang","family":"Tseng","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Qing","family":"Wang","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-2411-7302","authenticated-orcid":false,"given":"Anthony S.F.","family":"Chiu","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","published-online":{"date-parts":[[2022,1,20]]},"reference":[{"key":"key2022031812495366400_ref001","doi-asserted-by":"publisher","DOI":"10.1080\/21681015.2021.1991015","article-title":"Automated targeting for green supply chain planning considering inventory storage losses, production and set-up time","year":"2021","journal-title":"Journal of Industrial and Production Engineering"},{"key":"key2022031812495366400_ref002","article-title":"An updated assessment of the economic impact of COVID-19","author":"Asian Development Bank","year":"2020","journal-title":"Asian Development Bank Website"},{"issue":"2","key":"key2022031812495366400_ref003","doi-asserted-by":"publisher","first-page":"18","DOI":"10.1007\/s10916-020-01685-5","article-title":"Utilizing Google trends to assess worldwide interest in COVID-19 and myocarditis","volume":"45","year":"2021","journal-title":"Journal of Medical Systems"},{"key":"key2022031812495366400_ref004","doi-asserted-by":"crossref","first-page":"173","DOI":"10.1007\/s10479-020-03635-3","article-title":"Stopping Covid-19: a pandemic-management service value chain approach","volume":"289","year":"2020","journal-title":"Annals of Operations Research"},{"key":"key2022031812495366400_ref005","doi-asserted-by":"crossref","first-page":"120447","DOI":"10.1016\/j.techfore.2020.120447","article-title":"Manufacturing and service supply chain resilience to the COVID-19 outbreak: lessons learned from the automobile and airline industries","volume":"163","year":"2021","journal-title":"Technological Forecasting and Social Change"},{"key":"key2022031812495366400_ref006","article-title":"Covid-19 response of an additive manufacturing cluster in Australia","year":"2021","journal-title":"Supply Chain Management: An International Journal"},{"key":"key2022031812495366400_ref007","doi-asserted-by":"crossref","first-page":"508","DOI":"10.1016\/j.jbusres.2018.01.011","article-title":"Time to learn? 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