{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,19]],"date-time":"2026-02-19T04:54:42Z","timestamp":1771476882734,"version":"3.50.1"},"reference-count":29,"publisher":"Emerald","issue":"4","license":[{"start":{"date-parts":[[2019,5,13]],"date-time":"2019-05-13T00:00:00Z","timestamp":1557705600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["IMDS"],"published-print":{"date-parts":[[2019,5,13]]},"abstract":"<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title>\n<jats:p>The purpose of this paper is to present how complexity on retail supply chains should be recognized and its relationship with the performance. Different supply chain structures and planning horizons have been analyzed to support practitioners taking action on the short, mid and long terms. Confronted complexity in the supply chain has been categorized as system, perceived and value adding. This would also help practitioners to understand the sources of the complexity and if the complexity is useful for the system or not.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title>\n<jats:p>Three different retail supply chain scenarios \u2013 each concentrating on different planning horizons \u2013 have been simulated on system dynamics software STELLA. Using the new classification scheme for complexity and suggested performance metrics, a multi-perspective analysis has been performed on the STELLA output.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Findings<\/jats:title>\n<jats:p>The results and the methodology can be easily applicable in practice to support decision-making process and to answer \u201cwhat-if\u201d type scenario analysis on systems design and configuration. Using the selected complexity metrics, complexity of the system considering time factor \u2013 static and dynamic \u2013 and different information levels \u2013 system, perceived and value adding \u2013 has been evaluated. Used complexity metrics indicate the problematic areas in the systems to be distinguished.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title>\n<jats:p>This paper uses system dynamics modeling in retail supply chains to derive insight about dynamic behavior and to represent the complex interactions and a new classification scheme for system complexity.<\/jats:p>\n<\/jats:sec>","DOI":"10.1108\/imds-08-2018-0342","type":"journal-article","created":{"date-parts":[[2019,4,10]],"date-time":"2019-04-10T09:35:30Z","timestamp":1554888930000},"page":"719-742","source":"Crossref","is-referenced-by-count":20,"title":["Complexity and performance measurement for retail supply chains"],"prefix":"10.1108","volume":"119","author":[{"given":"Esra","family":"Ekinci","sequence":"first","affiliation":[]},{"given":"Adil","family":"Baykaso\u011flu","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2020092317313242200_ref001","volume-title":"Retail Supply Chain Management: Quantitative Models and Empirical Studies","year":"2009"},{"issue":"6","key":"key2020092317313242200_ref002","doi-asserted-by":"crossref","first-page":"495","DOI":"10.1016\/j.rcim.2004.05.008","article-title":"A measure of agility as the complexity of the enterprise system","volume":"20","year":"2004","journal-title":"Robotics and Computer-Integrated Manufacturing"},{"issue":"1","key":"key2020092317313242200_ref003","doi-asserted-by":"crossref","first-page":"75","DOI":"10.1504\/IJECRM.2007.014427","article-title":"Towards a use of network analysis: quantifying the complexity of supply chain networks","volume":"1","year":"2007","journal-title":"International Journal of Electronic Customer Relationship Management"},{"issue":"1","key":"key2020092317313242200_ref004","doi-asserted-by":"crossref","first-page":"78","DOI":"10.1016\/j.jom.2008.07.003","article-title":"The impact of supply chain complexity on manufacturing plant performance","volume":"27","year":"2009","journal-title":"Journal of Operations Management"},{"issue":"9","key":"key2020092317313242200_ref005","first-page":"2328","article-title":"An analysis of the structural complexity of supply chain networks","volume":"38","year":"2013","journal-title":"Applied Mathematical Modelling"},{"issue":"7","key":"key2020092317313242200_ref006","doi-asserted-by":"crossref","first-page":"645","DOI":"10.1080\/07408179808966508","article-title":"Complexity in manufacturing systems \u2013 part 1: analysis of static complexity","volume":"30","year":"1998","journal-title":"IIE Transactions"},{"issue":"2","key":"key2020092317313242200_ref007","doi-asserted-by":"crossref","first-page":"297","DOI":"10.1108\/K-12-2014-0307","article-title":"Modelling complexity in retail supply chains","volume":"45","year":"2016","journal-title":"Kybernetes"},{"issue":"5","key":"key2020092317313242200_ref008","doi-asserted-by":"crossref","first-page":"26","DOI":"10.1108\/01443579510083640","article-title":"Measuring complexity as an aid to developing operational strategy","volume":"15","year":"1995","journal-title":"International Journal of Operations & Production Management"},{"issue":"1","key":"key2020092317313242200_ref009","doi-asserted-by":"crossref","first-page":"84","DOI":"10.1016\/j.jretai.2008.12.001","article-title":"Supply chain management and retailer performance: emerging trends, issues, and implications for research and practice","volume":"85","year":"2009","journal-title":"Journal of Retailing"},{"issue":"11","key":"key2020092317313242200_ref010","first-page":"62","article-title":"Innovation versus complexity: what is too much of a good thing?","volume":"83","year":"2005","journal-title":"Harvard Business Review"},{"issue":"8","key":"key2020092317313242200_ref011","doi-asserted-by":"crossref","first-page":"724","DOI":"10.1080\/09537281003596185","article-title":"Entropic-related complexity for re-engineering a robust supply chain: a case study","volume":"21","year":"2010","journal-title":"Production Planning & Control"},{"key":"key2020092317313242200_ref012","first-page":"180","article-title":"The value of dynamic complexity in manufacturing systems","year":"2001"},{"key":"key2020092317313242200_ref013","doi-asserted-by":"crossref","unstructured":"H\u00fcbner, A.H., Kuhn, H. and Sternbeck, M.G. (2013), \u201cDemand and supply chain planning in grocery retail: an operations planning framework\u201d, International Journal of Retail and Distribution Management, Vol. 41 No. 7, pp. 512-530.","DOI":"10.1108\/IJRDM-05-2013-0104"},{"key":"key2020092317313242200_ref014","volume-title":"Information Theory for Systems Engineers","year":"1970"},{"issue":"12","key":"key2020092317313242200_ref015","doi-asserted-by":"crossref","first-page":"3681","DOI":"10.1080\/00207540902810593","article-title":"An entropy-based approach for measuring complexity in supply chains","volume":"48","year":"2010","journal-title":"International Journal of Production Research"},{"key":"key2020092317313242200_ref016","doi-asserted-by":"crossref","unstructured":"Kinsner, W. (2010), \u201cSystem complexity and its measures: how complex is complex\u201d, in Wang, Y., Zhang, D. and Kinsner, W. (Eds), Advances in Cognitive Informatics, Springer-Verlag, Berlin, pp. 265-295.","DOI":"10.1007\/978-3-642-16083-7_14"},{"issue":"3","key":"key2020092317313242200_ref017","doi-asserted-by":"crossref","first-page":"106","DOI":"10.1108\/13598540110399110","article-title":"Supply chain complexity and delivery performance: an international exploratory study","volume":"6","year":"2001","journal-title":"Supply Chain Management: An International Journal"},{"key":"key2020092317313242200_ref018","unstructured":"Mitleton, E. (2002), \u201cSeminar notes on measuring complex systems\u201d, available at: www.psych.lse.ac.uk\/complexity\/events\/2002\/GerjanApril02lastversion.pdf (accessed May 4, 2014)."},{"key":"key2020092317313242200_ref019","doi-asserted-by":"crossref","unstructured":"Patel, M. and Nagl, S. (Eds) (2010), \u201cCoping with complexity: modelling of complex systems\u201d, The Role of Model Integration in Complex Systems Modelling, Springer-Verlag, Berlin, pp. 33-55.","DOI":"10.1007\/978-3-642-15603-8_3"},{"issue":"1","key":"key2020092317313242200_ref020","doi-asserted-by":"crossref","first-page":"103","DOI":"10.1016\/S0925-5273(02)00482-6","article-title":"Complexity management and supply chain performance assessment: a field study and a conceptual framework","volume":"90","year":"2004","journal-title":"International Journal of Production Economics"},{"issue":"2","key":"key2020092317313242200_ref021","first-page":"16","article-title":"Can complexity analysis support business performance insight?","volume":"23","year":"2012","journal-title":"South African Journal of Industrial Engineering"},{"key":"key2020092317313242200_ref022","volume-title":"The Mathematical Theory of Communication","year":"1949"},{"issue":"1","key":"key2020092317313242200_ref023","doi-asserted-by":"crossref","first-page":"208","DOI":"10.1016\/j.ejor.2004.08.032","article-title":"Advances on measuring the operational complexity of supplier\u2013customer systems","volume":"171","year":"2006","journal-title":"European Journal of Operational Research"},{"issue":"1","key":"key2020092317313242200_ref024","doi-asserted-by":"crossref","first-page":"80","DOI":"10.1108\/01443570210412088","article-title":"An information-theoretic methodology for measuring the operational complexity of supplier-customer systems","volume":"22","year":"2002","journal-title":"International Journal of Operations & Production Management"},{"issue":"4","key":"key2020092317313242200_ref025","doi-asserted-by":"crossref","first-page":"8","DOI":"10.2307\/41166098","article-title":"System dynamics modeling: tools for learning in a complex world","volume":"43","year":"2001","journal-title":"California Management Review"},{"key":"key2020092317313242200_ref026","unstructured":"Sussman, J.M. (2002), \u201cCollected views on complexity in systems\u201d, Proceedings of the Engineering Systems Division (ESD) Internal Symposium, Cambridge, MA, pp. 453-478, available at: https:\/\/dspace.mit.edu\/bitstream\/handle\/1721.1\/102734\/esd-wp-2003-01.06.pdf?sequence=1 (accessed August 11, 2011)."},{"issue":"4","key":"key2020092317313242200_ref027","doi-asserted-by":"crossref","first-page":"447","DOI":"10.1108\/17410380510594525","article-title":"Modelling complexity in the automotive industry supply chain","volume":"16","year":"2005","journal-title":"Journal of Manufacturing Technology Management"},{"issue":"1","key":"key2020092317313242200_ref028","doi-asserted-by":"crossref","first-page":"217","DOI":"10.1016\/j.ijpe.2006.06.004","article-title":"A study on the cost of operational complexity in customer\u2013supplier systems","volume":"106","year":"2007","journal-title":"International Journal of Production Economics"},{"key":"key2020092317313242200_ref029","first-page":"239","article-title":"A simulation study on supply chain complexity in manufacturing industry","year":"2002"}],"container-title":["Industrial Management &amp; Data Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/IMDS-08-2018-0342\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/IMDS-08-2018-0342\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T21:53:04Z","timestamp":1753393984000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/imds\/article\/119\/4\/719-742\/179441"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2019,5,13]]},"references-count":29,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2019,5,13]]}},"alternative-id":["10.1108\/IMDS-08-2018-0342"],"URL":"https:\/\/doi.org\/10.1108\/imds-08-2018-0342","relation":{},"ISSN":["0263-5577"],"issn-type":[{"value":"0263-5577","type":"print"}],"subject":[],"published":{"date-parts":[[2019,5,13]]}}}