{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,4]],"date-time":"2026-05-04T19:51:29Z","timestamp":1777924289632,"version":"3.51.4"},"reference-count":147,"publisher":"Emerald","issue":"4","license":[{"start":{"date-parts":[[2024,4,9]],"date-time":"2024-04-09T00:00:00Z","timestamp":1712620800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["IMDS"],"published-print":{"date-parts":[[2024,4,12]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>The purpose of this research is to propose and empirically validate a theoretical framework to investigate the willingness of the elderly to disclose personal health information (PHI) to improve the operational efficiency of AI-integrated caregiver robots.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>Drawing upon Privacy Calculus Theory (PCT) and the Technology Acceptance Model (TAM), 274 usable responses were collected through an online survey.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>Empirical results reveal that trust, privacy concerns, and social isolation have a direct impact on the willingness to disclose PHI. Perceived ease of use (PEOU), perceived usefulness (PU), social isolation, and recognized benefits significantly influence user trust. Conversely, elderly individuals with pronounced privacy concerns are less inclined to disclose PHI when using AI-enabled caregiver robots.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title><jats:p>Given the pressing need for AI-enabled caregiver robots due to the aging population and a decrease in professional human caregivers, understanding factors that influence the elderly's disclosure of PHI can guide design considerations and policymaking.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>Considering the increased demand for accurate and comprehensive elder services, this is the first time that information disclosure and AI-enabled caregiver robot technologies have been combined in the field of healthcare management. This study bridges the gap between the necessity for technological improvement in caregiver robots and the importance of transparent operational information by disclosing the elderly's willingness to share PHI.<\/jats:p><\/jats:sec>","DOI":"10.1108\/imds-09-2023-0608","type":"journal-article","created":{"date-parts":[[2024,4,5]],"date-time":"2024-04-05T07:43:28Z","timestamp":1712303008000},"page":"1677-1699","source":"Crossref","is-referenced-by-count":19,"title":["An investigation into factors affecting the willingness to disclose personal health information when using AI-enabled caregiver robots"],"prefix":"10.1108","volume":"124","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-4379-6902","authenticated-orcid":false,"given":"M A Shariful","family":"Amin","sequence":"first","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3017-2711","authenticated-orcid":false,"given":"Vess L.","family":"Johnson","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3810-9039","authenticated-orcid":false,"given":"Victor","family":"Prybutok","sequence":"additional","affiliation":[]},{"given":"Chang E.","family":"Koh","sequence":"additional","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2024,4,9]]},"reference":[{"key":"key2024041212300918100_ref001","doi-asserted-by":"publisher","DOI":"10.1016\/j.techfore.2022.121786","article-title":"AI anthropomorphism and its effect on users' self-congruence and self\u2013AI integration: a theoretical framework and research agenda","volume":"182","year":"2022","journal-title":"Technological Forecasting and Social Change"},{"key":"key2024041212300918100_ref127","first-page":"1","article-title":"Assessing convergent and discriminant validity in the ADHD-R IV rating scale: user-written commands for Average Variance Extracted (AVE), Composite Reliability (CR), and Heterotrait-Monotrait ratio of correlations (HTMT)","volume":"39","year":"2015","journal-title":"Spanish STATA Meeting"},{"issue":"1","key":"key2024041212300918100_ref002","doi-asserted-by":"publisher","first-page":"4","DOI":"10.17705\/1cais.04104","article-title":"Familiarity with big data, privacy concerns, and self-disclosure accuracy in social networking websites: an APCO model","volume":"41","year":"2017","journal-title":"Communications of the Association for Information Systems"},{"issue":"5","key":"key2024041212300918100_ref003","doi-asserted-by":"publisher","first-page":"527","DOI":"10.1080\/13645579.2018.1435016","article-title":"Aligning theory and methodology in mixed methods research: before design theoretical placement","volume":"21","year":"2018","journal-title":"International Journal of Social Research Methodology"},{"key":"key2024041212300918100_ref004","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2020.102102","article-title":"Digital payment and banking adoption research in Gulf countries: a systematic literature review","volume":"53","year":"2020","journal-title":"International Journal of Information Management"},{"key":"key2024041212300918100_ref005","first-page":"0","volume-title":"When I'm 64: How Boomers Will Change Health Care","year":"2007"},{"key":"key2024041212300918100_ref006","article-title":"Privacy behavior of the elderly toward caregiver robots","year":"2021"},{"issue":"2","key":"key2024041212300918100_ref007","doi-asserted-by":"publisher","first-page":"339","DOI":"10.2307\/20650295","article-title":"Adoption of electronic health records in the presence of privacy concerns: the elaboration likelihood model and individual persuasion","volume":"33","year":"2009","journal-title":"MIS Quarterly"},{"key":"key2024041212300918100_ref008","article-title":"The adoption process for VOIP: the influence of trust in the UTAUT model","year":"2008"},{"key":"key2024041212300918100_ref009","doi-asserted-by":"publisher","DOI":"10.1016\/j.techfore.2022.121485","article-title":"The acceptance and usage of smart connected objects according to adoption stages: an enhanced technology acceptance model integrating the diffusion of innovation, uses and gratification and privacy calculus theories","volume":"176","year":"2022","journal-title":"Technological Forecasting and Social Change"},{"issue":"4","key":"key2024041212300918100_ref010","doi-asserted-by":"publisher","first-page":"101","DOI":"10.2753\/mis0742-1222240404","article-title":"Establishing trust in electronic commerce through online word of mouth: an examination across genders","volume":"24","year":"2008","journal-title":"Journal of Management Information Systems"},{"issue":"2","key":"key2024041212300918100_ref128","doi-asserted-by":"crossref","first-page":"138","DOI":"10.1016\/j.dss.2010.01.010","article-title":"The impact of personal dispositions on information sensitivity, privacy concern and trust in disclosing health information online","volume":"49","year":"2010","journal-title":"Decision Support Systems (DSS)"},{"issue":"1","key":"key2024041212300918100_ref011","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1016\/j.im.2015.08.001","article-title":"Do context and personality matter? Trust and privacy concerns in disclosing private information online","volume":"53","year":"2016","journal-title":"Information and Management"},{"key":"key2024041212300918100_ref012","volume-title":"Friends with Benefits: A Social Media Marketing Handbook","year":"2009"},{"issue":"1","key":"key2024041212300918100_ref013","doi-asserted-by":"publisher","first-page":"135","DOI":"10.25300\/misq\/2015\/39:1.03","article-title":"Service innovation in the digital age","volume":"39","year":"2015","journal-title":"MIS Quarterly"},{"issue":"2","key":"key2024041212300918100_ref014","doi-asserted-by":"publisher","first-page":"114","DOI":"10.1016\/j.jamda.2010.10.002","article-title":"Socially assistive robots in elderly care: a systematic review into effects and effectiveness","volume":"13","year":"2012","journal-title":"Journal of the American Medical Directors Association"},{"issue":"4","key":"key2024041212300918100_ref129","doi-asserted-by":"crossref","first-page":"1177","DOI":"10.25300\/MISQ\/2019\/14187","article-title":"The role of affordances in the deinstitutionalization of a dysfunctional health management information system in Kenya: an identity work perspective","volume":"43","year":"2019","journal-title":"MIS Quarterly"},{"issue":"1","key":"key2024041212300918100_ref015","doi-asserted-by":"crossref","first-page":"211","DOI":"10.1080\/07421222.2002.11045715","article-title":"Individual trust in online firms: scale development and initial test","volume":"19","year":"2002","journal-title":"Journal of Management Information Systems"},{"issue":"4","key":"key2024041212300918100_ref016","doi-asserted-by":"publisher","first-page":"319","DOI":"10.1007\/s12369-009-0030-6","article-title":"Acceptance of healthcare robots for the older population: review and future directions","volume":"1","year":"2009","journal-title":"International Journal of Social Robotics"},{"issue":"2","key":"key2024041212300918100_ref017","doi-asserted-by":"publisher","first-page":"94","DOI":"10.4017\/gt.2009.08.02.002.00","article-title":"Assistive social robots in elderly care: a review","volume":"8","year":"2009","journal-title":"Gerontechnology"},{"issue":"1","key":"key2024041212300918100_ref018","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1177\/1745691610393980","article-title":"Amazon\u2019s Mechanical Turk: a new source of inexpensive, yet high-quality data?","volume":"6","year":"2011","journal-title":"Perspectives on Psychological Science"},{"key":"key2024041212300918100_ref019","volume-title":"Labor Force Characteristics by Race and Ethnicity, 2014","year":"2015"},{"issue":"9","key":"key2024041212300918100_ref020","doi-asserted-by":"publisher","DOI":"10.2196\/jmir.9460","article-title":"Robotic services acceptance in smart environments with older adults: user satisfaction and acceptability study","volume":"20","year":"2018","journal-title":"Journal of Medical Internet Research"},{"key":"key2024041212300918100_ref021","doi-asserted-by":"publisher","first-page":"810","DOI":"10.1109\/tem.2021.3138503","article-title":"Explicating AI literacy of employees at digital workplaces","volume":"71","year":"2022","journal-title":"IEEE Transactions on Engineering Management"},{"issue":"4","key":"key2024041212300918100_ref130","doi-asserted-by":"crossref","first-page":"341","DOI":"10.1002\/(SICI)1098-240X(199908)22:4<341::AID-NUR8>3.0.CO;2-P","article-title":"Revised susceptibility, benefits, and barriers scale for mammography screening","volume":"22","year":"1999","journal-title":"Research in Nursing and Health"},{"issue":"6","key":"key2024041212300918100_ref131","doi-asserted-by":"crossref","first-page":"386","DOI":"10.1016\/j.ijlp.2011.10.002","article-title":"The right of caregivers to access health information of relatives with mental illness","volume":"34","year":"2011","journal-title":"International Journal of Law and Psychiatry"},{"key":"key2024041212300918100_ref132","doi-asserted-by":"crossref","first-page":"112","DOI":"10.3758\/s13428-013-0365-7","article-title":"Nonna\u00efvet\u00e9 among Amazon mechanical turk workers: consequences and solutions for behavioral researchers","volume":"46","year":"2014","journal-title":"Behavior Research Methods"},{"key":"key2024041212300918100_ref022","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1016\/j.techfore.2019.03.015","article-title":"Supply chain re-engineering using blockchain technology: a case of smart contract-based tracking process","volume":"144","year":"2019","journal-title":"Technological Forecasting and Social Change"},{"issue":"1","key":"key2024041212300918100_ref023","doi-asserted-by":"publisher","DOI":"10.2196\/jmir.4596","article-title":"The effect of information communication technology interventions on reducing social isolation in the elderly: a systematic review","volume":"18","year":"2016","journal-title":"Journal of Medical Internet Research"},{"issue":"12","key":"key2024041212300918100_ref024","doi-asserted-by":"publisher","first-page":"1391","DOI":"10.4236\/ce.2015.612139","article-title":"The development and validation of a figural scientific creativity test for preschool pupils","volume":"6","year":"2015","journal-title":"Creative Education"},{"issue":"6","key":"key2024041212300918100_ref025","doi-asserted-by":"publisher","DOI":"10.2196\/13729","article-title":"Effects of assistive robot behavior on impressions of patient psychological attributes: vignette-based human-robot interaction study","volume":"21","year":"2019","journal-title":"Journal of Medical Internet Research"},{"issue":"3","key":"key2024041212300918100_ref133","doi-asserted-by":"crossref","first-page":"578","DOI":"10.1109\/TEM.2011.2136437","article-title":"Addressing common method variance: guidelines for survey research on information technology, operations, and supply chain management","volume":"58","year":"2011","journal-title":"IEEE Transactions on Engineering Management"},{"issue":"5","key":"key2024041212300918100_ref026","doi-asserted-by":"publisher","first-page":"709","DOI":"10.1177\/000312240907400502","article-title":"Low-income students and the socioeconomic composition of public high schools","volume":"74","year":"2009","journal-title":"American Sociological Review"},{"issue":"3","key":"key2024041212300918100_ref134","article-title":"Evaluating Amazon\u2019s mechanical turk as a tool for experimental behavioral research","volume":"8","year":"2013","journal-title":"PLoS One"},{"issue":"1","key":"key2024041212300918100_ref027","doi-asserted-by":"publisher","first-page":"17","DOI":"10.5195\/emaj.2016.95","article-title":"Factors affecting the adoption of mobile payment systems: an empirical analysis","volume":"6","year":"2016","journal-title":"Emerging Markets Journal"},{"issue":"3","key":"key2024041212300918100_ref028","doi-asserted-by":"publisher","first-page":"319","DOI":"10.2307\/249008","article-title":"Perceived usefulness, perceived ease of use, and user acceptance of information technology","volume":"13","year":"1989","journal-title":"MIS Quarterly"},{"issue":"8","key":"key2024041212300918100_ref029","doi-asserted-by":"publisher","first-page":"982","DOI":"10.1287\/mnsc.35.8.982","article-title":"User acceptance of computer technology: a comparison of two theoretical models","volume":"35","year":"1989","journal-title":"Management Science"},{"key":"key2024041212300918100_ref030","volume-title":"World population prospects 2019: highlights","year":"2019"},{"issue":"1","key":"key2024041212300918100_ref031","doi-asserted-by":"publisher","first-page":"61","DOI":"10.1287\/isre.1060.0080","article-title":"An extended privacy calculus model for e-commerce transactions","volume":"17","year":"2006","journal-title":"Information Systems Research"},{"issue":"1","key":"key2024041212300918100_ref135","doi-asserted-by":"crossref","first-page":"319","DOI":"10.1016\/j.chb.2010.08.010","article-title":"Explaining physicians\u2019 acceptance of EHCR systems: an extension of TAM with trust and risk factors","volume":"27","year":"2011","journal-title":"Computers in Human Behavior"},{"issue":"3","key":"key2024041212300918100_ref032","doi-asserted-by":"publisher","first-page":"56","DOI":"10.2753\/mis0742-1222220303","article-title":"How presentation flaws affect perceived site quality, trust, and intention to purchase from an online store","volume":"22","year":"2005","journal-title":"Journal of Management Information Systems"},{"issue":"2","key":"key2024041212300918100_ref033","doi-asserted-by":"publisher","first-page":"303","DOI":"10.1086\/209351","article-title":"Social desirability bias and the validity of indirect questioning","volume":"20","year":"1993","journal-title":"Journal of Consumer Research"},{"issue":"1","key":"key2024041212300918100_ref136","doi-asserted-by":"crossref","first-page":"39","DOI":"10.1177\/002224378101800104","article-title":"Evaluating structural equation models with unobservable variables and measurement error","volume":"18","year":"1981","journal-title":"Journal of Marketing Research"},{"issue":"2","key":"key2024041212300918100_ref034","doi-asserted-by":"publisher","first-page":"299","DOI":"10.1007\/s12369-013-0225-8","article-title":"Seven matters of concern of social robots and older people","volume":"6","year":"2014","journal-title":"International Journal of Social Robotics"},{"issue":"2","key":"key2024041212300918100_ref035","doi-asserted-by":"publisher","first-page":"59","DOI":"10.1177\/0008125618811931","article-title":"Artificial intelligence as a growth engine for health care startups: emerging business models","volume":"61","year":"2019","journal-title":"California Management Review"},{"issue":"1","key":"key2024041212300918100_ref036","first-page":"36","article-title":"The aging population: the increasing effects on health care","volume":"82","year":"2016","journal-title":"Pharmacy Times"},{"key":"key2024041212300918100_ref037","first-page":"99","article-title":"Agents or actants: what technology might make of later life?","year":"2021","journal-title":"Socio-Gerontechnology"},{"issue":"2","key":"key2024041212300918100_ref038","doi-asserted-by":"publisher","first-page":"76","DOI":"10.24920\/003611","article-title":"Artificial intelligence in healthcare and medicine promises, ethical challenges, and governance","volume":"34","year":"2019","journal-title":"Chinese Medical Sciences Journal"},{"key":"key2024041212300918100_ref147","doi-asserted-by":"crossref","first-page":"414","DOI":"10.1007\/s11747-011-0261-6","article-title":"An assessment of the use of partial least squares structural equation modeling in marketing research","volume":"40","year":"2012","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"2","key":"key2024041212300918100_ref137","doi-asserted-by":"crossref","first-page":"226","DOI":"10.17763\/haer.40.2.h62717587734l753","article-title":"Illiteracy: an overview","volume":"40","year":"1970","journal-title":"Harvard Educational Review"},{"issue":"21","key":"key2024041212300918100_ref039","doi-asserted-by":"publisher","DOI":"10.2807\/1560-7917.es.2020.25.21.2000903","article-title":"No evidence of secondary transmission of COVID-19 from children attending school in Ireland, 2020","volume":"25","year":"2020","journal-title":"Eurosurveillance"},{"issue":"4","key":"key2024041212300918100_ref040","doi-asserted-by":"publisher","first-page":"361","DOI":"10.1007\/s12369-010-0068-5","article-title":"Assessing acceptance of assistive social agent technology by older adults: the ALMERE model","volume":"2","year":"2010","journal-title":"International Journal of Social Robotics"},{"key":"key2024041212300918100_ref138","doi-asserted-by":"crossref","first-page":"277","DOI":"10.1108\/S1474-7979(2009)0000020014","article-title":"The use of partial least squares path modeling in international marketing","volume":"20","year":"2009","journal-title":"New Challenges to International Marketing"},{"issue":"4","key":"key2024041212300918100_ref041","doi-asserted-by":"publisher","first-page":"657","DOI":"10.1177\/1461444820953517","article-title":"Storing and sharing: everyday relationships with digital material","volume":"23","year":"2021","journal-title":"New Media and Society"},{"issue":"2","key":"key2024041212300918100_ref042","doi-asserted-by":"publisher","first-page":"91","DOI":"10.1080\/07421222.1999.11518247","article-title":"Examining the technology acceptance model using physician acceptance of telemedicine technology","volume":"16","year":"1999","journal-title":"Journal of Management Information Systems"},{"key":"key2024041212300918100_ref043","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2020.102250","article-title":"Can AI artifacts influence human cognition? The effects of artificial autonomy in intelligent personal assistants","volume":"56","year":"2021","journal-title":"International Journal of Information Management"},{"key":"key2024041212300918100_ref144","volume-title":"Handbook of Food Science, Technology, and Engineering","year":"2006"},{"issue":"1","key":"key2024041212300918100_ref044","doi-asserted-by":"publisher","first-page":"19","DOI":"10.2307\/25148779","article-title":"The value of privacy assurance: an exploratory field experiment","volume":"31","year":"2007","journal-title":"MIS Quarterly"},{"issue":"8","key":"key2024041212300918100_ref045","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pone.0256822","article-title":"Privacy nudges for disclosure of personal information: a systematic literature review and meta-analysis","volume":"16","year":"2021","journal-title":"PloS One"},{"issue":"10","key":"key2024041212300918100_ref046","doi-asserted-by":"publisher","first-page":"2151","DOI":"10.1108\/imds-12-2021-0769","article-title":"Making the hospital smart: using a deep long short-term memory model to predict hospital performance metrics","volume":"122","year":"2022","journal-title":"Industrial Management and Data Systems"},{"issue":"5","key":"key2024041212300918100_ref047","doi-asserted-by":"publisher","first-page":"369","DOI":"10.1080\/10447318.2013.873278","article-title":"Socially assistive robots in elderly care: a mixed-method systematic literature review","volume":"30","year":"2014","journal-title":"International Journal of Human-Computer Interaction"},{"issue":"2","key":"key2024041212300918100_ref048","doi-asserted-by":"publisher","first-page":"398","DOI":"10.1109\/tase.2014.2376492","article-title":"A survey of research on cloud robotics and automation","volume":"12","year":"2015","journal-title":"IEEE Transactions on Automation Science and Engineering"},{"issue":"1","key":"key2024041212300918100_ref049","doi-asserted-by":"publisher","first-page":"28","DOI":"10.1177\/016224390202700102","article-title":"The social construction of technology: structural considerations","volume":"27","year":"2002","journal-title":"Science, Technology, and Human Values"},{"issue":"4","key":"key2024041212300918100_ref050","doi-asserted-by":"publisher","first-page":"1","DOI":"10.4018\/ijec.2015100101","article-title":"Common method bias in PLS-SEM: a full collinearity assessment approach","volume":"11","year":"2015","journal-title":"International Journal of E-Collaboration (IJEC)"},{"key":"key2024041212300918100_ref051","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2023.114464","article-title":"Using advanced mixed methods approaches: combining PLS-SEM and qualitative studies","volume":"172","year":"2024","journal-title":"Journal of Business Research"},{"key":"key2024041212300918100_ref052","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2023.107792","article-title":"When interacting with a service robot is (not) satisfying: the role of customers' need for social sharing of emotion","volume":"146","year":"2023","journal-title":"Computers in Human Behavior"},{"issue":"1","key":"key2024041212300918100_ref053","doi-asserted-by":"publisher","first-page":"159","DOI":"10.2307\/2529310","article-title":"The measurement of observer agreement for categorical data","volume":"33","year":"1977","journal-title":"Biometrics"},{"key":"key2024041212300918100_ref054","first-page":"181","article-title":"Understanding user's perception of privacy inhuman\u2013robot interaction","year":"2011"},{"issue":"1","key":"key2024041212300918100_ref055","doi-asserted-by":"publisher","first-page":"453","DOI":"10.17705\/1cais.02828","article-title":"Empirical studies on online information privacy concerns: literature review and an integrative framework","volume":"28","year":"2011","journal-title":"Communications of the Association for Information Systems"},{"key":"key2024041212300918100_ref056","doi-asserted-by":"publisher","first-page":"8","DOI":"10.1016\/j.ijmedinf.2015.12.010","article-title":"Examining individuals' adoption of healthcare wearable devices: an empirical study from privacy calculus perspective","volume":"88","year":"2016","journal-title":"International Journal of Medical Informatics"},{"issue":"6","key":"key2024041212300918100_ref149","doi-asserted-by":"crossref","first-page":"1307","DOI":"10.1007\/s12369-020-00710-4","article-title":"Social robots on a global stage: establishing a role for culture during human\u2013robot interaction","volume":"13","year":"2021","journal-title":"International Journal of Social Robotics"},{"issue":"4","key":"key2024041212300918100_ref148","doi-asserted-by":"crossref","first-page":"323","DOI":"10.1002\/da.22466","article-title":"Association between social media use and depression among US young adults","volume":"33","year":"2016","journal-title":"Depression and Anxiety"},{"key":"key2024041212300918100_ref057","doi-asserted-by":"publisher","first-page":"44","DOI":"10.1016\/j.ijmedinf.2016.04.007","article-title":"Smart homes and home health monitoring technologies for older adults: a systematic review","volume":"91","year":"2016","journal-title":"International Journal of Medical Informatics"},{"issue":"4","key":"key2024041212300918100_ref058","doi-asserted-by":"publisher","first-page":"319","DOI":"10.1080\/08874417.2017.1365666","article-title":"Patient's acceptance of IT-assisted self-monitoring: a multiple-case study","volume":"59","year":"2019","journal-title":"Journal of Computer Information Systems"},{"issue":"16","key":"key2024041212300918100_ref059","doi-asserted-by":"publisher","first-page":"3079","DOI":"10.1016\/s0167-8655(03)00167-3","article-title":"Regularized discriminant analysis for the small sample size problem in face recognition","volume":"24","year":"2003","journal-title":"Pattern Recognition Letters"},{"key":"key2024041212300918100_ref142","doi-asserted-by":"crossref","first-page":"235","DOI":"10.1007\/978-3-642-21521-6_17","volume-title":"Privacy Online: Perspectives on Privacy and Self-Disclosure in the Social Web","year":"2011"},{"key":"key2024041212300918100_ref060","doi-asserted-by":"publisher","first-page":"1","DOI":"10.4301\/s1807-1775201916001","article-title":"The future digital work force: robotic process automation (RPA)","volume":"16","year":"2019","journal-title":"Journal of Information Systems and Technology Management"},{"key":"key2024041212300918100_ref061","doi-asserted-by":"publisher","first-page":"4400","DOI":"10.1109\/access.2023.3235016","article-title":"Quantifying the vulnerability of attributes for effective privacy preservation using machine learning","volume":"11","year":"2023","journal-title":"IEEE Access"},{"issue":"1","key":"key2024041212300918100_ref062","doi-asserted-by":"publisher","first-page":"345","DOI":"10.1108\/imds-04-2021-0239","article-title":"Analysis and impact of COVID-19 disclosures: is IT-services different from others?","volume":"123","year":"2023","journal-title":"Industrial Management and Data Systems"},{"issue":"4","key":"key2024041212300918100_ref063","doi-asserted-by":"publisher","first-page":"336","DOI":"10.1287\/isre.1040.0032","article-title":"Internet users' information privacy concerns (IUIPC): the construct, the scale, and a causal model","volume":"15","year":"2004","journal-title":"Information Systems Research"},{"key":"key2024041212300918100_ref064","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2023.113838","article-title":"Artificial intelligence empowered conversational agents: a systematic literature review and research agenda","volume":"161","year":"2023","journal-title":"Journal of Business Research"},{"issue":"3","key":"key2024041212300918100_ref065","doi-asserted-by":"publisher","first-page":"5","DOI":"10.18374\/jabe-18-3.1","article-title":"Ethical robots in healthcare?","volume":"18","year":"2018","journal-title":"Journal of Academy of Business and Economics"},{"key":"key2024041212300918100_ref066","volume-title":"arXiv Preprint","year":"2022"},{"issue":"5-6","key":"key2024041212300918100_ref067","doi-asserted-by":"crossref","first-page":"400","DOI":"10.1080\/07370024.2022.2080552","article-title":"Can you count on a calculator? The role of agencies and affect in judgments of robots as moral agents","volume":"38","year":"2023","journal-title":"Human\u2013Computer Interaction"},{"key":"key2024041212300918100_ref068","doi-asserted-by":"crossref","unstructured":"Njenga, K. and Ndlovu, S. (2012), \u201cOn privacy calculus and underlying consumer concerns influencing mobile banking subscriptions\u201d, in 2012 Information Security for South Africa, IEEE, pp.\u00a01-9.","DOI":"10.1109\/ISSA.2012.6320453"},{"issue":"4","key":"key2024041212300918100_ref069","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/s11747-023-00948-0","article-title":"The future of artificial intelligence and robotics in the retail and service sector: sketching the field of consumer-robot-experiences","volume":"51","year":"2023","journal-title":"Journal of the Academy of Marketing Science"},{"key":"key2024041212300918100_ref070","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2022.107498","article-title":"Social benefits of living in the metaverse: the relationships among social presence, supportive interaction, social self-efficacy, and feelings of loneliness","volume":"139","year":"2023","journal-title":"Computers in Human Behavior"},{"key":"key2024041212300918100_ref071","first-page":"25","volume-title":"An Aging Nation: The Older Population in the United States","year":"2014"},{"issue":"5","key":"key2024041212300918100_ref072","doi-asserted-by":"publisher","first-page":"411","DOI":"10.1017\/s1930297500002205","article-title":"Running experiments on amazon mechanical Turk","volume":"5","year":"2010","journal-title":"Judgment and Decision Making"},{"issue":"1","key":"key2024041212300918100_ref140","doi-asserted-by":"publisher","first-page":"16","DOI":"10.1511\/2020.108.1.16","article-title":"Child-Robot interaction: what concerns about privacy and well-being arise when children play with, use, and learn from robots?","volume":"108","year":"2020","journal-title":"American Scientist"},{"issue":"3","key":"key2024041212300918100_ref146","doi-asserted-by":"crossref","first-page":"251","DOI":"10.1080\/15228835.2021.2000554","article-title":"Caregivers\u2019 use of robots and their effect on work environment\u2013a scoping review","volume":"40","year":"2022","journal-title":"Journal of Technology in Human Services"},{"issue":"3","key":"key2024041212300918100_ref073","doi-asserted-by":"publisher","first-page":"393","DOI":"10.1007\/s12369-015-0284-0","article-title":"Robot caregiver or robot-supported caregiving?","volume":"7","year":"2015","journal-title":"International Journal of Social Robotics"},{"key":"key2024041212300918100_ref074","doi-asserted-by":"publisher","DOI":"10.3127\/ajis.v23i0.1688","article-title":"Overcoming carer shortages with care robots: dynamic value trade-offs in run-time","volume":"23","year":"2019","journal-title":"Australasian Journal of Information Systems"},{"issue":"6","key":"key2024041212300918100_ref143","doi-asserted-by":"crossref","first-page":"353","DOI":"10.1177\/153331750301800610","article-title":"Effects of animal-assisted therapy on agitated behaviors and social interactions of older adults with dementia","volume":"18","year":"2003","journal-title":"American Journal of Alzheimer\u2019s Disease and Other Dementias\u00ae"},{"key":"key2024041212300918100_ref145","article-title":"SmartPLS 2.0 (M3)","year":"2005"},{"issue":"4","key":"key2024041212300918100_ref075","doi-asserted-by":"publisher","first-page":"575","DOI":"10.1007\/s12369-014-0242-2","article-title":"The role of healthcare robots for older people at home: a review","volume":"6","year":"2014","journal-title":"International Journal of Social Robotics"},{"key":"key2024041212300918100_ref076","article-title":"Privacy in human-robot interaction: survey and future work","year":"2016"},{"issue":"3","key":"key2024041212300918100_ref077","doi-asserted-by":"publisher","first-page":"207","DOI":"10.1097\/00001888-200603000-00002","article-title":"The impact of e-learning on medical education","volume":"81","year":"2006","journal-title":"Academic Medicine"},{"key":"key2024041212300918100_ref078","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1080\/10447318.2023.2184102","article-title":"The role of consumers' privacy awareness in the privacy calculus for IoT services","year":"2023","journal-title":"International Journal of Human\u2013Computer Interaction"},{"key":"key2024041212300918100_ref079","doi-asserted-by":"publisher","DOI":"10.1016\/j.ssmph.2021.101020","article-title":"The use of digital technology for social wellbeing reduces social isolation in older adults: a systematic review","volume":"17","year":"2021","journal-title":"SSM-population Health"},{"key":"key2024041212300918100_ref080","doi-asserted-by":"publisher","first-page":"53","DOI":"10.1016\/j.ijmedinf.2017.01.002","article-title":"Predictors of willingness to use a smartphone for research in underserved persons living with HIV","volume":"99","year":"2017","journal-title":"International Journal of Medical Informatics"},{"issue":"1","key":"key2024041212300918100_ref081","doi-asserted-by":"publisher","first-page":"27","DOI":"10.1007\/s10676-010-9234-6","article-title":"Granny and the robots: ethical issues in robot care for the elderly","volume":"14","year":"2012","journal-title":"Ethics and Information Technology"},{"issue":"11","key":"key2024041212300918100_ref082","doi-asserted-by":"publisher","first-page":"2338","DOI":"10.1108\/imds-02-2021-0120","article-title":"Assessing readiness for lean thinking in healthcare settings: the case for Oman","volume":"121","year":"2021","journal-title":"Industrial Management and Data Systems"},{"key":"key2024041212300918100_ref083","doi-asserted-by":"publisher","first-page":"5797","DOI":"10.1073\/pnas.1219686110","article-title":"Social isolation, loneliness, and all-cause mortality in older men and women","year":"2013"},{"key":"key2024041212300918100_ref084","year":"2000"},{"issue":"5","key":"key2024041212300918100_ref085","doi-asserted-by":"publisher","first-page":"521","DOI":"10.1016\/j.ijinfomgt.2015.04.010","article-title":"Reflective thoughts on the potential and challenges of wearable technology for healthcare provision and medical education","volume":"35","year":"2015","journal-title":"International Journal of Information Management"},{"issue":"3","key":"key2024041212300918100_ref086","doi-asserted-by":"publisher","first-page":"598","DOI":"10.1080\/08874417.2020.1870904","article-title":"The research framework and evolution of service robots","volume":"62","year":"2022","journal-title":"Journal of Computer Information Systems"},{"issue":"4","key":"key2024041212300918100_ref087","doi-asserted-by":"publisher","first-page":"1141","DOI":"10.25300\/misq\/2013\/37.4.07","article-title":"Addressing the personalization-privacy paradox: an empirical assessment from a field experiment on smartphone users","volume":"37","year":"2013","journal-title":"MIS Quarterly"},{"key":"key2024041212300918100_ref088","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1016\/j.ijinfomgt.2018.05.001","article-title":"How younger elderly realize usefulness of cognitive training video games to maintain their independent living","volume":"42","year":"2018","journal-title":"International Journal of Information Management"},{"issue":"8","key":"key2024041212300918100_ref089","doi-asserted-by":"publisher","first-page":"1819","DOI":"10.1108\/imds-01-2019-0024","article-title":"An IoMT-based geriatric care management system for achieving smart health in nursing homes","volume":"119","year":"2019","journal-title":"Industrial Management and Data Systems"},{"issue":"5","key":"key2024041212300918100_ref090","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2019.103220","article-title":"Robot acceptance model for care (RAM-care): a principled approach to the intention to use care robots","volume":"57","year":"2020","journal-title":"Information and Management"},{"key":"key2024041212300918100_ref091","volume-title":"Measuring America's People, Places, and Economy","year":"2023"},{"issue":"1","key":"key2024041212300918100_ref092","doi-asserted-by":"publisher","first-page":"7","DOI":"10.1007\/s10846-018-0905-6","article-title":"The entropy-based approach to modeling and evaluating autonomy and intelligence of robotic systems","volume":"91","year":"2018","journal-title":"Journal of Intelligent and Robotic Systems"},{"key":"key2024041212300918100_ref093","doi-asserted-by":"publisher","first-page":"15","DOI":"10.1016\/j.archger.2017.08.014","article-title":"The use of care robots in aged care: a systematic review of argument-based ethics literature","volume":"74","year":"2018","journal-title":"Archives of Gerontology and Geriatrics"},{"issue":"1","key":"key2024041212300918100_ref094","doi-asserted-by":"publisher","first-page":"21","DOI":"10.25300\/misq\/2013\/37.1.02","article-title":"Bridging the qualitative-quantitative divide: guidelines for conducting mixed methods research in information systems","volume":"37","year":"2013","journal-title":"MIS Quarterly"},{"key":"key2024041212300918100_ref095","volume-title":"Demographic Turning Points for the United States: Population Projections for 2020 to 2060","year":"2018"},{"issue":"18-20","key":"key2024041212300918100_ref096","doi-asserted-by":"publisher","first-page":"1828","DOI":"10.1080\/10447318.2022.2070107","article-title":"Integrating transparency, trust, and acceptance: the intelligent systems technology acceptance model (ISTAM)","volume":"38","year":"2022","journal-title":"International Journal of Human\u2013Computer Interaction"},{"issue":"4","key":"key2024041212300918100_ref097","doi-asserted-by":"publisher","first-page":"53","DOI":"10.1109\/memb.2008.919496","article-title":"Robot therapy for elders affected by dementia","volume":"27","year":"2008","journal-title":"IEEE Engineering in Medicine and Biology Magazine"},{"issue":"1","key":"key2024041212300918100_ref141","first-page":"2","article-title":"Perceived quality factors of location-based apps on trust, perceived privacy risk, and continuous usage intention","volume":"36","year":"2017","journal-title":"Behaviour and Information Technology"},{"issue":"7","key":"key2024041212300918100_ref098","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2021.103506","article-title":"Information disclosure and blockchain technology adoption strategy for competing platforms","volume":"59","year":"2022","journal-title":"Information and Management"},{"issue":"2","key":"key2024041212300918100_ref099","doi-asserted-by":"publisher","first-page":"66","DOI":"10.1080\/08874417.2014.11645687","article-title":"Consumers' intentions to use e-readers","volume":"54","year":"2014","journal-title":"Journal of Computer Information Systems"},{"issue":"7","key":"key2024041212300918100_ref100","doi-asserted-by":"publisher","first-page":"1426","DOI":"10.1108\/imds-08-2016-0342","article-title":"Development of an intelligent e-healthcare system for the domestic care industry","volume":"117","year":"2017","journal-title":"Industrial Management and Data Systems"},{"key":"key2024041212300918100_ref101","unstructured":"World Health Organization (2018), \u201cAddressing the rising prevalence of hearing loss\u201d, available at: https:\/\/apps.who.int\/iris\/bitstream\/handle\/10665\/260336\/9789241550260-eng.pdf"},{"key":"key2024041212300918100_ref102","article-title":"Inside Japan's long experiment in automating elder care","year":"2023","journal-title":"MIT Technology Review"},{"issue":"6","key":"key2024041212300918100_ref103","doi-asserted-by":"publisher","first-page":"784","DOI":"10.1016\/j.ijhcs.2005.03.003","article-title":"An extension of trust and TAM model with TPB in the initial adoption of online tax: an empirical study","volume":"62","year":"2005","journal-title":"International Journal of Human-Computer Studies"},{"issue":"5","key":"key2024041212300918100_ref104","doi-asserted-by":"publisher","first-page":"475","DOI":"10.1016\/s2213-2600(20)30079-5","article-title":"Clinical course and outcomes of critically ill patients with SARS-CoV-2 pneumonia in Wuhan, China: a single-centred, retrospective, observational study","volume":"8","year":"2020","journal-title":"The Lancet Respiratory Medicine"},{"issue":"6","key":"key2024041212300918100_ref105","doi-asserted-by":"publisher","first-page":"650","DOI":"10.1177\/1077558707305942","article-title":"Technology acceptance among physicians: a new take on TAM","volume":"64","year":"2007","journal-title":"Medical Care Research and Review"},{"key":"key2024041212300918100_ref106","doi-asserted-by":"publisher","first-page":"112","DOI":"10.1016\/j.ijmedinf.2016.07.004","article-title":"Older people, assistive technologies, and the barriers to adoption: a systematic review","volume":"94","year":"2016","journal-title":"International Journal of Medical Informatics"},{"issue":"2","key":"key2024041212300918100_ref107","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2022.103736","article-title":"AIoT-enabled smart surveillance for personal data digitalization: contextual personalization-privacy paradox in smart home","volume":"60","year":"2023","journal-title":"Information and Management"},{"issue":"1","key":"key2024041212300918100_ref108","doi-asserted-by":"publisher","first-page":"82","DOI":"10.1080\/08874417.2020.1712269","article-title":"Cyber security awareness, knowledge and behavior: a comparative study","volume":"62","year":"2022","journal-title":"Journal of Computer Information Systems"},{"issue":"3","key":"key2024041212300918100_ref109","doi-asserted-by":"publisher","first-page":"469","DOI":"10.1287\/isre.1100.0335","article-title":"The digitization of healthcare: boundary risks, emotion, and consumer willingness to disclose personal health information","volume":"22","year":"2011","journal-title":"Information Systems Research"},{"issue":"1","key":"key2024041212300918100_ref110","doi-asserted-by":"publisher","first-page":"15","DOI":"10.4018\/ijpada.2014010102","article-title":"Trends in e-Strategic management: how do governments transform their policies?","volume":"1","year":"2014","journal-title":"International Journal of Public Administration in the Digital Age (IJPADA)"},{"issue":"3","key":"key2024041212300918100_ref111","doi-asserted-by":"publisher","first-page":"477","DOI":"10.1086\/671052","article-title":"Extended self in a digital world","volume":"40","year":"2013","journal-title":"Journal of Consumer Research"},{"issue":"3","key":"key2024041212300918100_ref112","doi-asserted-by":"publisher","first-page":"185","DOI":"10.1007\/s10676-016-9404-2","article-title":"The development of assistive dementia technology that accounts for the values of those affected by its use","volume":"18","year":"2016","journal-title":"Ethics and Information Technology"},{"key":"key2024041212300918100_ref113","doi-asserted-by":"publisher","first-page":"315","DOI":"10.1016\/j.chb.2018.08.048","article-title":"Should AI-based, conversational digital assistants employ social-or task-oriented interaction style? A task-competency and reciprocity perspective for older adults","volume":"90","year":"2019","journal-title":"Computers in Human Behavior"},{"issue":"3","key":"key2024041212300918100_ref114","doi-asserted-by":"publisher","first-page":"315","DOI":"10.1007\/s00146-007-0151-0","article-title":"Caregiving robots and ethical reflection: the perspective of interdisciplinary technology assessment","volume":"22","year":"2008","journal-title":"AI and Society"},{"issue":"6","key":"key2024041212300918100_ref115","doi-asserted-by":"publisher","first-page":"995","DOI":"10.1111\/isj.12179","article-title":"Mobile health technology adoption across generations: narrowing the digital divide","volume":"28","year":"2018","journal-title":"Information Systems Journal"},{"issue":"6","key":"key2024041212300918100_ref116","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2018.12.006","article-title":"Digital natives' coping with loneliness: Facebook or face-to-face?","volume":"56","year":"2019","journal-title":"Information and Management"},{"issue":"2","key":"key2024041212300918100_ref117","doi-asserted-by":"publisher","first-page":"237","DOI":"10.1287\/isre.1080.0188","article-title":"Trust and satisfaction, two steppingstones for successful e-commerce relationships: a longitudinal exploration","volume":"20","year":"2009","journal-title":"Information Systems Research"},{"key":"key2024041212300918100_ref118","doi-asserted-by":"publisher","first-page":"122","DOI":"10.1016\/j.cose.2015.07.002","article-title":"Privacy attitudes and privacy behaviour: a review of current research on the privacy paradox phenomenon","volume":"64","year":"2017","journal-title":"Computers and Security"},{"issue":"4","key":"key2024041212300918100_ref119","doi-asserted-by":"publisher","first-page":"125","DOI":"10.1177\/0008125620931859","article-title":"Digital artifacts in industrial co-creation: how to use VR technology to bridge the provider-customer boundary","volume":"62","year":"2020","journal-title":"California Management Review"},{"issue":"4","key":"key2024041212300918100_ref120","doi-asserted-by":"publisher","first-page":"425","DOI":"10.1287\/isre.1060.0107","article-title":"Research note: the influence of recommendations and consumer reviews on evaluations of websites","volume":"17","year":"2006","journal-title":"Information Systems Research"},{"key":"key2024041212300918100_ref121","doi-asserted-by":"publisher","year":"2015","journal-title":"OECD Insights Ageing Debate the Issues: Debate the Issues","DOI":"10.1787\/978926424654-en"},{"key":"key2024041212300918100_ref123","doi-asserted-by":"publisher","DOI":"10.1016\/j.techfore.2021.120678","article-title":"The social dimension of domesticating technology: interactions between older adults, caregivers, and robots in the home","volume":"167","year":"2021","journal-title":"Technological Forecasting and Social Change"},{"key":"key2024041212300918100_ref124","volume-title":"Protecting Personal Information: A Guide for Business","year":"2022"},{"issue":"3","key":"key2024041212300918100_ref125","doi-asserted-by":"publisher","first-page":"135","DOI":"10.2753\/mis0742-1222260305","article-title":"The role of push-pull technology in privacy calculus: the case of location-based services","volume":"26","year":"2009","journal-title":"Journal of Management Information Systems"},{"issue":"5","key":"key2024041212300918100_ref126","doi-asserted-by":"publisher","first-page":"583","DOI":"10.1016\/j.im.2016.11.009","article-title":"Expectations of patient-centred care: investigating IS-related and other antecedents","volume":"54","year":"2017","journal-title":"Information and Management"}],"container-title":["Industrial Management &amp; Data Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/IMDS-09-2023-0608\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/IMDS-09-2023-0608\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T21:53:34Z","timestamp":1753394014000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/imds\/article\/124\/4\/1677-1699\/1232371"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,4,9]]},"references-count":147,"journal-issue":{"issue":"4","published-online":{"date-parts":[[2024,4,9]]},"published-print":{"date-parts":[[2024,4,12]]}},"alternative-id":["10.1108\/IMDS-09-2023-0608"],"URL":"https:\/\/doi.org\/10.1108\/imds-09-2023-0608","relation":{},"ISSN":["0263-5577"],"issn-type":[{"value":"0263-5577","type":"print"}],"subject":[],"published":{"date-parts":[[2024,4,9]]}}}