{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,24]],"date-time":"2026-02-24T08:17:50Z","timestamp":1771921070174,"version":"3.50.1"},"reference-count":91,"publisher":"Emerald","issue":"1","license":[{"start":{"date-parts":[[2019,11,8]],"date-time":"2019-11-08T00:00:00Z","timestamp":1573171200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["IMDS"],"published-print":{"date-parts":[[2019,11,8]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>Despite the recognition that supply chain (SC) learning is important for competitive advantage, little is known how to enable such learning. The purpose of this paper is to examine the effects of information technology (IT) application on different types of SC learning (i.e. internal, customer and supplier learning) and service performance.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>This study applies structural equation modeling to test the conceptual model based on data collected from 213 manufacturing firms in China.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>Although strategic application has a direct and negative relationship with all three dimensions of SC learning, it indirectly and positively improves SC learning through tactical and operational application. The authors observe that tactical application is positively related to all three dimensions of SC learning, while operational application improves internal and customer learning only. The authors also notice that internal and customer learning are positively related to service performance.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title><jats:p>This study classifies IT application into strategic, tactical and operational dimensions, which may not adequately cover the entire set of IT application portfolio.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title><jats:p>The findings suggest managers to use corresponding IT application to improve SC learning and service performance.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This study provides a new framework to understand the relationships between IT application, SC learning and service performance.<\/jats:p><\/jats:sec>","DOI":"10.1108\/imds-10-2018-0476","type":"journal-article","created":{"date-parts":[[2019,11,7]],"date-time":"2019-11-07T06:34:49Z","timestamp":1573108489000},"page":"1-20","source":"Crossref","is-referenced-by-count":31,"title":["The impact of IT application on supply chain learning and service performance"],"prefix":"10.1108","volume":"120","author":[{"given":"Baofeng","family":"Huo","sequence":"first","affiliation":[]},{"given":"Muhammad Zia Ul","family":"Haq","sequence":"additional","affiliation":[]},{"given":"Minhao","family":"Gu","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"issue":"15","key":"key2020011009264828200_ref001","doi-asserted-by":"crossref","first-page":"1287","DOI":"10.1080\/09537287.2013.829252","article-title":"Adoption of web-based order-processing systems: experiences from tier-1 suppliers in the automotive supply chain","volume":"25","year":"2014","journal-title":"Production Planning & Control"},{"issue":"6","key":"key2020011009264828200_ref002","doi-asserted-by":"crossref","first-page":"522","DOI":"10.1016\/j.jom.2010.03.001","article-title":"The effects of technological turbulence and breadth on supply chain technology acceptance and adoption","volume":"28","year":"2010","journal-title":"Journal of Operations Management"},{"issue":"2","key":"key2020011009264828200_ref003","doi-asserted-by":"crossref","first-page":"165","DOI":"10.1002\/j.2158-1592.2005.tb00210.x","article-title":"Warehouse management systems: resource commitment, capabilities, and organizational performance","volume":"26","year":"2005","journal-title":"Journal of Business Logistics"},{"issue":"1","key":"key2020011009264828200_ref004","doi-asserted-by":"crossref","first-page":"201","DOI":"10.1017\/mor.2017.22","article-title":"Management and organization review special issue \u2018coopetition and innovation in transforming economies\u2019","volume":"13","year":"2017","journal-title":"Management and Organization Review"},{"issue":"2","key":"key2020011009264828200_ref005","doi-asserted-by":"crossref","first-page":"167","DOI":"10.1108\/01443570310458438","article-title":"Putting supply chain learning into practice","volume":"23","year":"2003","journal-title":"International Journal of Operations & Production Management"},{"issue":"1-2","key":"key2020011009264828200_ref006","first-page":"45","article-title":"Sources of external organisational learning in small manufacturing firms","volume":"38","year":"2007","journal-title":"International Journal of Technology Management"},{"issue":"1","key":"key2020011009264828200_ref007","first-page":"75","article-title":"Using the balanced scorecard to measure supply chain performance","volume":"21","year":"2000","journal-title":"Journal of Business Logistics"},{"issue":"4","key":"key2020011009264828200_ref008","doi-asserted-by":"crossref","first-page":"440","DOI":"10.1109\/TEM.2005.856570","article-title":"Information technology and supply chain collaboration: moderating effects of existing relationships between partners","volume":"52","year":"2005","journal-title":"IEEE Transactions on Engineering Management"},{"issue":"3","key":"key2020011009264828200_ref009","doi-asserted-by":"crossref","first-page":"179","DOI":"10.1108\/09576060310463145","article-title":"Feasibility of performance measurement system for supply chain: a process-based approach and measures","volume":"14","year":"2003","journal-title":"Integrated Manufacturing Systems"},{"issue":"2","key":"key2020011009264828200_ref010","doi-asserted-by":"crossref","first-page":"309","DOI":"10.1111\/j.1540-5915.1997.tb01313.x","article-title":"Reexamining a model for evaluating information center success using a structural equation modeling approach","volume":"28","year":"1997","journal-title":"Decision Sciences"},{"issue":"2","key":"key2020011009264828200_ref011","doi-asserted-by":"crossref","first-page":"119","DOI":"10.1016\/j.jom.2003.12.007","article-title":"Towards a theory of supply chain management: the constructs and measurements","volume":"22","year":"2004","journal-title":"Journal of Operations Management"},{"issue":"4","key":"key2020011009264828200_ref012","doi-asserted-by":"crossref","first-page":"663","DOI":"10.2307\/1556360","article-title":"Effects of \u2018best practices\u2019 of environmental management on cost advantage: the role of complementary assets","volume":"43","year":"2000","journal-title":"Academy of Management Journal"},{"issue":"3","key":"key2020011009264828200_ref013","doi-asserted-by":"crossref","first-page":"264","DOI":"10.1108\/13673270110401239","article-title":"Applied process knowledge and market performance: the moderating effect of environmental uncertainty","volume":"5","year":"2001","journal-title":"Journal of Knowledge Management"},{"issue":"1","key":"key2020011009264828200_ref014","doi-asserted-by":"crossref","first-page":"135","DOI":"10.1080\/00207540500161019","article-title":"Enabling the benefits of supply chain management systems: an empirical study of electronic data interchange (EDI) in manufacturing","volume":"44","year":"2006","journal-title":"International Journal of Production Research"},{"issue":"1","key":"key2020011009264828200_ref015","doi-asserted-by":"crossref","first-page":"8","DOI":"10.1108\/09576050410510917","article-title":"Enterprise systems and the supply chain","volume":"17","year":"2004","journal-title":"Journal of Enterprise Information Management"},{"issue":"4","key":"key2020011009264828200_ref016","doi-asserted-by":"crossref","first-page":"806","DOI":"10.1016\/j.jom.2006.09.001","article-title":"The financial performance effects of IT-based supply chain management systems in manufacturing firms","volume":"25","year":"2007","journal-title":"Journal of Operations Management"},{"issue":"19","key":"key2020011009264828200_ref017","first-page":"21","article-title":"ERP=executive killer","volume":"155","year":"2001","journal-title":"Aviation Week & Space Technology"},{"issue":"2","key":"key2020011009264828200_ref018","first-page":"209","article-title":"The relationship of electronic data interchange with inventory and financial performance","volume":"21","year":"2000","journal-title":"Journal of Business Logistics"},{"issue":"2","key":"key2020011009264828200_ref019","doi-asserted-by":"crossref","first-page":"250","DOI":"10.1016\/j.ijpe.2012.02.005","article-title":"Does supply chain integration mediate the relationships between product\/process strategy and service performance? An empirical study","volume":"137","year":"2012","journal-title":"International Journal of Production Economics"},{"issue":"1","key":"key2020011009264828200_ref020","doi-asserted-by":"crossref","first-page":"38","DOI":"10.1111\/j.1745-493X.2010.03213.x","article-title":"Information technology as an enabler of supply chain collaboration: a dynamic-capabilities perspective","volume":"47","year":"2011","journal-title":"Journal of Supply Chain Management"},{"issue":"1","key":"key2020011009264828200_ref021","doi-asserted-by":"crossref","first-page":"257","DOI":"10.1002\/j.2158-1592.2008.tb00078.x","article-title":"Exploring processes for customer value insights, supply chain learning and innovation: an international study","volume":"29","year":"2008","journal-title":"Journal of Business Logistics"},{"issue":"1","key":"key2020011009264828200_ref022","doi-asserted-by":"crossref","first-page":"58","DOI":"10.1016\/j.jom.2009.06.001","article-title":"The impact of supply chain integration on performance: a contingency and configuration approach","volume":"28","year":"2010","journal-title":"Journal of Operations Management"},{"issue":"1","key":"key2020011009264828200_ref023","doi-asserted-by":"crossref","first-page":"39","DOI":"10.1177\/002224378101800104","article-title":"Evaluating structural equation models with unobservable variables and measurement error","volume":"18","year":"1981","journal-title":"Journal of Marketing Research"},{"issue":"2","key":"key2020011009264828200_ref024","doi-asserted-by":"crossref","first-page":"185","DOI":"10.1016\/S0272-6963(00)00055-3","article-title":"Arcs of integration: an international study of supply chain strategies","volume":"19","year":"2001","journal-title":"Journal of Operations Management"},{"issue":"6","key":"key2020011009264828200_ref025","doi-asserted-by":"crossref","first-page":"729","DOI":"10.1016\/S0272-6963(02)00037-2","article-title":"Demand chain management in manufacturing and services: web-based integration, drivers and performance","volume":"20","year":"2002","journal-title":"Journal of Operations Management"},{"issue":"1","key":"key2020011009264828200_ref026","doi-asserted-by":"crossref","first-page":"61","DOI":"10.1111\/j.1467-6486.2004.00421.x","article-title":"A knowledge assessing theory of strategic alliances","volume":"41","year":"2004","journal-title":"The Journal of Management Studies"},{"issue":"1","key":"key2020011009264828200_ref027","doi-asserted-by":"crossref","first-page":"65","DOI":"10.1016\/j.jom.2006.02.002","article-title":"The impact of enterprise systems on corporate performance: a study of ERP, SCM, and CRM system implementations","volume":"25","year":"2007","journal-title":"Journal of Operations Management"},{"issue":"4","key":"key2020011009264828200_ref028","doi-asserted-by":"crossref","first-page":"375","DOI":"10.1016\/S0272-6963(02)00017-7","article-title":"The use of electronic data interchange for supply chain coordination in the food industry","volume":"20","year":"2002","journal-title":"Journal of Operations Management"},{"issue":"1","key":"key2020011009264828200_ref029","doi-asserted-by":"crossref","first-page":"61","DOI":"10.1109\/TEM.2008.922640","article-title":"An empirical investigation of EDI usage and performance improvement in food supply chains","volume":"56","year":"2009","journal-title":"IEEE Transactions on Engineering Management"},{"issue":"4","key":"key2020011009264828200_ref030","first-page":"425","article-title":"Fit indices in covariance structure modeling: sensitivity to underparameterized model misspecification","volume":"3","year":"1998","journal-title":"Psychological Methods"},{"issue":"9","key":"key2020011009264828200_ref031","doi-asserted-by":"crossref","first-page":"483","DOI":"10.1108\/02635570110410672","article-title":"Planning enterprise resources by use of a reengineering approach to build a global logistics management system","volume":"101","year":"2001","journal-title":"Industrial Management & Data Systems"},{"issue":"3","key":"key2020011009264828200_ref032","doi-asserted-by":"crossref","first-page":"615","DOI":"10.25300\/MISQ\/2015\/39.3.05","article-title":"Information technology use as a learning mechanism: the impact of it use on knowledge transfer effectiveness, absorptive capacity, and franchisee performance","volume":"39","year":"2015","journal-title":"MIS Quarterly"},{"issue":"1","key":"key2020011009264828200_ref033","doi-asserted-by":"crossref","first-page":"63","DOI":"10.1509\/jimk.18.1.63","article-title":"Drivers and performance outcomes of relationship learning for suppliers in cross-border customer\u2013supplier relationships: the role of communication culture","volume":"18","year":"2010","journal-title":"Journal of International Marketing"},{"issue":"2","key":"key2020011009264828200_ref034","doi-asserted-by":"crossref","first-page":"155","DOI":"10.1016\/j.lrp.2005.02.012","article-title":"Inter-organizational learning and strategic renewal in SMEs: extending the 41 framework","volume":"39","year":"2006","journal-title":"Long Range Planning"},{"issue":"3","key":"key2020011009264828200_ref035","doi-asserted-by":"crossref","first-page":"217","DOI":"10.1002\/(SICI)1097-0266(200003)21:3<217::AID-SMJ95>3.0.CO;2-Y","article-title":"Learning and protection of proprietary assets in strategic alliances: building relational capital","volume":"21","year":"2000","journal-title":"Strategic Management Journal"},{"issue":"5","key":"key2020011009264828200_ref036","doi-asserted-by":"crossref","first-page":"796","DOI":"10.1287\/orsc.1070.0286","article-title":"Information technology and organizational learning: an investigation of exploration and exploitation processes","volume":"18","year":"2007","journal-title":"Organization Science"},{"issue":"1","key":"key2020011009264828200_ref037","first-page":"1","article-title":"Moving beyond marketing: generating social business value across the enterprise","volume":"56","year":"2014","journal-title":"MIT Sloan Management Review"},{"issue":"1","key":"key2020011009264828200_ref038","doi-asserted-by":"crossref","first-page":"78","DOI":"10.1057\/mel.2015.16","article-title":"The impact of RFID utilization and supply chain information sharing on supply chain performance: focusing on the moderating role of supply chain culture","volume":"18","year":"2016","journal-title":"Maritime Economics & Logistics"},{"issue":"1","key":"key2020011009264828200_ref039","first-page":"28","article-title":"The impact of firms\u2019 social media initiatives on operational efficiency and innovativeness","volume":"47","year":"2016","journal-title":"Journal of Operations Management"},{"issue":"4","key":"key2020011009264828200_ref040","doi-asserted-by":"crossref","first-page":"822","DOI":"10.5465\/amj.2009.43670902","article-title":"Absorptive capacity, environmental turbulence, and the complementarity of organizational learning processes","volume":"52","year":"2009","journal-title":"Academy of Management Journal"},{"issue":"5","key":"key2020011009264828200_ref041","doi-asserted-by":"crossref","first-page":"692","DOI":"10.1016\/j.jbusres.2013.11.029","article-title":"Organizational learning: proposal of an integrative scale and research instrument","volume":"67","year":"2014","journal-title":"Journal of Business Research"},{"issue":"4","key":"key2020011009264828200_ref042","doi-asserted-by":"crossref","first-page":"776","DOI":"10.3846\/16111699.2011.620170","article-title":"A structural approach to integrating total quality management and knowledge management with supply chain learning","volume":"13","year":"2012","journal-title":"Journal of Business Economics and Management"},{"issue":"11-12","key":"key2020011009264828200_ref043","first-page":"1612","article-title":"Organisational learning and value creation in business markets","volume":"44","year":"2010","journal-title":"European Journal of Marketing"},{"issue":"2","key":"key2020011009264828200_ref044","doi-asserted-by":"crossref","first-page":"167","DOI":"10.1111\/j.1740-8784.2008.00106.x","article-title":"All supply chains don\u2019t flow through: understanding supply chain issues in product recalls","volume":"4","year":"2008","journal-title":"Management and Organization Review"},{"issue":"1","key":"key2020011009264828200_ref047","doi-asserted-by":"crossref","first-page":"33","DOI":"10.1111\/j.1937-5956.2002.tb00183.x","article-title":"The impact of enterprise information technology adoption on operational performance: an empirical investigation","volume":"11","year":"2002","journal-title":"Production and Operations Management"},{"issue":"1","key":"key2020011009264828200_ref045","doi-asserted-by":"crossref","first-page":"145","DOI":"10.2307\/25148671","article-title":"Absorptive capacity configurations in supply chains: gearing for partner-enabled market knowledge creation","volume":"29","year":"2005","journal-title":"MIS Quarterly"},{"issue":"4","key":"key2020011009264828200_ref046","doi-asserted-by":"crossref","first-page":"487","DOI":"10.2307\/249630","article-title":"Information technology and sustained competitive advantage: a resource-based analysis","volume":"19","year":"1995","journal-title":"MIS Quarterly"},{"issue":"3","key":"key2020011009264828200_ref048","doi-asserted-by":"crossref","first-page":"227","DOI":"10.1016\/S0019-8501(02)00266-3","article-title":"E-purchasing: profiles of adopters and nonadopters","volume":"32","year":"2003","journal-title":"Industrial Marketing Management"},{"issue":"3","key":"key2020011009264828200_ref049","doi-asserted-by":"crossref","first-page":"579","DOI":"10.1111\/j.1540-5915.1998.tb01355.x","article-title":"Causal linkages in supply chain management: an exploratory study of North American manufacturing firms","volume":"29","year":"1998","journal-title":"Decision Sciences"},{"key":"key2020011009264828200_ref050","doi-asserted-by":"crossref","first-page":"387","DOI":"10.1016\/S0272-6963(98)00020-5","article-title":"The empirical assessment of construct validity","volume":"16","year":"1998","journal-title":"Journal of Operations Management"},{"issue":"5","key":"key2020011009264828200_ref051","doi-asserted-by":"crossref","first-page":"459","DOI":"10.1016\/j.jom.2004.05.008","article-title":"Understanding the factors that enable and inhibit the integration of operations, purchasing and logistics","volume":"22","year":"2004","journal-title":"Journal of Operations Management"},{"issue":"8","key":"key2020011009264828200_ref052","doi-asserted-by":"crossref","first-page":"998","DOI":"10.1016\/j.im.2015.07.003","article-title":"Information technology and interorganizational learning: an investigation of knowledge exploration and exploitation processes","volume":"52","year":"2015","journal-title":"Information & Management"},{"issue":"3","key":"key2020011009264828200_ref053","first-page":"5","article-title":"Diffusion of supply chain technologies","volume":"43","year":"2004","journal-title":"Transportation Journal"},{"issue":"6","key":"key2020011009264828200_ref054","doi-asserted-by":"crossref","first-page":"1275","DOI":"10.1016\/j.jom.2007.01.018","article-title":"Remote control and maintenance outsourcing networks and its applications in supply chain management","volume":"25","year":"2007","journal-title":"Journal of Operations Management"},{"issue":"3","key":"key2020011009264828200_ref055","doi-asserted-by":"crossref","first-page":"503","DOI":"10.1017\/mor.2015.47","article-title":"Sustainable development of human resources inspired by Chinese philosophies: a repositioning based on Fran\u00e7ois Jullien\u2019s works","volume":"12","year":"2016","journal-title":"Management and Organization Review"},{"issue":"5","key":"key2020011009264828200_ref056","doi-asserted-by":"crossref","first-page":"879","DOI":"10.1037\/0021-9010.88.5.879","article-title":"Common method biases in behavioral research: a critical review of the literature and recommended remedies","volume":"88","year":"2003","journal-title":"Journal of Applied Psychology"},{"issue":"2","key":"key2020011009264828200_ref057","doi-asserted-by":"crossref","first-page":"97","DOI":"10.1108\/02635570310463429","article-title":"Development of software selection criteria for supply chain solutions","volume":"103","year":"2003","journal-title":"Industrial Management & Data Systems"},{"issue":"3","key":"key2020011009264828200_ref058","doi-asserted-by":"crossref","first-page":"704","DOI":"10.2307\/256660","article-title":"Outcomes of perceived discrimination among Hispanic employees: is diversity management a luxury or a necessity?","volume":"39","year":"1996","journal-title":"Academy of Management Journal"},{"issue":"2","key":"key2020011009264828200_ref059","doi-asserted-by":"crossref","first-page":"4","DOI":"10.1111\/j.1055-6001.2005.04102001.x","article-title":"IT alignment in supply chain relationships: a study of supplier benefits","volume":"41","year":"2005","journal-title":"Journal of Supply Chain Management"},{"issue":"2","key":"key2020011009264828200_ref060","doi-asserted-by":"crossref","first-page":"179","DOI":"10.1002\/smj.2099","article-title":"On the contingent value of dynamic capabilities for competitive advantage: the nonlinear moderating effect of environmental dynamism","volume":"35","year":"2014","journal-title":"Strategic Management Journal"},{"issue":"2","key":"key2020011009264828200_ref061","doi-asserted-by":"crossref","first-page":"81","DOI":"10.1080\/07421222.2000.11045648","article-title":"Facilitating interorganizational learning with information technology","volume":"17","year":"2000","journal-title":"Journal of Management Information Systems"},{"issue":"2","key":"key2020011009264828200_ref062","doi-asserted-by":"crossref","first-page":"213","DOI":"10.1023\/A:1026504325010","article-title":"Implementing enterprise resource planning systems: the role of learning from failure","volume":"2","year":"2000","journal-title":"Information Systems Frontiers"},{"issue":"11","key":"key2020011009264828200_ref063","doi-asserted-by":"crossref","first-page":"1235","DOI":"10.1108\/01443570710830610","article-title":"Information technology and performance management for build-to-order supply chains","volume":"27","year":"2007","journal-title":"International Journal of Operations & Production Management"},{"issue":"4","key":"key2020011009264828200_ref064","doi-asserted-by":"crossref","first-page":"332","DOI":"10.1080\/10919392.2011.614202","article-title":"RFID technology and its application to port-based container logistics","volume":"21","year":"2011","journal-title":"Journal of Organizational Computing and Electronic Commerce"},{"issue":"7","key":"key2020011009264828200_ref065","doi-asserted-by":"crossref","first-page":"595","DOI":"10.1002\/(SICI)1097-0266(199907)20:7<595::AID-SMJ47>3.0.CO;2-5","article-title":"Ambiguity and the process of knowledge transfer in strategic alliances","volume":"20","year":"1999","journal-title":"Strategic Management Journal"},{"issue":"6","key":"key2020011009264828200_ref066","doi-asserted-by":"crossref","first-page":"266","DOI":"10.1108\/02635579910289202","article-title":"Assessing manufacturing performance: an advanced manufacturing technology portfolio perspective","volume":"99","year":"1999","journal-title":"Industrial Management & Data Systems"},{"issue":"1","key":"key2020011009264828200_ref067","doi-asserted-by":"crossref","first-page":"321","DOI":"10.1080\/07421222.2003.11045839","article-title":"Effects of relational factors and channel climate on EDI usage in the customer-supplier relationship","volume":"22","year":"2005","journal-title":"Journal of Management Information Systems"},{"issue":"1","key":"key2020011009264828200_ref068","doi-asserted-by":"crossref","first-page":"41","DOI":"10.1108\/13598540210414373","article-title":"Supply chain competency: learning as a key component","volume":"7","year":"2002","journal-title":"Supply Chain Management: An International Journal"},{"issue":"1","key":"key2020011009264828200_ref069","doi-asserted-by":"crossref","first-page":"11","DOI":"10.1108\/09574099910805905","article-title":"Marketing\/logistics integration and firm performance","volume":"10","year":"1999","journal-title":"The International Journal of Logistics Management"},{"issue":"10","key":"key2020011009264828200_ref070","doi-asserted-by":"crossref","first-page":"940","DOI":"10.1108\/09600031111185220","article-title":"The new supply chain agenda: a synopsis and directions for future research","volume":"41","year":"2011","journal-title":"International Journal of Physical Distribution & Logistics Management"},{"issue":"1","key":"key2020011009264828200_ref071","doi-asserted-by":"crossref","first-page":"29","DOI":"10.1002\/j.2158-1592.2001.tb00158.x","article-title":"Supply chain collaboration and logistical service performance","volume":"22","year":"2001","journal-title":"Journal of Business Logistics"},{"issue":"1","key":"key2020011009264828200_ref072","doi-asserted-by":"crossref","first-page":"148","DOI":"10.1016\/j.jom.2006.02.006","article-title":"Managing beyond the factory walls: effects of four types of strategic integration on manufacturing plant performance","volume":"25","year":"2007","journal-title":"Journal of Operations Management"},{"issue":"3","key":"key2020011009264828200_ref073","doi-asserted-by":"crossref","first-page":"292","DOI":"10.1016\/j.im.2016.08.001","article-title":"IT-enabled operational agility: an interdependencies perspective","volume":"54","year":"2017","journal-title":"Information & Management"},{"issue":"6","key":"key2020011009264828200_ref074","doi-asserted-by":"crossref","first-page":"828","DOI":"10.1080\/17517575.2015.1091950","article-title":"Information technology for sustainable supply chain management: a literature survey","volume":"11","year":"2017","journal-title":"Enterprise Information Systems"},{"issue":"8","key":"key2020011009264828200_ref075","doi-asserted-by":"crossref","first-page":"745","DOI":"10.1002\/smj.337","article-title":"IT competency and firm performance: is organizational learning a missing link?","volume":"24","year":"2003","journal-title":"Strategic Management Journal"},{"issue":"2","key":"key2020011009264828200_ref076","doi-asserted-by":"crossref","first-page":"186","DOI":"10.1287\/mnsc.46.2.186.11926","article-title":"A theoretical extension of the technology acceptance model: four longitudinal field studies","volume":"46","year":"2000","journal-title":"Management Science"},{"issue":"2","key":"key2020011009264828200_ref077","doi-asserted-by":"crossref","first-page":"165","DOI":"10.1016\/j.compind.2003.07.004","article-title":"Software component architecture in supply chain management","volume":"53","year":"2004","journal-title":"Computers in Industry"},{"issue":"5","key":"key2020011009264828200_ref078","doi-asserted-by":"crossref","first-page":"523","DOI":"10.1016\/j.jom.2003.02.002","article-title":"The effects of an integrative supply chain strategy on customer service and financial performance: an analysis of direct versus indirect relationships","volume":"21","year":"2003","journal-title":"Journal of Operations Management"},{"issue":"3","key":"key2020011009264828200_ref079","doi-asserted-by":"crossref","first-page":"416","DOI":"10.1108\/IMDS-04-2015-0146","article-title":"A resource-based view on enablers of supplier integration: evidence from China","volume":"116","year":"2016","journal-title":"Industrial Management & Data Systems"},{"issue":"3","key":"key2020011009264828200_ref080","doi-asserted-by":"crossref","first-page":"755","DOI":"10.1108\/IJLM-03-2014-0042","article-title":"Supply chain learning, integration, and flexibility performance: an empirical study in India","volume":"27","year":"2016","journal-title":"International Journal of Logistics Management"},{"issue":"6","key":"key2020011009264828200_ref081","doi-asserted-by":"crossref","first-page":"471","DOI":"10.1108\/08876040410557258","article-title":"A reconceptualisation of the satisfaction-service performance thesis","volume":"18","year":"2004","journal-title":"Journal of Services Marketing"},{"issue":"3","key":"key2020011009264828200_ref082","doi-asserted-by":"crossref","first-page":"221","DOI":"10.1111\/j.1467-8551.1994.tb00173.x","article-title":"Success and failure of MRP II implementation","volume":"5","year":"1994","journal-title":"British Journal of Management"},{"issue":"3","key":"key2020011009264828200_ref083","doi-asserted-by":"crossref","first-page":"576","DOI":"10.1109\/TEM.2007.900786","article-title":"Antecedents and outcomes of e-procurement adoption: an integrative model","volume":"54","year":"2007","journal-title":"IEEE Transactions on Engineering Management"},{"issue":"8","key":"key2020011009264828200_ref084","doi-asserted-by":"crossref","first-page":"1186","DOI":"10.1108\/IMDS-05-2014-0156","article-title":"Relationships between intra-organizational resources, supply chain integration and business performance","volume":"114","year":"2014","journal-title":"Industrial Management & Data Systems"},{"issue":"2","key":"key2020011009264828200_ref085","first-page":"189","article-title":"Towards an integrated conceptual model of supply chain learning: an extended resource-based view","volume":"24","year":"2018","journal-title":"Supply Chain Management: An International Journal"},{"issue":"11","key":"key2020011009264828200_ref086","doi-asserted-by":"crossref","first-page":"1215","DOI":"10.1108\/01443571111178501","article-title":"Does ICT influence supply chain management and performance? A review of survey-based research","volume":"31","year":"2011","journal-title":"International Journal of Operations & Production Management"},{"issue":"4","key":"key2020011009264828200_ref087","doi-asserted-by":"crossref","first-page":"451","DOI":"10.1111\/j.1540-5414.2006.00135.x","article-title":"Decision sciences research in China: a critical review and research agenda-foundations and overview","volume":"37","year":"2006","journal-title":"Decision Sciences"},{"issue":"6","key":"key2020011009264828200_ref088","doi-asserted-by":"crossref","first-page":"1348","DOI":"10.1016\/j.jom.2007.01.009","article-title":"Supply chain practice and information sharing","volume":"25","year":"2007","journal-title":"Journal of Operations Management"},{"key":"key2020011009264828200_ref089","doi-asserted-by":"crossref","first-page":"624","DOI":"10.1016\/j.ijpe.2013.08.025","article-title":"Supply chain practice and information quality: a supply chain strategy study","volume":"147","year":"2014","journal-title":"International Journal of Production Economics"},{"issue":"2","key":"key2020011009264828200_ref090","doi-asserted-by":"crossref","first-page":"42","DOI":"10.1509\/jmkg.69.2.42.60756","article-title":"The effects of strategic orientations on technology-and market-based breakthrough innovations","volume":"69","year":"2005","journal-title":"Journal of Marketing"},{"issue":"1","key":"key2020011009264828200_ref091","doi-asserted-by":"crossref","first-page":"211","DOI":"10.1108\/IJOPM-06-2015-0372","article-title":"Supply chain integration: value creation through managing inter-organizational learning","volume":"38","year":"2018","journal-title":"International Journal of Operations & Production Management"}],"container-title":["Industrial Management &amp; Data Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/IMDS-10-2018-0476\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/IMDS-10-2018-0476\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T21:53:48Z","timestamp":1753394028000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/imds\/article\/120\/1\/1-20\/185254"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2019,11,8]]},"references-count":91,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2019,11,8]]}},"alternative-id":["10.1108\/IMDS-10-2018-0476"],"URL":"https:\/\/doi.org\/10.1108\/imds-10-2018-0476","relation":{},"ISSN":["0263-5577"],"issn-type":[{"value":"0263-5577","type":"print"}],"subject":[],"published":{"date-parts":[[2019,11,8]]}}}