{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,13]],"date-time":"2026-02-13T06:57:49Z","timestamp":1770965869533,"version":"3.50.1"},"reference-count":65,"publisher":"Emerald","issue":"6","license":[{"start":{"date-parts":[[2016,7,11]],"date-time":"2016-07-11T00:00:00Z","timestamp":1468195200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2016,7,11]]},"abstract":"<jats:sec>\n               <jats:title content-type=\"abstract-heading\">Purpose<\/jats:title>\n               <jats:p> \u2013 Sales and Operations Planning (S\n\t\t\t\t\t&amp;\n\t\t\t\tOP) serves as the essential cross-functional process for organizations to match supply in the form of production, inventory, and procurement with customer demand. Given recent studies revealing that S\n\t\t\t\t\t&amp;\n\t\t\t\tOP is ineffective for most firms, the purpose of this paper is to investigate the critical antecedents of effective S\n\t\t\t\t\t&amp;\n\t\t\t\tOP. <\/jats:p>\n            <\/jats:sec>\n            <jats:sec>\n               <jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title>\n               <jats:p> \u2013 Drawing on agency theory and stewardship theory, the authors develop and test a conceptual model that includes organizational integration, organizational priorities, standardized processes, and organizational engagement. The authors apply partial least squares structural equation modeling of survey data from S\n\t\t\t\t\t&amp;\n\t\t\t\tOP practitioners to test the model. <\/jats:p>\n            <\/jats:sec>\n            <jats:sec>\n               <jats:title content-type=\"abstract-heading\">Findings<\/jats:title>\n               <jats:p> \u2013 The results confirm the relationships among S\n\t\t\t\t\t&amp;\n\t\t\t\tOP antecedents. Organizational integration positively influences a standardized S\n\t\t\t\t\t&amp;\n\t\t\t\tOP process, and both the S\n\t\t\t\t\t&amp;\n\t\t\t\tOP process and prioritization lead to stronger organizational S\n\t\t\t\t\t&amp;\n\t\t\t\tOP engagement. Ultimately, organizational S\n\t\t\t\t\t&amp;\n\t\t\t\tOP engagement is positively linked to enhanced operational, market, and profitability outcomes. <\/jats:p>\n            <\/jats:sec>\n            <jats:sec>\n               <jats:title content-type=\"abstract-heading\">Practical implications<\/jats:title>\n               <jats:p> \u2013 The findings create a strong practical foundation for executing S\n\t\t\t\t\t&amp;\n\t\t\t\tOP. The results also reveal a formal process for operationalizing the link between organizational integration and firm performance that is espoused but not detailed in existing literature. <\/jats:p>\n            <\/jats:sec>\n            <jats:sec>\n               <jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title>\n               <jats:p> \u2013 Existing research supports the potential performance impacts of S\n\t\t\t\t\t&amp;\n\t\t\t\tOP but has yet to validate how to specifically operationalize S\n\t\t\t\t\t&amp;\n\t\t\t\tOP.<\/jats:p>\n            <\/jats:sec>","DOI":"10.1108\/imds-11-2015-0461","type":"journal-article","created":{"date-parts":[[2016,6,29]],"date-time":"2016-06-29T14:48:49Z","timestamp":1467211729000},"page":"1279-1294","source":"Crossref","is-referenced-by-count":29,"title":["Antecedents to effective sales and operations planning"],"prefix":"10.1108","volume":"116","author":[{"given":"James Anthony","family":"Swaim","sequence":"first","affiliation":[]},{"given":"Michael","family":"Maloni","sequence":"additional","affiliation":[]},{"given":"Patrick","family":"Bower","sequence":"additional","affiliation":[]},{"given":"John","family":"Mello","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2020121420414325400_b1","doi-asserted-by":"crossref","unstructured":"Barney, J.\n                (1991), \u201cFirm resources and sustained competitive advantage\u201d, \n                  Journal of Management\n               , Vol. 17 No. 1, pp. 99-120.","DOI":"10.1177\/014920639101700108"},{"key":"key2020121420414325400_b2","doi-asserted-by":"crossref","unstructured":"Baron, R.M.\n                and \n                  Kenny, D.A.\n                (1986), \u201cThe moderator-mediator variable distinction in social psychological research: conceptual, strategic and statistical considerations\u201d, \n                  Journal of Personality and Social Psychology\n               , Vol. 51 No. 6, pp. 1173-1182.","DOI":"10.1037\/0022-3514.51.6.1173"},{"key":"key2020121420414325400_b3","unstructured":"Barrett, J.\n                and \n                  Steutermann, S.\n                (2010), \u201cConquering the seven deadly challenges of sales and operations planning\u201d, AMR Research, Kennesaw, Georgia, available at: www.amrresearch.com\/content\/view.aspx?compURI=tcm:7-50179 (accessed October 6, 2010)."},{"key":"key2020121420414325400_b4","doi-asserted-by":"crossref","unstructured":"Daugherty, P.J.\n                (2011), \u201cReview of logistics and supply chain relationship literature and suggested research agenda\u201d, \n                  International Journal of Physical Distribution & Logistics Management\n               , Vol. 41 No. 1, pp. 16-31.","DOI":"10.1108\/09600031111101402"},{"key":"key2020121420414325400_b5","doi-asserted-by":"crossref","unstructured":"Davis, J.H.\n               , \n                  Schoorman, F.D.\n                and \n                  Donaldson, L.\n                (1997), \u201cToward a stewardship theory of management\u201d, \n                  Academy of Management Review\n               , Vol. 22 No. 1, pp. 20-47.","DOI":"10.5465\/amr.1997.9707180258"},{"key":"key2020121420414325400_b6","unstructured":"Deming, W.E.\n                (1986), \n                  Out of the Crisis\n               , Massachusetts Institute of Technology Center for Advanced Engineering Study, Cambridge, MA and Boston, MA."},{"key":"key2020121420414325400_b7","doi-asserted-by":"crossref","unstructured":"Dougherty, J.R.\n                and \n                  Gray, C.\n                (1987), \u201cThe role of sales and marketing in planning and scheduling\u201d, \n                  Industrial Management & Data Systems\n               , Vol. 87 Nos 7\/8, pp. 20-24.","DOI":"10.1108\/eb057485"},{"key":"key2020121420414325400_b8","doi-asserted-by":"crossref","unstructured":"Eisenhardt, K.M.\n                (1989), \u201cAgency theory: an assessment and review\u201d, \n                  Academy of Management Review\n               , Vol. 14 No. 1, pp. 57-74.","DOI":"10.5465\/amr.1989.4279003"},{"key":"key2020121420414325400_b9","doi-asserted-by":"crossref","unstructured":"Esper, T.L.\n               , \n                  Ellinger, A.E.\n               , \n                  Stank, T.P.\n               , \n                  Flint, D.J.\n                and \n                  Moon, M.\n                (2010), \u201cDemand and supply integration: a conceptual framework of value creation through knowledge management\u201d, \n                  Journal of the Academy of Marketing Science\n               , Vol. 38 No. 1, pp. 5-18.","DOI":"10.1007\/s11747-009-0135-3"},{"key":"key2020121420414325400_b10","unstructured":"Felton, A.P.\n                (1959), \u201cMaking the marketing concept work\u201d, \n                  Harvard Business Review\n               , Vol. 37 No. 4, pp. 55-65."},{"key":"key2020121420414325400_b11","doi-asserted-by":"crossref","unstructured":"Feng, Y.\n               , \n                  D\u2019Amours, S.\n                and \n                  Beauregard, R.\n                (2008), \u201cThe value of sales and operations planning in oriented strand board industry with make-to-order manufacturing system: cross functional integration under deterministic demand and spot market recourse\u201d, \n                  International Journal of Production Economics\n               , Vol. 115 No. 1, pp. 189-209.","DOI":"10.1016\/j.ijpe.2008.06.002"},{"key":"key2020121420414325400_b12","doi-asserted-by":"crossref","unstructured":"Feng, Y.\n               , \n                  D\u2019Amours, S.\n                and \n                  Beauregard, R.\n                (2010), \u201cSimulation and performance evaluation of partially and fully integrated sales and operations planning\u201d, \n                  International Journal of Production Research\n               , Vol. 48 Nos 19\/20, pp. 5859-5883.","DOI":"10.1080\/00207540903232789"},{"key":"key2020121420414325400_b13","doi-asserted-by":"crossref","unstructured":"Fiegenbaum, A.\n               , \n                  Hart, S.\n                and \n                  Schendel, D.\n                (1996), \u201cStrategic reference point theory\u201d, \n                  Strategic Management Journal\n               , Vol. 17 No. 3, pp. 219-235.","DOI":"10.1002\/(SICI)1097-0266(199603)17:3<219::AID-SMJ806>3.0.CO;2-N"},{"key":"key2020121420414325400_b14","doi-asserted-by":"crossref","unstructured":"Fornell, C.\n                and \n                  Larcker, D.F.\n                (1981), \u201cEvaluating structural equation models with unobservable variables and measurement error\u201d, \n                  Journal of Marketing Research\n               , Vol. 18 No. 1, pp. 39-50.","DOI":"10.1177\/002224378101800104"},{"key":"key2020121420414325400_b15","doi-asserted-by":"crossref","unstructured":"Frankel, R.\n                and \n                  Mollenkopf, D.A.\n                (2015), \u201cCross-functional integration revisited: exploring the conceptual elephant\u201d, \n                  Journal of Business Logistics\n               , Vol. 26 No. 1, pp. 18-24.","DOI":"10.1111\/jbl.12081"},{"key":"key2020121420414325400_b16","doi-asserted-by":"crossref","unstructured":"Fugate, B.S.\n               , \n                  Flint, D.J.\n                and \n                  Mentzer, J.T.\n                (2008), \u201cThe role of logistics in market orientation\u201d, \n                  Journal of Business Logistics\n               , Vol. 29 No. 2, pp. 1-26.","DOI":"10.1002\/j.2158-1592.2008.tb00085.x"},{"key":"key2020121420414325400_b17","doi-asserted-by":"crossref","unstructured":"Germain, R.\n                and \n                  Dr\u00f6ge, C.\n                (1997), \u201cAn empirical study of the impact of just-in-time task scope versus just-in-time workflow integration on organizational design\u201d, \n                  Decision Sciences\n               , Vol. 28 No. 3, pp. 615-635.","DOI":"10.1111\/j.1540-5915.1997.tb01324.x"},{"key":"key2020121420414325400_b18","doi-asserted-by":"crossref","unstructured":"Germain, R.\n               , \n                  Dr\u00f6ge, C.\n                and \n                  Christensen, W.\n                (2001), \u201cThe mediating role of operations knowledge in the relationship of context with performance\u201d, \n                  Journal of Operations Management\n               , Vol. 19 No. 4, pp. 453-469.","DOI":"10.1016\/S0272-6963(00)00067-X"},{"key":"key2020121420414325400_b19","doi-asserted-by":"crossref","unstructured":"Gino, F.\n                and \n                  Pisano, G.\n                (2008), \u201cToward a theory of behavioral operations\u201d, \n                  Manufacturing and Service Operations Management\n               , Vol. 10 No. 4, pp. 676-691.","DOI":"10.1287\/msom.1070.0205"},{"key":"key2020121420414325400_b20","unstructured":"Gohari, P.\n               , \n                  Kamkar, A.\n               , \n                  Hossenipour, S.\n                and \n                  Zohoori, M.\n                (2013), \u201cRelationship between rewards and employee performance: a mediating role of job satisfaction\u201d, \n                  Interdisciplinary Journal of Contemporary Research in Business\n               , Vol. 5 No. 3, pp. 571-597."},{"key":"key2020121420414325400_b21","doi-asserted-by":"crossref","unstructured":"Green, K.W. Jr\n               , \n                  McGaughey, R.\n                and \n                  Casey, K.M.\n                (2006), \u201cDoes supply chain management strategy mediate the association between market orientation and organizational performance?\u201d, \n                  Supply Chain Management: An International Journal\n               , Vol. 11 No. 5, pp. 407-414.","DOI":"10.1108\/13598540610682426"},{"key":"key2020121420414325400_b22","doi-asserted-by":"crossref","unstructured":"Grimson, J.A.\n                and \n                  Pyke, D.F.\n                (2007), \u201cSales and operations planning: an exploratory study and framework\u201d, \n                  The International Journal of Logistics Management\n               , Vol. 18 No. 3, pp. 322-346.","DOI":"10.1108\/09574090710835093"},{"key":"key2020121420414325400_b23","doi-asserted-by":"crossref","unstructured":"Hadaya, P.\n                and \n                  Cassivi, L.\n                (2007), \u201cThe role of joint collaboration planning actions in a demand-driven supply chain\u201d, \n                  Industrial Management & Data Systems\n               , Vol. 107 No. 7, pp. 954-978.","DOI":"10.1108\/02635570710816694"},{"key":"key2020121420414325400_b26","doi-asserted-by":"crossref","unstructured":"Hair, J.F.\n               , \n                  Ringle, C.M.\n                and \n                  Sarstedt, M.\n                (2011), \u201cPLS-SEM: indeed a silver bullet\u201d, \n                  The Journal of Marketing Theory and Practice\n               , Vol. 19 No. 2, pp. 139-152.","DOI":"10.2753\/MTP1069-6679190202"},{"key":"key2020121420414325400_b24","unstructured":"Hair, J.F.\n               , \n                  Black, W.C.\n               , \n                  Babin, B.J.\n                and \n                  Anderson, R.E.\n                (2010), \n                  Multivariate Data Analysis\n               , 7th ed., Pearson\/Prentice Hall, Upper Saddle River, NJ."},{"key":"key2020121420414325400_b25","unstructured":"Hair, J.F.\n               , \n                  Hult, G.T.M.\n               , \n                  Ringle, C.M.\n                and \n                  Sarstedt, M.\n                (2014), \n                  A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM)\n               , Sage, Thousand Oaks, CA."},{"key":"key2020121420414325400_b27","doi-asserted-by":"crossref","unstructured":"Hall, A.T.\n                and \n                  Ferris, G.R.\n                (2011), \u201cAccountability and extra-role behavior\u201d, \n                  Employee Responsibilities and Rights Journal\n               , Vol. 23 No. 2, pp. 131-144.","DOI":"10.1007\/s10672-010-9148-9"},{"key":"key2020121420414325400_b28","doi-asserted-by":"crossref","unstructured":"Hsu, L.\n                and \n                  Chen, M.\n                (2004), \u201cImpacts of ERP systems on the integrated-interaction performance of manufacturing and marketing\u201d, \n                  Industrial Management & Data Systems\n               , Vol. 104 Nos 1\/2, pp. 42-55.","DOI":"10.1108\/02635570410514089"},{"key":"key2020121420414325400_b29","doi-asserted-by":"crossref","unstructured":"Hulland, J.\n                (1999), \u201cUse of partial least squares (PLS) in strategic management research: a review of four recent studies\u201d, \n                  Strategic Management Journal\n               , Vol. 20 No. 2, pp. 195-204.","DOI":"10.1002\/(SICI)1097-0266(199902)20:2<195::AID-SMJ13>3.0.CO;2-7"},{"key":"key2020121420414325400_b30","doi-asserted-by":"crossref","unstructured":"Ivert, L.K.\n                and \n                  Jonsson, P.\n                (2010), \u201cThe potential benefits of advanced planning and scheduling systems in sales and operations planning\u201d, \n                  Industrial Management & Data Systems\n               , Vol. 110 No. 5, pp. 659-681.","DOI":"10.1108\/02635571011044713"},{"key":"key2020121420414325400_b31","doi-asserted-by":"crossref","unstructured":"Jaworski, B.J.\n                and \n                  Kohli, A.K.\n                (1993), \u201cMarket orientation: antecedents and consequences\u201d, \n                  The Journal of Marketing\n               , Vol. 57 No. 3, pp. 53-70.","DOI":"10.1177\/002224299305700304"},{"key":"key2020121420414325400_b32","doi-asserted-by":"crossref","unstructured":"Kahn, K.B.\n                and \n                  Mentzer, J.T.\n                (1996), \u201cLogistics and interdepartmental integration\u201d, \n                  International Journal of Physical Distribution and Logistics Management\n               , Vol. 26 No. 8, pp. 6-14.","DOI":"10.1108\/09600039610182753"},{"key":"key2020121420414325400_b33","doi-asserted-by":"crossref","unstructured":"Kirca, A.H.\n               , \n                  Jayachandran, S.\n                and \n                  Bearden, W.O.\n                (2005), \u201cMarket orientation: a meta-analytic review and assessment of its antecedents and impact on performance\u201d, \n                  Journal of Marketing\n               , Vol. 69 No. 2, pp. 24-41.","DOI":"10.1509\/jmkg.69.2.24.60761"},{"key":"key2020121420414325400_b34","doi-asserted-by":"crossref","unstructured":"Kohli, A.K.\n                and \n                  Jaworski, B.J.\n                (1990), \u201cMarket orientation: the construct, research propositions, and managerial implications\u201d, \n                  Journal of Marketing\n               , Vol. 54 No. 2, pp. 1-18.","DOI":"10.1177\/002224299005400201"},{"key":"key2020121420414325400_b35","unstructured":"Krosnick, J.A.\n                and \n                  Presser, S.\n                (2010), \n                  Handbook of Survey Research, Marsden and Wright Editors, Chapter 9\n               , 2nd ed., Emerald Group, Bingley."},{"key":"key2020121420414325400_b36","unstructured":"Lapide, L.\n                (2004), \u201cSales and operations planning part I: the process\u201d, \n                  The Journal of Business Forecasting\n               , Fall, pp. 17-19."},{"key":"key2020121420414325400_b37","doi-asserted-by":"crossref","unstructured":"Lawrence, P.R.\n                and \n                  Lorsch, J.W.\n                (1967), \u201cDifferentiation and integration in complex organizations\u201d, \n                  Administrative Science Quarterly\n               , Vol. 12 No. 1, pp. 1-47.","DOI":"10.2307\/2391211"},{"key":"key2020121420414325400_b38","unstructured":"Ling, R.C.\n                and \n                  Goddard, W.E.\n                (1988), \n                  Orchestrating Success: Improve Control of the Business with Sales and Operations Planning\n               , Oliver Wight Ltd. Publications, Essex Junction, VT."},{"key":"key2020121420414325400_b39","unstructured":"McConnell, J.\n               , \n                  Nunnally, B.K.\n                and \n                  McGarvey, B.\n                (2011), \u201cMeeting specifications is not good enough \u2013 the Taguchi loss function\u201d, \n                  Journal of Validation Technology\n               , Spring, pp. 78-84."},{"key":"key2020121420414325400_b40","doi-asserted-by":"crossref","unstructured":"Mentzer, J.T.\n                and \n                  Gundlach, G.\n                (2010), \u201cExploring the relationship between marketing and supply chain management: introduction to the special issue\u201d, \n                  Journal of the Academy of Marketing Science\n               , Vol. 38 No. 1, pp. 1-4.","DOI":"10.1007\/s11747-009-0150-4"},{"key":"key2020121420414325400_b41","doi-asserted-by":"crossref","unstructured":"Mentzer, J.T.\n               , \n                  Stank, T.P.\n                and \n                  Esper, T.L.\n                (2008), \u201cSupply chain management and its relationship to logistics, marketing, production, and operations management\u201d, \n                  Journal of Business Logistics\n               , Vol. 29 No. 1, pp. 31-46.","DOI":"10.1002\/j.2158-1592.2008.tb00067.x"},{"key":"key2020121420414325400_b42","doi-asserted-by":"crossref","unstructured":"Min, S.\n               , \n                  Mentzer, J.T.\n                and \n                  Ladd, R.T.\n                (2007), \u201cA market orientation in supply chain management\u201d, \n                  Journal of the Academy of Marketing Science\n               , Vol. 35 No. 4, pp. 507-522.","DOI":"10.1007\/s11747-007-0020-x"},{"key":"key2020121420414325400_b43","unstructured":"Muzumdar, M.\n                and \n                  Fontanella, J.\n                (2006), \u201cThe secrets to S\n\t\t\t\t\t&\n\t\t\t\tOP success\u201d, \n                  Supply Chain Management Review\n               , Vol. 10 No. 3, pp. 34-42."},{"key":"key2020121420414325400_b44","doi-asserted-by":"crossref","unstructured":"Oliva, R.\n                and \n                  Watson, N.\n                (2011), \u201cCross-functional alignment in supply chain planning: a case study of sales and operations planning\u201d, \n                  Journal of Operations Management\n               , Vol. 29 No. 5, pp. 434-448.","DOI":"10.1016\/j.jom.2010.11.012"},{"key":"key2020121420414325400_b45","doi-asserted-by":"crossref","unstructured":"Pero, M.\n                and \n                  Lamberti, L.\n                (2013), \u201cThe supply chain management-marketing interface in product development: an exploratory study\u201d, \n                  Business Process Management Journal\n               , Vol. 19 No. 2, pp. 217-244.","DOI":"10.1108\/14637151311308295"},{"key":"key2020121420414325400_b46","doi-asserted-by":"crossref","unstructured":"Podsakoff, P.M.\n               , \n                  MacKenzie, S.B.\n               , \n                  Lee, J.Y.\n                and \n                  Podsakoff, N.P.\n                (2003), \u201cCommon method biases in behavioral research: a critical review of the literature and recommended remedies\u201d, \n                  Journal of Applied Psychology\n               , Vol. 88 No. 5, pp. 879-903.","DOI":"10.1037\/0021-9010.88.5.879"},{"key":"key2020121420414325400_b47","unstructured":"Ringle, C.\n               , \n                  Sarstedt, M.\n               , \n                  Hair, J.F.\n                and \n                  Pieper, T.\n                (2012), \u201cThe use of partial least squares structural equation modeling in strategic management research: a review of past practices and recommendations for future applications\u201d, \n                  Journal of Long Range Planning\n               , Vol. 45 No. 6, pp. 320-340."},{"key":"key2020121420414325400_b48","doi-asserted-by":"crossref","unstructured":"Rosado Feger, A.L.\n                (2014), \u201cCreating cross-functional strategic consensus in manufacturing facilities\u201d, \n                  International Journal of Operations & Production Management\n               , Vol. 34 No. 7, pp. 941-970.","DOI":"10.1108\/IJOPM-08-2012-0299"},{"key":"key2020121420414325400_b49","unstructured":"Schmalz, B.M.\n                and \n                  Williams, D.\n                (2005), \u201cChange management and leadership: a critical factor for sales and operations planning in manufacturing\u201d, \n                  Steelwedge\n               , Vol. 1 No. 9, pp. 1-7."},{"key":"key2020121420414325400_b50","unstructured":"Shapiro, B.P.\n                (1977), \u201cCan marketing and manufacturing co-exist\u201d, \n                  Harvard Business Review\n               , Vol. 55 No. 5, pp. 104-114."},{"key":"key2020121420414325400_b51","unstructured":"Shewhart, W.A.\n                (1931), \n                  Economic Control of Quality of Manufactured Product\n               , D. Van Nostrand Company, Inc., Princeton, NJ."},{"key":"key2020121420414325400_b52","doi-asserted-by":"crossref","unstructured":"Shih, T.\n                and \n                  Fan, X.\n                (2008), \u201cComparing response rates from web and mail surveys: a meta-analysis\u201d, \n                  Field Methods\n               , Vol. 20 No. 3, pp. 249-271.","DOI":"10.1177\/1525822X08317085"},{"key":"key2020121420414325400_b53","doi-asserted-by":"crossref","unstructured":"Simon, A.\n               , \n                  Yaya, L.\n               , \n                  Karapetrovic, S.\n                and \n                  Casadesus, M.\n                (2014), \u201cCan integration difficulties affect innovation and satisfaction?\u201d, \n                  Industrial Management & Data Systems\n               , Vol. 114 No. 2, pp. 183-202.","DOI":"10.1108\/IMDS-03-2013-0148"},{"key":"key2020121420414325400_b54","unstructured":"Smith, M.\n                (2008), \u201cSales and operations planning: making BPM work\u201d, \n                  Business Performance Management Magazine\n               , Vol. 6 No. 1, pp. 4-8."},{"key":"key2020121420414325400_b55","doi-asserted-by":"crossref","unstructured":"Steers, R.M.\n                and \n                  Porter, L.W.\n                (1974), \u201cThe role of task-goal attributes in employee performance\u201d, \n                  Psychological Bulletin\n               , Vol. 81 No. 7, pp. 434-452.","DOI":"10.1037\/h0036775"},{"key":"key2020121420414325400_b56","unstructured":"Strong, N.\n                (2000), \u201cOrganizational performance assessment\u201d, Quality Congress, Annual Quality Congress Proceedings, pp. 482-492."},{"key":"key2020121420414325400_b57","doi-asserted-by":"crossref","unstructured":"Swink, M.\n                and \n                  Schoenherr, T.\n                (2015), \u201cThe effects of cross-functional integration on profitability, process efficiency, and asset productivity\u201d, \n                  Journal of Business Logistics\n               , Vol. 36 No. 1, pp. 69-87.","DOI":"10.1111\/jbl.12070"},{"key":"key2020121420414325400_b59","doi-asserted-by":"crossref","unstructured":"Thom\u00e9, A.M.T.\n               , \n                  Sousa, R.S.\n                and \n                  Scavarda do Carmo, L.F.R.R.\n                (2014a), \u201cComplexity as contingency in sales and operations planning\u201d, \n                  Industrial Management & Data Systems\n               , Vol. 114 No. 5, pp. 678-695.","DOI":"10.1108\/IMDS-10-2013-0448"},{"key":"key2020121420414325400_b60","doi-asserted-by":"crossref","unstructured":"Thom\u00e9, A.M.T.\n               , \n                  Sousa, R.S.\n                and \n                  Scavarda do Carmo, L.F.R.R.\n                (2014b), \u201cThe impact of sales and operations planning practices on manufacturing operational performance\u201d, \n                  International Journal of Production Research\n               , Vol. 52 No. 7, pp. 2108-2121.","DOI":"10.1080\/00207543.2013.853889"},{"key":"key2020121420414325400_b58","doi-asserted-by":"crossref","unstructured":"Thom\u00e9, A.M.T.\n               , \n                  Scavarda, L.F.\n               , \n                  Fernandez, N.S.\n                and \n                  Scavarda, A.J.\n                (2012), \u201cSales and operations planning: a research synthesis\u201d, \n                  International Journal of Production Economics\n               , Vol. 138 No. 1, pp. 1-13.","DOI":"10.1016\/j.ijpe.2011.11.027"},{"key":"key2020121420414325400_b61","doi-asserted-by":"crossref","unstructured":"Tuomikangas, N.\n                and \n                  Kaipia, R.\n                (2014), \u201cA coordination framework for sales and operations planning (S\n\t\t\t\t\t&\n\t\t\t\tOP): synthesis from the literature\u201d, \n                  International Journal of Production Economics\n               , Vol. 154, pp. 243-262.","DOI":"10.1016\/j.ijpe.2014.04.026"},{"key":"key2020121420414325400_b62","doi-asserted-by":"crossref","unstructured":"Turkulainen, V.\n                and \n                  Ketokivi, M.\n                (2012), \u201cCross-functional integration and performance: what are the real benefits?\u201d, \n                  International Journal of Operations & Production Management\n               , Vol. 32 No. 4, pp. 447-467.","DOI":"10.1108\/01443571211223095"},{"key":"key2020121420414325400_b63","unstructured":"Wallace, T.F.\n                and \n                  Stahl, T.\n                (2008), \n                  Sales and Operations Planning: The \u2018How-To\u2019 Handbook\n               , TF Wallace and Co.."},{"key":"key2020121420414325400_b64","doi-asserted-by":"crossref","unstructured":"Xu, D.\n               , \n                  Huo, B.\n                and \n                  Sun, L.\n                (2014), \u201cRelationships between intra-organizational resources, supply chain integration and business performance: an extended resource-based view\u201d, \n                  Industrial Management & Data Systems\n               , Vol. 114 No. 8, pp. 1186-1206.","DOI":"10.1108\/IMDS-05-2014-0156"},{"key":"key2020121420414325400_b65","doi-asserted-by":"crossref","unstructured":"Zuzana, H.\n                and \n                  Krupkova, S.\n                (2013), \u201cThe congruence of nurses in a Czech hospital with organizational work setting as related to organizational engagement and perceived chances to fulfill one\u2019s own professional aspirations\u201d, \n                  Review of European Studies\n               , Vol. 5 No. 5, pp. 73-83.","DOI":"10.5539\/res.v5n5p73"}],"container-title":["Industrial Management &amp; Data Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/IMDS-11-2015-0461\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/IMDS-11-2015-0461\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T21:54:00Z","timestamp":1753394040000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/imds\/article\/116\/6\/1279-1294\/177470"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2016,7,11]]},"references-count":65,"journal-issue":{"issue":"6","published-print":{"date-parts":[[2016,7,11]]}},"alternative-id":["10.1108\/IMDS-11-2015-0461"],"URL":"https:\/\/doi.org\/10.1108\/imds-11-2015-0461","relation":{},"ISSN":["0263-5577"],"issn-type":[{"value":"0263-5577","type":"print"}],"subject":[],"published":{"date-parts":[[2016,7,11]]}}}