{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,2]],"date-time":"2026-04-02T04:11:59Z","timestamp":1775103119005,"version":"3.50.1"},"reference-count":49,"publisher":"Emerald","issue":"5","license":[{"start":{"date-parts":[[2020,4,9]],"date-time":"2020-04-09T00:00:00Z","timestamp":1586390400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["IMDS"],"published-print":{"date-parts":[[2020,4,9]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>This research proposes a decision framework for using non-financial measures to define a replenishment policy for perishable health products. These products are perishable and substitutable by nature and create complexities for managing inventory. Instead of a financial measure, numerous measures should be considered and balanced to meet business objectives and enhance inventory management.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>This research applies a multi-methodological approach and develops a framework that integrates discrete event simulation (DES), analytic hierarchy process (AHP) and data envelopment analysis (DEA) techniques to define the most favourable replenishment policy using non-financial measures.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The integration framework performs well as illustrated in the numerical example; outcomes from the framework are comparable to those generated using a traditional, financial measures-based, approach. This research demonstrates that it is feasible to adopt non-financial performance measures to define a replenishment policy and evaluate performance.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>The framework, thus, prioritises non-financial measures and addresses issues of lacking information sharing and employee involvement to enhance hospitals' performance while minimising costs. The non-financial measures improve cross-functional communication while supporting simpler transformations from high-level strategies to daily operational targets.<\/jats:p><\/jats:sec>","DOI":"10.1108\/imds-11-2019-0594","type":"journal-article","created":{"date-parts":[[2020,4,10]],"date-time":"2020-04-10T01:22:55Z","timestamp":1586481775000},"page":"987-1002","source":"Crossref","is-referenced-by-count":19,"title":["Inventory management of perishable health products: a decision framework with non-financial measures"],"prefix":"10.1108","volume":"120","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-9415-1082","authenticated-orcid":false,"given":"Linh Nguyen Khanh","family":"Duong","sequence":"first","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3385-6561","authenticated-orcid":false,"given":"Lincoln C.","family":"Wood","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-1279-2127","authenticated-orcid":false,"given":"William Yu 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