{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,5]],"date-time":"2026-03-05T12:24:20Z","timestamp":1772713460738,"version":"3.50.1"},"reference-count":140,"publisher":"Emerald","issue":"6","license":[{"start":{"date-parts":[[2020,7,7]],"date-time":"2020-07-07T00:00:00Z","timestamp":1594080000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["INTR"],"published-print":{"date-parts":[[2020,7,7]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>This study examines the effect of design quality (i.e. appearance, navigation, information and interactivity) on cognitive and affective involvement leading to continued intention to use the online learning application.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>We assume that design quality potentially contributes to enhance the individual's involvement and excitement. An experimental prototype is developed for collecting data used to verify and validate the proposed research model and hypotheses. A partial-least-squares approach is used to analyze the data collected from the participants (<jats:italic>n<\/jats:italic>\u00a0=\u00a0662).<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>Communication, aesthetic and information quality revealed to be strong determinants of both cognitive and affective involvement. However, font quality and user control positively influence cognitive involvement, while navigation quality and responsiveness were observed as significant indicators of affective involvement. Lastly, cognitive and affective involvement equally contribute to determining the continued intention to use.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title><jats:p>This study will draw the attention of designers and practitioners towards the perception of users for providing appropriate and engaging learning resources.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>Prevalent research in the online context is focused primarily on cognitive and utilization behavior. However, these works overlook the implication of design quality on cognitive and affective involvement.<\/jats:p><\/jats:sec>","DOI":"10.1108\/intr-05-2019-0217","type":"journal-article","created":{"date-parts":[[2020,7,7]],"date-time":"2020-07-07T10:42:03Z","timestamp":1594118523000},"page":"1631-1663","source":"Crossref","is-referenced-by-count":48,"title":["Design quality in building behavioral intention through affective and cognitive involvement for e-learning on smartphones"],"prefix":"10.1108","volume":"30","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-8781-4143","authenticated-orcid":false,"given":"Chaudhry Muhammad Nadeem","family":"Faisal","sequence":"first","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-5666-9809","authenticated-orcid":false,"given":"Daniel","family":"Fernandez-Lanvin","sequence":"additional","affiliation":[]},{"given":"Javier","family":"De Andr\u00e9s","sequence":"additional","affiliation":[]},{"given":"Martin","family":"Gonzalez-Rodriguez","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2020102414200515900_ref001","first-page":"491","article-title":"The impact of m-learning technology on students and educators","volume":"30","year":"2013","journal-title":"Computers in Human Behavior"},{"issue":"3","key":"key2020102414200515900_ref002","doi-asserted-by":"crossref","first-page":"263","DOI":"10.1016\/j.im.2006.12.008","article-title":"The impact of Web quality and playfulness on user acceptance of online retailing","volume":"44","year":"2007","journal-title":"Information and Management"},{"issue":"2","key":"key2020102414200515900_ref003","doi-asserted-by":"crossref","first-page":"179","DOI":"10.1016\/0749-5978(91)90020-T","article-title":"The theory of planned behavior","volume":"50","year":"1991","journal-title":"Organizational Behavior and Human Decision Processes"},{"key":"key2020102414200515900_ref004","volume-title":"An Approach to Environmental Psychology","year":"1974"},{"issue":"2","key":"key2020102414200515900_ref005","doi-asserted-by":"crossref","first-page":"213","DOI":"10.1108\/JHTT-02-2016-0010","article-title":"Hotel website quality, perceived flow, customer satisfaction and purchase intention","volume":"7","year":"2016","journal-title":"Journal of Hospitality and Tourism Technology"},{"issue":"11","key":"key2020102414200515900_ref006","doi-asserted-by":"crossref","first-page":"2282","DOI":"10.1016\/j.jbusres.2014.06.016","article-title":"Website design quality and usage behavior: unified theory of acceptance and use of technology","volume":"67","year":"2014","journal-title":"Journal of Business Research"},{"key":"key2020102414200515900_ref007","volume-title":"Art and Visual Perception: A Psychology of the Creative Eye","year":"1974"},{"key":"key2020102414200515900_ref008","first-page":"1","article-title":"Usability of apps and websites: a meta-regression study","year":"2017"},{"key":"key2020102414200515900_ref009","doi-asserted-by":"crossref","first-page":"246","DOI":"10.1016\/j.chb.2018.09.013","article-title":"Mobile ubiquity: understanding the relationship between cognitive absorption, smartphone addiction and social network services","volume":"90","year":"2019","journal-title":"Computers in Human Behavior"},{"key":"key2020102414200515900_ref010","doi-asserted-by":"crossref","first-page":"525","DOI":"10.1016\/j.chb.2017.02.044","article-title":"Effects of interface design factors on affective responses and quality evaluations in mobile applications","volume":"72","year":"2017","journal-title":"Computers in Human Behavior"},{"issue":"2","key":"key2020102414200515900_ref011","doi-asserted-by":"crossref","first-page":"69","DOI":"10.1016\/j.displa.2010.12.002","article-title":"The impact of colour on Website appeal and users' cognitive processes","volume":"32","year":"2011","journal-title":"Displays"},{"key":"key2020102414200515900_ref012","doi-asserted-by":"crossref","first-page":"612","DOI":"10.1016\/j.chb.2016.05.027","article-title":"Learning with mobile technologies \u2013 students' behavior","volume":"72","year":"2017","journal-title":"Computers in Human Behavior"},{"issue":"1","key":"key2020102414200515900_ref013","doi-asserted-by":"crossref","first-page":"83","DOI":"10.1108\/JSM-02-2017-0059","article-title":"Customer engagement behaviours in social media: capturing innovation opportunities","volume":"32","year":"2018","journal-title":"Journal of Services Marketing"},{"issue":"1","key":"key2020102414200515900_ref014","doi-asserted-by":"crossref","first-page":"115","DOI":"10.1023\/A:1022979218271","article-title":"The effects of cognitive and affective program involvement on cognitive and affective ad involvement","volume":"13","year":"1998","journal-title":"Journal of Business and Psychology"},{"key":"key2020102414200515900_ref015","doi-asserted-by":"crossref","first-page":"244","DOI":"10.1086\/376803","article-title":"The influence of macro-level motives on consideration set composition in novel purchase situations","volume":"30","year":"2003","journal-title":"Journal of Consumer Research"},{"issue":"7","key":"key2020102414200515900_ref016","first-page":"927","article-title":"Effects of an augmented reality-based mobile system on students' learning achievements and motivation for a liberal arts course","volume":"27","year":"2018","journal-title":"Interactive Learning Environments"},{"key":"key2020102414200515900_ref017","unstructured":"Chin, W.W. (1998), \u201cThe partial least squares approach to structural equation modeling\u201d, Modern Methods for Business Research, G A M (ed.), Lawrence Erlbaum Associates Publishers, Mahwah, NJ, pp. 295-336."},{"issue":"2","key":"key2020102414200515900_ref018","doi-asserted-by":"crossref","first-page":"129","DOI":"10.1016\/j.ijhcs.2011.09.002","article-title":"Facets of simplicity for the smartphone interface: a structural model","volume":"70","year":"2012","journal-title":"International Journal of Human-Computer Studies"},{"issue":"2","key":"key2020102414200515900_ref019","doi-asserted-by":"crossref","first-page":"252","DOI":"10.1016\/j.im.2015.10.003","article-title":"A Cognitive-Affective Model of Perceived User Satisfaction (CAMPUS): the complementary effects and interdependence of usability and aesthetics in IS design","volume":"53","year":"2016","journal-title":"Information and Management"},{"issue":"4","key":"key2020102414200515900_ref020","doi-asserted-by":"crossref","first-page":"1358","DOI":"10.1016\/j.chb.2013.01.050","article-title":"Website design in an international context: the role of gender in masculine versus feminine oriented countries","volume":"29","year":"2013","journal-title":"Computers in Human Behavior"},{"issue":"7","key":"key2020102414200515900_ref021","doi-asserted-by":"crossref","first-page":"807","DOI":"10.1016\/j.im.2018.03.009","article-title":"Using the elaboration likelihood model to examine online persuasion through website design","volume":"55","year":"2018","journal-title":"Information and Management"},{"issue":"9","key":"key2020102414200515900_ref022","doi-asserted-by":"crossref","first-page":"1968","DOI":"10.1108\/IJCHM-07-2015-0349","article-title":"Modeling guests' intentions to use mobile apps in hotels: the roles of personalization, privacy, and involvement","volume":"28","year":"2016","journal-title":"International Journal of Contemporary Hospitality Management"},{"issue":"2","key":"key2020102414200515900_ref023","doi-asserted-by":"crossref","first-page":"145","DOI":"10.1080\/0144929X.2018.1424246","article-title":"Exploring the motivational factors on continuous usage intention of smartwatches among actual users","volume":"37","year":"2018","journal-title":"Behaviour and Information Technology"},{"issue":"4","key":"key2020102414200515900_ref024","doi-asserted-by":"crossref","first-page":"711","DOI":"10.2307\/25750702","article-title":"Affect in web interfaces: a study of the impacts of web page visual complexity and order","volume":"34","year":"2010","journal-title":"MIS Quarterly"},{"key":"key2020102414200515900_ref025","volume-title":"Interactivity and Revisits to Websites: A Theoretical Framework","year":"2001"},{"key":"key2020102414200515900_ref026","first-page":"9","article-title":"Inducing website design innovation towards customer loyalty","year":"2016"},{"issue":"1","key":"key2020102414200515900_ref501","doi-asserted-by":"crossref","first-page":"87","DOI":"10.1016\/j.bushor.2012.09.011","article-title":"How to build an e-learning product: Factors for student\/customer satisfaction","volume":"56","year":"2013","journal-title":"Business Horizons"},{"issue":"2","key":"key2020102414200515900_ref502","doi-asserted-by":"crossref","first-page":"297","DOI":"10.25300\/MISQ\/2015\/39.2.02","article-title":"Consistent partial least squares path modeling","volume":"39","year":"2015","journal-title":"MIS Quarterly"},{"issue":"3","key":"key2020102414200515900_ref027","doi-asserted-by":"crossref","first-page":"187","DOI":"10.1016\/S0148-2963(97)00061-1","article-title":"Adding value in the information age: uses and gratifications of sites on the world wide web","volume":"41","year":"1998","journal-title":"Journal of Business Research"},{"issue":"2","key":"key2020102414200515900_ref028","doi-asserted-by":"crossref","first-page":"177","DOI":"10.1016\/S0148-2963(99)00087-9","article-title":"Atmospheric qualities of online retailing: a conceptual model and implications","volume":"54","year":"2001","journal-title":"Journal of Business Research"},{"issue":"6","key":"key2020102414200515900_ref029","doi-asserted-by":"crossref","first-page":"2771","DOI":"10.1016\/j.chb.2008.04.004","article-title":"Interface design and emotions experienced on B2C Web sites: empirical testing of a research model","volume":"24","year":"2008","journal-title":"Computers in Human Behavior"},{"issue":"6","key":"key2020102414200515900_ref030","doi-asserted-by":"crossref","first-page":"847","DOI":"10.1109\/THMS.2016.2620901","article-title":"Web design attributes in building user trust, satisfaction, and loyalty for a high uncertainty avoidance culture","volume":"47","year":"2017","journal-title":"IEEE Transactions on Human-Machine Systems"},{"key":"key2020102414200515900_ref031","first-page":"656","article-title":"Impact of web design features on irritation for E-commerce websites","year":"2018"},{"issue":"2","key":"key2020102414200515900_ref032","doi-asserted-by":"crossref","first-page":"113","DOI":"10.1080\/0144929X.2016.1199051","article-title":"Interactivity, engagement, and technology dependence: understanding users' technology utilisation behaviour","volume":"36","year":"2017","journal-title":"Behaviour and Information Technology"},{"issue":"4","key":"key2020102414200515900_ref033","doi-asserted-by":"crossref","first-page":"269","DOI":"10.1016\/j.ijinfomgt.2017.03.003","article-title":"Design and performance attributes driving mobile travel application engagement","volume":"37","year":"2017","journal-title":"International Journal of Information Management"},{"issue":"6","key":"key2020102414200515900_ref034","doi-asserted-by":"crossref","first-page":"425","DOI":"10.1016\/j.elerap.2013.06.001","article-title":"The role of atmospheric cues in online impulse-buying behavior","volume":"12","year":"2013","journal-title":"Electronic Commerce Research and Applications"},{"key":"key2020102414200515900_ref035","unstructured":"Forneil, C. and Cha, J. (1994), \u201cPartial least squares\u201d, in Bagozzi, R.P. (Ed.), Advanced Methods in Marketing Research, Blackwell Business, Cambridge, pp. 52-78."},{"issue":"1","key":"key2020102414200515900_ref036","doi-asserted-by":"crossref","first-page":"39","DOI":"10.1177\/002224378101800104","article-title":"Evaluating structural equation models with unobserved variables and measurement error","volume":"18","year":"1981","journal-title":"Journal of Marketing Research"},{"issue":"3","key":"key2020102414200515900_ref037","doi-asserted-by":"crossref","first-page":"387","DOI":"10.1016\/S0148-2963(03)00106-1","article-title":"Interactivity and vividness effects on social presence and involvement with a web-based advertisement","volume":"58","year":"2005","journal-title":"Journal of Business Research"},{"issue":"4","key":"key2020102414200515900_ref038","doi-asserted-by":"crossref","first-page":"653","DOI":"10.1016\/j.jretconser.2014.01.001","article-title":"Online consumer behaviour and its relationship to website atmospheric induced flow: insights into online travel agencies in China","volume":"21","year":"2014","journal-title":"Journal of Retailing and Consumer Services"},{"key":"key2020102414200515900_ref039","first-page":"91","article-title":"A practical guide to factorial validity using PLS-Graph: tutorial and annotated example","volume":"16","year":"2005","journal-title":"Communications of the Association for Information Systems"},{"key":"key2020102414200515900_ref040","volume-title":"SPSS for Windows Step by Step: A Simple Guide and Reference, 11.0 Update","year":"2003"},{"issue":"1","key":"key2020102414200515900_ref041","doi-asserted-by":"crossref","first-page":"70","DOI":"10.1080\/09588221.2012.700315","article-title":"Technologies for foreign language learning: a review of technology types and their effectiveness","volume":"27","year":"2014","journal-title":"Computer Assisted Language Learning"},{"issue":"2","key":"key2020102414200515900_ref042","doi-asserted-by":"crossref","first-page":"273","DOI":"10.1080\/21670811.2018.1488598","article-title":"Simply bells and whistles?: cognitive effects of visual aesthetics in digital longforms","volume":"7","year":"2019","journal-title":"Digital Journalism"},{"issue":"3","key":"key2020102414200515900_ref043","doi-asserted-by":"crossref","first-page":"1346","DOI":"10.1016\/j.ejor.2006.09.017","article-title":"The assessment of user-perceived web quality: application of a satisfaction benchmarking approach","volume":"187","year":"2008","journal-title":"European Journal of Operational Research"},{"issue":"2","key":"key2020102414200515900_ref044","first-page":"279","article-title":"Promoting online learners' continuance intention: an integrated flow framework","volume":"53","year":"2015","journal-title":"Information and Management"},{"key":"key2020102414200515900_ref503","volume-title":"Multivariate Data Analysis with Readings","year":"1987"},{"issue":"2","key":"key2020102414200515900_ref504","doi-asserted-by":"crossref","first-page":"139","DOI":"10.2753\/MTP1069-6679190202","article-title":"PLS-SEM: indeed a silver bullet","volume":"19","year":"2011","journal-title":"Journal of Marketing Theory and Practice"},{"key":"key2020102414200515900_ref505","volume-title":"A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM)","year":"2015"},{"key":"key2020102414200515900_ref045","doi-asserted-by":"crossref","first-page":"224","DOI":"10.1016\/j.chb.2015.07.056","article-title":"Perceived irritation in online shopping: the impact of website design characteristics","volume":"54","year":"2016","journal-title":"Computers in Human Behavior"},{"issue":"1","key":"key2020102414200515900_ref046","doi-asserted-by":"crossref","first-page":"5","DOI":"10.1016\/j.jbusres.2008.01.018","article-title":"The effect of web interface features on consumer online purchase intentions","volume":"62","year":"2009","journal-title":"Journal of Business Research"},{"issue":"1","key":"key2020102414200515900_ref047","doi-asserted-by":"crossref","first-page":"5","DOI":"10.1016\/j.jbusres.2008.01.018","article-title":"The effect of web interface features on consumer online purchase intentions","volume":"62","year":"2009","journal-title":"Journal of Business Research"},{"issue":"1","key":"key2020102414200515900_ref048","first-page":"36","article-title":"Measuring student engagement in technology-mediated learning: a review","volume":"90","year":"2015","journal-title":"Computers and Education"},{"key":"key2020102414200515900_ref049","doi-asserted-by":"crossref","first-page":"35","DOI":"10.1016\/j.ijhcs.2016.02.001","article-title":"Leveraging Microsoft's mobile usability guidelines: conceptualizing and developing scales for mobile application usability","volume":"89","year":"2016","journal-title":"International Journal of Human-Computer Studies"},{"issue":"4","key":"key2020102414200515900_ref050","doi-asserted-by":"crossref","first-page":"549","DOI":"10.1007\/s10257-011-0181-5","article-title":"The impact of website quality on customer satisfaction and purchase intention: perceived playfulness and perceived flow as mediators","volume":"10","year":"2012","journal-title":"Information Systems and E-Business Management"},{"key":"key2020102414200515900_ref051","doi-asserted-by":"crossref","first-page":"43","DOI":"10.1016\/j.chb.2014.05.015","article-title":"Organizational balancing of website interactivity and control: an examination of ideological groups and the duality of goals","volume":"38","year":"2014","journal-title":"Computers in Human Behavior"},{"issue":"1","key":"key2020102414200515900_ref052","doi-asserted-by":"crossref","first-page":"34","DOI":"10.17705\/1jais.00218","article-title":"Effects of interactivity on website involvement and purchase intention","volume":"11","year":"2010","journal-title":"Journal of the Association for Information Systems"},{"key":"key2020102414200515900_ref053","first-page":"1303","article-title":"The co-learning process in healthcare professionals: assessing user satisfaction in virtual communities of practice","volume":"51","year":"2014","journal-title":"Computers in Human Behavior"},{"issue":"1","key":"key2020102414200515900_ref054","doi-asserted-by":"crossref","first-page":"75","DOI":"10.1016\/j.jbi.2004.11.005","article-title":"A user-centered framework for redesigning health care interfaces","volume":"38","year":"2005","journal-title":"Journal of Biomedical Informatics"},{"issue":"4","key":"key2020102414200515900_ref055","doi-asserted-by":"crossref","first-page":"35","DOI":"10.2753\/JOA0091-3367350403","article-title":"Interactivity and its facets revisited: theory and empirical test","volume":"35","year":"2006","journal-title":"Journal of Advertising"},{"issue":"2","key":"key2020102414200515900_ref056","doi-asserted-by":"crossref","first-page":"143","DOI":"10.1007\/s12528-014-9081-2","article-title":"Integrating user interface and personal innovativeness into the TAM for mobile learning in Cyber University","volume":"26","year":"2014","journal-title":"Journal of Computing in Higher Education"},{"key":"key2020102414200515900_ref058","volume-title":"Multivariate Data Analysis: A Global Perspective","year":"2009","edition":"7th ed."},{"issue":"1","key":"key2020102414200515900_ref059","doi-asserted-by":"crossref","first-page":"141","DOI":"10.1177\/001316446002000116","article-title":"The application of electronic computers to factor analysis","volume":"20","year":"1960","journal-title":"Educational and Psychological Measurement"},{"key":"key2020102414200515900_ref060","doi-asserted-by":"crossref","first-page":"210","DOI":"10.1016\/j.chb.2015.01.012","article-title":"In-store mobile usage: downloading and usage intention toward mobile location-based retail apps","volume":"46","year":"2015","journal-title":"Computers in Human Behavior"},{"issue":"4","key":"key2020102414200515900_ref061","first-page":"737","article-title":"Mobile learning and integration of mobile technologies in education","volume":"19","year":"2013","journal-title":"Education and Information Technologies"},{"issue":"1","key":"key2020102414200515900_ref062","first-page":"148","article-title":"Examining the antecedents and consequences of mobile app engagement","volume":"35","year":"2017","journal-title":"Telematics and Informatics"},{"issue":"3","key":"key2020102414200515900_ref506","doi-asserted-by":"crossref","first-page":"239","DOI":"10.1287\/isre.13.3.239.79","article-title":"Business as buildings: metrics for the architectural quality of internet businesses","volume":"13","year":"2002","journal-title":"Information Systems Research"},{"issue":"3","key":"key2020102414200515900_ref063","doi-asserted-by":"crossref","first-page":"239","DOI":"10.1287\/isre.13.3.239.79","article-title":"Business as buildings: metrics for the architectural quality of internet businesses","volume":"13","year":"2002","journal-title":"Information Systems Research"},{"issue":"2","key":"key2020102414200515900_ref064","doi-asserted-by":"crossref","first-page":"95","DOI":"10.1016\/j.jretconser.2006.05.001","article-title":"Influences of online store perception , shopping enjoyment , and shopping involvement on consumer patronage behavior towards an online retailer","volume":"14","year":"2007","journal-title":"Journal of Retailing and Consumer Services"},{"key":"key2020102414200515900_ref065","volume-title":"WarpPLS 5.0 User Manual","year":"2014"},{"issue":"3","key":"key2020102414200515900_ref066","doi-asserted-by":"crossref","first-page":"377","DOI":"10.1016\/j.chb.2009.11.009","article-title":"The interactional effects of atmospherics and perceptual curiosity on emotions and online shopping intention","volume":"26","year":"2010","journal-title":"Computers in Human Behavior"},{"issue":"3","key":"key2020102414200515900_ref067","doi-asserted-by":"crossref","first-page":"377","DOI":"10.1016\/j.chb.2009.11.009","article-title":"The interactional effects of atmospherics and perceptual curiosity on emotions and online shopping intention","volume":"26","year":"2010","journal-title":"Computers in Human Behavior"},{"issue":"3","key":"key2020102414200515900_ref068","doi-asserted-by":"crossref","first-page":"269","DOI":"10.1016\/j.ijhcs.2003.09.002","article-title":"Assessing dimensions of perceived visual aesthetics of web sites","volume":"60","year":"2004","journal-title":"International Journal of Human-Computer Studies"},{"issue":"4","key":"key2020102414200515900_ref069","doi-asserted-by":"crossref","first-page":"3245","DOI":"10.1007\/s11277-017-4929-1","article-title":"A study on the use intention of long term evolution mobile service","volume":"98","year":"2018","journal-title":"Wireless Personal Communications"},{"issue":"4","key":"key2020102414200515900_ref070","doi-asserted-by":"crossref","first-page":"329","DOI":"10.1016\/j.compind.2009.12.004","article-title":"The effects of usability and web design attributes on user preference for e-commerce web sites","volume":"61","year":"2010","journal-title":"Computers in Industry"},{"issue":"1","key":"key2020102414200515900_ref071","doi-asserted-by":"crossref","first-page":"31","DOI":"10.1016\/j.im.2008.11.002","article-title":"Designing useable online stores: a landscape preference perspective","volume":"46","year":"2009","journal-title":"Information and Management"},{"issue":"2","key":"key2020102414200515900_ref072","doi-asserted-by":"crossref","first-page":"450","DOI":"10.1016\/j.dss.2011.10.004","article-title":"Understanding of website usability: specifying and measuring constructs and their relationships","volume":"52","year":"2012","journal-title":"Decision Support Systems"},{"issue":"2","key":"key2020102414200515900_ref073","doi-asserted-by":"crossref","first-page":"140","DOI":"10.1177\/0887302X09341586","article-title":"Affective and cognitive online shopping experience: effects of image interactivity technology and experimenting with appearance","volume":"28","year":"2010","journal-title":"Clothing and Textiles Research Journal"},{"issue":"6","key":"key2020102414200515900_ref074","doi-asserted-by":"crossref","first-page":"817","DOI":"10.1089\/cpb.2007.9948","article-title":"Measuring online learning systems success: applying the updated DeLone and McLean model","volume":"10","year":"2007","journal-title":"CyberPsychology and Behavior"},{"issue":"3","key":"key2020102414200515900_ref075","doi-asserted-by":"crossref","first-page":"26","DOI":"10.1108\/09670731311318361","article-title":"Issues in mobile learning technology","volume":"21","year":"2013","journal-title":"Human Resource Management International Digest"},{"issue":"3","key":"key2020102414200515900_ref076","doi-asserted-by":"crossref","first-page":"829","DOI":"10.1016\/j.dss.2013.04.001","article-title":"Website attributes in urging online impulse purchase: an empirical investigation on consumer perceptions","volume":"55","year":"2013","journal-title":"Decision Support Systems"},{"issue":"2","key":"key2020102414200515900_ref507","doi-asserted-by":"crossref","first-page":"600","DOI":"10.1016\/j.compedu.2009.09.009","article-title":"Extending the TAM model to explore the factors that affect intention to use an online learning community","volume":"54","year":"2010","journal-title":"Computers and Education"},{"key":"key2020102414200515900_ref077","doi-asserted-by":"crossref","first-page":"25","DOI":"10.1016\/j.displa.2016.02.004","article-title":"How homepage aesthetic design influences users' satisfaction: evidence from China","volume":"42","year":"2016","journal-title":"Displays"},{"issue":"2","key":"key2020102414200515900_ref078","doi-asserted-by":"crossref","first-page":"211","DOI":"10.1016\/j.jretconser.2013.09.001","article-title":"Differential effects of atmospheric cues on emotions and loyalty intention with respect to age under online\/offline environment","volume":"21","year":"2014","journal-title":"Journal of Retailing and Consumer Services"},{"issue":"1","key":"key2020102414200515900_ref079","doi-asserted-by":"crossref","first-page":"78","DOI":"10.1177\/0894439315574248","article-title":"The use of PCs, smartphones, and tablets in a probability-based panel survey: effects on survey measurement error","volume":"34","year":"2016","journal-title":"Social Science Computer Review"},{"issue":"4","key":"key2020102414200515900_ref080","doi-asserted-by":"crossref","first-page":"312","DOI":"10.1108\/09593841011087789","article-title":"Satisfaction determinants in the Greek online shopping context","volume":"23","year":"2010","journal-title":"Information Technology and People"},{"issue":"9\/1","key":"key2020102414200515900_ref081","first-page":"1140","article-title":"Store atmosphere in web retailing","volume":"43","year":"2009","journal-title":"European Journal of Marketing"},{"issue":"8","key":"key2020102414200515900_ref082","doi-asserted-by":"crossref","first-page":"1075","DOI":"10.1177\/0093650215594234","article-title":"Toward a cognitive-affective process model of hostile media perceptions: a multi-country structural equation modeling approach","volume":"44","year":"2017","journal-title":"Communication Research"},{"issue":"3","key":"key2020102414200515900_ref083","doi-asserted-by":"crossref","first-page":"296","DOI":"10.1287\/isre.13.3.296.76","article-title":"The measurement of web-customer satisfaction: an expectation and disconfirmation approach","volume":"13","year":"2002","journal-title":"Information Systems Research"},{"issue":"6","key":"key2020102414200515900_ref084","doi-asserted-by":"crossref","first-page":"616","DOI":"10.1080\/13683500.2016.1200539","article-title":"Attracting tourists to travel companies' websites: the structural relationship between website brand, personal value, shopping experience, perceived risk and purchase intention","volume":"21","year":"2018","journal-title":"Current Issues in Tourism"},{"issue":"10","key":"key2020102414200515900_ref085","doi-asserted-by":"crossref","first-page":"689","DOI":"10.1016\/j.ijhcs.2010.05.006","article-title":"Facets of visual aesthetics","volume":"68","year":"2010","journal-title":"International Journal of Human-Computer Studies"},{"issue":"4","key":"key2020102414200515900_ref086","doi-asserted-by":"crossref","first-page":"526","DOI":"10.1016\/S0148-2963(03)00143-7","article-title":"An empirical investigation of web site characteristics, consumer emotional states and on-line shopping behaviors","volume":"58","year":"2005","journal-title":"Journal of Business Research"},{"key":"key2020102414200515900_ref087","doi-asserted-by":"crossref","first-page":"56","DOI":"10.1016\/j.compedu.2017.02.005","article-title":"Mobile-based assessment: investigating the factors that influence behavioral intention to use","volume":"109","year":"2017","journal-title":"Computers and Education"},{"issue":"2","key":"key2020102414200515900_ref088","first-page":"587","article-title":"Factors that influence behavioral intention to use mobile-based assessment: a STEM teachers' perspective","volume":"50","year":"2018","journal-title":"British Journal of Educational Technology"},{"issue":"1","key":"key2020102414200515900_ref089","doi-asserted-by":"crossref","first-page":"22","DOI":"10.1287\/mksc.19.1.22.15184","article-title":"Measuring the customer experience in online environments: a structural modeling approach","volume":"19","year":"2000","journal-title":"Marketing Science"},{"issue":"12","key":"key2020102414200515900_ref090","doi-asserted-by":"crossref","first-page":"913","DOI":"10.1016\/j.ijhcs.2010.08.003","article-title":"Consumer trust and distrust: an issue of website design","volume":"68","year":"2010","journal-title":"Journal of Human Computer Studies"},{"issue":"2","key":"key2020102414200515900_ref091","doi-asserted-by":"crossref","first-page":"151","DOI":"10.1287\/isre.13.2.151.88","article-title":"Web site usability, design, and performance metrics","volume":"13","year":"2002","journal-title":"Information Systems Research"},{"issue":"1","key":"key2020102414200515900_ref092","doi-asserted-by":"crossref","first-page":"66","DOI":"10.1108\/MIP-11-2017-0318","article-title":"The role of customer engagement in the involvement-loyalty link","volume":"37","year":"2019","journal-title":"Marketing Intelligence and Planning"},{"issue":"3","key":"key2020102414200515900_ref093","doi-asserted-by":"crossref","first-page":"339","DOI":"10.1016\/j.sapharm.2014.08.011","article-title":"The impacts of second generation e-prescribing usability on community pharmacists outcomes","volume":"11","year":"2015","journal-title":"Research in Social and Administrative Pharmacy"},{"key":"key2020102414200515900_ref509","doi-asserted-by":"crossref","unstructured":"Pelet, J.-E., Taieb, B., Monia, M., Norchene, B.D.M., Prashant, M. and Zaid Mohammad Obeidat Joanna, Z. (2017), \u201cImpact of M-commerce website design on consumers\u2019 behavioral intentions: an empirical study of age as a moderating influence\u201d, in Rossi, P. (Ed.), Marketing at the Confluence between Entertainment and Analytics. Developments in Marketing Science: Proceedings of the Academy of Marketing Science, Springer, Cham, pp. 111-124, available at: https:\/\/link.springer.com\/chapter\/10.1007\/978-3-319-47331-4_21.","DOI":"10.1007\/978-3-319-47331-4_21"},{"issue":"2","key":"key2020102414200515900_ref094","doi-asserted-by":"crossref","first-page":"190","DOI":"10.1108\/NBRI-11-2016-0038","article-title":"The effect of product aesthetics information on website appeal in online shopping","volume":"8","year":"2017","journal-title":"Nankai Business Review International"},{"issue":"4","key":"key2020102414200515900_ref095","doi-asserted-by":"crossref","first-page":"556","DOI":"10.1111\/j.1468-2958.1990.tb00222.x","article-title":"Involvement with local television news cognitive and emotional dimensions","volume":"16","year":"1990","journal-title":"Human Communication Research"},{"key":"key2020102414200515900_ref096","doi-asserted-by":"crossref","first-page":"164","DOI":"10.1016\/j.ergon.2016.06.002","article-title":"Typeface comparison - does the x-height of lower-case letters increased to the size of upper-case letters speed up recognition?","volume":"54","year":"2016","journal-title":"International Journal of Industrial Ergonomics"},{"key":"key2020102414200515900_ref097","first-page":"43","volume-title":"Assessing Interactivity in Computer-Mediated Research","year":"2002"},{"key":"key2020102414200515900_ref098","doi-asserted-by":"crossref","first-page":"335","DOI":"10.1016\/j.chb.2014.09.021","article-title":"Are your users actively involved? A cognitive absorption perspective in mobile training","volume":"44","year":"2015","journal-title":"Computers in Human Behavior"},{"key":"key2020102414200515900_ref099","first-page":"1","article-title":"Web design patterns for mobile devices","year":"2012"},{"issue":"1","key":"key2020102414200515900_ref100","doi-asserted-by":"crossref","first-page":"74","DOI":"10.1007\/BF02723327","article-title":"On the evaluation of structural equation models","volume":"16","year":"1988","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"12","key":"key2020102414200515900_ref101","doi-asserted-by":"crossref","first-page":"1632","DOI":"10.1016\/j.jbusres.2004.07.009","article-title":"Modeling the impact of internet atmospherics on surfer behavior","volume":"58","year":"2005","journal-title":"Journal of Business Research"},{"issue":"1","key":"key2020102414200515900_ref102","doi-asserted-by":"crossref","first-page":"83","DOI":"10.1080\/10696679.2018.1534211","article-title":"What drives M-shoppers to continue using mobile devices to buy?","volume":"27","year":"2019","journal-title":"Journal of Marketing Theory and Practice"},{"key":"key2020102414200515900_ref103","doi-asserted-by":"crossref","first-page":"160","DOI":"10.1016\/j.compedu.2012.12.003","article-title":"Predicting user acceptance of collaborative technologies: an extension of the technology acceptance model for e-learning","volume":"63","year":"2013","journal-title":"Computers and Education"},{"issue":"6","key":"key2020102414200515900_ref510","doi-asserted-by":"crossref","first-page":"1250","DOI":"10.1111\/bjet.12199","article-title":"On the use of extended TAM to assess students\u2019 acceptance and intent to use third-generation learning management systems","volume":"46","year":"2015","journal-title":"British Journal of Educational Technology"},{"issue":"2","key":"key2020102414200515900_ref104","doi-asserted-by":"crossref","first-page":"317","DOI":"10.1016\/j.im.2003.12.013","article-title":"The impact of cognitive absorption on perceived usefulness and perceived ease of use in on-line learning: an extension of the technology acceptance model","volume":"42","year":"2005","journal-title":"Information and Management"},{"issue":"4","key":"key2020102414200515900_ref105","doi-asserted-by":"crossref","first-page":"361","DOI":"10.1057\/palgrave.ejis.3000545","article-title":"User involvement and user satisfaction with information-seeking activity","volume":"14","year":"2005","journal-title":"European Journal of Information Systems"},{"key":"key2020102414200515900_ref106","doi-asserted-by":"crossref","first-page":"375","DOI":"10.1016\/j.chb.2015.02.056","article-title":"Linking objective design factors with subjective aesthetics: an experimental study on how structure and color of websites affect the facets of users' visual aesthetic perception","volume":"49","year":"2015","journal-title":"Computers in Human Behavior"},{"issue":"8","key":"key2020102414200515900_ref107","doi-asserted-by":"crossref","first-page":"609","DOI":"10.1016\/j.im.2013.08.002","article-title":"Intention to purchase on social commerce websites across cultures: a cross-regional study","volume":"50","year":"2013","journal-title":"Information and Management"},{"key":"key2020102414200515900_ref108","doi-asserted-by":"crossref","first-page":"622","DOI":"10.1016\/j.chb.2016.02.090","article-title":"The effect of web advertising visual design on online purchase intention: an examination across gender","volume":"60","year":"2016","journal-title":"Computers in Human Behavior"},{"issue":"5","key":"key2020102414200515900_ref109","doi-asserted-by":"crossref","first-page":"1134","DOI":"10.1108\/IntR-12-2014-0312","article-title":"Interaction, engagement, and perceived interactivity in single-handed interaction","volume":"26","year":"2016","journal-title":"Internet Research"},{"key":"key2020102414200515900_ref110","doi-asserted-by":"crossref","first-page":"168","DOI":"10.1016\/j.chb.2014.03.050","article-title":"The influence of web aesthetics on customers' PAD","volume":"36","year":"2014","journal-title":"Computers in Human Behavior"},{"issue":"4","key":"key2020102414200515900_ref111","doi-asserted-by":"crossref","first-page":"73","DOI":"10.1111\/j.1460-2466.1992.tb00812.x","article-title":"Defining virtual reality: dimensions determining telepresence","volume":"42","year":"1992","journal-title":"Journal of Communication"},{"issue":"5","key":"key2020102414200515900_ref112","doi-asserted-by":"crossref","first-page":"306","DOI":"10.1080\/08911762.2019.1620902","article-title":"Mobile social commerce: current state and future directions","volume":"32","year":"2019","journal-title":"Journal of Global Marketing"},{"key":"key2020102414200515900_ref113","doi-asserted-by":"crossref","first-page":"126","DOI":"10.1016\/j.apergo.2015.03.006","article-title":"The effect of user's perceived presence and promotion focus on usability for interacting in virtual environments","volume":"50","year":"2015","journal-title":"Applied Ergonomics"},{"issue":"4","key":"key2020102414200515900_ref114","doi-asserted-by":"crossref","first-page":"145","DOI":"10.1016\/j.tele.2017.01.006","article-title":"Mobile application driven consumer engagement","volume":"34","year":"2017","journal-title":"Telematics and Informatics"},{"issue":"1","key":"key2020102414200515900_ref115","doi-asserted-by":"crossref","first-page":"159","DOI":"10.1016\/j.csda.2004.03.005","article-title":"PLS path modeling","volume":"48","year":"2005","journal-title":"Computational Statistics and Data Analysis"},{"issue":"3","key":"key2020102414200515900_ref116","doi-asserted-by":"crossref","first-page":"281","DOI":"10.1016\/S1071-5819(03)00008-9","article-title":"An empirical study of the effects of interactivity on web user attitude","volume":"58","year":"2003","journal-title":"International Journal of Human-Computer Studies"},{"issue":"1","key":"key2020102414200515900_ref117","doi-asserted-by":"crossref","first-page":"29","DOI":"10.1504\/IJMC.2014.059241","article-title":"Mobile websites: usability evaluation and design","volume":"12","year":"2014","journal-title":"International Journal of Mobile Communications"},{"issue":"6","key":"key2020102414200515900_ref118","doi-asserted-by":"crossref","first-page":"1831","DOI":"10.1016\/j.chb.2010.07.016","article-title":"Symmetry and aesthetics in website design: it's a man's business","volume":"26","year":"2010","journal-title":"Computers in Human Behavior"},{"key":"key2020102414200515900_ref119","doi-asserted-by":"crossref","first-page":"406","DOI":"10.1016\/j.chb.2018.01.025","article-title":"Reflective learning with complex problems in a visualization-based learning environment with expert support","volume":"87","year":"2018","journal-title":"Computers in Human Behavior"},{"issue":"1","key":"key2020102414200515900_ref120","doi-asserted-by":"crossref","first-page":"177","DOI":"10.2307\/20650284","article-title":"Using PLS path modeling for assessing hierarchical construct models: guidelines and empirical illustration","volume":"33","year":"2009","journal-title":"MIS Quarterly"},{"issue":"6","key":"key2020102414200515900_ref121","doi-asserted-by":"crossref","first-page":"577","DOI":"10.1504\/IJMC.2017.086878","article-title":"Involvement, content and interactivity drivers for consumer loyalty in mobile advertising: the mediating role of advertising value","volume":"15","year":"2017","journal-title":"International Journal of Mobile Communications"},{"key":"key2020102414200515900_ref122","doi-asserted-by":"crossref","first-page":"253","DOI":"10.1016\/j.jretconser.2019.04.003","article-title":"Website interactivity may compensate for consumers' reduced control in E-Commerce","volume":"49","year":"2019","journal-title":"Journal of Retailing and Consumer Services"},{"key":"key2020102414200515900_ref123","doi-asserted-by":"crossref","first-page":"620","DOI":"10.1016\/j.chb.2016.05.046","article-title":"Interactivity and memory: information processing of interactive versus non-interactive content","volume":"63","year":"2016","journal-title":"Computers in Human Behavior"},{"issue":"4","key":"key2020102414200515900_ref124","doi-asserted-by":"crossref","first-page":"585","DOI":"10.1177\/0092070305278487","article-title":"Interactivity in the electronic marketplace: an exposition of the concept and implications for research","volume":"33","year":"2005","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"2","key":"key2020102414200515900_ref125","doi-asserted-by":"crossref","first-page":"626","DOI":"10.1111\/bjet.12634","article-title":"Why do college students continue to use mobile learning? Learning involvement and self-determination theory","volume":"50","year":"2019","journal-title":"British Journal of Educational Technology"},{"issue":"3","key":"key2020102414200515900_ref126","doi-asserted-by":"crossref","first-page":"341","DOI":"10.1086\/208520","article-title":"Measuring the involvement construct","volume":"12","year":"1985","journal-title":"Journal of Consumer Research"},{"issue":"2","key":"key2020102414200515900_ref127","doi-asserted-by":"crossref","first-page":"44","DOI":"10.4018\/joeuc.2009040103","article-title":"A model of the relationship among consumer trust, web design and user attributes","volume":"21","year":"2009","journal-title":"Journal of Organizational and End User Computing"},{"issue":"4","key":"key2020102414200515900_ref128","doi-asserted-by":"crossref","first-page":"825","DOI":"10.1016\/j.dss.2012.05.019","article-title":"Enhancing perceived interactivity through network externalities: an empirical study on micro-blogging service satisfaction and continuance intention","volume":"53","year":"2012","journal-title":"Decision Support Systems"},{"key":"key2020102414200515900_ref129","doi-asserted-by":"crossref","first-page":"513","DOI":"10.1016\/j.dss.2012.11.008","article-title":"The impacts of information quality and system quality on users' continuance intention in information-exchange virtual communities: an empirical investigation","volume":"56","year":"2013","journal-title":"Decision Support Systems"},{"key":"key2020102414200515900_ref130","doi-asserted-by":"crossref","first-page":"69","DOI":"10.1016\/j.dss.2014.05.004","article-title":"Moderating role of gender in the relationships between perceived benefits and satisfaction in social virtual world continuance","volume":"65","year":"2014","journal-title":"Decision Support Systems"},{"issue":"2","key":"key2020102414200515900_ref139","doi-asserted-by":"crossref","first-page":"220","DOI":"10.1080\/1743727X.2015.1005806","article-title":"A primer on partial least squares structural equation modeling (PLS-SEM)","volume":"38","year":"2015","journal-title":"International Journal of Research and Method in Education"},{"issue":"2","key":"key2020102414200515900_ref131","doi-asserted-by":"crossref","first-page":"297","DOI":"10.25300\/MISQ\/2015\/39.2.02","article-title":"Consistent partial least squares path modeling","volume":"39","year":"2015","journal-title":"MIS Quarterly"}],"container-title":["Internet Research"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/INTR-05-2019-0217\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/INTR-05-2019-0217\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T21:35:57Z","timestamp":1753392957000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/intr\/article\/30\/6\/1631-1663\/513826"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020,7,7]]},"references-count":140,"journal-issue":{"issue":"6","published-print":{"date-parts":[[2020,7,7]]}},"alternative-id":["10.1108\/INTR-05-2019-0217"],"URL":"https:\/\/doi.org\/10.1108\/intr-05-2019-0217","relation":{},"ISSN":["1066-2243"],"issn-type":[{"value":"1066-2243","type":"print"}],"subject":[],"published":{"date-parts":[[2020,7,7]]}}}