{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,5]],"date-time":"2026-06-05T17:58:29Z","timestamp":1780682309586,"version":"3.54.1"},"reference-count":160,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2018,6,4]],"date-time":"2018-06-04T00:00:00Z","timestamp":1528070400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["INTR"],"published-print":{"date-parts":[[2018,6,4]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>The purpose of this paper is to investigate the relationship between e-buyers and e-sellers in the context of the Chinese culture. It examines the relationships among swift guanxi, trust, uncertainty, and repurchase intentions. This study probes the possible mediation effects caused by the process where consumers form their thoughts and actions.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>This study developed a theoretical model to examine how swift guanxi, trust, and uncertainty influence repurchase intentions of online auction consumers. The mediation effects of trust and uncertainty were also examined. This study gathered 455 valid samples and analyzed data by applying a structural equation modeling.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The results confirm that swift guanxi has significant and positive effects on trust and repurchase intentions, but swift guanxi has a significant and negative effect on uncertainty. In addition, trust has a significant and positive effect on repurchase intentions. On the other hand, uncertainty has a significant and negative effect on repurchase intentions. Finally, both trust and uncertainty have partial mediation effects between swift guanxi and repurchase intention.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title><jats:p>The findings extend the current state of knowledge about the relationships among swift guanxi, trust, uncertainty, and repurchase intentions, as well as reveal the psychological mechanism of the effects of trust and uncertainty on repurchase intentions.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title><jats:p>The findings provide a deeper understanding of the effect of customers\u2019 swift guanxi on repurchase intentions under different perspectives of the double-edged sword of trust and uncertainty in Yahoo! Online auction.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This study decomposes the constructs of swift guanxi, trust, and uncertainty into various dimensions and investigates the relationships between these dimensions and repurchase intentions. It has not been done in this way previously. The results contribute to the understanding of online auction customers\u2019 behaviors.<\/jats:p><\/jats:sec>","DOI":"10.1108\/intr-06-2017-0233","type":"journal-article","created":{"date-parts":[[2018,4,13]],"date-time":"2018-04-13T07:39:29Z","timestamp":1523605169000},"page":"716-745","source":"Crossref","is-referenced-by-count":42,"title":["The contradiction of trust and uncertainty from the viewpoint of swift guanxi"],"prefix":"10.1108","volume":"28","author":[{"given":"Tao-Sheng","family":"Chiu","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Wen-Hai","family":"Chih","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Jaime","family":"Ortiz","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Chia-Yi","family":"Wang","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"140","reference":[{"issue":"1","key":"key2020100209223792500_ref001","doi-asserted-by":"crossref","first-page":"75","DOI":"10.1016\/S0167-8116(98)00011-1","article-title":"The effect of channel relationships and guanxi on the performance of inter-province export ventures in the people\u2019s Republic of China","volume":"16","year":"1999","journal-title":"International Journal of Research in Marketing"},{"issue":"1","key":"key2020100209223792500_ref002","doi-asserted-by":"crossref","first-page":"18","DOI":"10.1177\/002224379202900103","article-title":"The use of pledges to build and sustain commitment in distribution channels","volume":"29","year":"1992","journal-title":"Journal of Marketing Research"},{"issue":"2","key":"key2020100209223792500_ref003","doi-asserted-by":"crossref","first-page":"155","DOI":"10.1007\/BF02294170","article-title":"The effect of sampling error on convergence, improper solutions, and goodness-of-fit indices for maximum likelihood confirmatory factor analysis","volume":"49","year":"1984","journal-title":"Psychometrika"},{"issue":"3","key":"key2020100209223792500_ref004","doi-asserted-by":"crossref","first-page":"411","DOI":"10.1037\/0033-2909.103.3.411","article-title":"Structural equation modeling in practice: a review and recommended two-step approach","volume":"103","year":"1988","journal-title":"Psychological Bulletin"},{"issue":"5","key":"key2020100209223792500_ref005","doi-asserted-by":"crossref","first-page":"626","DOI":"10.1108\/10662241211271581","article-title":"Friend me: which factors influence top global brands participation in social network sites","volume":"22","year":"2012","journal-title":"Internet Research"},{"issue":"12","key":"key2020100209223792500_ref006","first-page":"145","article-title":"A relationship marketing approach to guanxi","volume":"32","year":"1998","journal-title":"European Journal of Marketing"},{"issue":"3","key":"key2020100209223792500_ref007","doi-asserted-by":"crossref","first-page":"273","DOI":"10.1016\/S0167-9236(02)00074-X","article-title":"Building trust in online auction markets through an economic incentive mechanism","volume":"35","year":"2003","journal-title":"Decision Support Systems"},{"key":"key2020100209223792500_ref008","volume-title":"The Logic and Limits of Trust","year":"1983"},{"issue":"6","key":"key2020100209223792500_ref009","doi-asserted-by":"crossref","first-page":"1173","DOI":"10.1037\/0022-3514.51.6.1173","article-title":"The moderator-mediator variable distinction in social psychological research: conceptual strategic, and statistical considerations","volume":"51","year":"1986","journal-title":"Journal of Personality and Social Psychology"},{"key":"key2020100209223792500_ref010","unstructured":"Bauer, R.A. 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