{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,22]],"date-time":"2026-07-22T09:33:45Z","timestamp":1784712825853,"version":"3.55.0"},"reference-count":134,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2018,6,4]],"date-time":"2018-06-04T00:00:00Z","timestamp":1528070400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["INTR"],"published-print":{"date-parts":[[2018,6,4]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>Researchers have called for the synthesis of divergent perspectives and the development of a theoretical model that examines individuals\u2019 donation behavior in charitable crowdfunding. To fill this research gap, the purpose of this paper is to synthesize the literature pertaining to the determinants of donation behavior in charitable crowdfunding. Then, drawing on the stimulus-organism-response framework, the authors develop and test a model that explains individuals\u2019 intention to donate to charitable crowdfunding.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>This paper follows a quantitative research approach. An online survey was distributed to collect data from individuals who had experienced charitable crowdfunding. In total, 205 valid responses were received and analyzed.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>First, this study finds that individuals\u2019 empathy and the perceived credibility of a charitable crowdfunding project are key determinants for their intention to donate in charitable crowdfunding. Second, the study finds that website quality, transaction convenience, and project content quality influence both empathy and perceived credibility in different ways. Third, it is noteworthy that initiator reputation is positively related to perceived credibility, while project popularity is positively associated with empathy.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This research advances the knowledge of individual donation behavior in charitable crowdfunding. The model can help researchers understand individuals\u2019 philanthropic behavior by providing empirical explanations of the interplay between technological and project characteristics, emotional and cognitive states, and individuals\u2019 donation behavior. For practitioners, the research suggests appropriate design, launch, and operation strategies to facilitate individuals\u2019 donation behavior in charitable crowdfunding.<\/jats:p><\/jats:sec>","DOI":"10.1108\/intr-06-2017-0240","type":"journal-article","created":{"date-parts":[[2018,4,13]],"date-time":"2018-04-13T07:39:29Z","timestamp":1523605169000},"page":"623-651","source":"Crossref","is-referenced-by-count":192,"title":["Empathy or perceived credibility? 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