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The mixed definitions of the metaverse and unclear relationships between its technical features and user behaviors have greatly impeded its design and application. Therefore, the authors aim to sort out the metaverse definition and properties, analyze its technical features in various contexts and unveil the mechanisms leading to user behaviors.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>The authors conduct a literature review on the definition, technical features and user behaviors of\/in the metaverse.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>First, the authors identify two main categories of the metaverse definition and find a mixed conceptualization. Second, the authors present technologies and technical features in the diverse contexts of the metaverse. Third, the authors summarize the effect of technical features on user behaviors from a sociotechnical perspective.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>The authors analyze the definition, technical features, user behaviors of the metaverse and their theoretical foundations. Based on these findings, the authors propose a theoretical framework unveiling how social and technical elements affect user behaviors in the metaverse. In conclusion, the study offers a research agenda for future studies.<\/jats:p><\/jats:sec>","DOI":"10.1108\/intr-08-2022-0687","type":"journal-article","created":{"date-parts":[[2023,9,11]],"date-time":"2023-09-11T06:56:20Z","timestamp":1694415380000},"page":"129-148","source":"Crossref","is-referenced-by-count":55,"title":["A review of the literature on the metaverse: definition, technologies, and user behaviors"],"prefix":"10.1108","volume":"34","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-4245-8733","authenticated-orcid":false,"given":"Zhongyun","family":"Zhou","sequence":"first","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-4920-6590","authenticated-orcid":false,"given":"Zidie","family":"Chen","sequence":"additional","affiliation":[]},{"given":"Xiao-Ling","family":"Jin","sequence":"additional","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2023,9,12]]},"reference":[{"key":"key2024013109384784300_ref001","doi-asserted-by":"publisher","first-page":"254","DOI":"10.1109\/TEMSCONEUROPE54743.2022.9802015","article-title":"A first bibliometric literature review on metaverse","year":"2022"},{"key":"key2024013109384784300_ref002","doi-asserted-by":"publisher","DOI":"10.1016\/j.caeai.2022.100052","article-title":"A conceptual framework for determining metaverse adoption in higher institutions of gulf area: an empirical study using hybrid SEM-ANN approach","volume":"3","year":"2022","journal-title":"Computers and Education: Artificial Intelligence"},{"key":"key2024013109384784300_ref003","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1080\/10494820.2022.2164313","article-title":"Investigating the role of psychological needs in predicting the educational sustainability of metaverse using a deep learning-based hybrid SEM-ANN technique","year":"2023","journal-title":"Interactive Learning Environments"},{"issue":"4","key":"key2024013109384784300_ref004","doi-asserted-by":"publisher","first-page":"i","DOI":"10.17705\/1jais.00330","article-title":"Expanding the frontiers of information systems research: introduction to the special issue","volume":"14","year":"2013","journal-title":"Journal of the Association for Information Systems"},{"key":"key2024013109384784300_ref005","doi-asserted-by":"publisher","first-page":"198","DOI":"10.1016\/j.jbusres.2022.08.031","article-title":"Money, possessions, and ownership in the Metaverse: NFTs, cryptocurrencies, web3 and wild markets","volume":"153","year":"2022","journal-title":"Journal of Business Research"},{"issue":"3","key":"key2024013109384784300_ref006","doi-asserted-by":"publisher","first-page":"17","DOI":"10.2307\/248710","article-title":"MIS problems and failures: a socio-technical perspective. 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