{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,2]],"date-time":"2025-08-02T17:23:26Z","timestamp":1754155406038,"version":"3.41.2"},"reference-count":119,"publisher":"Emerald","issue":"1","license":[{"start":{"date-parts":[[2018,2,6]],"date-time":"2018-02-06T00:00:00Z","timestamp":1517875200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["INTR"],"published-print":{"date-parts":[[2018,2,6]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>The purpose of this paper is to analyze the organizational impacts of enterprise mobility and the configurations of mobile information technology (IT) impacts in companies with various value creation logics.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>An exploratory approach combining semi-structured interview and repertory grid method was used to evaluate managers\u2019 perspectives on the effects of mobile technologies.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The qualitative findings unearth managers\u2019 perspectives about the organizational impacts of enterprise mobility, which are categorized into six intermediary dimensions and two fundamental impacts. A further analysis of material collected from interviews also shows the differential context-related configurations of mobile IT impacts in companies.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title><jats:p>This study contributes to literature on the business value of IT in general and mobile IT in particular by examining managers\u2019 cognitive constructions of the organizational impacts of enterprise mobility and highlighting the complexity and context-related variety of mobile IT impacts.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title><jats:p>This study provides valuable insights for managers and decision makers that enterprise mobility shows promise in enhancing a firm\u2019s operational and marketing performance.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>Different from prior literature, this study is an exploratory attempt to investigate complex enterprise-mobility-performance relationship and preliminarily uncovers that the mechanisms with which mobile IT influences firm performance vary in different organizational contexts.<\/jats:p><\/jats:sec>","DOI":"10.1108\/intr-10-2016-0293","type":"journal-article","created":{"date-parts":[[2017,12,11]],"date-time":"2017-12-11T19:08:40Z","timestamp":1513019320000},"page":"143-168","source":"Crossref","is-referenced-by-count":2,"title":["Unpacking the organizational impacts of enterprise mobility using the repertory grid technique"],"prefix":"10.1108","volume":"28","author":[{"given":"Yi","family":"Wang","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Yang","family":"Chen","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Tengteng","family":"Zhu","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Danming","family":"Lin","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"issue":"4","key":"key2020100209353860500_ref001","doi-asserted-by":"crossref","first-page":"341","DOI":"10.1504\/IJMC.2003.003990","article-title":"Enterprise mobility: concept and examples","volume":"1","year":"2003","journal-title":"International Journal of Mobile Communications"},{"issue":"1","key":"key2020100209353860500_ref002","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1287\/isre.6.1.3","article-title":"Information technologies and business value: an analytic and empirical investigation","volume":"6","year":"1995","journal-title":"Information Systems Research"},{"issue":"1","key":"key2020100209353860500_ref003","doi-asserted-by":"crossref","first-page":"169","DOI":"10.2307\/3250983","article-title":"A resource-based perspective on information technology capability and firm performance: an empirical investigation","volume":"24","year":"2000","journal-title":"MIS Quarterly"},{"issue":"2","key":"key2020100209353860500_ref004","doi-asserted-by":"crossref","first-page":"253","DOI":"10.1080\/07421222.2005.11045844","article-title":"Types of information technology capabilities and their role in competitive advantage: an empirical study","volume":"22","year":"2005","journal-title":"Journal of Management Information Systems"},{"issue":"7\/8","key":"key2020100209353860500_ref005","first-page":"341","article-title":"Building and leveraging information in dynamic environments: the role of IT infrastructure flexibility as enabler of organizational responsiveness and competitive advantage","volume":"47","year":"2010","journal-title":"Information & Management"},{"key":"key2020100209353860500_ref126","unstructured":"Bluewolf (2013), \u201cGSK goes mobile to get closer to its customers\u201d, available at: www.bluewolf.com\/bluewolf-now\/gsk-goes-mobile-get-closer-its-customers (accessed June 17, 2017)."},{"issue":"3","key":"key2020100209353860500_ref006","doi-asserted-by":"crossref","first-page":"299","DOI":"10.2307\/249620","article-title":"The influence of IT management practice on IT use in large organizations","volume":"18","year":"1994","journal-title":"MIS Quarterly"},{"key":"key2020100209353860500_ref007","doi-asserted-by":"crossref","first-page":"179","DOI":"10.1016\/S0065-2458(08)60644-0","article-title":"Information technology and productivity: a review of the literature","volume":"43","year":"1996","journal-title":"Advances in Computers"},{"issue":"6","key":"key2020100209353860500_ref008","doi-asserted-by":"crossref","first-page":"437","DOI":"10.1002\/smj.4250150603","article-title":"CEOs\u2019 cognitive maps and the scope of the organization","volume":"15","year":"1994","journal-title":"Strategic Management Journal"},{"issue":"4","key":"key2020100209353860500_ref009","doi-asserted-by":"crossref","first-page":"225","DOI":"10.1080\/07421222.2000.11518272","article-title":"IT value: the great divide between qualitative and quantitative and individual and organizational measures","volume":"16","year":"2000","journal-title":"Journal of Management Information Systems"},{"issue":"3","key":"key2020100209353860500_ref010","doi-asserted-by":"crossref","first-page":"620","DOI":"10.1016\/j.dss.2008.11.003","article-title":"Examining the success factors for mobile work in healthcare: a deductive study","volume":"46","year":"2009","journal-title":"Decision Support Systems"},{"year":"2015","key":"key2020100209353860500_ref011","article-title":"The development strategy of IT capability: a contingency perspective"},{"issue":"6","key":"key2020100209353860500_ref012","doi-asserted-by":"crossref","first-page":"605","DOI":"10.1016\/j.im.2014.05.007","article-title":"Job performance through mobile enterprise systems: the role of organizational agility, location independence, and task characteristics","volume":"51","year":"2014","journal-title":"Information & Management"},{"issue":"3","key":"key2020100209353860500_ref013","doi-asserted-by":"crossref","first-page":"14","DOI":"10.69864\/ijbsam.3-3.31","article-title":"Mobile technology and the value chain: participants, activities and value creation","volume":"3","year":"2008","journal-title":"International Journal of Business Science and Applied Management"},{"volume-title":"Qualitative Inquiry and Research Design: Choosing Among Five Traditions","year":"1998","key":"key2020100209353860500_ref014"},{"issue":"2","key":"key2020100209353860500_ref015","doi-asserted-by":"crossref","first-page":"284","DOI":"10.5465\/amr.1984.4277657","article-title":"Toward a model of organizations as interpretation systems","volume":"9","year":"1984","journal-title":"Academy of Management Review"},{"issue":"1","key":"key2020100209353860500_ref016","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1145\/641865.641866","article-title":"Information technology and economic performance: a critical review of the empirical evidence","volume":"35","year":"2003","journal-title":"ACM Computing Surveys (CSUR)"},{"issue":"4","key":"key2020100209353860500_ref017","doi-asserted-by":"crossref","first-page":"637","DOI":"10.2307\/30036551","article-title":"The value relevance of announcements of transformational information technology investments","volume":"27","year":"2003","journal-title":"MIS Quarterly"},{"issue":"5","key":"key2020100209353860500_ref018","doi-asserted-by":"crossref","first-page":"558","DOI":"10.1057\/ejis.2014.13","article-title":"Working with connective flow: how smartphone use is evolving in practice","volume":"23","year":"2014","journal-title":"European Journal of Information Systems"},{"issue":"3","key":"key2020100209353860500_ref019","doi-asserted-by":"crossref","first-page":"313","DOI":"10.1177\/014920630102700306","article-title":"The role of information technology in the organization: a review, model, and assessment","volume":"27","year":"2001","journal-title":"Journal of Management"},{"issue":"5","key":"key2020100209353860500_ref020","doi-asserted-by":"crossref","first-page":"641","DOI":"10.1002\/jid.1717","article-title":"A review of evidence on mobile use by micro and small enterprises in developing countries","volume":"22","year":"2010","journal-title":"Journal of International Development"},{"issue":"2","key":"key2020100209353860500_ref021","doi-asserted-by":"crossref","first-page":"483","DOI":"10.25300\/MISQ\/2013\/37.2.08","article-title":"Information technology and business-level strategy: toward an integrated theoretical perspective","volume":"37","year":"2013","journal-title":"MIS Quarterly"},{"issue":"4","key":"key2020100209353860500_ref022","doi-asserted-by":"crossref","first-page":"835","DOI":"10.1287\/isre.1100.0326","article-title":"Research commentary \u2013 seeking the configurations of digital ecodynamics: it takes three to tango","volume":"21","year":"2010","journal-title":"Information Systems Research"},{"issue":"1","key":"key2020100209353860500_ref023","doi-asserted-by":"crossref","first-page":"16","DOI":"10.1057\/ejis.2010.53","article-title":"How do IT capabilities create strategic value? Toward greater integration of insights from reductionistic and holistic approaches","volume":"20","year":"2011","journal-title":"European Journal of Information Systems"},{"issue":"4","key":"key2020100209353860500_ref024","doi-asserted-by":"crossref","first-page":"304","DOI":"10.1080\/10580530.2011.610276","article-title":"The effect of organizational factors on the business value of IT: universalistic, contingency, and configurational predictions","volume":"28","year":"2011","journal-title":"Information Systems Management"},{"issue":"4","key":"key2020100209353860500_ref025","doi-asserted-by":"crossref","first-page":"1180","DOI":"10.5465\/amr.2007.26586092","article-title":"A set-theoretic approach to organizational configurations","volume":"32","year":"2007","journal-title":"Academy of Management Review"},{"key":"key2020100209353860500_ref026","unstructured":"Gartner (2012), \u201cCIOs\u2019 next-generation mobile strategy checklist\u201d, available at: www.gartner.com\/doc\/1998618\/cios-nextgeneration-mobile-strategy-checklist (accessed October 1, 2016)."},{"key":"key2020100209353860500_ref027","unstructured":"Gartner (2015), \u201cFlipping to digital leadership: insights from the 2015 Gartner CIO agenda report\u201d, available at: www.gartner.com\/doc\/2864717\/flipping-digital-leadership-cio-agenda (accessed October 1, 2016)."},{"issue":"3","key":"key2020100209353860500_ref028","doi-asserted-by":"crossref","first-page":"19","DOI":"10.1080\/10864415.2004.11044304","article-title":"Success factors and impacts of mobile business applications: results from a mobile e-procurement study","volume":"8","year":"2004","journal-title":"International Journal of Electronic Commerce"},{"volume-title":"Case Studies and Theory Development in the Social Sciences","year":"2005","key":"key2020100209353860500_ref029"},{"key":"key2020100209353860500_ref030","doi-asserted-by":"crossref","unstructured":"Goffin, K., Lemke, F. and Koners, U. (2010), \u201cRepertory grid technique\u201d, in Goffin, K., Lemke, F. and Koners, U. (Eds), Identifying Hidden Needs: Creating Breakthrough Products, Palgrave Macmillan, Hampshire, pp. 125-152.","DOI":"10.1057\/9780230294486_6"},{"issue":"7","key":"key2020100209353860500_ref031","doi-asserted-by":"crossref","first-page":"1060","DOI":"10.1108\/02635570610688922","article-title":"Information systems in value configurations","volume":"106","year":"2006","journal-title":"Industrial Management & Data Systems"},{"issue":"1","key":"key2020100209353860500_ref032","doi-asserted-by":"crossref","first-page":"36","DOI":"10.1016\/j.ijinfomgt.2006.08.005","article-title":"Predictors of police investigation performance: an empirical study of Norwegian police as value shop","volume":"27","year":"2007","journal-title":"International Journal of Information Management"},{"issue":"1","key":"key2020100209353860500_ref033","first-page":"1","article-title":"Realizing strategic value through center-edge digital transformation in consumer-centric industries","volume":"12","year":"2013","journal-title":"MIS Quarterly Executive"},{"issue":"4","key":"key2020100209353860500_ref034","doi-asserted-by":"crossref","first-page":"481","DOI":"10.1057\/ejis.2014.2","article-title":"The role of GPS-enabled information in transforming operational decision making: an exploratory study","volume":"23","year":"2014","journal-title":"European Journal of Information Systems"},{"issue":"2","key":"key2020100209353860500_ref035","doi-asserted-by":"crossref","first-page":"162","DOI":"10.1287\/isre.1060.0088","article-title":"Understanding the adoption of multipurpose information appliances: the case of mobile data services","volume":"17","year":"2006","journal-title":"Information Systems Research"},{"issue":"1","key":"key2020100209353860500_ref036","doi-asserted-by":"crossref","first-page":"67","DOI":"10.1046\/j.1365-2575.1997.00005.x","article-title":"The use of RepGrids to gather interview data about information systems analysts","volume":"7","year":"1997","journal-title":"Information Systems Journal"},{"issue":"1","key":"key2020100209353860500_ref037","doi-asserted-by":"crossref","first-page":"93","DOI":"10.1287\/isre.11.1.93.11786","article-title":"Using repertory grids to conduct cross-cultural information systems research","volume":"11","year":"2000","journal-title":"Information Systems Research"},{"key":"key2020100209353860500_ref038","unstructured":"IBM (2013), \u201cThe \u2018upwardly mobile\u2019 enterprise\u201d, available at: www-01.ibm.com\/marketing\/iwm\/iwm\/web\/signup.do?source=sw-app&S_PKG=ov18165&S_TACT=109KA5TW (accessed October 1, 2016)."},{"key":"key2020100209353860500_ref039","unstructured":"IDC (2013), \u201cForecast and analysis of the enterprise mobile technologies use in China 2013-2017 (in Chinese)\u201d, available at: www.idc.com.cn\/prodserv\/detail.jsp?id=NTE2 (accessed October 1, 2016)."},{"volume-title":"The Easy Guide to Repertory Grids","year":"2004","key":"key2020100209353860500_ref040"},{"issue":"2","key":"key2020100209353860500_ref041","doi-asserted-by":"crossref","first-page":"205","DOI":"10.2307\/249382","article-title":"Executive involvement and participation in the management of information technology","volume":"15","year":"1991","journal-title":"MIS Quarterly"},{"issue":"4","key":"key2020100209353860500_ref042","doi-asserted-by":"crossref","first-page":"703","DOI":"10.1111\/j.1540-5915.2008.00209.x","article-title":"Information technology and process performance: an empirical investigation of the interaction between IT and non\u2010IT resources","volume":"39","year":"2008","journal-title":"Decision Sciences"},{"volume-title":"The Psychology of Personal Constructs","year":"1955","key":"key2020100209353860500_ref043"},{"volume-title":"The Psychology of Personal Constructs: Volume One \u2013 A Theory of Personality","year":"1991","key":"key2020100209353860500_ref044"},{"issue":"4","key":"key2020100209353860500_ref045","doi-asserted-by":"crossref","first-page":"282","DOI":"10.1016\/j.jsis.2013.03.003","article-title":"Mobility at work: a typology of mobile communities of practice and contextual ambidexterity","volume":"22","year":"2013","journal-title":"Journal of Strategic Information Systems"},{"issue":"7","key":"key2020100209353860500_ref046","doi-asserted-by":"crossref","first-page":"487","DOI":"10.17705\/1jais.00270","article-title":"IT capabilities, process-oriented dynamic capabilities, and firm financial performance","volume":"12","year":"2011","journal-title":"Journal of the Association for Information Systems"},{"issue":"16","key":"key2020100209353860500_ref047","first-page":"32","article-title":"Master disruptive technologies","volume":"47","year":"2013","journal-title":"Computerworld"},{"issue":"1","key":"key2020100209353860500_ref048","first-page":"261","article-title":"Exploring the relationship between IT consumerization and job performance: a theoretical framework for future research","volume":"35","year":"2014","journal-title":"Communications of the Association for Information Systems"},{"volume-title":"Content Analysis: An Introduction to Its Methodology","year":"2003","key":"key2020100209353860500_ref049"},{"key":"key2020100209353860500_ref050","first-page":"285","article-title":"Trends in mobile computing within the IS discipline: a ten-year retrospective","volume":"27","year":"2010","journal-title":"Communications of the Association for Information Systems"},{"issue":"4","key":"key2020100209353860500_ref051","doi-asserted-by":"crossref","first-page":"192","DOI":"10.1016\/j.jsis.2009.10.002","article-title":"Applying Stabell and Fjeldstad\u2019s value configurations to E-commerce: a cross-case analysis of UK comparison websites","volume":"18","year":"2009","journal-title":"Journal of Strategic Information Systems"},{"issue":"5","key":"key2020100209353860500_ref052","doi-asserted-by":"crossref","first-page":"543","DOI":"10.1057\/ejis.2014.11","article-title":"Mobile information systems and organisational control: beyond the panopticon metaphor?","volume":"23","year":"2014","journal-title":"European Journal of Information Systems"},{"issue":"1","key":"key2020100209353860500_ref053","doi-asserted-by":"crossref","first-page":"95","DOI":"10.1016\/j.dss.2005.05.008","article-title":"An empirical study of mobile commerce in insurance industry: task-technology fit and individual differences","volume":"43","year":"2007","journal-title":"Decision Support Systems"},{"issue":"6","key":"key2020100209353860500_ref054","doi-asserted-by":"crossref","first-page":"817","DOI":"10.1016\/j.im.2016.03.001","article-title":"Mobile business application for service and maintenance processes: using ex post evaluation by end-users as input for iterative design","volume":"53","year":"2016","journal-title":"Information & Management"},{"year":"2016","key":"key2020100209353860500_ref055","article-title":"When does digital business strategy matter to market performance?"},{"issue":"1","key":"key2020100209353860500_ref056","doi-asserted-by":"crossref","first-page":"12","DOI":"10.1108\/09600030310460981","article-title":"Investigating the meaning of supplier-manufacturer partnerships: an exploratory study","volume":"33","year":"2003","journal-title":"International Journal of Physical Distribution & Logistics Management"},{"issue":"1","key":"key2020100209353860500_ref057","doi-asserted-by":"crossref","first-page":"1","DOI":"10.5465\/19416521003654160","article-title":"What\u2019s under construction here? Social action, materiality, and power in constructivist studies of technology and organizing","volume":"4","year":"2010","journal-title":"The Academy of Management Annals"},{"issue":"1","key":"key2020100209353860500_ref058","doi-asserted-by":"crossref","first-page":"38","DOI":"10.1057\/ejis.2009.1","article-title":"Information capability and value creation strategy: advancing revenue management through mobile ticketing technologies","volume":"18","year":"2009","journal-title":"European Journal of Information Systems"},{"issue":"4","key":"key2020100209353860500_ref059","doi-asserted-by":"crossref","first-page":"297","DOI":"10.1108\/10662240310488979","article-title":"An exploratory study of advancing mobilization in the life insurance industry: the case of Taiwan\u2019s Nan Shan Life insurance corporation","volume":"13","year":"2003","journal-title":"Internet Research"},{"issue":"2","key":"key2020100209353860500_ref060","doi-asserted-by":"crossref","first-page":"435","DOI":"10.1108\/IntR-11-2014-0294","article-title":"An intelligent tracking system based on internet of things for the cold chain","volume":"26","year":"2016","journal-title":"Internet Research"},{"issue":"1","key":"key2020100209353860500_ref061","doi-asserted-by":"crossref","first-page":"186","DOI":"10.1016\/j.dss.2012.01.003","article-title":"Information technology and organizational capabilities: a longitudinal study of the apparel industry","volume":"53","year":"2012","journal-title":"Decision Support Systems"},{"issue":"3","key":"key2020100209353860500_ref062","doi-asserted-by":"crossref","first-page":"190","DOI":"10.1016\/j.im.2008.11.008","article-title":"The impact of use context on mobile services acceptance: the case of mobile ticketing","volume":"46","year":"2009","journal-title":"Information & Management"},{"issue":"4","key":"key2020100209353860500_ref063","doi-asserted-by":"crossref","first-page":"487","DOI":"10.2307\/249630","article-title":"Information technology and sustained competitive advantage: a resource-based analysis","volume":"19","year":"1995","journal-title":"MIS Quarterly"},{"issue":"8","key":"key2020100209353860500_ref064","doi-asserted-by":"crossref","first-page":"1001","DOI":"10.1177\/0018726711405552","article-title":"Embracing or embattled by converged mobile devices? Users\u2019 experiences with a contemporary connectivity technology","volume":"64","year":"2011","journal-title":"Human Relations"},{"issue":"2","key":"key2020100209353860500_ref065","doi-asserted-by":"crossref","first-page":"283","DOI":"10.2307\/25148636","article-title":"Review: information technology and organizational performance: an integrative model of IT business value","volume":"28","year":"2004","journal-title":"MIS Quarterly"},{"issue":"6","key":"key2020100209353860500_ref066","doi-asserted-by":"crossref","first-page":"1175","DOI":"10.2307\/256809","article-title":"Configurational approaches to organizational analysis","volume":"36","year":"1993","journal-title":"Academy of Management Journal"},{"issue":"1","key":"key2020100209353860500_ref067","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1111\/1467-8551.00259","article-title":"Studying the accuracy of managers\u2019 perceptions: a research odyssey","volume":"14","year":"2003","journal-title":"British Journal of Management"},{"issue":"5","key":"key2020100209353860500_ref068","doi-asserted-by":"crossref","first-page":"503","DOI":"10.1057\/ejis.2014.21","article-title":"When mobile is the norm: researching mobile information systems and mobility as post-adoption phenomena","volume":"23","year":"2014","journal-title":"European Journal of Information Systems"},{"issue":"1","key":"key2020100209353860500_ref069","doi-asserted-by":"crossref","first-page":"255","DOI":"10.1177\/0149206316679252","article-title":"Embracing causal complexity: the emergence of a neo-configurational perspective","volume":"43","year":"2017","journal-title":"Journal of Management"},{"issue":"4","key":"key2020100209353860500_ref070","doi-asserted-by":"crossref","first-page":"359","DOI":"10.1177\/026839629601100409","article-title":"An inventory of personal constructs for information systems project risk researchers","volume":"11","year":"1996","journal-title":"Journal of Information Technology"},{"issue":"1","key":"key2020100209353860500_ref071","doi-asserted-by":"crossref","first-page":"1","DOI":"10.2307\/30036517","article-title":"Information systems as a reference discipline for new product development","volume":"27","year":"2003","journal-title":"MIS Quarterly"},{"issue":"3","key":"key2020100209353860500_ref072","doi-asserted-by":"crossref","first-page":"255","DOI":"10.1111\/j.1365-2575.2007.00264.x","article-title":"IT project managers\u2019 construction of successful project management practice: a repertory grid investigation","volume":"19","year":"2009","journal-title":"Information Systems Journal"},{"volume-title":"The Content Analysis Guidebook","year":"2002","key":"key2020100209353860500_ref073"},{"key":"key2020100209353860500_ref127","unstructured":"Nike (2015), \u201cNIKE FY14-15 Sustainable Business Report\u201d, available at: http:\/\/s3.amazonaws.com\/nikeinc\/assets\/56356\/NIKE_FY14-15_Sustainable_Business_Report.pdf (accessed June 17, 2017)."},{"year":"2007","key":"key2020100209353860500_ref074","article-title":"Realizing IT business value from retail channel integration: a configurational structure-strategy fit assessment"},{"issue":"1","key":"key2020100209353860500_ref075","doi-asserted-by":"crossref","first-page":"433","DOI":"10.5465\/19416520802211644","article-title":"Sociomateriality: challenging the separation of technology, work and organization","volume":"2","year":"2008","journal-title":"The Academy of Management Annals"},{"year":"2016","key":"key2020100209353860500_ref076","article-title":"Investigating the complexity of organizational digitization and firm performance: a set-theoretic configurational approach"},{"issue":"3","key":"key2020100209353860500_ref077","doi-asserted-by":"crossref","first-page":"198","DOI":"10.1287\/isre.1060.0094","article-title":"From IT leveraging competence to competitive advantage in turbulent environments: the case of new product development","volume":"17","year":"2006","journal-title":"Information Systems Research"},{"volume-title":"Realistic Evaluation","year":"1997","key":"key2020100209353860500_ref078"},{"issue":"5","key":"key2020100209353860500_ref079","doi-asserted-by":"crossref","first-page":"571","DOI":"10.1057\/ejis.2014.15","article-title":"An organizational perspective on m-business: usage factors and value determination","volume":"23","year":"2014","journal-title":"European Journal of Information Systems"},{"volume-title":"Competitive Advantage: Creating and Sustaining Superior Performance","year":"1985","key":"key2020100209353860500_ref080"},{"issue":"3","key":"key2020100209353860500_ref081","first-page":"63","article-title":"Strategy and the Internet","volume":"79","year":"2001","journal-title":"Harvard Business Review"},{"issue":"5","key":"key2020100209353860500_ref082","doi-asserted-by":"crossref","first-page":"375","DOI":"10.1002\/(SICI)1097-0266(199705)18:5<375::AID-SMJ876>3.0.CO;2-7","article-title":"Information technology as competitive advantage: the role of human, business, and technology resources","volume":"18","year":"1997","journal-title":"Strategic Management Journal"},{"volume-title":"Redesigning Social Inquiry: Fuzzy Sets and Beyond","year":"2008","key":"key2020100209353860500_ref083"},{"issue":"1","key":"key2020100209353860500_ref084","doi-asserted-by":"crossref","first-page":"233","DOI":"10.2307\/41410416","article-title":"Interfirm IT capability profiles and communications for cocreating relational value: evidence from the logistics industry","volume":"36","year":"2012","journal-title":"MIS Quarterly"},{"issue":"4","key":"key2020100209353860500_ref085","doi-asserted-by":"crossref","first-page":"237","DOI":"10.1080\/07421222.2005.11045820","article-title":"Effect of information systems resources and capabilities on firm performance: a resource-based perspective","volume":"21","year":"2005","journal-title":"Journal of Management Information Systems"},{"issue":"7","key":"key2020100209353860500_ref086","doi-asserted-by":"crossref","first-page":"1012","DOI":"10.1108\/02635570610688904","article-title":"Enabling the strategic development of SMEs through advanced manufacturing systems: a configurational perspective","volume":"106","year":"2006","journal-title":"Industrial Management & Data Systems"},{"issue":"1","key":"key2020100209353860500_ref087","doi-asserted-by":"crossref","first-page":"29","DOI":"10.1016\/j.jsis.2005.06.003","article-title":"Resource-based view and competitive strategy: an integrated model of the contribution of information technology to firm performance","volume":"15","year":"2006","journal-title":"Journal of Strategic Information Systems"},{"issue":"4","key":"key2020100209353860500_ref088","doi-asserted-by":"crossref","first-page":"5742","DOI":"10.3390\/s140405742","article-title":"Context-aware personal navigation using embedded sensor fusion in smartphones","volume":"14","year":"2014","journal-title":"Sensors"},{"issue":"2","key":"key2020100209353860500_ref089","doi-asserted-by":"crossref","first-page":"139","DOI":"10.1057\/ejis.2012.45","article-title":"Revisiting IS business value research: what we already know, what we still need to know, and how we can get there","volume":"22","year":"2013","journal-title":"European Journal of Information Systems"},{"issue":"3","key":"key2020100209353860500_ref090","doi-asserted-by":"crossref","first-page":"366","DOI":"10.1016\/j.im.2016.01.001","article-title":"Innovating with enterprise systems and digital platforms: a contingent resource-based theory view","volume":"53","year":"2016","journal-title":"Information & Management"},{"key":"key2020100209353860500_ref091","unstructured":"Sheedy, T. (2010), \u201cMake mobility standard business practice\u201d, available at: www.computerweekly.com\/opinion\/Make-mobility-standard-business-practice (accessed October 1, 2016)."},{"issue":"1","key":"key2020100209353860500_ref092","first-page":"90","article-title":"Mobile instant messaging use and social capital: direct and indirect associations with employee outcomes","volume":"54","year":"2016","journal-title":"Information & Management"},{"issue":"3","key":"key2020100209353860500_ref093","doi-asserted-by":"crossref","first-page":"269","DOI":"10.1016\/j.jsis.2005.07.004","article-title":"Strategic implications of mobile technology: a case study using value-focused thinking","volume":"14","year":"2005","journal-title":"Journal of Strategic Information Systems"},{"issue":"6","key":"key2020100209353860500_ref094","doi-asserted-by":"crossref","first-page":"563","DOI":"10.1111\/j.1365-2575.2007.00254.x","article-title":"Important characteristics of software development team members: an empirical investigation using repertory grid","volume":"20","year":"2010","journal-title":"Information Systems Journal"},{"volume-title":"Enterprise Mobility: Tiny Technology with Global Impact on Work","year":"2011","key":"key2020100209353860500_ref095"},{"issue":"5","key":"key2020100209353860500_ref096","doi-asserted-by":"crossref","first-page":"413","DOI":"10.1002\/(SICI)1097-0266(199805)19:5<413::AID-SMJ946>3.0.CO;2-C","article-title":"Configuring value for competitive advantage: on chains, shops, and networks","volume":"19","year":"1998","journal-title":"Strategic Management Journal"},{"issue":"4","key":"key2020100209353860500_ref097","first-page":"189","article-title":"Increasing organizational performance by transforming into a mobile enterprise","volume":"11","year":"2012","journal-title":"MIS Quarterly Executive"},{"issue":"1","key":"key2020100209353860500_ref098","doi-asserted-by":"crossref","first-page":"6","DOI":"10.1108\/10662240410516282","article-title":"Impact of using attachment handling electronic agents on an individual\u2019s perceived work-performance","volume":"14","year":"2004","journal-title":"Internet Research"},{"issue":"5","key":"key2020100209353860500_ref099","doi-asserted-by":"crossref","first-page":"354","DOI":"10.1108\/EUM0000000005514","article-title":"Supplier management in German manufacturing companies \u2013 an empirical investigation","volume":"31","year":"2001","journal-title":"International Journal of Physical Distribution & Logistics Management"},{"issue":"4","key":"key2020100209353860500_ref100","doi-asserted-by":"crossref","first-page":"219","DOI":"10.2753\/MIS0742-1222260408","article-title":"A service science perspective on strategic choice, IT, and performance in US banking","volume":"26","year":"2010","journal-title":"Journal of Management Information Systems"},{"issue":"3","key":"key2020100209353860500_ref101","doi-asserted-by":"crossref","first-page":"9","DOI":"10.2753\/MIS0742-1222280301","article-title":"Value chain linkages and the spillover effects of strategic information technology alignment: a process-level view","volume":"28","year":"2011","journal-title":"Journal of Management Information Systems"},{"issue":"3","key":"key2020100209353860500_ref102","doi-asserted-by":"crossref","first-page":"306","DOI":"10.1057\/ejis.2013.2","article-title":"Do you see what I see? The search for consensus among executives\u2019 perceptions of IT business value","volume":"23","year":"2014","journal-title":"European Journal of Information Systems"},{"issue":"3","key":"key2020100209353860500_ref103","doi-asserted-by":"crossref","first-page":"538","DOI":"10.1108\/IntR-05-2016-0117","article-title":"Understanding mobile banking individual performance: the DeLone & McLean model and the moderating effects of individual culture","volume":"27","year":"2017","journal-title":"Internet Research"},{"issue":"1","key":"key2020100209353860500_ref104","doi-asserted-by":"crossref","first-page":"39","DOI":"10.2307\/4132340","article-title":"The repertory grid technique: a method for the study of cognition in information systems","volume":"26","year":"2002","journal-title":"MIS Quarterly"},{"issue":"4","key":"key2020100209353860500_ref105","doi-asserted-by":"crossref","first-page":"353","DOI":"10.1016\/j.jsis.2007.09.001","article-title":"Understanding the influence of information systems competencies on process innovation: a resource-based view","volume":"16","year":"2007","journal-title":"Journal of Strategic Information Systems"},{"issue":"3","key":"key2020100209353860500_ref106","doi-asserted-by":"crossref","first-page":"496","DOI":"10.1287\/isre.1100.0301","article-title":"Managerial interpretations of the role of information systems in competitive actions and firm performance: a grounded theory investigation","volume":"21","year":"2010","journal-title":"Information Systems Research"},{"issue":"1","key":"key2020100209353860500_ref107","doi-asserted-by":"crossref","first-page":"21","DOI":"10.25300\/MISQ\/2013\/37.1.02","article-title":"Bridging the qualitative-quantitative divide: guidelines for conducting mixed methods research in information systems","volume":"37","year":"2013","journal-title":"MIS Quarterly"},{"issue":"1","key":"key2020100209353860500_ref108","doi-asserted-by":"crossref","first-page":"107","DOI":"10.2307\/25148626","article-title":"Review: the resource-based view and information systems research: review, extension, and suggestions for future research","volume":"28","year":"2004","journal-title":"MIS Quarterly"},{"issue":"3","key":"key2020100209353860500_ref109","doi-asserted-by":"crossref","first-page":"320","DOI":"10.1057\/palgrave.ejis.3000589","article-title":"Doing interpretive research","volume":"15","year":"2006","journal-title":"European Journal of Information Systems"},{"issue":"3","key":"key2020100209353860500_ref110","doi-asserted-by":"crossref","first-page":"292","DOI":"10.1108\/IntR-01-2013-0016","article-title":"Firm web visibility and its business value","volume":"24","year":"2014","journal-title":"Internet Research"},{"issue":"2","key":"key2020100209353860500_ref111","doi-asserted-by":"crossref","first-page":"142","DOI":"10.1108\/10662241211214548","article-title":"Factors influencing mobile services adoption: a brand\u2010equity perspective","volume":"22","year":"2012","journal-title":"Internet Research"},{"volume-title":"The Social Psychology of Organizing","year":"1979","key":"key2020100209353860500_ref112"},{"issue":"4","key":"key2020100209353860500_ref113","doi-asserted-by":"crossref","first-page":"307","DOI":"10.1287\/isre.3.4.307","article-title":"The relationship between investment in information technology and firm performance: a study of the valve manufacturing sector","volume":"3","year":"1992","journal-title":"Information Systems Research"},{"issue":"1","key":"key2020100209353860500_ref114","first-page":"676","article-title":"Three IT-business alignment profiles: technical resource, business enabler, and strategic weapon","volume":"18","year":"2007","journal-title":"Communications of the Association for Information Systems"},{"issue":"3","key":"key2020100209353860500_ref115","doi-asserted-by":"crossref","first-page":"336","DOI":"10.1016\/j.im.2015.09.005","article-title":"Mobile environments and innovation co-creation processes & ecosystems","volume":"53","year":"2016","journal-title":"Information & Management"},{"volume-title":"Case Study Research: Design and Methods","year":"2003","key":"key2020100209353860500_ref116"},{"issue":"4","key":"key2020100209353860500_ref117","doi-asserted-by":"crossref","first-page":"357","DOI":"10.1111\/j.1365-2575.2008.00303.x","article-title":"Unpacking the effect of IT capability on the performance of export-focused SMEs: a report from China","volume":"18","year":"2008","journal-title":"Information Systems Journal"}],"container-title":["Internet Research"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/IntR-10-2016-0293\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/IntR-10-2016-0293\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T21:36:56Z","timestamp":1753393016000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/intr\/article\/28\/1\/143-168\/184917"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2018,2,6]]},"references-count":119,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2018,2,6]]}},"alternative-id":["10.1108\/IntR-10-2016-0293"],"URL":"https:\/\/doi.org\/10.1108\/intr-10-2016-0293","relation":{},"ISSN":["1066-2243"],"issn-type":[{"type":"print","value":"1066-2243"}],"subject":[],"published":{"date-parts":[[2018,2,6]]}}}