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Also, it is highlighted the need for the design and evaluation of tools for automation of the services and to enable citizens to vote in local initiatives.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>\u2013 This historical assessment allows identification of significant insights and trends related to e-government, and patterns in the published articles and develops a cohesive and comprehensive research agenda to guide researchers worldwide in their quest for a better understanding of e-government.<\/jats:p><\/jats:sec>","DOI":"10.1108\/intr-12-2013-0259","type":"journal-article","created":{"date-parts":[[2015,7,16]],"date-time":"2015-07-16T10:53:40Z","timestamp":1437044020000},"page":"633-673","source":"Crossref","is-referenced-by-count":36,"title":["Understanding e-government research"],"prefix":"10.1108","volume":"25","author":[{"given":"Laura","family":"Alcaide-Mu\u00f1oz","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Manuel Pedro","family":"Rodr\u00edguez Bol\u00edvar","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2020122202320416900_b1","unstructured":"Akkaya, C. , Wolf, P. and Kremar H. 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