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The findings are combined with an extensive review of the remote work literature to develop a conceptual model.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>Results show the majority of tweets about WFH during the pandemic are positive and objective with technology and cyber security as the most repeated topics in the tweets. New challenges to WFH during pandemic include future uncertainty, health concerns, home workspaces, self-isolation, lack of recreational activities and support mechanisms. In addition, exhaustion and technostress mediate the relationship between the antecedents and outcomes of WFH during the ongoing COVID-19 pandemic. Finally, the fear of pandemic and coping strategies moderates these relationships.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This paper is one of the first efforts to comprehensively investigate the challenges of WFH during a crisis and to extend the remote work literature by developing a conceptual model incorporating the moderating effects of fear of pandemic and coping strategies. Moreover, it is the first paper to investigate the tweeting behavior of different user types on Twitter who shared posts about WFH during the ongoing pandemic.<\/jats:p><\/jats:sec>","DOI":"10.1108\/itp-01-2021-0020","type":"journal-article","created":{"date-parts":[[2022,6,13]],"date-time":"2022-06-13T01:04:33Z","timestamp":1655082273000},"page":"2161-2186","source":"Crossref","is-referenced-by-count":27,"title":["Work-from-home (WFH) during\u00a0COVID-19 pandemic\u00a0\u2013\u00a0A\u00a0netnographic investigation using Twitter data"],"prefix":"10.1108","volume":"36","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-3644-2041","authenticated-orcid":false,"given":"Zahra","family":"Daneshfar","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-8008-8465","authenticated-orcid":false,"given":"Aswathy","family":"Asokan-Ajitha","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Piyush","family":"Sharma","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-2422-4194","authenticated-orcid":false,"given":"Ashish","family":"Malik","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"140","published-online":{"date-parts":[[2022,6,14]]},"reference":[{"issue":"1","key":"key2023071810115198000_ref001","doi-asserted-by":"crossref","first-page":"9","DOI":"10.30958\/ajss.7-1-1","article-title":"Doing social research on online communities: the benefits of netnography","volume":"7","year":"2019","journal-title":"Athens Journal of Social Sciences"},{"key":"key2023071810115198000_ref002","first-page":"1","article-title":"Clustering and sentiment analysis on Twitter data","year":"2017"},{"issue":"6","key":"key2023071810115198000_ref003","doi-asserted-by":"crossref","first-page":"882","DOI":"10.1080\/1359432X.2014.966086","article-title":"The impact of telework on emotional experience: when, and for whom, does telework improve daily affective well-being?","volume":"24","year":"2015","journal-title":"European Journal of Work and Organizational Psychology"},{"key":"key2023071810115198000_ref004","doi-asserted-by":"crossref","first-page":"209","DOI":"10.1108\/13620430810870476","article-title":"Towards a model of work engagement","volume":"13","year":"2008","journal-title":"Career Development International"},{"issue":"1","key":"key2023071810115198000_ref005","doi-asserted-by":"crossref","first-page":"34","DOI":"10.1111\/1468-005X.00063","article-title":"Teleworking: benefits and pitfalls as perceived by professionals and managers","volume":"15","year":"2000","journal-title":"New Technology, Work and Employment"},{"key":"key2023071810115198000_ref006","article-title":"Covid-19, family stress and domestic violence: remote work, isolation and bargaining power","year":"2020"},{"key":"key2023071810115198000_ref007","doi-asserted-by":"crossref","unstructured":"Bellovary, A., Young, N.A. and Goldenberg, A. 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