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PLS-SEM was used to test the model through 219 questionnaires collected online.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The results revealed that information overload on ESM plays a positive role in employees' workplace anxiety. Supervisor-subordinate instrumental ties based on ESM can weaken the relationship between information overload and employees' workplace anxiety, but expressive ties can strengthen the positive relationship between information overload and workplace anxiety.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>Little is known about whether information overload on ESM will affect employees' workplace anxiety and how leaders can mitigate this effect through ESM. Hence, this study developed a theoretical model and conducted an empirical study to open up a research opportunity to examine the relationships among information overload on ESM, supervisor-subordinate instrumental and expressive ties on ESM and employees' workplace anxiety. The study also has the potential to guide organizations in fine-tuning their social media usage strategies.<\/jats:p><\/jats:sec>","DOI":"10.1108\/itp-01-2021-0097","type":"journal-article","created":{"date-parts":[[2022,1,13]],"date-time":"2022-01-13T00:36:29Z","timestamp":1642034189000},"page":"224-244","source":"Crossref","is-referenced-by-count":49,"title":["How can leaders alleviate employees' workplace anxiety caused by information overload on enterprise social media? 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