{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,13]],"date-time":"2026-04-13T12:36:47Z","timestamp":1776083807779,"version":"3.50.1"},"reference-count":62,"publisher":"Emerald","issue":"7","license":[{"start":{"date-parts":[[2024,7,15]],"date-time":"2024-07-15T00:00:00Z","timestamp":1721001600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["ITP"],"published-print":{"date-parts":[[2024,12,3]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>The purpose of this study is to explore the process of initial sensemaking that organizational members activate when they reflect on AI adoption in their work settings, and how the perceived features of AI technologies trigger sensemaking processes which in turn have the potential to influence workplace learning modes and trajectories.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>We adopted an explorative qualitative and interactive approach to capture free fantasies and imaginative ideas of AI among people within the industry. We adopt a conceptual perspective that combines theories on initial sensemaking and workplace learning as a theoretical lens to analyze data collected during 23 focus groups held at four large Swedish manufacturing companies. The data were analyzed using the Gioia method.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>Two aggregated dimensions were defined and led to the development of an integrated conceptualization of the initial sensemaking of AI technology adoption. Specifically, sensemaking triggered by abstract features of AI technology mainly pointed to an exploitative learning path. Sensemaking triggered by concrete features of the technology mainly pointed to explorative paths, where socio-technical processes appear to be crucial in the process of AI adoption.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This is one of the first studies that attempts to explore and conceptualize how organizations make sense of prospective workplace learning in the context of AI adoption.<\/jats:p><\/jats:sec>","DOI":"10.1108\/itp-01-2023-0048","type":"journal-article","created":{"date-parts":[[2024,7,14]],"date-time":"2024-07-14T01:25:22Z","timestamp":1720920322000},"page":"2441-2461","source":"Crossref","is-referenced-by-count":19,"title":["Artificial intelligence and work transformations: integrating sensemaking and workplace learning perspectives"],"prefix":"10.1108","volume":"37","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-8993-4306","authenticated-orcid":false,"given":"Annika","family":"Engstr\u00f6m","sequence":"first","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-8203-4655","authenticated-orcid":false,"given":"Daniel","family":"Pittino","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0003-4202-1494","authenticated-orcid":false,"given":"Alice","family":"Mohlin","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-5836-577X","authenticated-orcid":false,"given":"Anette","family":"Johansson","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3133-1112","authenticated-orcid":false,"given":"Nina","family":"Edh Mirzaei","sequence":"additional","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2024,7,15]]},"reference":[{"issue":"1","key":"key2024112906444815000_ref001","doi-asserted-by":"publisher","first-page":"27","DOI":"10.3390\/asi5010027","article-title":"State of Industry 5.0\u2014analysis and identification of current research trends","volume":"5","year":"2022","journal-title":"Applied System Innovation"},{"issue":"0","key":"key2024112906444815000_ref002","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1177\/13505076231210635","article-title":"Organizational learning: understanding cognitive barriers and what organizations can do about them","volume":"0","year":"2023","journal-title":"Management Learning"},{"issue":"2","key":"key2024112906444815000_ref003","doi-asserted-by":"publisher","first-page":"281","DOI":"10.1007\/s10796-019-09921-1","article-title":"Socio-technical perspectives on smart working: creating meaningful and sustainable systems","volume":"22","year":"2020","journal-title":"Information Systems Frontiers"},{"issue":"2","key":"key2024112906444815000_ref060","doi-asserted-by":"publisher","first-page":"109","DOI":"10.3127\/ajis.v17i2.695","article-title":"Theorizing in information systems research using focus groups","volume":"17","year":"2012","journal-title":"Australasian Journal of Information Systems"},{"issue":"3","key":"key2024112906444815000_ref004","first-page":"1433","article-title":"Managing artificial intelligence","volume":"45","year":"2021","journal-title":"MIS Quarterly"},{"key":"key2024112906444815000_ref005","doi-asserted-by":"publisher","first-page":"104","DOI":"10.1016\/j.futures.2019.06.002","article-title":"Smithian insights on automation and the future of work","volume":"51","year":"2019","journal-title":"Futures"},{"issue":"1","key":"key2024112906444815000_ref006","doi-asserted-by":"publisher","first-page":"97","DOI":"10.1177\/1468794106058877","article-title":"Integrating quantitative and qualitative research: how is it done?","volume":"6","year":"2006","journal-title":"Qualitative Research"},{"issue":"2","key":"key2024112906444815000_ref007","doi-asserted-by":"publisher","first-page":"183","DOI":"10.1016\/j.bushor.2019.11.003","article-title":"Artificial intelligence and machine learning as business tools: a framework for diagnosing value destruction potential","volume":"63","year":"2020","journal-title":"Business Horizons"},{"issue":"1","key":"key2024112906444815000_ref008","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1108\/itp-12-2020-0857","article-title":"The multi-dimensional space of the futures of work","volume":"36","year":"2023","journal-title":"Information Technology and People"},{"issue":"3","key":"key2024112906444815000_ref009","doi-asserted-by":"publisher","first-page":"278","DOI":"10.1080\/0960085x.2018.1436025","article-title":"The IT artifact and its spirit: a nexus of human values, affordances, symbolic expressions, and IT features","volume":"27","year":"2018","journal-title":"European Journal of Information Systems"},{"issue":"1","key":"key2024112906444815000_ref010","first-page":"2","article-title":"De profundis? 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