{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,11]],"date-time":"2026-03-11T16:39:00Z","timestamp":1773247140416,"version":"3.50.1"},"reference-count":93,"publisher":"Emerald","issue":"7","license":[{"start":{"date-parts":[[2024,4,5]],"date-time":"2024-04-05T00:00:00Z","timestamp":1712275200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["ITP"],"published-print":{"date-parts":[[2024,12,3]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>Research on artificial intelligence (AI) and its potential effects on the workplace is increasing. How AI and the futures of work are framed in traditional media has been examined in prior studies, but current research has not gone far enough in examining how AI is framed on social media. This paper aims to fill this gap by examining how people frame the futures of work and intelligent machines when they post on social media.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>We investigate public interpretations, assumptions and expectations, referring to framing expressed in social media conversations. We also coded the emotions and attitudes expressed in the text data. A corpus consisting of 998 unique Reddit post titles and their corresponding 16,611 comments was analyzed using computer-aided textual analysis comprising a BERTopic model and two BERT text classification models, one for emotion and the other for sentiment analysis, supported by human judgment.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>Different interpretations, assumptions and expectations were found in the conversations. Three subframes were analyzed in detail under the overarching frame of the New World of Work: (1) general impacts of intelligent machines on society, (2) undertaking of tasks (augmentation and substitution) and (3) loss of jobs. The general attitude observed in conversations was slightly positive, and the most common emotion category was curiosity.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>Findings from this research can uncover public needs and expectations regarding the future of work with intelligent machines. The findings may also help shape research directions about futures of work. Furthermore, firms, organizations or industries may employ framing methods to analyze customers\u2019 or workers\u2019 responses or even influence the responses. Another contribution of this work is the application of framing theory to interpreting how people conceptualize the future of work with intelligent machines.<\/jats:p><\/jats:sec>","DOI":"10.1108\/itp-01-2023-0049","type":"journal-article","created":{"date-parts":[[2024,4,5]],"date-time":"2024-04-05T00:11:20Z","timestamp":1712275880000},"page":"2462-2488","source":"Crossref","is-referenced-by-count":13,"title":["Framing and feelings on social media: the futures of work and intelligent machines"],"prefix":"10.1108","volume":"37","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-1925-4305","authenticated-orcid":false,"given":"Ayse","family":"Ocal","sequence":"first","affiliation":[]},{"given":"Kevin","family":"Crowston","sequence":"additional","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2024,4,5]]},"reference":[{"key":"key2024112906444919900_ref001","article-title":"Artificial intelligence, automation and work","year":"2018"},{"key":"key2024112906444919900_ref092","unstructured":"Acuna, D.E. (2011), \u201cRational Bayesian analysis of sequential decision-making under uncertainty in humans and machines\u201d, Ph.D. Dissertation, University of Minnesota."},{"issue":"2","key":"key2024112906444919900_ref002","doi-asserted-by":"publisher","first-page":"203","DOI":"10.1108\/09593840310478694","article-title":"Dangers inherent in the use of techniques: identifying framing influences","volume":"16","year":"2003","journal-title":"Information Technology and People"},{"issue":"4","key":"key2024112906444919900_ref003","doi-asserted-by":"publisher","first-page":"1279","DOI":"10.1162\/003355303322552801","article-title":"The skill content of recent technological change: an empirical exploration","volume":"118","year":"2003","journal-title":"The Quarterly Journal of Economics"},{"key":"key2024112906444919900_ref004","article-title":"The work of the future: shaping technology and institutions","year":"2019"},{"key":"key2024112906444919900_ref005","first-page":"92","article-title":"MIT work of the future task force","year":"2020"},{"key":"key2024112906444919900_ref006","doi-asserted-by":"publisher","first-page":"118","DOI":"10.3389\/frobt.2021.627233","article-title":"Framing effects on judgments of social robots' (im)moral behaviors","volume":"8","year":"2021","journal-title":"Frontiers in Robotics and AI"},{"issue":"3","key":"key2024112906444919900_ref007","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2022.103615","article-title":"Undesirable framing effects in information systems projects: analysis of adjective usage in IS project business cases","volume":"59","year":"2022","journal-title":"Information and Management"},{"issue":"3","key":"key2024112906444919900_ref008","doi-asserted-by":"publisher","first-page":"1433","DOI":"10.25300\/MISQ\/2021\/16274","article-title":"Managing artificial intelligence","volume":"45","year":"2021","journal-title":"MIS Quarterly"},{"issue":"3","key":"key2024112906444919900_ref009","doi-asserted-by":"publisher","first-page":"451","DOI":"10.1017\/iop.2021.89","article-title":"Augmented intelligence: the new world of surveys at work","volume":"14","year":"2021","journal-title":"Industrial and Organizational Psychology"},{"key":"key2024112906444919900_ref010","doi-asserted-by":"crossref","unstructured":"Bowles, B., Hancock, M., Kirshner, M. and Shaji, T. (2020), \u201cBiomimetic design in augmented cognition\u201d, in Schmorrow, D.D. and Fidopiastis, C.M. (Eds), Augmented Cognition. Theoretical and Technological Approaches, Springer International Publishing, Vol.\u00a012196, pp.\u00a0226-240, doi: 10.1007\/978-3-030-50353-6_17.","DOI":"10.1007\/978-3-030-50353-6_17"},{"issue":"2","key":"key2024112906444919900_ref090","doi-asserted-by":"publisher","first-page":"272","DOI":"10.1162\/daed_a_01915","article-title":"The turing trap: the promise and peril of human-like artificial intelligence","volume":"151","year":"2022","journal-title":"Daedalus"},{"key":"key2024112906444919900_ref011","volume-title":"The Second Machine Age Work, Progress, and Prosperity in a Time of Brilliant Technologies","year":"2014"},{"key":"key2024112906444919900_ref012","unstructured":"Chase, T. and Qiu, W. (2017), \u201cDeep classification and generation of Reddit post titles\u201d, available at: https:\/\/www.semanticscholar.org\/paper\/Deep-Classification-and-Generation-of-Reddit-Post-Chase-Qiu\/cbb65882c08b202ea04a0759f993a8fba3fedff3"},{"issue":"S1","key":"key2024112906444919900_ref013","doi-asserted-by":"publisher","first-page":"289","DOI":"10.1093\/poq\/nfab021","article-title":"Using data from Reddit, public deliberation, and surveys to measure public opinion about autonomous vehicles","volume":"85","year":"2021","journal-title":"Public Opinion Quarterly"},{"issue":"1","key":"key2024112906444919900_ref014","doi-asserted-by":"publisher","first-page":"103","DOI":"10.1146\/annurev.polisci.10.072805.103054","article-title":"Framing theory","volume":"10","year":"2007","journal-title":"Annual Review of Political Science"},{"key":"key2024112906444919900_ref015","doi-asserted-by":"publisher","first-page":"339","DOI":"10.1145\/3306618.3314285","article-title":"Framing artificial intelligence in American newspapers","year":"2019"},{"key":"key2024112906444919900_ref016","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2021.102383","article-title":"Artificial intelligence in information systems research: a systematic literature review and research agenda","volume":"60","year":"2021","journal-title":"International Journal of Information Management"},{"key":"key2024112906444919900_ref017","doi-asserted-by":"publisher","article-title":"Sharing open deep learning models","year":"2019","DOI":"10.24251\/HICSS.2019.256"},{"key":"key2024112906444919900_ref018","article-title":"Algorithmic journalism and its impacts on work","year":"2020"},{"key":"key2024112906444919900_ref019","article-title":"Factors influencing approval of Wikipedia bots","year":"2020"},{"issue":"1","key":"key2024112906444919900_ref091","doi-asserted-by":"publisher","first-page":"23","DOI":"10.1177\/0021886305285126","article-title":"A technological frames perspective on information technology and organizational change","volume":"42","year":"2006","journal-title":"The Journal of Applied Behavioral Science"},{"key":"key2024112906444919900_ref020","doi-asserted-by":"crossref","unstructured":"Davidson, E. and Pai, D. (2004), \u201cMaking sense of technological frames: promise, progress, and potential\u201d, in Kaplan, B., Truex, D.P., Wastell, D., Wood-Harper, A.T. and DeGross, J.I. (Eds), Information Systems Research, Springer US, Vol.\u00a0143, pp.\u00a0473-491, doi: 10.1007\/1-4020-8095-6_26.","DOI":"10.1007\/1-4020-8095-6_26"},{"key":"key2024112906444919900_ref021","doi-asserted-by":"publisher","first-page":"4040","DOI":"10.18653\/v1\/2020.acl-main.372","article-title":"GoEmotions: a dataset of fine-grained emotions","year":"2020"},{"key":"key2024112906444919900_ref022","article-title":"Partnering people with deep learning systems: human cognitive effects of explanations","year":"2019"},{"issue":"4","key":"key2024112906444919900_ref023","doi-asserted-by":"publisher","first-page":"758","DOI":"10.1108\/OIR-09-2020-0393","article-title":"Contrasted media frames of AI during the COVID-19 pandemic: a content analysis of US and European newspapers","volume":"45","year":"2021","journal-title":"Online Information Review"},{"key":"key2024112906444919900_ref024","doi-asserted-by":"publisher","DOI":"10.3389\/fsoc.2022.886498","article-title":"A topic modeling comparison between LDA, NMF, Top2Vec, and BERTopic to demystify twitter posts","volume":"7","year":"2022","journal-title":"Frontiers in Sociology"},{"key":"key2024112906444919900_ref025","doi-asserted-by":"crossref","unstructured":"Engelbart, D.C. (1962), \u201cAugmenting human intellect: a conceptual framework\u201d, Defense Technical Information Center, doi: 10.21236\/AD0289565.","DOI":"10.21236\/AD0289565"},{"issue":"4","key":"key2024112906444919900_ref026","doi-asserted-by":"publisher","first-page":"10","DOI":"10.1111\/j.1460-2466.1993.tb01304.x","article-title":"Framing: toward clarification of a fractured paradigm","volume":"43","year":"1993","journal-title":"Journal of Communication"},{"key":"key2024112906444919900_ref027","first-page":"7","article-title":"Long-term trends in the public perception of artificial intelligence","year":"2017"},{"key":"key2024112906444919900_ref028","doi-asserted-by":"publisher","first-page":"254","DOI":"10.1016\/j.techfore.2016.08.019","article-title":"The future of employment: how susceptible are jobs to computerisation?","volume":"114","year":"2017","journal-title":"Technological Forecasting and Social Change"},{"key":"key2024112906444919900_ref029","unstructured":"Fulbright, R. (2016), \u201cThe cogs are coming: the cognitive augmentation revolution\u201d, in Association Supporting Computer Users in Education (ASCUE), available at: https:\/\/eric.ed.gov\/?id=ED570900"},{"issue":"3","key":"key2024112906444919900_ref030","doi-asserted-by":"publisher","first-page":"343","DOI":"10.1002\/poi3.151","article-title":"Understanding popularity, reputation, and social influence in the Twitter society","volume":"9","year":"2017","journal-title":"Policy and Internet"},{"key":"key2024112906444919900_ref031","doi-asserted-by":"crossref","unstructured":"Gass, R.H. (2015), \u201cSocial influence, sociology of\u201d, in International Encyclopedia of the Social & Behavioral Sciences, Elsevier, pp.\u00a0348-354, doi: 10.1016\/B978-0-08-097086-8.32074-8.","DOI":"10.1016\/B978-0-08-097086-8.32074-8"},{"key":"key2024112906444919900_ref032","volume-title":"Frame Analysis: An Essay on the Organization of Experience","year":"1974"},{"key":"key2024112906444919900_ref033","doi-asserted-by":"publisher","first-page":"729","DOI":"10.1613\/jair.1.11222","article-title":"Viewpoint: when will AI exceed human performance? Evidence from AI experts","volume":"62","year":"2018","journal-title":"Journal of Artificial Intelligence Research"},{"key":"key2024112906444919900_ref034","article-title":"BERTopic: neural topic modeling with a class-based TF-IDF procedure (arXiv:2203.05794)","year":"2022","journal-title":"arXiv"},{"issue":"2","key":"key2024112906444919900_ref035","doi-asserted-by":"publisher","first-page":"169","DOI":"10.1111\/j.1467-9221.2008.00622.x","article-title":"Framing persuasive appeals: episodic and thematic framing, emotional response, and policy opinion","volume":"29","year":"2008","journal-title":"Political Psychology"},{"issue":"2","key":"key2024112906444919900_ref036","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1080\/21670811.2022.2031241","article-title":"Proposing an open-sourced tool for computational framing analysis of multilingual data","volume":"11","year":"2022","journal-title":"Digital Journalism"},{"key":"key2024112906444919900_ref037","first-page":"393","article-title":"Human capital and artificial intelligence (AI): preparing for the singularity","year":"2019"},{"issue":"Special_Issue_1","key":"key2024112906444919900_ref038","doi-asserted-by":"publisher","first-page":"i172","DOI":"10.1093\/jrs\/fez025","article-title":"Media framing dynamics of the \u2018European refugee crisis\u2019: a comparative topic modelling approach","volume":"32","year":"2019","journal-title":"Journal of Refugee Studies"},{"key":"key2024112906444919900_ref039","doi-asserted-by":"publisher","first-page":"2259","DOI":"10.1109\/BigData55660.2022.10020466","article-title":"Media coverage and public perception of distance learning during the COVID-19 pandemic: a topic modeling approach based on BERTopic","year":"2022"},{"issue":"10","key":"key2024112906444919900_ref040","doi-asserted-by":"publisher","first-page":"1668","DOI":"10.1093\/jamia\/ocac114","article-title":"Using Twitter data to understand public perceptions of approved versus off-label use for COVID-19-related medications","volume":"29","year":"2022","journal-title":"Journal of the American Medical Informatics Association"},{"key":"key2024112906444919900_ref041","article-title":"On close and distant reading in digital humanities: a survey and future challenges","year":"2015"},{"issue":"16","key":"key2024112906444919900_ref042","doi-asserted-by":"publisher","first-page":"5089","DOI":"10.1080\/00207543.2020.1722324","article-title":"Towards augmenting cyber-physical-human collaborative cognition for human-automation interaction in complex manufacturing and operational environments","volume":"58","year":"2020","journal-title":"International Journal of Production Research"},{"key":"key2024112906444919900_ref043","doi-asserted-by":"publisher","first-page":"627","DOI":"10.1145\/3461702.3462605","article-title":"Exciting, useful, worrying, futuristic: public perception of artificial intelligence in 8 countries","year":"2021"},{"key":"key2024112906444919900_ref044","first-page":"333","article-title":"Work groups and teams in organizations","year":"2003","journal-title":"Handbook of Psychology (Vol. 12): Industrial and Organizational Psychology"},{"key":"key2024112906444919900_ref045","doi-asserted-by":"publisher","first-page":"119","DOI":"10.1016\/j.chb.2018.01.026","article-title":"Expanding affective intelligence theory through social viewing: focusing on the South Korea's 2017 presidential election","volume":"83","year":"2018","journal-title":"Computers in Human Behavior"},{"key":"key2024112906444919900_ref046","doi-asserted-by":"publisher","first-page":"1559","DOI":"10.1109\/ICECAA55415.2022.9936448","article-title":"Public sentiment assessment of coronavirus-specific tweets using a transformer-based BERT classifier","year":"2022"},{"issue":"1","key":"key2024112906444919900_ref093","first-page":"6","article-title":"Ktrain: a low-code library for augmented machine learning","volume":"23","year":"2022","journal-title":"Journal of Machine Learning Research"},{"issue":"4","key":"key2024112906444919900_ref047","first-page":"34","article-title":"How human-computer \u2018Superminds\u2019 are redefining the future of work","volume":"59","year":"2018","journal-title":"MIT Sloan Management Review"},{"issue":"S1","key":"key2024112906444919900_ref048","doi-asserted-by":"publisher","first-page":"109","DOI":"10.1111\/pops.12571","article-title":"Applying the theory of affective intelligence to support for authoritarian policies and parties","volume":"40","year":"2019","journal-title":"Political Psychology"},{"issue":"18","key":"key2024112906444919900_ref049","doi-asserted-by":"publisher","first-page":"1174","DOI":"10.1016\/j.artint.2007.10.009","article-title":"From here to human-level AI","volume":"171","year":"2007","journal-title":"Artificial Intelligence"},{"key":"key2024112906444919900_ref050","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1145\/3533406.3533412","article-title":"New futures of work or continued marginalization? The rise of online freelance work and digital platforms","year":"2022"},{"issue":"2","key":"key2024112906444919900_ref051","doi-asserted-by":"publisher","first-page":"224","DOI":"10.1177\/0093650202250881","article-title":"Exploring the framing effects of emotion: do discrete emotions differentially influence information accessibility, information seeking, and policy preference?","volume":"30","year":"2003","journal-title":"Communication Research"},{"issue":"2","key":"key2024112906444919900_ref052","article-title":"How news media frame data risks in their coverage of big data and AI","volume":"12","year":"2023","journal-title":"Internet Policy Review"},{"key":"key2024112906444919900_ref053","first-page":"40","article-title":"Framing science: a new paradigm in public engagement","year":"2009","journal-title":"Communicating Science: New Agendas in Communication"},{"key":"key2024112906444919900_ref054","unstructured":"Noenickx, C. (2023), \u201cWorkplace AI: how artificial intelligence will transform the workday\u201d, BBC Worklife, available at: https:\/\/www.bbc.com\/worklife\/article\/20230515-workplace-ai-how-artificial-intelligence-will-transform-the-workday"},{"key":"key2024112906444919900_ref055","article-title":"Public perceptions about AI ethics","year":"2023"},{"issue":"7","key":"key2024112906444919900_ref056","doi-asserted-by":"publisher","first-page":"1208","DOI":"10.1108\/OIR-08-2020-0330","article-title":"Reasoning in social media: insights from Reddit \u2018change my view\u2019 submissions","volume":"45","year":"2021","journal-title":"Online Information Review"},{"issue":"2","key":"key2024112906444919900_ref057","doi-asserted-by":"publisher","first-page":"174","DOI":"10.1145\/196734.196745","article-title":"Technological frames: making sense of information technology in organizations","volume":"12","year":"1994","journal-title":"ACM Transactions on Information Systems"},{"issue":"2","key":"key2024112906444919900_ref058","doi-asserted-by":"publisher","first-page":"453","DOI":"10.1108\/ITP-01-2019-0008","article-title":"Exploring interpretations of blockchain's value in healthcare: a multi-stakeholder approach","volume":"34","year":"2021","journal-title":"Information Technology and People"},{"issue":"4","key":"key2024112906444919900_ref059","doi-asserted-by":"publisher","first-page":"583","DOI":"10.1177\/10946705221103538","article-title":"I, robot, you, consumer: measuring artificial intelligence types and their effect on consumers emotions in service","volume":"25","year":"2022","journal-title":"Journal of Service Research"},{"key":"key2024112906444919900_ref060","first-page":"103","article-title":"Topic modeling for frame analysis of news media","year":"2016"},{"issue":"3","key":"key2024112906444919900_ref061","doi-asserted-by":"publisher","first-page":"426","DOI":"10.17705\/1thci.00174","article-title":"Intelligence augmentation: human factors in AI and future of work","volume":"14","year":"2022","journal-title":"AIS Transactions on Human-Computer Interaction"},{"key":"key2024112906444919900_ref062","doi-asserted-by":"publisher","first-page":"6","DOI":"10.1109\/HICSS.2003.1174292","article-title":"Augmented cognition: allocation of attention","year":"2003"},{"issue":"2","key":"key2024112906444919900_ref063","doi-asserted-by":"publisher","DOI":"10.1177\/20563051211019004","article-title":"Studying Reddit: a systematic overview of disciplines, approaches, methods, and ethics","volume":"7","year":"2021","journal-title":"Social Media + Society"},{"key":"key2024112906444919900_ref064","doi-asserted-by":"publisher","first-page":"131","DOI":"10.1016\/j.ijhcs.2019.05.008","article-title":"Human augmentation: past, present and future","volume":"131","year":"2019","journal-title":"International Journal of Human-Computer Studies"},{"issue":"3","key":"key2024112906444919900_ref065","doi-asserted-by":"publisher","first-page":"41","DOI":"10.1007\/s10676-022-09663-w","article-title":"Disguising Reddit sources and the efficacy of ethical research","volume":"24","year":"2022","journal-title":"Ethics and Information Technology"},{"key":"key2024112906444919900_ref066","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1109\/ASIANCON51346.2021.9545013","article-title":"A reliable technique for sentiment analysis on tweets via machine learning and BERT","year":"2021"},{"issue":"1","key":"key2024112906444919900_ref067","doi-asserted-by":"publisher","first-page":"103","DOI":"10.1111\/j.1460-2466.1999.tb02784.x","article-title":"Framing as a theory of media effects","volume":"49","year":"1999","journal-title":"Journal of Communication"},{"issue":"6","key":"key2024112906444919900_ref068","doi-asserted-by":"publisher","first-page":"659","DOI":"10.1007\/s11051-005-7526-2","article-title":"The public and nanotechnology: how citizens make sense of emerging technologies","volume":"7","year":"2005","journal-title":"Journal of Nanoparticle Research"},{"issue":"2","key":"key2024112906444919900_ref069","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2019.103174","article-title":"Machines as teammates: a research agenda on AI in team collaboration","volume":"57","year":"2020","journal-title":"Information and Management"},{"key":"key2024112906444919900_ref070","article-title":"AI software is better than judges at determining whether criminal defendants are flight risks","year":"2017","journal-title":"MIT Technology Review"},{"issue":"7","key":"key2024112906444919900_ref071","doi-asserted-by":"publisher","first-page":"1962","DOI":"10.1111\/joms.12720","article-title":"Technological frames in the digital age: theory, measurement instrument, and future research areas","volume":"58","year":"2021","journal-title":"Journal of Management Studies"},{"issue":"1","key":"key2024112906444919900_ref072","doi-asserted-by":"publisher","first-page":"23","DOI":"10.1108\/09593841011022537","article-title":"Events, emotions, and technology: examining acceptance of workplace technology changes","volume":"23","year":"2010","journal-title":"Information Technology and People"},{"key":"key2024112906444919900_ref073","article-title":"Framing climate change: economics, ideology, and uncertainty in American news media content from 1988 to 2014","volume":"4","year":"2019","journal-title":"Frontiers in Communication"},{"key":"key2024112906444919900_ref089","doi-asserted-by":"publisher","volume-title":"The Nature of Human Intelligence","year":"2018","DOI":"10.1017\/9781316817049"},{"key":"key2024112906444919900_ref074","doi-asserted-by":"publisher","DOI":"10.1016\/j.tele.2020.101433","article-title":"Newspaper coverage of artificial intelligence: a perspective of emerging technologies","volume":"53","year":"2020","journal-title":"Telematics and Informatics"},{"key":"key2024112906444919900_ref075","doi-asserted-by":"publisher","volume-title":"Multimedia Big Data Computing for IoT Applications: Concepts, Paradigms and Solutions","year":"2020","DOI":"10.1007\/978-981-13-8759-3"},{"key":"key2024112906444919900_ref076","doi-asserted-by":"publisher","first-page":"e693","DOI":"10.1016\/j.wneu.2023.06.124","article-title":"Your brain on Reddit: exploring neurosurgical concerns on a popular social media site","volume":"177","year":"2023","journal-title":"World Neurosurgery"},{"issue":"3","key":"key2024112906444919900_ref077","doi-asserted-by":"publisher","first-page":"1679","DOI":"10.25300\/misq\/2021\/15297","article-title":"Influence in social media: an investigation of tweets spanning the 2011 Egyptian revolution","volume":"45","year":"2021","journal-title":"MIS Quarterly"},{"issue":"2","key":"key2024112906444919900_ref078","doi-asserted-by":"publisher","first-page":"186","DOI":"10.1287\/mnsc.46.2.186.11926","article-title":"A theoretical extension of the technology acceptance model: four longitudinal field studies","volume":"46","year":"2000","journal-title":"Management Science"},{"key":"key2024112906444919900_ref079","unstructured":"Villanueva, I.I. (2021), \u201cClimate change frames and emotional responses on Reddit\u201d, [M.A., University of Arkansas], available at: https:\/\/www.proquest.com\/docview\/2555403951\/abstract\/564E425B19204BE5PQ\/1"},{"key":"key2024112906444919900_ref080","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1080\/13683500.2023.2214353","article-title":"The augmentation effect of artificial intelligence: can AI framing shape customer acceptance of AI-based services?","year":"2023","journal-title":"Current Issues in Tourism"},{"key":"key2024112906444919900_ref081","volume-title":"Is Work Good for Your Health and Well-Being?","year":"2006"},{"issue":"5","key":"key2024112906444919900_ref082","doi-asserted-by":"publisher","first-page":"637","DOI":"10.1007\/s11633-018-1127-x","article-title":"Expert and non-expert opinion about technological unemployment","volume":"15","year":"2018","journal-title":"International Journal of Automation and Computing"},{"issue":"4","key":"key2024112906444919900_ref083","doi-asserted-by":"publisher","first-page":"248","DOI":"10.1080\/19312458.2019.1639145","article-title":"News frame analysis: an inductive mixed-method computational approach","volume":"13","year":"2019","journal-title":"Communication Methods and Measures"},{"issue":"9","key":"key2024112906444919900_ref084","doi-asserted-by":"publisher","first-page":"1167","DOI":"10.1016\/j.theriogenology.2010.01.003","article-title":"Method agreement analysis: a review of correct methodology","volume":"73","year":"2010","journal-title":"Theriogenology"},{"issue":"3","key":"key2024112906444919900_ref085","doi-asserted-by":"publisher","first-page":"244","DOI":"10.1177\/0735275118794981","article-title":"Schemas and frames","volume":"36","year":"2018","journal-title":"Sociological Theory"},{"key":"key2024112906444919900_ref086","article-title":"Emotional framing: how do emotions contribute to framing effects?","year":"2012"},{"issue":"1","key":"key2024112906444919900_ref087","article-title":"Topic modeling for frame analysis: a study of media debates on climate change in India and USA","volume":"22","year":"2021","journal-title":"Global Media and Communication"},{"key":"key2024112906444919900_ref088","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1145\/3359317","article-title":"The roles bots play in Wikipedia","year":"2019"}],"container-title":["Information Technology &amp; People"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/ITP-01-2023-0049\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/ITP-01-2023-0049\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T21:54:11Z","timestamp":1753394051000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/itp\/article\/37\/7\/2462-2488\/1224011"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,4,5]]},"references-count":93,"journal-issue":{"issue":"7","published-online":{"date-parts":[[2024,4,5]]},"published-print":{"date-parts":[[2024,12,3]]}},"alternative-id":["10.1108\/ITP-01-2023-0049"],"URL":"https:\/\/doi.org\/10.1108\/itp-01-2023-0049","relation":{},"ISSN":["0959-3845"],"issn-type":[{"value":"0959-3845","type":"print"}],"subject":[],"published":{"date-parts":[[2024,4,5]]}}}