{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,11]],"date-time":"2026-02-11T13:59:12Z","timestamp":1770818352296,"version":"3.50.1"},"reference-count":72,"publisher":"Emerald","issue":"5","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2025,11,3]]},"abstract":"<jats:sec>\n                    <jats:title>Purpose<\/jats:title>\n                    <jats:p>Over the last two\u00a0decades, most organizations have considered technologies to drive digital transformation, and the recent pandemic has brought significant changes in the healthcare sector. Therefore, this study explores the technological nexus in supporting digital transformation as a process to govern the healthcare sector more effectively.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Design\/methodology\/approach<\/jats:title>\n                    <jats:p>This study uses quantitative and qualitative methods to analyse the impact of ArogyaSetu (a health and wellness app) on India\u2019s digital transformation process. The study involves 212 responses to understand how the app enables digital transformation and its impact on governance, healthcare systems and stakeholders. Additionally, 31 semi-structured interviews were conducted to validate the quantitative study\u2019s findings.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Findings<\/jats:title>\n                    <jats:p>Referring quantitative part of research design, ArogyaSetu has had a positive impact on the digital transformation of India\u2019s healthcare industry, which has in turn affected stakeholders and improved governance. Moreover, qualitative findings suggest that a governance system like ArogyaSetu can aid in the development of dynamic capabilities within the healthcare system and governance.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Originality\/value<\/jats:title>\n                    <jats:p>This study adds to our understanding of the digital transformation of healthcare by examining it through the lens of dynamic capability. In this framework, \u201csense\u201d refers to the stakeholders, \u201cseize\u201d the healthcare system and \u201ctransform\u201d governance. The study also provides practical implications for managers, academics and government administrators responsible for digital healthcare transformation.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1108\/itp-02-2023-0179","type":"journal-article","created":{"date-parts":[[2024,6,6]],"date-time":"2024-06-06T22:53:44Z","timestamp":1717714424000},"page":"2163-2186","source":"Crossref","is-referenced-by-count":5,"title":["Towards digital transformation and governance in the healthcare sector"],"prefix":"10.1108","volume":"38","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-2714-4958","authenticated-orcid":true,"given":"Shivam","family":"Gupta","sequence":"first","affiliation":[{"name":"NEOMA Business School Department of Information Systems, Supply Chain Management and Decision Support, , ,","place":["Reims, France"]}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7816-6594","authenticated-orcid":true,"given":"Sachin","family":"Modgil","sequence":"additional","affiliation":[{"name":"International Management Institute \u2013 Kolkata , ,","place":["Kolkata, India"]}]},{"given":"Ana Beatriz","family":"Lopes de Sousa Jabbour","sequence":"additional","affiliation":[{"name":"Metis Lab, EM Normandie , ,","place":["Paris, France"]}]},{"given":"Issam","family":"Laguir","sequence":"additional","affiliation":[{"name":"Montpellier Business School Department of Finance, Control and Law, , ,","place":["Montpellier, France"]}]},{"given":"Rebecca","family":"Stekelorum","sequence":"additional","affiliation":[{"name":"ICN Business School Department of Strategy and Entrepreneurship, CEREFIGE, , ,","place":["Nancy, 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