{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,18]],"date-time":"2026-04-18T19:36:14Z","timestamp":1776540974919,"version":"3.51.2"},"reference-count":119,"publisher":"Emerald","issue":"4","license":[{"start":{"date-parts":[[2023,7,11]],"date-time":"2023-07-11T00:00:00Z","timestamp":1689033600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["ITP"],"published-print":{"date-parts":[[2024,5,6]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>This study aims to investigate whether social media use (SMU) at work has a curvilinear effect on job performance and whether Cyberloafing (non-work-related use) and job complexity moderate this effect.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>Online surveys were conducted in China among WeChat users from multiple organizations working in the office environment, generating 350 valid responses.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The results revealed that there is an inverted U-shaped relationship between SMU at work and job performance through mediations of communication, information sharing and entertainment; such that the relationship is initially positive but becomes weaker as SMU increases and exceeds the optimal level. Notably, it is found that Cyberloafing negatively moderates the relationship between SMU and job performance, and there is a significant joint moderating effect of job complexity and Cyberloafing.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title><jats:p>This study improves the research of information system use. It also provides implications for organizations concerned about formulating policies related to individuals' SMU and suggests that SM users and managers should find strategies to arrive at without surpassing the optimal level to maximize productivity.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This paper enriches the job demands-resources model to extend the literature on the advantages and disadvantages of SMU at work, which indirectly affect performance through two job conditions (job resources and demands). The study finds that employees benefit from a moderate amount of SMU at work, once it surpasses the optimal level, job demands surpass job resources and counterproductivity will appear. In addition, Cyberloafing and job complexity moderate the optimal level of SMU at work, which have not yet been investigated.<\/jats:p><\/jats:sec>","DOI":"10.1108\/itp-04-2022-0249","type":"journal-article","created":{"date-parts":[[2023,7,8]],"date-time":"2023-07-08T01:05:26Z","timestamp":1688778326000},"page":"1775-1801","source":"Crossref","is-referenced-by-count":21,"title":["The effect of social media use on\u00a0job performance with moderating effects of Cyberloafing and job complexity"],"prefix":"10.1108","volume":"37","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-6948-0044","authenticated-orcid":false,"given":"Elmira","family":"Zahmat Doost","sequence":"first","affiliation":[]},{"given":"Wei","family":"Zhang","sequence":"additional","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2023,7,11]]},"reference":[{"key":"key2024050504481128400_ref001","volume-title":"CFOs Concerned about Time Waste but Also See Business Benefits in Social Media Use","year":"2010"},{"key":"key2024050504481128400_ref002","volume-title":"Multiple Regression: Testing and Interpreting Interactions","year":"1991"},{"key":"key2024050504481128400_ref003","article-title":"The impact of enterprise social media identity on job performance and job satisfaction","year":"2018"},{"issue":"7","key":"key2024050504481128400_ref004","doi-asserted-by":"crossref","first-page":"1177","DOI":"10.1016\/j.tele.2017.05.008","article-title":"Social media in marketing: a review and analysis of the existing literature","volume":"34","year":"2017","journal-title":"Telematics and Informatics"},{"key":"key2024050504481128400_ref005","doi-asserted-by":"crossref","first-page":"65","DOI":"10.1016\/j.jsis.2015.03.001","article-title":"Linking dimensions of social media use to job performance: the role of social capital","volume":"24","year":"2015","journal-title":"Journal of Strategic Information Systems"},{"issue":"1","key":"key2024050504481128400_ref006","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1287\/isre.1120.0470","article-title":"Introduction to the special issue-social media and business transformation: a framework for research","volume":"24","year":"2013","journal-title":"Information Systems Research"},{"issue":"3","key":"key2024050504481128400_ref117","doi-asserted-by":"crossref","first-page":"396","DOI":"10.1177\/002224377701400320","article-title":"Estimating nonresponse bias in mail surveys","volume":"14","year":"1977","journal-title":"Journal of Marketing Research"},{"issue":"2","key":"key2024050504481128400_ref007","doi-asserted-by":"crossref","first-page":"124","DOI":"10.1108\/BL-01-2020-0003","article-title":"The impact of media on entrepreneurship participation: a cross-country panel data analysis","volume":"34","year":"2021","journal-title":"The Bottom Line"},{"issue":"3","key":"key2024050504481128400_ref008","doi-asserted-by":"crossref","first-page":"265","DOI":"10.1348\/096317900167029","article-title":"Shopfloor innovation: facilitating the suggestion and implementation of ideas","volume":"73","year":"2000","journal-title":"Journal of Occupational and Organizational Psychology"},{"issue":"3","key":"key2024050504481128400_ref009","doi-asserted-by":"crossref","first-page":"309","DOI":"10.1108\/02683940710733115","article-title":"The job demands\u2010resources model: state of the art","volume":"22","year":"2007","journal-title":"Journal of Managerial Psychology"},{"issue":"1","key":"key2024050504481128400_ref010","doi-asserted-by":"crossref","first-page":"389","DOI":"10.1146\/annurev-orgpsych-031413-091235","article-title":"Burnout and work engagement: the JD\u2013R approach","volume":"1","year":"2014","journal-title":"Annual Review of Organizational Psychology and Organizational Behavior"},{"key":"key2024050504481128400_ref011","volume-title":"The Measurement of Selection, Optimization, and Compensation (SOC) by Self Report: Technical Report","year":"1999"},{"key":"key2024050504481128400_ref012","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1016\/S0065-2601(08)60211-7","article-title":"Distraction-conflict theory: progress and problems","volume":"19","year":"1986","journal-title":"Advances in Experimental Social Psychology"},{"key":"key2024050504481128400_ref013","article-title":"Work-related social media use and employee-related outcomes: a moderated mediation model","year":"2022","journal-title":"International Journal of Emerging Markets"},{"key":"key2024050504481128400_ref014","first-page":"143","article-title":"Why people use social networking sites. Why people use social networking sites","year":"2009"},{"key":"key2024050504481128400_ref015","doi-asserted-by":"crossref","first-page":"26","DOI":"10.1016\/j.chb.2014.12.053","article-title":"Does personal social media usage affect efficiency and well-being?","volume":"46","year":"2015","journal-title":"Computers in Human Behavior"},{"key":"key2024050504481128400_ref016","doi-asserted-by":"crossref","first-page":"143","DOI":"10.1016\/j.comnet.2016.08.020","article-title":"Social media-induced technostress: its impact on the job performance of it professionals and the moderating role of job characteristics","volume":"114","year":"2017","journal-title":"Computer Networks"},{"key":"key2024050504481128400_ref017","doi-asserted-by":"crossref","first-page":"69","DOI":"10.1016\/j.ijinfomgt.2017.11.009","article-title":"Enhancing team creative performance through social media and transactive memory system","volume":"39","year":"2018","journal-title":"International Journal of Information Management"},{"key":"key2024050504481128400_ref018","doi-asserted-by":"crossref","first-page":"83","DOI":"10.1016\/j.ijinfomgt.2018.11.019","article-title":"Exploring the influence of excessive social media use at work: a three-dimension usage perspective","volume":"46","year":"2019","journal-title":"International Journal of Information Management"},{"key":"key2024050504481128400_ref019","first-page":"3938","article-title":"Understanding the influence of social media in the workplace: an Integration of media synchronicity and social capital theories","year":"2012"},{"issue":"4","key":"key2024050504481128400_ref020","doi-asserted-by":"crossref","first-page":"265","DOI":"10.1080\/08824090600962516","article-title":"Beyond excessive use: the interaction between cognitive and behavioral symptoms of problematic Internet use","volume":"23","year":"2006","journal-title":"Communication Research Reports"},{"issue":"1","key":"key2024050504481128400_ref119","doi-asserted-by":"crossref","first-page":"48","DOI":"10.1080\/16066359.2016.1197915","article-title":"A critical consideration of social networking sites\u2019 addiction potential","volume":"25","year":"2017","journal-title":"Addiction Research and Theory"},{"key":"key2024050504481128400_ref021","doi-asserted-by":"crossref","first-page":"340","DOI":"10.1016\/j.chb.2014.03.061","article-title":"Effects of support and job demands on social media use and work outcomes","volume":"36","year":"2014","journal-title":"Computers in Human Behavior"},{"issue":"1","key":"key2024050504481128400_ref022","doi-asserted-by":"crossref","first-page":"22","DOI":"10.1177\/0268396218802728","article-title":"Enterprise social media use and overload: a curvilinear relationship","volume":"34","year":"2019","journal-title":"Journal of Information Technology"},{"key":"key2024050504481128400_ref023","doi-asserted-by":"crossref","first-page":"34","DOI":"10.1016\/j.chb.2015.07.047","article-title":"Does multitasking with mobile phones affect learning? A review","volume":"54","year":"2016","journal-title":"Computers in Human Behavior"},{"issue":"4","key":"key2024050504481128400_ref024","first-page":"51","article-title":"An inverted u-shaped relationship between helping behavior and career growth: the mediating role of role stress and the moderating role of job autonomy","volume":"37","year":"2020","journal-title":"Human Resource Development"},{"issue":"12","key":"key2024050504481128400_ref113","doi-asserted-by":"crossref","first-page":"1235","DOI":"10.1080\/0144929X.2017.1369568","article-title":"Impact of using social network services on workplace ostracism, job satisfaction, and innovative behaviour","volume":"36","year":"2017","journal-title":"Behaviour and Information Technology"},{"issue":"3","key":"key2024050504481128400_ref025","doi-asserted-by":"crossref","first-page":"238","DOI":"10.1111\/j.1468-005X.2011.00272.x","article-title":"Freedom to surf: the positive effects of workplace Internet leisure browsing","volume":"26","year":"2011","journal-title":"New Technology, Work and Employment"},{"issue":"2","key":"key2024050504481128400_ref026","doi-asserted-by":"crossref","first-page":"114","DOI":"10.1080\/08959285.2013.765878","article-title":"Workplace internet leisure browsing","volume":"26","year":"2013","journal-title":"Human Performance"},{"key":"key2024050504481128400_ref027","volume-title":"Deleterious Effects of Intermittent Interruptions on the Task Performance of Knowledge Workers: A Laboratory Investigation","year":"1990"},{"key":"key2024050504481128400_ref028","first-page":"175","article-title":"A diary study of task switching and interruptions","year":"2004"},{"issue":"2","key":"key2024050504481128400_ref029","doi-asserted-by":"crossref","first-page":"224","DOI":"10.1016\/j.im.2017.05.008","article-title":"Interpersonal knowledge exchange in China: the impact of guanxi and social media","volume":"55","year":"2018","journal-title":"Information and Management"},{"issue":"3","key":"key2024050504481128400_ref030","doi-asserted-by":"crossref","first-page":"499","DOI":"10.1037\/0021-9010.86.3.499","article-title":"The job demands-resources model of burnout","volume":"86","year":"2001","journal-title":"Journal of Applied Psychology"},{"key":"key2024050504481128400_ref031","first-page":"1","article-title":"People sensemaking and relationship building on an enterprise social network site","year":"2009"},{"issue":"3","key":"key2024050504481128400_ref032","doi-asserted-by":"crossref","first-page":"289","DOI":"10.1362\/146934715X14441363377999","article-title":"Social media marketing and advertising","volume":"15","year":"2015","journal-title":"The Marketing Review"},{"key":"key2024050504481128400_ref033","first-page":"1119","article-title":"Side-effects of the e-society: the causes of information overload and possible countermeasures","year":"2004"},{"issue":"1","key":"key2024050504481128400_ref034","doi-asserted-by":"crossref","first-page":"133","DOI":"10.1111\/1748-8583.12257","article-title":"Configurational demographic predictors of work\u2013nonwork satisfaction","volume":"30","year":"2020","journal-title":"Human Resource Management Journal"},{"issue":"2","key":"key2024050504481128400_ref035","first-page":"184","article-title":"Work characteristics and the emergence of a sustainable workforce: do job design principles matter?","volume":"19","year":"2006","journal-title":"Gedrag and Organisatie"},{"issue":"6","key":"key2024050504481128400_ref036","doi-asserted-by":"crossref","first-page":"594","DOI":"10.1080\/0144929X.2012.659218","article-title":"Using Facebook out of habit","volume":"32","year":"2013","journal-title":"Behaviour and Information Technology"},{"issue":"4","key":"key2024050504481128400_ref037","doi-asserted-by":"crossref","first-page":"243","DOI":"10.1007\/BF00309260","article-title":"What makes interruptions disruptive? A study of length, similarity, and complexity","volume":"50","year":"1989","journal-title":"Psychological Research"},{"issue":"7","key":"key2024050504481128400_ref038","doi-asserted-by":"crossref","first-page":"1177","DOI":"10.1002\/smj.2399","article-title":"Thinking about U: theorizing and testing U\u2010and inverted U\u2010shaped relationships in strategy research","volume":"37","year":"2016","journal-title":"Strategic Management Journal"},{"issue":"4","key":"key2024050504481128400_ref120","doi-asserted-by":"crossref","first-page":"627","DOI":"10.1080\/00273171.2010.498290","article-title":"Quantifying and testing indirect effects in simple mediation models when the constituent paths are nonlinear","volume":"45","year":"2010","journal-title":"Multivariate Behavioral Research"},{"issue":"3","key":"key2024050504481128400_ref039","doi-asserted-by":"crossref","first-page":"497","DOI":"10.1037\/0882-7974.16.3.497","article-title":"Aging and social expertise: the impact of trait-diagnostic information on impressions of others","volume":"16","year":"2001","journal-title":"Psychology and Aging"},{"key":"key2024050504481128400_ref040","doi-asserted-by":"crossref","first-page":"512","DOI":"10.1016\/j.chb.2017.02.054","article-title":"Ties that work: investigating the relationships among coworker connections, work-related Facebook utility, online social capital, and employee outcomes","volume":"72","year":"2017","journal-title":"Computers in Human Behavior"},{"issue":"1","key":"key2024050504481128400_ref041","doi-asserted-by":"crossref","first-page":"97","DOI":"10.1108\/IntR-12-2014-0317","article-title":"Determinants of cyberloafing: a comparative study of a public and private sector organization","volume":"27","year":"2017","journal-title":"Internet Research"},{"key":"key2024050504481128400_ref042","article-title":"The dark side of social media platforms: a situation-organism-behaviour-consequence approach","volume":"186","year":"2023","journal-title":"Technological Forecasting and Social Change"},{"issue":"9","key":"key2024050504481128400_ref114","doi-asserted-by":"crossref","first-page":"1908","DOI":"10.1108\/IMDS-02-2019-0090","article-title":"Social media usage and employee\u2019s job performance: the moderating role of social media rules","volume":"119","year":"2019","journal-title":"Industrial Management and Data Systems"},{"issue":"3","key":"key2024050504481128400_ref043","doi-asserted-by":"crossref","first-page":"368","DOI":"10.2307\/20159587","article-title":"Employees' goal orientations, the quality of leader-member exchange, and the outcomes of job performance and job satisfaction","volume":"47","year":"2004","journal-title":"Academy of Management Journal"},{"key":"key2024050504481128400_ref044","doi-asserted-by":"crossref","first-page":"169","DOI":"10.1016\/j.ijinfomgt.2017.12.001","article-title":"Examining branding co-creation in brand communities on social media: applying the paradigm of stimulus-organism-response","volume":"39","year":"2018","journal-title":"International Journal of Information Management"},{"key":"key2024050504481128400_ref045","first-page":"113","article-title":"Contributing knowledge to electronic knowledge repositories: an empirical investigation","year":"2005","journal-title":"MIS Quarterly"},{"issue":"5","key":"key2024050504481128400_ref046","doi-asserted-by":"crossref","first-page":"1061","DOI":"10.1016\/j.chb.2010.03.008","article-title":"When more is too much: operationalizing technology overload and exploring its impact on knowledge worker productivity","volume":"26","year":"2010","journal-title":"Computers in Human Behavior"},{"issue":"2","key":"key2024050504481128400_ref047","doi-asserted-by":"crossref","first-page":"164","DOI":"10.2307\/2094393","article-title":"On the use of the mass media for important things","volume":"38","year":"1973","journal-title":"American Sociological Review"},{"issue":"1","key":"key2024050504481128400_ref048","doi-asserted-by":"crossref","first-page":"141","DOI":"10.1080\/07421222.2017.1297173","article-title":"To cyberloaf or not to cyberloaf: the impact of the announcement of formal organizational controls","volume":"34","year":"2017","journal-title":"Journal of Management Information Systems"},{"issue":"4","key":"key2024050504481128400_ref049","doi-asserted-by":"crossref","first-page":"197","DOI":"10.1007\/s10799-017-0280-1","article-title":"Cyberloafing in the workplace: mitigation tactics and their impact on individuals' behavior","volume":"19","year":"2018","journal-title":"Information Technology and Management"},{"issue":"4","key":"key2024050504481128400_ref050","doi-asserted-by":"crossref","first-page":"9","DOI":"10.1111\/j.1748-8583.2005.tb00293.x","article-title":"Satisfaction with HR practices and commitment to the organization: why one size does not fit all","volume":"15","year":"2005","journal-title":"Human Resource Management Journal"},{"issue":"4","key":"key2024050504481128400_ref051","doi-asserted-by":"crossref","first-page":"1122","DOI":"10.1108\/IntR-07-2017-0268","article-title":"Workplace ostracism and cyberloafing: a moderated\u2013mediation model","volume":"28","year":"2018","journal-title":"Internet Research"},{"issue":"6","key":"key2024050504481128400_ref052","doi-asserted-by":"crossref","first-page":"699","DOI":"10.1057\/ejis.2012.18","article-title":"Bridging the work\/social divide: the emotional response to organizational social networking sites","volume":"21","year":"2012","journal-title":"European Journal of Information Systems"},{"issue":"2","key":"key2024050504481128400_ref053","doi-asserted-by":"crossref","first-page":"196","DOI":"10.1037\/0021-9010.71.2.196","article-title":"Joint moderation of the relation between task complexity and job performance for engineers","volume":"71","year":"1986","journal-title":"Journal of Applied Psychology"},{"issue":"4","key":"key2024050504481128400_ref054","doi-asserted-by":"crossref","first-page":"678","DOI":"10.1080\/0144929X.2020.1830174","article-title":"Are social media good or bad for employees? It depends on when they use them","volume":"41","year":"2022","journal-title":"Behaviour and Information Technology"},{"key":"key2024050504481128400_ref055","doi-asserted-by":"crossref","unstructured":"Landers, R. and Schmidt, G. (2016), \u201cSocial media in employee selection and recruitment: theory, practice, and current challenges\u201d, An Overview: Social Media in Employee Selection and Recruitment, Springer International Publishing AG, pp.\u00a03-11.","DOI":"10.1007\/978-3-319-29989-1_1"},{"issue":"8","key":"key2024050504481128400_ref056","doi-asserted-by":"crossref","first-page":"828","DOI":"10.1080\/0144929X.2018.1485743","article-title":"The effect of Facebook use on office workers' job performance and the moderating effects of task equivocality and interdependence","volume":"37","year":"2018","journal-title":"Behaviour and Information Technology"},{"issue":"1","key":"key2024050504481128400_ref057","doi-asserted-by":"crossref","first-page":"75","DOI":"10.1080\/0144929X.2015.1055800","article-title":"Helpful-stressful cycle? Psychological links between type of mobile phone user and stress","volume":"35","year":"2016","journal-title":"Behaviour and Information Technology"},{"key":"key2024050504481128400_ref058","doi-asserted-by":"crossref","first-page":"134","DOI":"10.1016\/j.chb.2013.10.016","article-title":"Using social media for work: losing your time or improving your work?","volume":"31","year":"2014","journal-title":"Computers in Human Behavior"},{"issue":"4","key":"key2024050504481128400_ref059","doi-asserted-by":"crossref","first-page":"343","DOI":"10.1080\/01449290903353054","article-title":"Cyberloafing at the workplace: gain or drain on work?","volume":"31","year":"2012","journal-title":"Behaviour and Information Technology"},{"issue":"8","key":"key2024050504481128400_ref060","doi-asserted-by":"crossref","first-page":"1081","DOI":"10.1016\/j.im.2004.12.002","article-title":"Prevalence, perceived seriousness, justification and regulation of cyberloafing in Singapore: an exploratory study","volume":"42","year":"2005","journal-title":"Information and Management"},{"key":"key2024050504481128400_ref061","article-title":"The buffering effect of flow experience on the relationship between overload and social media users' discontinuance intentions","volume":"49","year":"2020","journal-title":"Telematics and Informatics"},{"key":"key2024050504481128400_ref062","doi-asserted-by":"crossref","first-page":"163","DOI":"10.1016\/j.chb.2019.07.029","article-title":"Enterprise social media usage: the motives and the moderating role of public social media experience","volume":"101","year":"2019","journal-title":"Computers in Human Behavior"},{"key":"key2024050504481128400_ref063","article-title":"Understanding the social media interactivity paradox: the effects of social media interactivity on communication quality, work interruptions and job performance","year":"2021","journal-title":"Information Technology and People"},{"issue":"3","key":"key2024050504481128400_ref064","doi-asserted-by":"crossref","first-page":"321","DOI":"10.1177\/009365027700400305","article-title":"Investigating the assumptions of uses and gratifications research","volume":"4","year":"1977","journal-title":"Communication Research"},{"key":"key2024050504481128400_ref065","doi-asserted-by":"crossref","first-page":"40","DOI":"10.1016\/j.jbusres.2021.03.051","article-title":"Does enterprise social media use promote employee creativity and well-being?","volume":"131","year":"2021","journal-title":"Journal of Business Research"},{"issue":"2","key":"key2024050504481128400_ref066","doi-asserted-by":"crossref","first-page":"210","DOI":"10.1016\/j.ijinfomgt.2013.12.010","article-title":"Digital native in social virtual worlds: a multi-method study of gratifications and social influences in Habbo Hotel","volume":"34","year":"2014","journal-title":"International Journal of Information Management"},{"issue":"2","key":"key2024050504481128400_ref067","doi-asserted-by":"crossref","first-page":"557","DOI":"10.1108\/ITP-06-2019-0289","article-title":"Correlates of social media fatigue and academic performance decrement: a large cross-sectional study","volume":"34","year":"2020","journal-title":"Information Technology and People"},{"issue":"8","key":"key2024050504481128400_ref068","doi-asserted-by":"crossref","first-page":"979","DOI":"10.1002\/job.227","article-title":"The effects of job complexity and autonomy on cohesiveness in collectivistic and individualistic work groups: a cross\u2010cultural analysis","volume":"24","year":"2003","journal-title":"Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology"},{"issue":"1","key":"key2024050504481128400_ref069","doi-asserted-by":"crossref","first-page":"397","DOI":"10.1146\/annurev.psych.52.1.397","article-title":"Job burnout","volume":"52","year":"2001","journal-title":"Annual Review of Psychology"},{"issue":"1","key":"key2024050504481128400_ref070","doi-asserted-by":"crossref","first-page":"153","DOI":"10.1016\/j.bushor.2022.05.001","article-title":"The open academic: why and how business academics should use social media to be more \u2018open\u2019and impactful","volume":"66","year":"2023","journal-title":"Business Horizons"},{"issue":"6","key":"key2024050504481128400_ref071","doi-asserted-by":"crossref","first-page":"322","DOI":"10.1016\/j.im.2013.04.005","article-title":"Using the theory of interpersonal behavior to explain non-work-related personal use of the Internet at work","volume":"50","year":"2013","journal-title":"Information and Management"},{"issue":"3","key":"key2024050504481128400_ref072","doi-asserted-by":"crossref","first-page":"240","DOI":"10.1108\/ITP-10-2012-0110","article-title":"Organizational members' use of social networking sites and job performance","volume":"26","year":"2013","journal-title":"Information Technology and People"},{"issue":"6","key":"key2024050504481128400_ref073","doi-asserted-by":"crossref","first-page":"1321","DOI":"10.1037\/0021-9010.91.6.1321","article-title":"The work design questionnaire (WDQ): developing and validating a comprehensive measure for assessing job design and the nature of work","volume":"91","year":"2006","journal-title":"Journal of Applied Psychology"},{"key":"key2024050504481128400_ref074","volume-title":"Facebook: Measuring the Cost to Business of Social Networking","year":"2009"},{"issue":"4","key":"key2024050504481128400_ref075","doi-asserted-by":"crossref","first-page":"929","DOI":"10.2307\/256397","article-title":"Physical environments and employee reactions: effects of stimulus-screening skills and job complexity","volume":"34","year":"1991","journal-title":"Academy of Management Journal"},{"issue":"2","key":"key2024050504481128400_ref076","doi-asserted-by":"crossref","first-page":"382","DOI":"10.1037\/0033-2909.92.2.382","article-title":"Contingent decision behavior","volume":"92","year":"1982","journal-title":"Psychological Bulletin"},{"issue":"4","key":"key2024050504481128400_ref077","first-page":"771","article-title":"The time famine: toward a sociology of work time","volume":"34","year":"1999","journal-title":"Administrative Science Quarterly"},{"issue":"5","key":"key2024050504481128400_ref078","doi-asserted-by":"crossref","first-page":"879","DOI":"10.1037\/0021-9010.88.5.879","article-title":"Common method biases in behavioral research: a critical review of the literature and recommended remedies","volume":"88","year":"2003","journal-title":"Journal of Applied Psychology"},{"issue":"1","key":"key2024050504481128400_ref079","doi-asserted-by":"crossref","first-page":"539","DOI":"10.1146\/annurev-psych-120710-100452","article-title":"Sources of method bias in social science research and recommendations on how to control it","volume":"63","year":"2012","journal-title":"Annual Review of Psychology"},{"key":"key2024050504481128400_ref080","volume-title":"Becoming a Master Manager: A Competing Values Approach\u2013Fifth Education","year":"2011"},{"issue":"4","key":"key2024050504481128400_ref081","doi-asserted-by":"crossref","first-page":"417","DOI":"10.1287\/isre.1070.0165","article-title":"The consequences of technostress for end users in organizations: conceptual development and empirical validation","volume":"19","year":"2008","journal-title":"Information Systems Research"},{"key":"key2024050504481128400_ref082","volume-title":"Social Networking and the Workplace","year":"2009"},{"key":"key2024050504481128400_ref083","article-title":"Systematic literature review of professional social media platforms: development of a behavior adoption career development framework","volume":"156","year":"2023","journal-title":"Journal of Business Research"},{"issue":"3","key":"key2024050504481128400_ref084","doi-asserted-by":"crossref","first-page":"455","DOI":"10.2307\/258127","article-title":"Work-at-home and the quality of working life","volume":"10","year":"1985","journal-title":"Academy of Management Review"},{"key":"key2024050504481128400_ref085","article-title":"Facilitating or inhibiting? The role of enterprise social media use in job performance","year":"2022","journal-title":"Information Technology and People"},{"issue":"1","key":"key2024050504481128400_ref086","doi-asserted-by":"crossref","first-page":"7","DOI":"10.1108\/10662240910927795","article-title":"Understanding the appeal of user\u2010generated media: a uses and gratification perspective","volume":"19","year":"2009","journal-title":"Internet Research"},{"issue":"12","key":"key2024050504481128400_ref087","doi-asserted-by":"crossref","first-page":"1213","DOI":"10.1080\/0144929X.2019.1580311","article-title":"Cyberloafing and personality traits: an investigation among knowledge-workers across the Iranian knowledge-intensive sectors","volume":"38","year":"2019","journal-title":"Behaviour and Information Technology"},{"issue":"2","key":"key2024050504481128400_ref088","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1108\/02580541111103882","article-title":"Does social media have a place in workplace learning?","volume":"27","year":"2011","journal-title":"Strategic Direction"},{"issue":"4","key":"key2024050504481128400_ref089","doi-asserted-by":"crossref","first-page":"771","DOI":"10.1111\/j.1540-5414.2003.02292.x","article-title":"The effects of interruptions, task complexity, and information presentation on computer\u2010supported decision\u2010making performance","volume":"34","year":"2003","journal-title":"Decision Sciences"},{"issue":"2","key":"key2024050504481128400_ref090","doi-asserted-by":"crossref","first-page":"259","DOI":"10.1111\/j.00117315.2004.02524.x","article-title":"Determining uses and gratifications for the Internet","volume":"35","year":"2004","journal-title":"Decision Sciences"},{"key":"key2024050504481128400_ref091","article-title":"Enterprise social media affordances as enablers of knowledge transfer and creative performance: an empirical study","volume":"51","year":"2020","journal-title":"Telematics and Informatics"},{"issue":"2","key":"key2024050504481128400_ref092","doi-asserted-by":"crossref","first-page":"239","DOI":"10.1080\/03637751.2015.1133920","article-title":"The practical paradox of technology: the influence of communication technology use on employee burnout and engagement","volume":"83","year":"2016","journal-title":"Communication Monographs"},{"issue":"1","key":"key2024050504481128400_ref093","doi-asserted-by":"crossref","first-page":"85","DOI":"10.1037\/0882-7974.20.1.85","article-title":"Age differences in everyday problem-solving and decision-making effectiveness: a meta-analytic review","volume":"20","year":"2005","journal-title":"Psychology and Aging"},{"issue":"2","key":"key2024050504481128400_ref115","doi-asserted-by":"crossref","first-page":"530","DOI":"10.1177\/14614448211065425","article-title":"The associations of active and passive social media use with well-being: a critical scoping review","volume":"24","year":"2022","journal-title":"New Media and Society"},{"issue":"3","key":"key2024050504481128400_ref094","doi-asserted-by":"crossref","first-page":"228","DOI":"10.1111\/ntwe.12098","article-title":"Paradoxical implications of personal social media use for work","volume":"32","year":"2017","journal-title":"New Technology, Work and Employment"},{"issue":"5","key":"key2024050504481128400_ref095","doi-asserted-by":"crossref","first-page":"595","DOI":"10.1016\/j.emj.2017.07.006","article-title":"Understanding the consequences of public social media use for work","volume":"35","year":"2017","journal-title":"European Management Journal"},{"issue":"3","key":"key2024050504481128400_ref096","doi-asserted-by":"crossref","first-page":"443","DOI":"10.1037\/0882-7974.18.3.443","article-title":"Aging and dual-task performance: a\u00a0meta-analysis","volume":"18","year":"2003","journal-title":"Psychology and Aging"},{"issue":"5","key":"key2024050504481128400_ref097","doi-asserted-by":"crossref","first-page":"1751","DOI":"10.1016\/j.chb.2011.03.002","article-title":"Personal Internet use at work: understanding cyberslacking","volume":"27","year":"2011","journal-title":"Computers in Human Behavior"},{"issue":"2","key":"key2024050504481128400_ref098","doi-asserted-by":"crossref","first-page":"529","DOI":"10.1108\/IntR-11-2014-0299","article-title":"Exploring the influence of social media on employee work performance","volume":"26","year":"2016","journal-title":"Internet Research"},{"issue":"1","key":"key2024050504481128400_ref099","first-page":"224","article-title":"How can leaders alleviate employees\u2019 workplace anxiety caused by information overload on enterprise social media? Evidence from Chinese employees","volume":"36","year":"2022","journal-title":"Information Technology and People"},{"issue":"3","key":"key2024050504481128400_ref100","doi-asserted-by":"crossref","first-page":"869","DOI":"10.1108\/INTR-03-2019-0112","article-title":"Is boredom proneness related to social media overload and fatigue? A stress\u2013strain\u2013outcome approach","volume":"30","year":"2020","journal-title":"Internet Research"},{"issue":"4","key":"key2024050504481128400_ref101","doi-asserted-by":"crossref","first-page":"362","DOI":"10.1108\/QMR-06-2013-0041","article-title":"People use social media: a uses and gratifications approach","volume":"16","year":"2013","journal-title":"Qualitative Market Research: An International Journal"},{"key":"key2024050504481128400_ref102","article-title":"Social media use, stress, and coping","year":"2022","journal-title":"Current Opinion in Psychology"},{"issue":"1","key":"key2024050504481128400_ref103","doi-asserted-by":"crossref","first-page":"60","DOI":"10.1016\/0749-5978(86)90044-0","article-title":"Task complexity: definition of the construct","volume":"37","year":"1986","journal-title":"Organizational Behavior and Human Decision Processes"},{"issue":"2","key":"key2024050504481128400_ref104","doi-asserted-by":"crossref","first-page":"581","DOI":"10.1108\/ITP-03-2019-0105","article-title":"Curvilinear performance effects of social cyberloafing out of class: the mediating role as a recovery experience","volume":"34","year":"2020","journal-title":"Information Technology and People"},{"key":"key2024050504481128400_ref105","doi-asserted-by":"crossref","first-page":"94","DOI":"10.1016\/j.chb.2017.10.023","article-title":"Work-related use of information and communication technologies after hours (W_ICTs) and emotional exhaustion: a mediated moderation model","volume":"79","year":"2018","journal-title":"Computers in Human Behavior"},{"key":"key2024050504481128400_ref106","doi-asserted-by":"crossref","first-page":"210","DOI":"10.1016\/j.im.2012.05.001","article-title":"It is not for fun: an examination of social network site usage","volume":"49","year":"2012","journal-title":"Information and Management"},{"issue":"6","key":"key2024050504481128400_ref107","doi-asserted-by":"crossref","first-page":"1091","DOI":"10.1108\/ITP-10-2016-0237","article-title":"Excessive social media use at work exploring the effects of social media overload on job performance","volume":"31","year":"2018","journal-title":"Information Technology and People"},{"issue":"1","key":"key2024050504481128400_ref108","first-page":"75","article-title":"Do you get tired of socializing? An empirical explanation of discontinuous usage behavior in social network services","volume":"35","year":"2016","journal-title":"Information and Management"},{"issue":"5","key":"key2024050504481128400_ref121","first-page":"592","article-title":"Mental workload variations during different cognitive office tasks with social media interruptions","volume":"66","year":"2022","journal-title":"Ergonomics"},{"key":"key2024050504481128400_ref122","first-page":"241","article-title":"The effect of social media interruptions on office workers\u2019 mental workload using physiological measures","year":"2022","journal-title":"International Conference on Human-Computer Interaction"},{"issue":"6","key":"key2024050504481128400_ref109","first-page":"103","article-title":"How social media usage affects employees' job satisfaction and turnover intention: an empirical study in China","volume":"56","year":"2019","journal-title":"Information and Management"},{"key":"key2024050504481128400_ref110","article-title":"The mixed blessing of cyberloafing on innovation performance during the COVID-19 pandemic","volume":"126","year":"2022","journal-title":"Computers in Human Behavior"},{"issue":"6","key":"key2024050504481128400_ref111","doi-asserted-by":"crossref","first-page":"746","DOI":"10.1080\/00224545.2019.1578725","article-title":"Social media addiction and social media reactions: the implications for job performance","volume":"159","year":"2019","journal-title":"The Journal of Social Psychology"}],"container-title":["Information Technology &amp; People"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/ITP-04-2022-0249\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/ITP-04-2022-0249\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T21:54:43Z","timestamp":1753394083000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/itp\/article\/37\/4\/1775-1801\/1234870"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2023,7,11]]},"references-count":119,"journal-issue":{"issue":"4","published-online":{"date-parts":[[2023,7,11]]},"published-print":{"date-parts":[[2024,5,6]]}},"alternative-id":["10.1108\/ITP-04-2022-0249"],"URL":"https:\/\/doi.org\/10.1108\/itp-04-2022-0249","relation":{},"ISSN":["0959-3845"],"issn-type":[{"value":"0959-3845","type":"print"}],"subject":[],"published":{"date-parts":[[2023,7,11]]}}}