{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,2]],"date-time":"2026-04-02T18:20:17Z","timestamp":1775154017406,"version":"3.50.1"},"reference-count":74,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2021,6,11]],"date-time":"2021-06-11T00:00:00Z","timestamp":1623369600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["ITP"],"published-print":{"date-parts":[[2022,4,1]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>The WeChat mini-program is a new channel for the delivery of online and mobile services, including electronic government services. Given the distinguishing characteristics and new business model of WeChat mini-programs, additional studies of mini-program-based government services are warranted. The purpose of this paper is to identify the factors that determine user adoption and usage of government WeChat mini-programs (GWMPs).<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>An empirical study was conducted through an online survey of Chinese GWMPs users. The proposed model was tested by analyzing the collected data using the covariance-based structural equation modeling approach.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The findings show that trust in government, trust in WeChat, trust in GWMPs and perceived convenience have significant effects on the usage of GWMPs.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This study contributes to the understanding of the GWMPs and mini-program-based government phenomenon. Theoretical implications for future e-government research as well as practical suggestions for GWMPs operators are also discussed.<\/jats:p><\/jats:sec>","DOI":"10.1108\/itp-06-2020-0415","type":"journal-article","created":{"date-parts":[[2021,6,11]],"date-time":"2021-06-11T00:57:21Z","timestamp":1623373041000},"page":"1170-1190","source":"Crossref","is-referenced-by-count":29,"title":["Apps within apps: predicting government WeChat mini-program adoption from trust\u2013risk perspective and innovation diffusion theory"],"prefix":"10.1108","volume":"35","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-7612-9631","authenticated-orcid":false,"given":"Zhenya","family":"Tang","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-4245-8733","authenticated-orcid":false,"given":"Zhongyun","family":"Zhou","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-4394-1631","authenticated-orcid":false,"given":"Feng","family":"Xu","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7435-7676","authenticated-orcid":false,"given":"Merrill","family":"Warkentin","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","published-online":{"date-parts":[[2021,6,11]]},"reference":[{"issue":"3","key":"key2022033117111903000_ref001","doi-asserted-by":"crossref","first-page":"557","DOI":"10.1111\/j.1540-5915.1997.tb01322.x","article-title":"The role of innovation characteristics and perceived voluntariness in the acceptance of information technologies","volume":"28","year":"1997","journal-title":"Decision Sciences"},{"issue":"3","key":"key2022033117111903000_ref002","doi-asserted-by":"crossref","first-page":"411","DOI":"10.1037\/0033-2909.103.3.411","article-title":"Structural equation modeling in practice: a review and recommended two-step approach","volume":"103","year":"1988","journal-title":"Psychological Bulletin"},{"issue":"1","key":"key2022033117111903000_ref003","first-page":"36","article-title":"Mobile applications as cloud computing: implementation and challenge","volume":"4","year":"2014","journal-title":"International Journal of Information and Electronics Engineering"},{"issue":"6","key":"key2022033117111903000_ref004","doi-asserted-by":"crossref","first-page":"627","DOI":"10.1016\/j.im.2014.05.016","article-title":"Trust transfer in the continued usage of public e-services","volume":"51","year":"2014","journal-title":"Information and Management"},{"issue":"2","key":"key2022033117111903000_ref005","doi-asserted-by":"crossref","first-page":"165","DOI":"10.1016\/j.jsis.2007.12.002","article-title":"Trust and risk in e-government adoption","volume":"17","year":"2008","journal-title":"Journal of Strategic Information Systems"},{"issue":"3","key":"key2022033117111903000_ref006","doi-asserted-by":"crossref","first-page":"588","DOI":"10.1037\/0033-2909.88.3.588","article-title":"Significance tests and goodness of fit in the analysis of covariance structures","volume":"88","year":"1980","journal-title":"Psychological Bulletin"},{"issue":"3","key":"key2022033117111903000_ref007","doi-asserted-by":"crossref","first-page":"264","DOI":"10.1016\/j.giq.2010.03.001","article-title":"Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies","volume":"27","year":"2010","journal-title":"Government Information Quarterly"},{"issue":"1","key":"key2022033117111903000_ref008","doi-asserted-by":"crossref","first-page":"30","DOI":"10.1016\/j.giq.2011.04.004","article-title":"The impact of polices on government social media usage: issues, challenges, and recommendations","volume":"29","year":"2012","journal-title":"Government Information Quarterly"},{"issue":"3","key":"key2022033117111903000_ref009","doi-asserted-by":"crossref","first-page":"185","DOI":"10.1177\/135910457000100301","article-title":"Back-translation for cross-cultural research","volume":"1","year":"1970","journal-title":"Journal of Cross-Cultural Psychology"},{"issue":"2","key":"key2022033117111903000_ref010","doi-asserted-by":"crossref","first-page":"456","DOI":"10.1108\/IntR-11-2016-0359","article-title":"Understanding mobile payment users\u2019 continuance intention: a trust transfer perspective","volume":"28","year":"2018","journal-title":"Internet Research"},{"issue":"1","key":"key2022033117111903000_ref011","doi-asserted-by":"crossref","first-page":"5","DOI":"10.1111\/j.1365-2575.2005.00183.x","article-title":"The utilization of e\u2010government services: citizen trust, innovation and acceptance factors","volume":"15","year":"2005","journal-title":"Information Systems Journal"},{"issue":"10","key":"key2022033117111903000_ref012","doi-asserted-by":"crossref","first-page":"519","DOI":"10.17705\/1jais.00239","article-title":"Modeling citizen satisfaction with mandatory adoption of an e-government technology","volume":"11","year":"2010","journal-title":"Journal of the Association for Information Systems"},{"issue":"2","key":"key2022033117111903000_ref013","doi-asserted-by":"crossref","first-page":"236","DOI":"10.1016\/j.im.2018.09.002","article-title":"How do product recommendations affect impulse buying? An empirical study on WeChat social commerce","volume":"56","year":"2019","journal-title":"Information and Management"},{"issue":"3","key":"key2022033117111903000_ref014","doi-asserted-by":"crossref","first-page":"489","DOI":"10.14329\/apjis.2019.29.3.489","article-title":"The WeChat mini program for smart tourism","volume":"29","year":"2019","journal-title":"Asia Pacific Journal of Information Systems"},{"key":"key2022033117111903000_ref015","article-title":"Emergence of a post-app era\u2013An exploratory case study of the WeChat Mini-Program ecosystem","year":"2020"},{"issue":"6","key":"key2022033117111903000_ref016","doi-asserted-by":"crossref","first-page":"851","DOI":"10.1108\/OIR-08-2012-0133","article-title":"Continuous usage of social networking sites: the effect of innovation and gratification attributes","volume":"37","year":"2013","journal-title":"Online Information Review"},{"issue":"4","key":"key2022033117111903000_ref017","first-page":"7","article-title":"Understanding trust in e-government","volume":"63","year":"2009","journal-title":"Engineering Economics"},{"issue":"2","key":"key2022033117111903000_ref018","doi-asserted-by":"crossref","first-page":"195","DOI":"10.1108\/10662240510590360","article-title":"The value of online surveys","volume":"15","year":"2005","journal-title":"Internet Research"},{"issue":"3","key":"key2022033117111903000_ref019","doi-asserted-by":"crossref","first-page":"586","DOI":"10.1108\/IntR-06-2016-0175","article-title":"A trust-risk perspective on social commerce use: an examination of the biasing role of habit","volume":"27","year":"2017","journal-title":"Internet Research"},{"issue":"1","key":"key2022033117111903000_ref020","doi-asserted-by":"crossref","first-page":"39","DOI":"10.1177\/002224378101800104","article-title":"Evaluating structural equation models with unobservable variables and measurement error","volume":"18","year":"1981","journal-title":"Journal of Marketing Research"},{"key":"key2022033117111903000_ref021","doi-asserted-by":"crossref","first-page":"306","DOI":"10.1016\/j.chb.2017.10.003","article-title":"Understanding the effects of gratifications on the continuance intention to use WeChat in China: a perspective on uses and gratifications","volume":"78","year":"2018","journal-title":"Computers in Human Behavior"},{"issue":"7","key":"key2022033117111903000_ref022","doi-asserted-by":"crossref","first-page":"1029","DOI":"10.1108\/OIR-01-2016-0013","article-title":"Transforming followers into fans: a study of Chinese users of the WeChat official account","volume":"41","year":"2017","journal-title":"Online Information Review"},{"key":"key2022033117111903000_ref023","doi-asserted-by":"crossref","first-page":"114","DOI":"10.1016\/j.paid.2018.01.042","article-title":"How are extraversion, exhibitionism, and gender associated with posting selfies on WeChat friends' circle in Chinese teenagers?","volume":"127","year":"2018","journal-title":"Personality and Individual Differences"},{"key":"key2022033117111903000_ref024","volume-title":"Multivariate Data Analysis","year":"2010","edition":"7th ed."},{"issue":"2","key":"key2022033117111903000_ref025","doi-asserted-by":"crossref","first-page":"139","DOI":"10.2753\/MTP1069-6679190202","article-title":"PLS-SEM: indeed a silver bullet","volume":"19","year":"2011","journal-title":"Journal of Marketing Theory and Practice"},{"issue":"2","key":"key2022033117111903000_ref026","doi-asserted-by":"crossref","first-page":"107","DOI":"10.1504\/IJMDA.2017.087624","article-title":"PLS-SEM or CB-SEM: updated guidelines on which method to use","volume":"1","year":"2017","journal-title":"International Journal of Multivariate Data Analysis"},{"issue":"6","key":"key2022033117111903000_ref027","article-title":"Analysis of the development of WeChat mini program","volume":"1087","year":"2018","journal-title":"Journal of Physics: Conference Series"},{"issue":"3","key":"key2022033117111903000_ref028","doi-asserted-by":"crossref","first-page":"485","DOI":"10.1007\/s10796-017-9820-9","article-title":"Sharing political content in online social media: a planned and unplanned behaviour approach","volume":"20","year":"2018","journal-title":"Information Systems Frontiers"},{"issue":"1","key":"key2022033117111903000_ref029","doi-asserted-by":"crossref","first-page":"33","DOI":"10.1016\/j.giq.2012.07.008","article-title":"User acceptance of mobile e-government services: an empirical study","volume":"30","year":"2013","journal-title":"Government Information Quarterly"},{"issue":"4","key":"key2022033117111903000_ref030","doi-asserted-by":"crossref","first-page":"1044","DOI":"10.1108\/ITP-03-2018-0143","article-title":"Predicting Users\u2019 willingness to diffuse healthcare knowledge in social media: a communicative ecology perspective?","volume":"32","year":"2019","journal-title":"Information Technology and People"},{"key":"key2022033117111903000_ref031","volume-title":"Foundations of Behavioral Research, Holt","year":"1973"},{"issue":"2","key":"key2022033117111903000_ref032","doi-asserted-by":"crossref","first-page":"544","DOI":"10.1016\/j.dss.2007.07.001","article-title":"A trust-based consumer decision-making model in electronic commerce: the role of trust, perceived risk, and their antecedents","volume":"44","year":"2008","journal-title":"Decision Support Systems"},{"key":"key2022033117111903000_ref068","first-page":"1","article-title":"The opportunities and challenges faced by Wechat Mini Program","volume":"2","year":"2017","journal-title":"News Tribune"},{"issue":"8","key":"key2022033117111903000_ref033","first-page":"171","article-title":"A broader view of perceived risk during internet transactions","volume":"38","year":"2016","journal-title":"Communications of the Association for Information Systems"},{"issue":"3","key":"key2022033117111903000_ref034","article-title":"Service quality, perceived value, and citizens\u2019 continuous-use intention regarding e-government: empirical evidence from China","volume":"57","year":"2020","journal-title":"Information and Management"},{"issue":"4","key":"key2022033117111903000_ref035","doi-asserted-by":"crossref","first-page":"588","DOI":"10.1016\/j.giq.2018.07.004","article-title":"Effects of perceived online\u2013offline integration and internet censorship on mobile government microblogging service continuance: a gratification perspective","volume":"35","year":"2018","journal-title":"Government Information Quarterly"},{"issue":"1","key":"key2022033117111903000_ref036","first-page":"54","article-title":"Construction of teaching model based on WeChat Mini-Program","volume":"16","year":"2019","journal-title":"International Journal of Science"},{"key":"key2022033117111903000_ref069","doi-asserted-by":"crossref","first-page":"104","DOI":"10.1016\/j.chb.2014.08.013","article-title":"Examining WeChat users' motivations, trust, attitudes, and positive word-of-mouth: evidence from China","volume":"41","year":"2014","journal-title":"Computers in Human Behavior"},{"key":"key2022033117111903000_ref037","doi-asserted-by":"crossref","first-page":"403","DOI":"10.1016\/j.chb.2016.11.061","article-title":"Service quality, satisfaction, stickiness, and usage intentions: an exploratory evaluation in the context of WeChat services","volume":"68","year":"2017","journal-title":"Computers in Human Behavior"},{"issue":"1","key":"key2022033117111903000_ref038","doi-asserted-by":"crossref","first-page":"85","DOI":"10.2753\/JEC1086-4415130103","article-title":"Elucidating individual intention to use interactive information technologies: the role of network externalities","volume":"13","year":"2008","journal-title":"International Journal of Electronic Commerce"},{"issue":"3","key":"key2022033117111903000_ref039","doi-asserted-by":"crossref","first-page":"471","DOI":"10.1108\/IntR-02-2014-0053","article-title":"Roles of perceived value and individual differences in the acceptance of mobile coupon applications","volume":"25","year":"2015","journal-title":"Internet Research"},{"issue":"8","key":"key2022033117111903000_ref040","doi-asserted-by":"crossref","first-page":"393","DOI":"10.1016\/j.im.2011.09.006","article-title":"Dynamics between the trust transfer process and intention to use mobile payment services: a cross-environment perspective","volume":"48","year":"2011","journal-title":"Information and Management"},{"key":"key2022033117111903000_ref041","first-page":"1","article-title":"Empirical study on the WeChat mini-program acceptance based on UTAUT model--take the Pearl River Delta as an example","year":"2018"},{"key":"key2022033117111903000_ref042","doi-asserted-by":"crossref","unstructured":"McGrath, J.E. (1995), \u201cMethodology matters: doing research in the behavioral and social sciences\u201d, Readings in Human\u2013Computer Interaction, Morgan Kaufmann, pp. 152-169.","DOI":"10.1016\/B978-0-08-051574-8.50019-4"},{"key":"key2022033117111903000_ref043","article-title":"The multipurpose application WeChat: a review on recent research","volume":"9","year":"2018","journal-title":"Frontiers in Psychology"},{"issue":"1","key":"key2022033117111903000_ref044","article-title":"Information privacy in e-service: effect of organizational privacy assurances on individual privacy concerns, perceptions, trust and self-disclosure behavior","volume":"37","year":"2020","journal-title":"Government Information Quarterly"},{"issue":"6","key":"key2022033117111903000_ref045","doi-asserted-by":"crossref","first-page":"1350","DOI":"10.1016\/j.ijinfomgt.2016.04.005","article-title":"What keeps the mobile hotel booking users loyal? Investigating the roles of self-efficacy, compatibility, perceived ease of use, and perceived convenience","volume":"36","year":"2016","journal-title":"International Journal of Information Management"},{"issue":"3","key":"key2022033117111903000_ref046","doi-asserted-by":"crossref","first-page":"101","DOI":"10.1080\/10864415.2003.11044275","article-title":"Consumer acceptance of electronic commerce: integrating trust and risk with the technology acceptance model","volume":"7","year":"2003","journal-title":"International Journal of Electronic Commerce"},{"issue":"5","key":"key2022033117111903000_ref047","doi-asserted-by":"crossref","first-page":"879","DOI":"10.1037\/0021-9010.88.5.879","article-title":"Common method biases in behavioral research: a critical review of the literature and recommended remedies","volume":"88","year":"2003","journal-title":"Journal of Applied Psychology"},{"key":"key2022033117111903000_ref048","volume-title":"Diffusion of Innovations","year":"1995"},{"issue":"3","key":"key2022033117111903000_ref049","doi-asserted-by":"crossref","first-page":"299","DOI":"10.1007\/s10796-008-9138-8","article-title":"The impact of trust, risk and optimism bias on E-file adoption","volume":"12","year":"2010","journal-title":"Information Systems Frontiers"},{"issue":"4","key":"key2022033117111903000_ref050","doi-asserted-by":"crossref","first-page":"517","DOI":"10.2307\/249590","article-title":"Re-examining perceived ease of use and usefulness: a confirmatory factor analysis","volume":"17","year":"1993","journal-title":"MIS Quarterly"},{"issue":"5","key":"key2022033117111903000_ref070","doi-asserted-by":"crossref","first-page":"1040","DOI":"10.1108\/INTR-02-2018-0086","article-title":"Building customers' trust in the ridesharing platform with institutional mechanisms: an empirical study in China","volume":"29","year":"2019","journal-title":"Internet Research"},{"key":"key2022033117111903000_ref051","article-title":"Antecedents of trust and continuance intention in mobile payment platforms: the moderating effect of gender","volume":"33","year":"2019","journal-title":"Electronic Commerce Research and Applications"},{"issue":"2","key":"key2022033117111903000_ref052","first-page":"39","article-title":"Examining adoption behavior of mobile government","volume":"53","year":"2012","journal-title":"Journal of Computer Information Systems"},{"issue":"11","key":"key2022033117111903000_ref071","doi-asserted-by":"crossref","first-page":"1178","DOI":"10.1016\/j.jbusres.2011.06.019","article-title":"Beyond the technology adoption: technology readiness effects on post-adoption behavior","volume":"64","year":"2011","journal-title":"Journal of Business Research"},{"issue":"1","key":"key2022033117111903000_ref053","doi-asserted-by":"crossref","first-page":"5","DOI":"10.1287\/orsc.14.1.5.12810","article-title":"Trust transfer on the world wide web","volume":"14","year":"2003","journal-title":"Organization Science"},{"issue":"4","key":"key2022033117111903000_ref054","doi-asserted-by":"crossref","first-page":"486","DOI":"10.1016\/j.giq.2013.05.010","article-title":"User acceptance of SMS-based e-government services: differences between adopters and non-adopters","volume":"30","year":"2013","journal-title":"Government Information Quarterly"},{"issue":"4","key":"key2022033117111903000_ref055","doi-asserted-by":"crossref","first-page":"101384","DOI":"10.1016\/j.giq.2019.06.001","article-title":"The effects of social media use on control of corruption and moderating role of cultural tightness-looseness","volume":"36","year":"2019","journal-title":"Government Information Quarterly"},{"issue":"3","key":"key2022033117111903000_ref056","doi-asserted-by":"crossref","first-page":"99","DOI":"10.2753\/MIS0742-1222250303","article-title":"Trust and electronic government success: an empirical study","volume":"25","year":"2008","journal-title":"Journal of Management Information Systems"},{"issue":"2","key":"key2022033117111903000_ref057","doi-asserted-by":"crossref","first-page":"311","DOI":"10.1108\/IMDS-08-2014-0231","article-title":"The effects of convenience and speed in m-payment","volume":"115","year":"2015","journal-title":"Industrial Management and Data Systems"},{"key":"key2022033117111903000_ref072","doi-asserted-by":"crossref","first-page":"140","DOI":"10.1016\/j.chb.2014.01.034","article-title":"Antecedents and consequences of perceived value in Mobile Government continuance use: an empirical research in China","volume":"34","year":"2014","journal-title":"Computers in Human Behavior"},{"issue":"1","key":"key2022033117111903000_ref058","article-title":"Design and implementation of WeChat mini program for university dormitory based on SOA","volume":"1069","year":"2018","journal-title":"Journal of Physics: Conference Series"},{"key":"key2022033117111903000_ref059","doi-asserted-by":"crossref","first-page":"31","DOI":"10.1016\/j.paid.2018.04.012","article-title":"WeChat Moments use and self-esteem among Chinese adults: the mediating roles of personal power and social acceptance and the moderating roles of gender and age","volume":"131","year":"2018","journal-title":"Personality and Individual Differences"},{"issue":"1","key":"key2022033117111903000_ref073","doi-asserted-by":"crossref","first-page":"60","DOI":"10.1108\/IntR-08-2017-0299","article-title":"Just being there matters: investigating the role of sense of presence in Like behaviors from the perspective of symbolic interactionism","volume":"29","year":"2019","journal-title":"Internet Research"},{"key":"key2022033117111903000_ref060","article-title":"Perceived value and continuance intention in mobile government service in China","volume":"48","year":"2020","journal-title":"Telematics and Informatics"},{"key":"key2022033117111903000_ref061","article-title":"Using the security triad to assess blockchain technology in public sector applications","volume":"52","year":"2020","journal-title":"International Journal of Information Management"},{"issue":"3","key":"key2022033117111903000_ref062","doi-asserted-by":"crossref","first-page":"157","DOI":"10.1080\/101967802320245929","article-title":"Encouraging citizen adoption of e-government by building trust","volume":"12","year":"2002","journal-title":"Electronic Markets"},{"issue":"2","key":"key2022033117111903000_ref063","doi-asserted-by":"crossref","first-page":"195","DOI":"10.1016\/j.giq.2018.03.007","article-title":"Social identity and trust in internet-based voting adoption","volume":"35","year":"2018","journal-title":"Government Information Quarterly"},{"issue":"10","key":"key2022033117111903000_ref064","doi-asserted-by":"crossref","first-page":"587","DOI":"10.1089\/cyber.2016.0154","article-title":"Does the use of WeChat lead to subjective well-being?: the effect of use intensity and motivations","volume":"19","year":"2016","journal-title":"Cyberpsychology, Behavior, and Social Networking"},{"issue":"8","key":"key2022033117111903000_ref065","doi-asserted-by":"crossref","first-page":"1761","DOI":"10.1108\/IMDS-08-2016-0312","article-title":"Consumer acceptance of mobile payment across time: antecedents and moderating role of diffusion stages","volume":"117","year":"2017","journal-title":"Industrial Management & Data Systems"},{"key":"key2022033117111903000_ref074","first-page":"447","article-title":"Design and implementation of college online learning system based on WeChat Mini Program","year":"2018","journal-title":"2018 9th International Conference on Information Technology in Medicine and Education (ITME)"},{"key":"key2022033117111903000_ref066","doi-asserted-by":"crossref","first-page":"284","DOI":"10.1016\/j.chb.2016.11.069","article-title":"How WeChat can retain users: roles of network externalities, social interaction ties, and perceived values in building continuance intention","volume":"69","year":"2017","journal-title":"Computers in Human Behavior"},{"issue":"4","key":"key2022033117111903000_ref067","doi-asserted-by":"crossref","first-page":"1343","DOI":"10.1287\/isre.2019.0865","article-title":"How mega is the mega? Exploring the spillover effects of WeChat using graphical model","volume":"30","year":"2019","journal-title":"Information Systems Research"}],"container-title":["Information Technology &amp; People"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/ITP-06-2020-0415\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/ITP-06-2020-0415\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T21:55:02Z","timestamp":1753394102000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/itp\/article\/35\/3\/1170-1190\/433643"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,6,11]]},"references-count":74,"journal-issue":{"issue":"3","published-online":{"date-parts":[[2021,6,11]]},"published-print":{"date-parts":[[2022,4,1]]}},"alternative-id":["10.1108\/ITP-06-2020-0415"],"URL":"https:\/\/doi.org\/10.1108\/itp-06-2020-0415","relation":{},"ISSN":["0959-3845"],"issn-type":[{"value":"0959-3845","type":"print"}],"subject":[],"published":{"date-parts":[[2021,6,11]]}}}