{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,2]],"date-time":"2025-08-02T17:27:56Z","timestamp":1754155676422,"version":"3.41.2"},"reference-count":91,"publisher":"Emerald","issue":"6","license":[{"start":{"date-parts":[[2022,9,6]],"date-time":"2022-09-06T00:00:00Z","timestamp":1662422400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["ITP"],"published-print":{"date-parts":[[2023,9,8]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>The speedy development of information technology (IT) is indeed a significant issue to support the\u00a0enterprises to spread their products and services to their customers. Although the adoption of IT in the enterprises can help employees' work, it will increase their work exhaustion and job burnout too.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>The survey data of this study was collected from Chinese IT personnel (ITP): 543 and Chinese information systems (IS)\/IT users: 525, totaling 1,068 respondents.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The result shows that the influences of the organizational factors and guanxi on the work exhaustion are different between Chinese ITP and IS\/IT users in the research model. Also the implications of the study are discussed and made some contribution to the research and management practice.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>By comparison between the Chinese ITP and IS\/IT users, this study shows that guanxi can be antecedent factor to some organizational factors, and the organizational factors guanxi have had a different effect on the work exhaustion of Chinese ITP and IS\/IT users. Given that the critical successes to the organizations, management should focus on what direction to reduce Chinese ITP and IS\/IT users work exhaustion.<\/jats:p><\/jats:sec>","DOI":"10.1108\/itp-08-2021-0652","type":"journal-article","created":{"date-parts":[[2022,9,5]],"date-time":"2022-09-05T01:23:00Z","timestamp":1662340980000},"page":"2361-2389","source":"Crossref","is-referenced-by-count":0,"title":["Is<i>Guanxi<\/i>critical to the job burnout of ITP and IS\/IT users in Chinese society?"],"prefix":"10.1108","volume":"36","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-7635-146X","authenticated-orcid":false,"given":"Christina Ling-hsing","family":"Chang","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Sheng","family":"Wu","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","published-online":{"date-parts":[[2022,9,6]]},"reference":[{"issue":"3","key":"key2023090605442820400_ref001","doi-asserted-by":"crossref","first-page":"687","DOI":"10.3233\/WOR-152150","article-title":"A model of work-family conflict and well-being among Malaysian working women","volume":"52","year":"2015","journal-title":"Work"},{"issue":"2","key":"key2023090605442820400_ref002","doi-asserted-by":"crossref","first-page":"381","DOI":"10.25300\/MISQ\/2018\/13157","article-title":"E-mail interruptions and individual performance: is there a silver lining?","volume":"42","year":"2018","journal-title":"MIS Quarterly"},{"issue":"1","key":"key2023090605442820400_ref003","doi-asserted-by":"crossref","first-page":"1","DOI":"10.2307\/25148778","article-title":"IT road warriors: balancing work\u2013family conflict, job autonomy, and work overload to mitigate turnover intentions","volume":"31","year":"2007","journal-title":"MIS Quarterly"},{"issue":"3","key":"key2023090605442820400_ref004","doi-asserted-by":"crossref","first-page":"713","DOI":"10.25300\/MISQ\/2015\/39.3.10","article-title":"Exhaustion from information system career experience: implications for turn-away intention","volume":"39","year":"2015","journal-title":"MIS Quarterly"},{"issue":"4","key":"key2023090605442820400_ref005","doi-asserted-by":"crossref","first-page":"831","DOI":"10.2307\/41409963","article-title":"Technostress: technological antecedents and implications","volume":"35","year":"2011","journal-title":"MIS Quarterly"},{"issue":"3","key":"key2023090605442820400_ref006","doi-asserted-by":"crossref","first-page":"1259","DOI":"10.25300\/MISQ\/2020\/14911\/","article-title":"A daily field investigation of technology-driven stress spillovers from work to home","volume":"44","year":"2020","journal-title":"MIS Quarterly"},{"key":"key2023090605442820400_ref089","doi-asserted-by":"crossref","first-page":"143","DOI":"10.1016\/j.comnet.2016.08.020","article-title":"Social media-induced technostress: its impact on the job performance of it professionals and the moderating role of job characteristics","volume":"114","year":"2017","journal-title":"Computer Networks"},{"issue":"2","key":"key2023090605442820400_ref007","doi-asserted-by":"crossref","first-page":"209","DOI":"10.1002\/job.2347","article-title":"How does the social context fuel the proactive fire? 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