{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,4]],"date-time":"2026-04-04T01:23:24Z","timestamp":1775265804687,"version":"3.50.1"},"reference-count":88,"publisher":"Emerald","issue":"6","license":[{"start":{"date-parts":[[2018,8,20]],"date-time":"2018-08-20T00:00:00Z","timestamp":1534723200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["ITP"],"published-print":{"date-parts":[[2018,10,4]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>The purpose of this paper is to explore the effects of excessive social media use on individual job performance and its exact mechanism. An extended stressor\u2013strain\u2013outcome research model is proposed to explain how excessive social media use at work influences individual job performance.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>The research model was empirically tested with an online survey study of 230 working professionals who use social media in organizations.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The results revealed that excessive social media use was a determinant of three types of social media overload (i.e. information, communication and social overload). Information and communication overload were significant stressors that influence social media exhaustion, while social overload was not a significant predictor of exhaustion. Furthermore, social media exhaustion significantly reduces individual job performance.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>Theory-driven investigation of the effects of excessive social media use on individual job performance is still relatively scarce, underscoring the need for theoretically-based research of excessive social media use at work. This paper enriches social media research by presenting an extended stressor\u2013strain\u2013outcome model to explore the exact mechanism of excessive use of social media at work, and identifying three components of social media-related overload, including information, communication and social overload. It is an initial attempt to systematically validate the casual relationships among excessive usage experience, overload, exhaustion and individual job performance based on the transactional theory of stress and coping.<\/jats:p><\/jats:sec>","DOI":"10.1108\/itp-10-2016-0237","type":"journal-article","created":{"date-parts":[[2018,8,20]],"date-time":"2018-08-20T06:32:42Z","timestamp":1534746762000},"page":"1091-1112","source":"Crossref","is-referenced-by-count":243,"title":["Excessive social media use at work"],"prefix":"10.1108","volume":"31","author":[{"given":"Lingling","family":"Yu","sequence":"first","affiliation":[]},{"given":"Xiongfei","family":"Cao","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-8960-5991","authenticated-orcid":false,"given":"Zhiying","family":"Liu","sequence":"additional","affiliation":[]},{"given":"Junkai","family":"Wang","sequence":"additional","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2018,8,20]]},"reference":[{"issue":"1","key":"key2021041507283956400_ref001","doi-asserted-by":"crossref","first-page":"1","DOI":"10.2307\/25148778","article-title":"IT road warriors: balancing work-family conflict, job autonomy, and work overload to mitigate turnover intentions","volume":"31","year":"2007","journal-title":"MIS Quarterly"},{"key":"key2021041507283956400_ref002","doi-asserted-by":"crossref","first-page":"575","DOI":"10.1016\/j.chb.2016.02.098","article-title":"Understanding compulsive social media use: the premise of complementing self-conceptions mismatch with technology","volume":"60","year":"2016","journal-title":"Computers in Human Behavior"},{"issue":"2","key":"key2021041507283956400_ref003","doi-asserted-by":"crossref","first-page":"65","DOI":"10.1016\/j.jsis.2015.03.001","article-title":"Linking dimensions of social media use to job performance: the role of social capital","volume":"24","year":"2015","journal-title":"The Journal of Strategic Information Systems"},{"issue":"1","key":"key2021041507283956400_ref004","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1287\/isre.1120.0470","article-title":"Introduction to the special issue-social media and business transformation: a framework for research","volume":"24","year":"2013","journal-title":"Information Systems Research"},{"issue":"4","key":"key2021041507283956400_ref005","doi-asserted-by":"crossref","first-page":"831","DOI":"10.2307\/41409963","article-title":"Technostress: technological antecedents and implications","volume":"35","year":"2011","journal-title":"MIS Quarterly"},{"issue":"1","key":"key2021041507283956400_ref006","doi-asserted-by":"crossref","first-page":"74","DOI":"10.1007\/BF02723327","article-title":"On the evaluation of structural equation models","volume":"16","year":"1988","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"3","key":"key2021041507283956400_ref007","doi-asserted-by":"crossref","first-page":"421","DOI":"10.2307\/2393203","article-title":"Assessing construct validity in organizational research","volume":"36","year":"1991","journal-title":"Administrative Science Quarterly"},{"issue":"4","key":"key2021041507283956400_ref008","doi-asserted-by":"crossref","first-page":"887","DOI":"10.1287\/orsc.1100.0573","article-title":"E-mail as a source and symbol of stress","volume":"22","year":"2011","journal-title":"Organization Science"},{"key":"key2021041507283956400_ref009","doi-asserted-by":"crossref","first-page":"148","DOI":"10.1016\/j.chb.2014.11.048","article-title":"Too much Facebook? An exploratory examination of social media fatigue","volume":"44","year":"2015","journal-title":"Computers in Human Behavior"},{"key":"key2021041507283956400_ref010","doi-asserted-by":"crossref","first-page":"26","DOI":"10.1016\/j.chb.2014.12.053","article-title":"Does personal social media usage affect efficiency and well-being?","volume":"46","year":"2015","journal-title":"Computers in Human Behavior"},{"key":"key2021041507283956400_ref011","doi-asserted-by":"crossref","first-page":"143","DOI":"10.1016\/j.comnet.2016.08.020","article-title":"Social media-induced technostress: its impact on the job performance of it professionals and the moderating role of job characteristics","volume":"114","year":"2017","journal-title":"Computer Networks"},{"issue":"10","key":"key2021041507283956400_ref012","doi-asserted-by":"crossref","first-page":"1639","DOI":"10.1080\/1369118X.2012.710245","article-title":"The stress potential of social media in the workplace","volume":"16","year":"2013","journal-title":"Information, Communication & Society"},{"issue":"2","key":"key2021041507283956400_ref013","doi-asserted-by":"crossref","first-page":"529","DOI":"10.1108\/IntR-11-2014-0299","article-title":"Exploring the influence of social media on employee work performance","volume":"26","year":"2016","journal-title":"Internet Research"},{"issue":"5","key":"key2021041507283956400_ref014","doi-asserted-by":"crossref","first-page":"553","DOI":"10.1016\/S0747-5632(02)00004-3","article-title":"Problematic internet use and psychosocial well-being: development of a theory-based cognitive\u2013behavioral measurement instrument","volume":"18","year":"2002","journal-title":"Computers in Human Behavior"},{"issue":"4","key":"key2021041507283956400_ref015","doi-asserted-by":"crossref","first-page":"265","DOI":"10.1080\/08824090600962516","article-title":"Beyond excessive use: the interaction between cognitive and behavioral symptoms of problematic Internet use","volume":"23","year":"2006","journal-title":"Communication Research Reports"},{"issue":"6","key":"key2021041507283956400_ref016","first-page":"272","article-title":"Testing the stressor\u2013strain\u2013outcome model of customer-related social stressors in predicting emotional exhaustion, customer orientation and service recovery performance","volume":"36","year":"2014","journal-title":"International Journal of Hospitality Management"},{"key":"key2021041507283956400_ref017","unstructured":"China Internet Network Information Center (CNNIC) (2016), \u201c2015 China social media users\u2019 behavior research report\u201d, CNNIC, available at:www.cnnic.net.cn\/hlwfzyj\/hlwxzbg\/sqbg\/201604\/P020160722551429454480.pdf"},{"key":"key2021041507283956400_ref018","unstructured":"China Internet Network Information Center (CNNIC) (2017), \u201cThe 39th statistical report on internet development in China\u201d, CNNIC, available at: www.cnnic.net.cn\/hlwfzyj\/hlwxzbg\/hlwtjbg\/201701\/P020170123364672657408.pdf"},{"issue":"4","key":"key2021041507283956400_ref019","article-title":"The use of instant messaging in working relationship development: a case study","volume":"10","year":"2005","journal-title":"Journal of Computer-Mediated Communication"},{"issue":"1","key":"key2021041507283956400_ref020","doi-asserted-by":"crossref","first-page":"38","DOI":"10.1080\/00909882.2010.536847","article-title":"The rate and delay in overload: an investigation of communication overload and channel synchronicity on identification and job satisfaction","volume":"39","year":"2011","journal-title":"Journal of Applied Communication Research"},{"key":"key2021041507283956400_ref021","doi-asserted-by":"crossref","first-page":"245","DOI":"10.1016\/j.chb.2016.03.032","article-title":"Effects of social and technology overload on psychological well-being in young South Korean adults: the mediatory role of social network service addiction","volume":"61","year":"2016","journal-title":"Computers in Human Behavior"},{"key":"key2021041507283956400_ref022","volume-title":"Organizational Stress: A Review and Critique of Theory, Research, and Applications","year":"2001"},{"issue":"1","key":"key2021041507283956400_ref023","doi-asserted-by":"crossref","first-page":"160","DOI":"10.1037\/0021-9010.88.1.160","article-title":"The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors","volume":"88","year":"2003","journal-title":"Journal of Applied Psychology"},{"key":"key2021041507283956400_ref024","doi-asserted-by":"crossref","first-page":"331","DOI":"10.1016\/j.chb.2014.07.038","article-title":"Genetic and environmental influences on problematic internet use: a twin study","volume":"39","year":"2014","journal-title":"Computers in Human Behavior"},{"key":"key2021041507283956400_ref025","first-page":"1","article-title":"People sensemaking and relationship building on an enterprise social network site","year":"2009"},{"issue":"1","key":"key2021041507283956400_ref026","doi-asserted-by":"crossref","first-page":"17","DOI":"10.1016\/S0268-4012(99)00051-1","article-title":"The problem of information overload in business organisations: a review of the literature","volume":"20","year":"2000","journal-title":"International Journal of Information Management"},{"issue":"4","key":"key2021041507283956400_ref027","doi-asserted-by":"crossref","first-page":"293","DOI":"10.1002\/job.4030110405","article-title":"The person-environment fit approach to stress: recurring problems and some suggested solutions","volume":"11","year":"1990","journal-title":"Journal of Organizational Behavior"},{"issue":"5","key":"key2021041507283956400_ref028","doi-asserted-by":"crossref","first-page":"325","DOI":"10.1080\/01972240490507974","article-title":"\u201cThe concept of information overload: a review of literature from organization science, accounting, marketing, MIS, and related disciplines","volume":"20","year":"2004","journal-title":"The Information Society"},{"issue":"4","key":"key2021041507283956400_ref029","doi-asserted-by":"crossref","first-page":"335","DOI":"10.1006\/jevp.1999.0174","article-title":"The meaning and efficacy of social withdrawal as a strategy for coping with chronic residential crowding","volume":"20","year":"2000","journal-title":"Journal of Environmental Psychology"},{"issue":"10","key":"key2021041507283956400_ref030","doi-asserted-by":"crossref","first-page":"127","DOI":"10.1145\/570907.570909","article-title":"Managerial information overload","volume":"45","year":"2002","journal-title":"Communications of the ACM"},{"issue":"1","key":"key2021041507283956400_ref031","doi-asserted-by":"crossref","first-page":"39","DOI":"10.1177\/002224378101800104","article-title":"Evaluating structural equation models with unobservable variables and measurement error","volume":"18","year":"1981","journal-title":"Journal of Marketing Research"},{"issue":"1","key":"key2021041507283956400_ref032","doi-asserted-by":"crossref","first-page":"23","DOI":"10.1111\/j.1083-6101.2007.00384.x","article-title":"IM=Interruption management? Instant messaging and disruption in the workplace","volume":"13","year":"2007","journal-title":"Journal of Computer-Mediated Communication"},{"issue":"3","key":"key2021041507283956400_ref033","doi-asserted-by":"crossref","first-page":"157","DOI":"10.1080\/07421222.1999.11518260","article-title":"Information overload: addressing the productivity paradox in face-to-face electronic meetings","volume":"16","year":"1999","journal-title":"Journal of Management Information Systems"},{"issue":"2","key":"key2021041507283956400_ref034","doi-asserted-by":"crossref","first-page":"139","DOI":"10.2753\/MTP1069-6679190202","article-title":"PLS-SEM: Indeed a silver bullet","volume":"19","year":"2011","journal-title":"Journal of Marketing Theory and Practice"},{"issue":"1","key":"key2021041507283956400_ref035","doi-asserted-by":"crossref","first-page":"93","DOI":"10.1037\/0021-9010.92.1.93","article-title":"Emotional exhaustion and job performance: the mediating role of motivation","volume":"92","year":"2007","journal-title":"Journal of Applied Psychology"},{"issue":"4","key":"key2021041507283956400_ref036","doi-asserted-by":"crossref","first-page":"608","DOI":"10.1002\/job.748","article-title":"I owe you one: coworker reciprocity as a moderator of the day-level exhaustion-performance relationship","volume":"32","year":"2011","journal-title":"Journal of Organizational Behavior"},{"issue":"3","key":"key2021041507283956400_ref037","doi-asserted-by":"crossref","first-page":"337","DOI":"10.1111\/1464-0597.00062","article-title":"The influence of culture, community, and the nested-self in the stress process: advancing conservation of resources theory","volume":"50","year":"2001","journal-title":"Applied Psychology"},{"issue":"11","key":"key2021041507283956400_ref038","article-title":"Is the excessive use of microblogs an internet addiction? Developing a scale for assessing the excessive use of microblogs in Chinese college students","volume":"9","year":"2014","journal-title":"PloS One"},{"key":"key2021041507283956400_ref039","first-page":"81","article-title":"Managing the risk of overusing mobile phones in the working environment: a study of ubiquitous technostress","year":"2011"},{"issue":"1","key":"key2021041507283956400_ref040","doi-asserted-by":"crossref","first-page":"143","DOI":"10.1016\/j.tele.2014.06.002","article-title":"Does the proactive personality mitigate the adverse effect of technostress on productivity in the mobile environment?","volume":"32","year":"2015","journal-title":"Telematics & Informatics"},{"key":"key2021041507283956400_ref041","first-page":"80","article-title":"Corporate blogging: building community through persistent digital talk","year":"2007"},{"issue":"3","key":"key2021041507283956400_ref042","doi-asserted-by":"crossref","first-page":"368","DOI":"10.2307\/20159587","article-title":"Employees\u2019 goal orientations, the quality of leader-member exchange, and the outcomes of job performance and job satisfaction","volume":"47","year":"2004","journal-title":"Academy of Management Journal"},{"issue":"1","key":"key2021041507283956400_ref043","doi-asserted-by":"crossref","first-page":"214","DOI":"10.1287\/isre.1100.0342","article-title":"Research note-a multilevel analysis of the effect of group appropriation on collaborative technologies use and performance","volume":"23","year":"2012","journal-title":"Information Systems Research"},{"issue":"5","key":"key2021041507283956400_ref044","doi-asserted-by":"crossref","first-page":"1061","DOI":"10.1016\/j.chb.2010.03.008","article-title":"When more is too much: operationalizing technology overload and exploring its impact on knowledge worker productivity","volume":"26","year":"2010","journal-title":"Computers in Human Behavior"},{"issue":"4","key":"key2021041507283956400_ref045","doi-asserted-by":"crossref","first-page":"503","DOI":"10.1007\/s11628-012-0164-8","article-title":"Frontline service employees\u2019 customer-related social stressors, emotional exhaustion, and service recovery performance: customer orientation as a moderator","volume":"6","year":"2012","journal-title":"Service Business"},{"issue":"6","key":"key2021041507283956400_ref046","doi-asserted-by":"crossref","first-page":"699","DOI":"10.1057\/ejis.2012.18","article-title":"Bridging the work\/social divide: the emotional response to organizational social networking sites","volume":"21","year":"2012","journal-title":"European Journal of Information Systems"},{"key":"key2021041507283956400_ref047","volume-title":"Social Media in Employee Selection and Recruitment: Theory, Practice, and Current Challenges","year":"2016"},{"issue":"1","key":"key2021041507283956400_ref048","doi-asserted-by":"crossref","first-page":"59","DOI":"10.1080\/10580530.2014.854097","article-title":"Connection overload? A cross cultural study of the consequences of social media connection","volume":"31","year":"2014","journal-title":"Information Systems Management"},{"key":"key2021041507283956400_ref049","article-title":"Psychological stress and the coping process","year":"1966"},{"key":"key2021041507283956400_ref050","doi-asserted-by":"crossref","first-page":"89","DOI":"10.1007\/978-1-4684-0808-9_3","volume-title":"Human Behavior and Environment","year":"1977"},{"issue":"3","key":"key2021041507283956400_ref051","doi-asserted-by":"crossref","first-page":"141","DOI":"10.1002\/per.2410010304","article-title":"Transactional theory and research on emotions and coping","volume":"1","year":"1987","journal-title":"European Journal of Personality"},{"key":"key2021041507283956400_ref052","doi-asserted-by":"crossref","first-page":"51","DOI":"10.1016\/j.chb.2015.08.011","article-title":"Information and communication technology overload and social networking service fatigue: a stress perspective","volume":"55","year":"2016","journal-title":"Computers in Human Behavior"},{"issue":"2","key":"key2021041507283956400_ref053","doi-asserted-by":"crossref","first-page":"139","DOI":"10.1057\/ejis.2010.59","article-title":"Exploring the impact of instant messaging on subjective task complexity and user satisfaction","volume":"20","year":"2011","journal-title":"European Journal of Information Systems"},{"issue":"1","key":"key2021041507283956400_ref054","doi-asserted-by":"crossref","first-page":"59","DOI":"10.2307\/25148781","article-title":"Assimilation of enterprise systems: the effect of institutional pressures and the mediating role of top management","volume":"31","year":"2007","journal-title":"MIS Quarterly"},{"key":"key2021041507283956400_ref055","first-page":"71","article-title":"When social networking turns to social overload: explaining the stress, emotional exhaustion, and quitting behavior from social network sites\u2019 users","year":"2012"},{"issue":"5","key":"key2021041507283956400_ref056","doi-asserted-by":"crossref","first-page":"447","DOI":"10.1057\/ejis.2014.3","article-title":"Giving too much social support: social overload on social networking sites","volume":"24","year":"2015","journal-title":"European Journal of Information Systems"},{"issue":"3","key":"key2021041507283956400_ref057","doi-asserted-by":"crossref","first-page":"275","DOI":"10.1111\/isj.12068","article-title":"The effects of technostress and switching stress on discontinued use of social networking services: a study of Facebook use","volume":"25","year":"2015","journal-title":"Information Systems Journal"},{"issue":"3","key":"key2021041507283956400_ref058","doi-asserted-by":"crossref","first-page":"591","DOI":"10.1016\/j.ijinfomgt.2013.01.011","article-title":"Do instant messaging interruptions help or hinder knowledge workers\u2019 task performance?","volume":"33","year":"2013","journal-title":"International Journal of Information Management"},{"issue":"1","key":"key2021041507283956400_ref059","doi-asserted-by":"crossref","first-page":"141","DOI":"10.2307\/3250982","article-title":"One road to turnover: an examination of work exhaustion in technology professionals","volume":"24","year":"2000","journal-title":"MIS Quarterly"},{"issue":"3","key":"key2021041507283956400_ref060","doi-asserted-by":"crossref","first-page":"240","DOI":"10.1108\/ITP-10-2012-0110","article-title":"Organizational members\u2019 use of social networking sites and job performance: an exploratory study","volume":"26","year":"2013","journal-title":"Information Technology & People"},{"issue":"4","key":"key2021041507283956400_ref061","first-page":"21","article-title":"Using wikis for organizational learning: functional and psycho-social principles","volume":"23","year":"2009","journal-title":"Development and Learning in Organizations: An International Journal"},{"key":"key2021041507283956400_ref062","doi-asserted-by":"crossref","first-page":"963","DOI":"10.1016\/j.chb.2015.10.020","article-title":"Excessive use of Twitter among college students in the UK: validation of the microblog excessive use scale and relationship to social interaction and loneliness","volume":"55","year":"2016","journal-title":"Computers in Human Behavior"},{"key":"key2021041507283956400_ref063","volume-title":"Facebook: Measuring the Cost to Business of Social Networking","author":"Nucleus","year":"2009"},{"issue":"2","key":"key2021041507283956400_ref064","doi-asserted-by":"crossref","first-page":"193","DOI":"10.1108\/09593841011052165","article-title":"Empowering employees through instant messaging","volume":"23","year":"2010","journal-title":"Information Technology & People"},{"issue":"1","key":"key2021041507283956400_ref065","doi-asserted-by":"crossref","first-page":"61","DOI":"10.1016\/j.dss.2011.05.004","article-title":"Interactive or interruptive? Instant messaging at work","volume":"52","year":"2011","journal-title":"Decision Support Systems"},{"issue":"6","key":"key2021041507283956400_ref066","doi-asserted-by":"crossref","first-page":"729","DOI":"10.1089\/cpb.2009.0003","article-title":"Being immersed in social networking environment: facebook groups, uses and gratifications, and social outcomes","volume":"12","year":"2009","journal-title":"Cyberpsychology, Behavior, and Social Networking"},{"issue":"1","key":"key2021041507283956400_ref067","doi-asserted-by":"crossref","first-page":"105","DOI":"10.2307\/25148783","article-title":"Understanding and mitigating uncertainty in online exchange relationships: a principal-agent perspective","volume":"31","year":"2007","journal-title":"MIS Quarterly"},{"issue":"4","key":"key2021041507283956400_ref068","doi-asserted-by":"crossref","first-page":"417","DOI":"10.1287\/isre.1070.0165","article-title":"The consequences of technostress for end users in organizations: conceptual development and empirical validation","volume":"19","year":"2008","journal-title":"Information Systems Research"},{"key":"key2021041507283956400_ref069","first-page":"14","article-title":"The general burnout inventory: a self-report questionnaire to assess burnout at the workplace","volume":"95","year":"1995","journal-title":"Work, Stress and Health"},{"key":"key2021041507283956400_ref070","doi-asserted-by":"crossref","first-page":"439","DOI":"10.1016\/j.chb.2015.09.045","article-title":"The relationship between social media co-worker connections and work-related attitudes","volume":"55","year":"2016","journal-title":"Computers in Human Behavior"},{"issue":"1","key":"key2021041507283956400_ref071","doi-asserted-by":"crossref","first-page":"90","DOI":"10.1016\/j.im.2016.04.001","article-title":"Mobile instant messaging use and social capital: direct and indirect associations with employee outcomes","volume":"54","year":"2017","journal-title":"Information & Management"},{"issue":"8","key":"key2021041507283956400_ref072","first-page":"36","article-title":"When the bird tweets, does anyone learn","volume":"8","year":"2009","journal-title":"Chief Learning Officer"},{"key":"key2021041507283956400_ref073","first-page":"95","article-title":"When social networks cross boundaries: a case study of workplace use of Facebook and Linkedin","year":"2009"},{"issue":"2","key":"key2021041507283956400_ref074","doi-asserted-by":"crossref","first-page":"316","DOI":"10.2307\/3069458","article-title":"Social networks and the performance of individuals and groups","volume":"44","year":"2001","journal-title":"Academy of Management Journal"},{"issue":"2","key":"key2021041507283956400_ref075","doi-asserted-by":"crossref","first-page":"337","DOI":"10.1111\/j.1540-5915.1999.tb01613.x","article-title":"The influence of task interruption on individual decision making: an information overload perspective","volume":"30","year":"1999","journal-title":"Decision Sciences"},{"issue":"4","key":"key2021041507283956400_ref076","doi-asserted-by":"crossref","first-page":"355","DOI":"10.1111\/isj.12067","article-title":"Technostress creators and job outcomes: theorising the moderating influence of personality traits","volume":"25","year":"2015","journal-title":"Information Systems Journal"},{"key":"key2021041507283956400_ref077","doi-asserted-by":"crossref","first-page":"334","DOI":"10.1016\/j.chb.2014.03.048","article-title":"The interplay between users\u2019 intraorganizational social media use and social capital","volume":"37","year":"2014","journal-title":"Computers in Human Behavior"},{"issue":"2","key":"key2021041507283956400_ref078","doi-asserted-by":"crossref","first-page":"103","DOI":"10.1111\/isj.12042","article-title":"Technostress: negative effect on performance and possible mitigations","volume":"25","year":"2015","journal-title":"Information Systems Journal"},{"issue":"3","key":"key2021041507283956400_ref079","doi-asserted-by":"crossref","first-page":"303","DOI":"10.2753\/MIS0742-1222270311","article-title":"Impact of technostress on end-user satisfaction and performance","volume":"27","year":"2010","journal-title":"Journal of Management Information Systems"},{"issue":"2","key":"key2021041507283956400_ref080","first-page":"88","article-title":"Family and work-related consequences of addiction to organizational pervasive technologies","volume":"48","year":"2011","journal-title":"Information & Management"},{"issue":"5","key":"key2021041507283956400_ref082","doi-asserted-by":"crossref","first-page":"595","DOI":"10.1016\/j.emj.2017.07.006","article-title":"Understanding the consequences of public social media use for work","volume":"35","year":"2017","journal-title":"European Management Journal"},{"issue":"8","key":"key2021041507283956400_ref081","doi-asserted-by":"crossref","first-page":"1297","DOI":"10.1108\/JMP-10-2015-0388","article-title":"Social media\u2019s dark side: inducing boundary conflicts","volume":"31","year":"2016","journal-title":"Journal of Managerial Psychology"},{"key":"key2021041507283956400_ref083","doi-asserted-by":"crossref","first-page":"40","DOI":"10.1016\/j.dss.2014.11.002","article-title":"A theory of social media dependence: evidence from microblog users","volume":"69","year":"2015","journal-title":"Decision Support Systems"},{"issue":"1","key":"key2021041507283956400_ref084","doi-asserted-by":"crossref","first-page":"94","DOI":"10.4038\/tar.v22i1.2674","article-title":"Employees\u2019 behaviour in online social networking websites (SNSs)","volume":"22","year":"2011","journal-title":"Tropical Agricultural Research"},{"key":"key2021041507283956400_ref085","doi-asserted-by":"crossref","first-page":"583","DOI":"10.1016\/j.chb.2017.04.018","article-title":"Determinants of the intention to continue use of SoLoMo services: consumption values and the moderating effects of overloads","volume":"73","year":"2017","journal-title":"Computers in Human Behavior"},{"issue":"7","key":"key2021041507283956400_ref086","doi-asserted-by":"crossref","first-page":"904","DOI":"10.1016\/j.im.2016.03.006","article-title":"Do you get tired of socializing? An empirical explanation of discontinuous usage behaviour in social network services","volume":"53","year":"2016","journal-title":"Information & Management"},{"key":"key2021041507283956400_ref087","article-title":"Enhancing creativity or wasting time? The mediating role of adaptability on social media-job performance relationship","year":"2015"},{"key":"key2021041507283956400_ref088","doi-asserted-by":"crossref","first-page":"65","DOI":"10.1016\/j.chb.2016.08.011","article-title":"Excessive use of mobile social networking sites: negative consequences on individuals","volume":"65","year":"2016","journal-title":"Computers in Human Behavior"}],"container-title":["Information Technology &amp; People"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/ITP-10-2016-0237\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/ITP-10-2016-0237\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T21:55:42Z","timestamp":1753394142000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/itp\/article\/31\/6\/1091-1112\/184885"}},"subtitle":["Exploring the effects of social media overload on job performance"],"short-title":[],"issued":{"date-parts":[[2018,8,20]]},"references-count":88,"journal-issue":{"issue":"6","published-online":{"date-parts":[[2018,8,20]]},"published-print":{"date-parts":[[2018,10,4]]}},"alternative-id":["10.1108\/ITP-10-2016-0237"],"URL":"https:\/\/doi.org\/10.1108\/itp-10-2016-0237","relation":{},"ISSN":["0959-3845"],"issn-type":[{"value":"0959-3845","type":"print"}],"subject":[],"published":{"date-parts":[[2018,8,20]]}}}