{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,27]],"date-time":"2026-06-27T07:09:11Z","timestamp":1782544151850,"version":"3.54.5"},"reference-count":97,"publisher":"Emerald","issue":"1","license":[{"start":{"date-parts":[[2017,3,6]],"date-time":"2017-03-06T00:00:00Z","timestamp":1488758400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["ITP"],"published-print":{"date-parts":[[2017,3,6]]},"abstract":"<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title>\n<jats:p>The purpose of this paper is to answer \u201cWhy do Chinese consumers use IOT systems?\u201d and \u201cDo consumers\u2019 cognitive and affect experiences moderate the relationship between psychological perception factors and perceived usefulness?\u201d<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title>\n<jats:p>In-depth interview with consumers and experts had been conducted and then the perceived psychological factors that influence perceived usefulness had been summarized. Based on a survey test of 337 smart home users, this study applies partial least squares technique analysis to test the research model.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Findings<\/jats:title>\n<jats:p>The research results show that perceived psychological factors (perceived ease of use, perceived intelligence, perceived convenience and perceived privacy risk) have significant effect on the intention and behavior of IOT systems usage through perceived usefulness. Cognitive experience moderates the relationship between perceived ease of use and perceived usefulness, perceived privacy risk and perceived usefulness; affect experience moderates the relationship between perceived ease of use and perceived usefulness.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title>\n<jats:p>The current study mainly tested the antecedents of consumers\u2019 usage of IOT systems, and the outcome of using the system was not investigated. Future research can examine the outcome (e.g. satisfaction, perceived value) by using the expectation-confirmation theory.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title>\n<jats:p>This study provides a useful insight into the key driving factors in consumers\u2019 intention and behavior of using IOT systems. The previous studies over IOT systems have not observed consumers\u2019 perception of IOT systems, but in fact IOT systems are being applied to more and more personal users.<\/jats:p>\n<\/jats:sec>","DOI":"10.1108\/itp-11-2015-0272","type":"journal-article","created":{"date-parts":[[2017,5,10]],"date-time":"2017-05-10T03:58:18Z","timestamp":1494388698000},"page":"117-138","source":"Crossref","is-referenced-by-count":115,"title":["Understanding usage of Internet of Things (IOT) systems in China"],"prefix":"10.1108","volume":"30","author":[{"given":"Xuebing","family":"Dong","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Yaping","family":"Chang","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Yawei","family":"Wang","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Jun","family":"Yan","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"140","reference":[{"issue":"1","key":"key2020120900280224100_ref001","doi-asserted-by":"crossref","first-page":"30","DOI":"10.1108\/17410391111097410","article-title":"Social influence, voluntariness, experience and the internet acceptance: an extension of technology acceptance model within a south-Asian country context","volume":"24","year":"2011","journal-title":"Journal of Enterprise Information Management"},{"issue":"2","key":"key2020120900280224100_ref002","doi-asserted-by":"crossref","first-page":"227","DOI":"10.2307\/249577","article-title":"Perceived usefulness, ease of use, and usage of information technology: a replication","volume":"16","year":"1992","journal-title":"MIS Quarterly"},{"issue":"2","key":"key2020120900280224100_ref003","doi-asserted-by":"crossref","first-page":"361","DOI":"10.1111\/j.1540-5915.1999.tb01614.x","article-title":"Are individual differences germane to the acceptance of new information technologies?","volume":"30","year":"1999","journal-title":"Decision Sciences"},{"issue":"4","key":"key2020120900280224100_ref004","doi-asserted-by":"crossref","first-page":"665","DOI":"10.2307\/3250951","article-title":"Time flies when you\u2019re having fun: cognitive absorption and beliefs about information technology usage","volume":"24","year":"2000","journal-title":"MIS Quarterly"},{"issue":"2","key":"key2020120900280224100_ref005","doi-asserted-by":"crossref","first-page":"179","DOI":"10.1016\/0749-5978(91)90020-T","article-title":"The theory of planned behavior","volume":"50","year":"1991","journal-title":"Organizational Behavior and Human Decision Process"},{"key":"key2020120900280224100_ref006","volume-title":"Understanding Attitudes and Predicting Social Behavior","year":"1980"},{"issue":"3","key":"key2020120900280224100_ref007","doi-asserted-by":"crossref","first-page":"11","DOI":"10.1145\/235008.235010","article-title":"Quality of experience: defining the criteria for effective interaction design","volume":"3","year":"1996","journal-title":"Interactions"},{"issue":"1","key":"key2020120900280224100_ref008","doi-asserted-by":"crossref","first-page":"69","DOI":"10.1080\/014492900118803","article-title":"An exploratory investigation of the antecedents and impact of internet usage: an individual perspective","volume":"19","year":"2000","journal-title":"Behavior & Information Technology"},{"issue":"15","key":"key2020120900280224100_ref009","doi-asserted-by":"crossref","first-page":"2787","DOI":"10.1016\/j.comnet.2010.05.010","article-title":"The internet of things: a survey","volume":"54","year":"2010","journal-title":"Computer Networks"},{"issue":"1","key":"key2020120900280224100_ref010","doi-asserted-by":"crossref","first-page":"71","DOI":"10.1007\/s12369-008-0001-3","article-title":"Measurement instruments for the anthropomorphism, animacy, likeability, perceived intelligence, and perceived safety of robots","volume":"1","year":"2009","journal-title":"International Journal of Social Robotics"},{"issue":"3","key":"key2020120900280224100_ref011","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1509\/jmkg.66.3.1.18505","article-title":"Understanding service convenience","volume":"66","year":"2002","journal-title":"Journal of Marketing"},{"key":"key2020120900280224100_ref012","volume-title":"Funology: From Usability to User Enjoyment","year":"2003"},{"issue":"3","key":"key2020120900280224100_ref013","doi-asserted-by":"crossref","first-page":"52","DOI":"10.1509\/jmkg.73.3.052","article-title":"Brand experience: what is it? 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