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In this novel working setting \u2013 characterized by algorithmic governance, and automatic matching, rewarding and punishing mechanisms \u2013 gig-workers play an essential role in providing on-demand services for final customers. Since gig-workers\u2019 continued participation is crucial for sustainable service delivery in platform contexts, this study aims to identify and examine the antecedents of their working outcomes, including burnout and engagement.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>We suggested a theoretical framework, grounded in the job demands-resources heuristic model to investigate how the interplay of job demands and resources, resulting from working in DLPs, explains gig-workers\u2019 engagement and burnout. We further empirically tested the proposed model to understand how DLPs' working conditions, in particular their algorithmic management, impact gig-working outcomes.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>Our findings indicate that job resources \u2013 algorithmic compensation, work autonomy and information sharing\u2013 have significant positive effects on gig-workers\u2019 engagement. Furthermore, our results demonstrate that job insecurity, unsupportive algorithmic interaction (UAI) and algorithmic injustice significantly contribute to gig-workers\u2019 burnout. Notably, we found that job resources substantially, but differently, moderate the relationship between job demands and gig-workers\u2019 burnout.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This study contributes a theoretically accurate and empirically grounded understanding of two clusters of conditions \u2013 job demands and resources\u2013 as a result of algorithmic management practice in DLPs. We developed nuanced insights into how such conditions are evaluated by gig-workers and shape their engagement or burnout in DLP emerging work settings. We further uncovered that in gig-working context, resources do not similarly buffer against the negative effects of job demands.<\/jats:p><\/jats:sec>","DOI":"10.1108\/itp-11-2022-0873","type":"journal-article","created":{"date-parts":[[2024,2,28]],"date-time":"2024-02-28T04:02:15Z","timestamp":1709092935000},"page":"2489-2522","source":"Crossref","is-referenced-by-count":43,"title":["Investigating engagement and burnout of gig-workers in the age of\u00a0algorithms: an empirical study in\u00a0digital labor platforms"],"prefix":"10.1108","volume":"37","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-3663-5254","authenticated-orcid":false,"given":"Nastaran","family":"Hajiheydari","sequence":"first","affiliation":[]},{"given":"Mohammad Soltani","family":"Delgosha","sequence":"additional","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2024,2,28]]},"reference":[{"issue":"1","key":"key2024112906445022200_ref001","doi-asserted-by":"publisher","first-page":"1","DOI":"10.2307\/25148778","article-title":"IT road warriors: balancing work-family conflict, job autonomy, and work overload to mitigate turnover intentions","volume":"31","year":"2007","journal-title":"MIS Quarterly"},{"issue":"2","key":"key2024112906445022200_ref002","doi-asserted-by":"publisher","first-page":"549","DOI":"10.1016\/j.jvb.2011.03.007","article-title":"A meta-analysis of burnout with job demands, resources, and attitudes","volume":"79","year":"2011","journal-title":"Journal of Vocational Behavior"},{"issue":"3","key":"key2024112906445022200_ref003","first-page":"620","article-title":"Commoditized workers: case study research on labor law issues arising from a set of on-demand\/gig economy platforms","volume":"37","year":"2016","journal-title":"Comparative Labor Law and Policy Journal"},{"issue":"2","key":"key2024112906445022200_ref004","doi-asserted-by":"publisher","first-page":"491","DOI":"10.1037\/a0013203","article-title":"The role of overall justice judgments in organizational justice research: a test of mediation","volume":"94","year":"2009","journal-title":"Journal of Applied Psychology"},{"key":"key2024112906445022200_ref005","doi-asserted-by":"publisher","DOI":"10.1016\/j.obhdp.2022.104138","article-title":"Flexing and floundering in the on-demand economy: narrative identity construction under algorithmic management","volume":"169","year":"2022","journal-title":"Organizational Behavior and Human Decision Processes"},{"key":"key2024112906445022200_ref006","doi-asserted-by":"publisher","first-page":"23","DOI":"10.1016\/j.riob.2018.11.001","article-title":"From surviving to thriving in the gig economy: a\u00a0research agenda for individuals in the new world of work","volume":"38","year":"2018","journal-title":"Research in Organizational Behavior"},{"issue":"3","key":"key2024112906445022200_ref007","doi-asserted-by":"publisher","first-page":"309","DOI":"10.1108\/02683940710733115","article-title":"The job demands-resources model: state of the art","volume":"22","year":"2007","journal-title":"Journal of Managerial Psychology"},{"issue":"3","key":"key2024112906445022200_ref008","doi-asserted-by":"publisher","first-page":"273","DOI":"10.1037\/ocp0000056","article-title":"Job demands\u2013resources theory: taking stock and looking forward","volume":"22","year":"2017","journal-title":"Journal of Occupational Health Psychology"},{"key":"key2024112906445022200_ref009","unstructured":"Bakker, A.B. and Demerouti, E. 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