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The mixed-methods approach follows semi-structured expert interviews with questionnaires collected from 413 internal stakeholders.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>\u2013 Five internal stakeholder groups were identified: management, auditors, financial officers, service users, and service support staff. Eight measures and 44 corresponding metrics were consolidated, and 21 significantly distinct performance metrics were identified from stakeholders\u2019 perceptions. As expected, financial measures were most important to financial officers, while contract management was most important to service support staff.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Practical implications<\/jats:title><jats:p>\u2013 Although e-GP processes can vary by country, this study\u2019s approach to developing an e-GP performance measurement framework is adaptable, offering beneficial guidelines for designing e-GP performance measurement systems.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>\u2013 This paper goes beyond the existing literature by magnifying the internal stakeholder roles and perceptions of importance, as reflected in the consolidated e-GP performance measurement framework. The consolidation approach with theoretical references (new public management, transaction cost economics, and institutional theory) yielded comprehensive e-GP-specific performance measures and metrics, providing a rigorous approach to measuring e-GP performance.<\/jats:p><\/jats:sec>","DOI":"10.1108\/itp-12-2013-0210","type":"journal-article","created":{"date-parts":[[2016,5,16]],"date-time":"2016-05-16T04:37:57Z","timestamp":1463373477000},"page":"354-380","source":"Crossref","is-referenced-by-count":22,"title":["Consolidated performance measurement framework for government e-procurement focusing on internal stakeholders"],"prefix":"10.1108","volume":"29","author":[{"given":"Suvil","family":"Chomchaiya","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Vatcharaporn","family":"Esichaikul","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2020121520235561000_b1","unstructured":"Aberdeen Group (2008), \u201cE-procurement in the public sector drivers of e-procurement initiatives in the public sector\u201d, Aberdeen Group, Boston, MA."},{"key":"key2020121520235561000_b2","doi-asserted-by":"crossref","unstructured":"Al-Raisi, A.N. , Amin, S. and Tahir, S. 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