{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,9]],"date-time":"2026-04-09T17:26:57Z","timestamp":1775755617122,"version":"3.50.1"},"reference-count":61,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2021,8,16]],"date-time":"2021-08-16T00:00:00Z","timestamp":1629072000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["ITSE"],"published-print":{"date-parts":[[2022,8,18]]},"abstract":"<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title>\n<jats:p>The purpose of this paper is to investigate factors affecting university students\u2019 participation in discussion forum of electronic learning platforms of teacher\u2013student interaction.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title>\n<jats:p>One-stage cluster sampling was used and a cross-sectional survey of 113 university students from four courses was done.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Findings<\/jats:title>\n<jats:p>A combined model based on United theory of Acceptance and Use of Technology (UTAUT) and DeLone and McLean models serves as a research framework. Female and male students\u2019 behavioral intentions were affected by different factors. System quality affects male students\u2019 behavioral intention and information quality affects female students\u2019 behavioral intention. Social influence affects female students\u2019 behavioral intention but male students. Men are more focused on the hardware and women are more focused on the content of the message.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title>\n<jats:p>The research is limited by the nature of university students. User experience and underlying perceived risk are possible moderators. Dyad approach could be considered. One way to enhance students and teachers\u2019 academic discussion is to establish a closed university social media site. The site should be made mobile-friendly with chatbot included.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title>\n<jats:p>The results support the validity of the proposed new research framework on e-learning platform by the constructs coming from two established models: UTAUT model and DeLone and McLean\u2019s model. Factors affecting intention and use behavior in discussion forum are different for male and female students. System quality affects male students\u2019 behavioral intention, while information quality affects female students\u2019 behavioral intention. Social influence affects female students\u2019 behavioral intention but not male students.<\/jats:p>\n<\/jats:sec>","DOI":"10.1108\/itse-02-2021-0034","type":"journal-article","created":{"date-parts":[[2021,10,5]],"date-time":"2021-10-05T10:23:36Z","timestamp":1633429416000},"page":"300-318","source":"Crossref","is-referenced-by-count":19,"title":["Factors affecting students\u2019 online behavioral intention in using discussion forum"],"prefix":"10.1108","volume":"19","author":[{"given":"Tai Ming","family":"Wut","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Stephanie W.","family":"Lee","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","published-online":{"date-parts":[[2021,8,16]]},"reference":[{"key":"key2022081608020986300_ref001","doi-asserted-by":"crossref","first-page":"249","DOI":"10.1016\/j.chb.2016.05.013","article-title":"Sharing instructors experience of learning management system: a technology perspective of user satisfaction in distance learning course","volume":"63","year":"2016","journal-title":"Computers in Human Behavior"},{"key":"key2022081608020986300_ref002","volume-title":"The Theory and Practice of Online Learning","year":"2008","edition":"second edition"},{"issue":"1","key":"key2022081608020986300_ref003","first-page":"3","article-title":"Gender, voice and learning in online course environments","volume":"9","year":"2005","journal-title":"Journal of Asynchronous Learning Networks"},{"key":"key2022081608020986300_ref004","first-page":"1","article-title":"Introduction to the special issue on","volume":"31","year":"2003","journal-title":"Advances in Research on Networked Learning. 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