{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,4]],"date-time":"2026-04-04T17:24:07Z","timestamp":1775323447396,"version":"3.50.1"},"reference-count":93,"publisher":"Emerald","issue":"4","license":[{"start":{"date-parts":[[2024,3,20]],"date-time":"2024-03-20T00:00:00Z","timestamp":1710892800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["ITSE"],"published-print":{"date-parts":[[2024,10,30]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title>\n<jats:p>This study aims to delve into the perspectives of educators on integrating ChatGPT, an AI language model into management education. In the current research, educators were asked to talk as widely as possible about the perceived benefits, limitations of ChatGPT in management education and strategies to improve ChatGPT for management education. Also, shedding light on what motivates or inhibits them to use ChatGPT in management education in the Indian context.<\/jats:p>\n<\/jats:sec>\n<jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title>\n<jats:p>Interpretative phenomenological analysis commonly uses purposive sampling. In this research, the purpose is to delve into educators\u2019 perspectives on ChatGPT in management education. The data was collected from the universities offering management education in Uttarakhand, India. The final sample size for the study was constrained to 57 educators, reflecting the point of theoretical saturation in data collection.<\/jats:p>\n<\/jats:sec>\n<jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title>\n<jats:p>The present study involved educators discussing the various advantages of using ChatGPT in the context of management education. When educators were interviewed, their responses were categorized into nine distinct sub-themes related to the benefits of ChatGPT in management education. Similarly, when educators were asked to provide their insights on the limitations of using ChatGPT in management education, their responses were grouped into six sub-themes that emerged during the interviews. Furthermore, in the process of interviewing educators about potential strategies to enhance ChatGPT for management education, their feedback was organized into seven sub-themes, reflecting the various approaches suggested by the educators.<\/jats:p>\n<\/jats:sec>\n<jats:sec><jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title>\n<jats:p>In the qualitative study, perceptions and experiences of educators at a certain period are captured. It would be necessary to conduct longitudinal research to comprehend how perceptions and experiences might change over time. The study\u2019s exclusive focus on management education may not adequately reflect the experiences and viewpoints of educators in another discipline. The findings may not be generalizable and applicable to other educational disciplines.<\/jats:p>\n<\/jats:sec>\n<jats:sec><jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title>\n<jats:p>The research has helped in identifying the strengths and limitations of ChatGPT as perceived by educators for management education. Understanding educators\u2019 perceptions and experiences with ChatGPT provided valuable insight into how the tool is being used in real-world educational settings. These insights can guide higher education institutions, policymakers and ChatGPT service providers in refining and improving the ChatGPT tool to better align with the specific needs of management educators.<\/jats:p>\n<\/jats:sec>\n<jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title>\n<jats:p>Amid the rising interest in ChatGPT\u2019s educational applications, a research gap exists in exploring educators\u2019 perspectives on AI tools like ChatGPT. While some studies have addressed its role in fields like medical, engineering, legal education and natural sciences, the context of management education remains underexplored. This study focuses on educators\u2019 experiences with ChatGPT in transforming management education, aiming to reveal its benefits, limitations and factors influencing adoption. As research in this area is limited, educators\u2019 insights can guide higher education institutions, ChatGPT providers and policymakers in effectively implementing ChatGPT in Indian management education.<\/jats:p>\n<\/jats:sec>","DOI":"10.1108\/itse-08-2023-0169","type":"journal-article","created":{"date-parts":[[2024,3,18]],"date-time":"2024-03-18T23:28:17Z","timestamp":1710804497000},"page":"645-671","source":"Crossref","is-referenced-by-count":26,"title":["Delving into educators\u2019 perspectives on ChatGPT in management education: a qualitative exploration"],"prefix":"10.1108","volume":"21","author":[{"given":"Preeti","family":"Bhaskar","sequence":"first","affiliation":[]},{"given":"Puneet Kumar Kumar","family":"Gupta","sequence":"additional","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2024,3,20]]},"reference":[{"issue":"3","key":"key2024102809070071000_ref001","doi-asserted-by":"crossref","first-page":"e429","DOI":"10.30935\/cedtech\/13152","article-title":"Revolutionizing education with AI: exploring the transformative potential of ChatGPT","volume":"15","year":"2023","journal-title":"Contemporary Educational Technology"},{"issue":"2","key":"key2024102809070071000_ref002","doi-asserted-by":"crossref","first-page":"921","DOI":"10.62775\/edukasia.v4i2.373","article-title":"Examining the role of ChatGPT as a learning tool in promoting students' English language learning autonomy relevant to Kurikulum Merdeka Belajar","volume":"4","year":"2023","journal-title":"Edukasia: Jurnal Pendidikan Dan Pembelajaran"},{"issue":"11","key":"key2024102809070071000_ref003","doi-asserted-by":"crossref","first-page":"784","DOI":"10.3390\/educsci12110784","article-title":"Higher education future in the era of digital transformation","volume":"12","year":"2022","journal-title":"Education Sciences"},{"issue":"2","key":"key2024102809070071000_ref004","first-page":"60","article-title":"Chatgpt as an educational tool: opportunities, challenges, and recommendations for communication, business writing, and composition courses","volume":"3","year":"2023","journal-title":"Journal of Artificial Intelligence and Technology"},{"issue":"2","key":"key2024102809070071000_ref00500","doi-asserted-by":"crossref","first-page":"9","DOI":"10.7575\/aiac.ijels.v.5n.2p.9","article-title":"The interpretative phenomenological analysis (IPA): a guide to a good qualitative research approach","volume":"5","year":"2017","journal-title":"International Journal of Education and Literacy Studies"},{"issue":"4","key":"key2024102809070071000_ref005","doi-asserted-by":"crossref","first-page":"652","DOI":"10.1080\/10437797.2021.1957735","article-title":"Role plays to enhance readiness for practicum: perceptions of graduate and undergraduate social work students","volume":"58","year":"2022","journal-title":"Journal of Social Work Education"},{"issue":"3","key":"key2024102809070071000_ref006","article-title":"Mixed education and quality standard in the university teaching: a literature review","volume":"4","year":"2022","journal-title":"International Journal for Educational and Vocational Studies"},{"key":"key2024102809070071000_ref007","doi-asserted-by":"publisher","DOI":"10.1108\/JRIT-09-2023-0129","article-title":"Exploring the factors affecting the adoption AI techniques in higher education: insights from teachers' perspectives on ChatGPT","year":"2024","journal-title":"Journal of Research in Innovative Teaching and Learning"},{"issue":"4","key":"key2024102809070071000_ref008","doi-asserted-by":"crossref","first-page":"2029","DOI":"10.5267\/j.ijdns.2023.6.010","article-title":"The impact of ChatGPT on blended learning: current trends and future research directions","volume":"7","year":"2023","journal-title":"International Journal of Data and Network Science"},{"issue":"1","key":"key2024102809070071000_ref009","first-page":"11","article-title":"Business ethics education in business schools: a commentary","volume":"30","year":"2006","journal-title":"Journal of Management Education"},{"issue":"1","key":"key2024102809070071000_ref010","doi-asserted-by":"crossref","first-page":"2181052","DOI":"10.1080\/10872981.2023.2181052","article-title":"The future of medical education and research: is ChatGPT a blessing or blight in disguise?","volume":"28","year":"2023","journal-title":"Medical Education Online"},{"key":"key2024102809070071000_ref011","doi-asserted-by":"publisher","DOI":"10.2139\/ssrn.4341500","article-title":"Is ChatGPT leading generative AI? 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