{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,3]],"date-time":"2026-07-03T00:25:38Z","timestamp":1783038338587,"version":"3.54.6"},"reference-count":83,"publisher":"Emerald","issue":"1","license":[{"start":{"date-parts":[[2019,10,8]],"date-time":"2019-10-08T00:00:00Z","timestamp":1570492800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JD"],"published-print":{"date-parts":[[2019,10,8]]},"abstract":"<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title>\n<jats:p>The purpose of this paper is to suggest that a closer consideration of the notion of work and, more specifically, information work as a sensitizing concept in Library and Information Science (LIS) can offer a helpful way to differently consider how people interact and engage with information and can complement a parallel focus on practices, behaviours and activities.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title>\n<jats:p>Starting with the advent of the concept of information work in Corbin and Strauss\u2019 work, the paper then summarizes how information work has evolved and taken shape in LIS research and discourse, both within and outside of health-related information contexts.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Findings<\/jats:title>\n<jats:p>The paper argues that information work affords a lens that can acknowledge the multiple levels of effort and multiple processes (cognitive, physical or social-behavioural) related to information activities. This paper outlines six affordances that the use of information work within LIS scholarship imparts: acknowledges the conceptual, mental and affective; brings attention to the invisibility of particular information activities and their constituents; opens up and distinguishes the many different lines of work; destabilizes hierarchies between professionals and non-professionals; emphasizes goals relating to information activities and their underlying pursuits; and questions work\/non-work dichotomies established in existing LIS models.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title>\n<jats:p>This paper is a first in bringing together the many iterations of information work research in LIS. In doing so, this paper serves as a prompt for other LIS scholars to take up, challenge the existing borders of, and thus advance the concept of information work.<\/jats:p>\n<\/jats:sec>","DOI":"10.1108\/jd-03-2019-0055","type":"journal-article","created":{"date-parts":[[2019,11,18]],"date-time":"2019-11-18T08:02:21Z","timestamp":1574064141000},"page":"96-108","source":"Crossref","is-referenced-by-count":24,"title":["Conceptualizing information work for health contexts in Library and Information Science"],"prefix":"10.1108","volume":"76","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-0326-4293","authenticated-orcid":false,"given":"Nicole K.","family":"Dalmer","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-9196-2106","authenticated-orcid":false,"given":"Isto","family":"Huvila","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"140","reference":[{"issue":"4","key":"key2020021910235448800_ref001","article-title":"\u2018What\u2019s past is prologue\u2019: towards a general model of lay information mediary behaviour","volume":"12","year":"2007","journal-title":"Information Research"},{"issue":"11","key":"key2020021910235448800_ref002","first-page":"2165","article-title":"Information behavior and decision making in time-constrained practice: a dual-processing perspective","volume":"62","year":"2011","journal-title":"Journal of the Association for Information Science and Technology"},{"issue":"1","key":"key2020021910235448800_ref003","article-title":"The front and backstage: pupils\u2019 information activities in secondary school","volume":"22","year":"2017","journal-title":"Information Research"},{"issue":"2","key":"key2020021910235448800_ref004","doi-asserted-by":"crossref","first-page":"187","DOI":"10.1108\/00220410310463860","article-title":"Information seeking and use by newspaper journalists","volume":"59","year":"2003","journal-title":"Journal of Documentation"},{"key":"key2020021910235448800_ref005","volume-title":"Informatics and the Environmental Sciences","year":"2005"},{"issue":"2","key":"key2020021910235448800_ref006","doi-asserted-by":"crossref","first-page":"147","DOI":"10.1080\/17496535.2014.969753","article-title":"Inform with care: ethics and information in care for people with dementia","volume":"9","year":"2015","journal-title":"Ethics and Social Welfare"},{"issue":"1","key":"key2020021910235448800_ref007","doi-asserted-by":"crossref","first-page":"11","DOI":"10.1177\/016555159001600104","article-title":"The cognitive viewpoint in information science","volume":"16","year":"1990","journal-title":"Journal of Information Science"},{"key":"key2020021910235448800_ref008","volume-title":"Interacting with Information","year":"2010"},{"key":"key2020021910235448800_ref009","first-page":"1740","article-title":"Information work in bone marrow transplant: Reducing misalignment of perspectives","year":"2017"},{"issue":"6","key":"key2020021910235448800_ref010","doi-asserted-by":"crossref","first-page":"1385","DOI":"10.1002\/asi.23732","article-title":"Connecting theory and practice in digital humanities information work","volume":"68","year":"2017","journal-title":"Journal of the Association for Information Science and Technology"},{"issue":"3","key":"key2020021910235448800_ref011","first-page":"224","article-title":"Managing chronic illness at home: three lines of work","volume":"9","year":"1985","journal-title":"Qualitative Sociology"},{"key":"key2020021910235448800_ref012","volume-title":"Unending Work and Care: Managing Chronic Illness at Home","year":"1988"},{"issue":"1","key":"key2020021910235448800_ref013","doi-asserted-by":"crossref","first-page":"61","DOI":"10.1177\/0165551512469767","article-title":"Information in social practice: a practice approach to understanding information activities in personal photography","volume":"39","year":"2013","journal-title":"Journal of Information Science"},{"issue":"3","key":"key2020021910235448800_ref014","doi-asserted-by":"crossref","first-page":"365","DOI":"10.2190\/3H2H-3XJN-3KAY-G9NY","article-title":"Healthism and the medicalization of everyday life","volume":"10","year":"1980","journal-title":"International Journal of Health Services"},{"key":"key2020021910235448800_ref015","first-page":"1","article-title":"\u2018Add info and stir\u2019: an institutional ethnographic scoping review of family care-givers\u2019 information work","year":"2018","journal-title":"Ageing & Society"},{"key":"key2020021910235448800_ref016","doi-asserted-by":"crossref","unstructured":"Dalmer, N.K. 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