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Template analysis was used.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>Informal conversations were identified as intrinsic to the work of the political party. They did influence learning at individual and group levels, and there was a degree of diffusion within the organisation, although the latter was found to depend on opportunity, individual self-efficacy, level of involvement in the party and perceptions of who has influence. The dual lens approach facilitated greater levels of granularity of analysis at individual and group levels of learning.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title><jats:p>The paper highlights the benefits of using a dual lens approach to add depth to the interpretation of the research findings. Due to the small number of participants further research is needed to verify and extend the results and support a greater degree of transferability.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>The information behaviour and organisational research theory that underpin the research have not been used together in this way before, and the context for the phenomenon being researched, a traditional political party struggling against the rise of populism in the 21st century, is both contemporary and understudied in each of the theory areas.<\/jats:p><\/jats:sec>","DOI":"10.1108\/jd-08-2020-0128","type":"journal-article","created":{"date-parts":[[2021,2,13]],"date-time":"2021-02-13T13:08:33Z","timestamp":1613221713000},"page":"965-989","source":"Crossref","is-referenced-by-count":3,"title":["A dual lens approach to exploring informal communication's influence on learning in a political party"],"prefix":"10.1108","volume":"77","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-3048-5059","authenticated-orcid":false,"given":"Susannah Micaela","family":"Hanlon","sequence":"first","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2021,2,12]]},"reference":[{"issue":"3","key":"key2022041311151746700_ref001","doi-asserted-by":"publisher","DOI":"10.3163\/1536-5050.103.3.010","article-title":"Bloom's taxonomy of cognitive learning objectives","volume":"103","year":"2015","journal-title":"Journal of the Medical Library Association"},{"volume-title":"The Future of Knowledge: Increasing Prosperity through Value Networks","year":"2003","key":"key2022041311151746700_ref002"},{"volume-title":"Organizational Learning II: Theory, Method and Practice","year":"1996","key":"key2022041311151746700_ref003"},{"key":"key2022041311151746700_ref004","first-page":"1","volume-title":"Epistemology: A Contemporary Introduction to the Theory of Knowledge","year":"2011","edition":"3rd ed."},{"volume-title":"Leading Transformational Change: Closing the Gap between Theory and Practice","year":"2015","key":"key2022041311151746700_ref005"},{"volume-title":"AuthenticTM: The Politics of Ambivalence in a Brand Culture","year":"2012","key":"key2022041311151746700_ref006"},{"issue":"1","key":"key2022041311151746700_ref007","doi-asserted-by":"publisher","first-page":"1","DOI":"10.5465\/amle.2013.0369","article-title":"From the editors: honouring the legacy of Chris Argyris by devoting attention to how managers learn","volume":"13","year":"2014","journal-title":"Academy of Management Learning and Education"},{"volume-title":"Steps to an Ecology of Mind","year":"1972","key":"key2022041311151746700_ref008"},{"issue":"1","key":"key2022041311151746700_ref009","first-page":"23","article-title":"Informal political communication cultures: characteristics, causes, effects","volume":"9","year":"2013","journal-title":"German Policy Studies"},{"issue":"2017","key":"key2022041311151746700_ref010","doi-asserted-by":"publisher","first-page":"539","DOI":"10.1016\/j.infomgt.2017.05.013","article-title":"Voters' online information behaviours and response to campaign content during the Scottish referendum on independence","volume":"37","year":"2017","journal-title":"International Journal of Information Management"},{"issue":"4","key":"key2022041311151746700_ref011","doi-asserted-by":"publisher","first-page":"428","DOI":"10.1108\/AJIM-02-2016-0010","article-title":"Members of the Scottish Parliament on Twitter: good constituency med (or women)?","volume":"68","year":"2016","journal-title":"Aslib Journal of Information Management"},{"issue":"2","key":"key2022041311151746700_ref012","doi-asserted-by":"crossref","first-page":"42","DOI":"10.2307\/41166382","article-title":"Organizational ecology and knowledge networks","volume":"49","year":"2007","journal-title":"California Management Review"},{"key":"key2022041311151746700_ref013","unstructured":"Belkin, N.J. 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