{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,2]],"date-time":"2026-04-02T18:09:46Z","timestamp":1775153386925,"version":"3.50.1"},"reference-count":45,"publisher":"Emerald","issue":"5","license":[{"start":{"date-parts":[[2021,12,20]],"date-time":"2021-12-20T00:00:00Z","timestamp":1639958400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JD"],"published-print":{"date-parts":[[2022,8,9]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>The purpose of the study is to examine enterprise searching practices across different work areas and work tasks in an enterprise search system in an international biotechnology company.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>A mixed-method approach studying employees' authentic search activities during a 4-month period by log data, questionnaire survey and interviews. The log data analysed the entire active searcher group, whereas the questionnaire and interviews focused on frequent searchers.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The three studies provided insight into the searching activities and an understanding of the way searchers used the enterprise search system to search for information as part of their work tasks. The data identified three searcher groups, each with specific search characteristics. Four work task types were identified, and for all four types the searchers applied a tracing searching technique with use of contextual and historical relationships as paths.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title><jats:p>The findings point to the importance of knowledge on historical and contextual relations in enterprise search.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>The work sheds new light on enterprise searchers' information search practices. A significant contribution is the identification of a tracing search method used in relation to four essential work task types. Another contribution is the importance of historical and contextual knowledge to support the tracing search and decide what paths to follow.<\/jats:p><\/jats:sec>","DOI":"10.1108\/jd-08-2021-0170","type":"journal-article","created":{"date-parts":[[2021,12,17]],"date-time":"2021-12-17T00:16:57Z","timestamp":1639700217000},"page":"1053-1074","source":"Crossref","is-referenced-by-count":7,"title":["The role of historical and contextual knowledge in enterprise search"],"prefix":"10.1108","volume":"78","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-3635-3943","authenticated-orcid":false,"given":"Marianne","family":"Lykke","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Ann","family":"Bygholm","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Louise Bak","family":"S\u00f8ndergaard","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-5138-0726","authenticated-orcid":false,"given":"Katriina","family":"Bystr\u00f6m","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","published-online":{"date-parts":[[2021,12,20]]},"reference":[{"issue":"3","key":"key2022080900572267400_ref001","doi-asserted-by":"publisher","first-page":"443","DOI":"10.1002\/asi.21004","article-title":"Design engineers and technical professionals at work: observing information usage in the workplace","volume":"60","year":"2009","journal-title":"Journal of the American Society for Information Science and Technology"},{"key":"key2022080900572267400_ref002","volume-title":"Roles in Technical Communication Networks","year":"1969"},{"issue":"5","key":"key2022080900572267400_ref003","doi-asserted-by":"crossref","first-page":"407","DOI":"10.1108\/eb024320","article-title":"The design of browsing and berrypicking","volume":"13","year":"1989","journal-title":"Online Review"},{"key":"key2022080900572267400_ref004","first-page":"57","article-title":"Evaluation of an information system in an information seeking process","year":"2004"},{"key":"key2022080900572267400_ref005","doi-asserted-by":"crossref","unstructured":"Borlund, P., Dreier, S. and Bystr\u00f6m, K. 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