{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,25]],"date-time":"2026-02-25T22:40:12Z","timestamp":1772059212137,"version":"3.50.1"},"reference-count":63,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2021,1,7]],"date-time":"2021-01-07T00:00:00Z","timestamp":1609977600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JD"],"published-print":{"date-parts":[[2021,4,8]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>This paper presents findings from a study that explored why and how long-settled immigrants, their descendants and family members seek and use information about their country of origin and how they manage personal information about their cultural heritage legacy.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>15 semi-structured interviews were conducted with participants from the Croatian community in New Zealand.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The main findings reveal two categories of information needs related to a home country: internally motivated and externally motivated. Information is accessed through a network of family and friends, cultural societies and embassies. These information sources are perceived as reliable and trustworthy, and able to offer an interpretation of information along with access to information. The findings highlight the value of personal collections as information sources and the impact of personal information management practices on preserving and sharing information about one's cultural heritage.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This article contributes to the discussion about information needs and practices of immigrant communities by offering arguments that focus on (1) long-settled immigrants, their descendants and family members, and (2) seeking information about home country culture and heritage, and (3) the role of personal collections and personal information management in maintaining personal cultural heritage. The results of this study may be of use to libraries, archives and museums in designing and offering their services to expatriates of their country and immigrants in their country, and to the wider information management sector developing services in personal information management.<\/jats:p><\/jats:sec>","DOI":"10.1108\/jd-09-2020-0147","type":"journal-article","created":{"date-parts":[[2021,1,7]],"date-time":"2021-01-07T22:14:13Z","timestamp":1610057653000},"page":"663-679","source":"Crossref","is-referenced-by-count":18,"title":["Cultural information needs of long-settled immigrants, their descendants and family members: use of collective and personal information sources about the home country"],"prefix":"10.1108","volume":"77","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-5311-8086","authenticated-orcid":false,"given":"Maja","family":"Krtalic","sequence":"first","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2021,1,7]]},"reference":[{"issue":"3","key":"key2022092814220743500_ref001","doi-asserted-by":"publisher","DOI":"10.1016\/j.ipm.2019.102072","article-title":"Information behavior and ICT use of Latina immigrants to the US Midwest","volume":"57","year":"2020","journal-title":"Information Processing and Management"},{"key":"key2022092814220743500_ref002","doi-asserted-by":"publisher","article-title":"Seeking community on the Internet: ethnocultural use of information communication technology","year":"2002","DOI":"10.1109\/ISTAS.2002.1013789"},{"issue":"10","key":"key2022092814220743500_ref003","doi-asserted-by":"publisher","first-page":"1193","DOI":"10.1002\/asi.24038","article-title":"Imagining Winnipeg: the translocal meaning making of Filipino migrants to Canada","volume":"69","year":"2018","journal-title":"Journal of the Association for Information Science and Technology"},{"key":"key2022092814220743500_ref004","volume-title":"Who Counts as a Migrants? Definitions and Their Consequences: Briefing","year":"2017"},{"issue":"4","key":"key2022092814220743500_ref005","doi-asserted-by":"publisher","first-page":"849","DOI":"10.1108\/JD-08-2019-0158","article-title":"The role of information in the migration experience of young Polish women in the UK","volume":"76","year":"2020","journal-title":"Journal of Documentation"},{"issue":"5","key":"key2022092814220743500_ref006","first-page":"373","article-title":"Immigrants' information experiences: an informed social inclusion framework","volume":"67","year":"2018","journal-title":"Journal of the Australian Library and Information Association"},{"issue":"8\/9","key":"key2022092814220743500_ref007","doi-asserted-by":"publisher","first-page":"585","DOI":"10.1108\/GKMC-07-2018-0065","article-title":"Information culture of Ghanaian immigrants living in New Zealand","volume":"67","year":"2018","journal-title":"Global Knowledge, Memory and Communication"},{"issue":"1","key":"key2022092814220743500_ref008","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1177\/2056305118764428","article-title":"The best, the worst, and the hardest to find: how people, mobiles, and social media connect migrants in(to) Europe","volume":"5","year":"2018","journal-title":"Social Media + Society"},{"issue":"3","key":"key2022092814220743500_ref009","doi-asserted-by":"publisher","first-page":"185","DOI":"10.1080\/01616846.2017.1316147","article-title":"A home for me when I am so far from home: perceptions of libraries by immigrant mothers in language acquisition and cultural acclimation","volume":"36","year":"2017","journal-title":"Public Library Quarterly"},{"issue":"5","key":"key2022092814220743500_ref010","doi-asserted-by":"crossref","first-page":"934","DOI":"10.1108\/JD-02-2017-0023","article-title":"Information grounds as a vehicle for social inclusion of domestic migrant workers in Israel","volume":"73","year":"2017","journal-title":"Journal of Documentation"},{"issue":"2","key":"key2022092814220743500_ref011","doi-asserted-by":"publisher","first-page":"314","DOI":"10.1108\/JD-07-2018-0112","article-title":"A transitional approach to the study of the information behavior of domestic migrant workers: a narrative inquiry","volume":"75","year":"2019","journal-title":"Journal of Documentation"},{"issue":"3","key":"key2022092814220743500_ref012","doi-asserted-by":"crossref","first-page":"348","DOI":"10.1016\/j.giq.2007.10.007","article-title":"Information practices of Canadian Muslims post 9\/11","volume":"25","year":"2008","journal-title":"Government Information Quarterly"},{"issue":"3","key":"key2022092814220743500_ref013","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1016\/j.ipm.2019.102111","article-title":"Immigrating after 60: information experiences of older Chinese migrants to Australia and Canada","volume":"57","year":"2020","journal-title":"Information Processing and Management"},{"issue":"5","key":"key2022092814220743500_ref014","first-page":"85","article-title":"Immigrant children mediators (ICM): bridging the literacy gap in immigrant communities","year":"1999","journal-title":"New Review of Children's Literature and Librarianship"},{"key":"key2022092814220743500_ref015","volume-title":"Managing the Digital You: Where and How to Keep and Organize Your Digital Life","year":"2017"},{"issue":"1","key":"key2022092814220743500_ref016","doi-asserted-by":"crossref","first-page":"28","DOI":"10.1515\/pdtc-2018-0032","article-title":"Identifying individual and institutional motivations in personal digital archiving","volume":"48","year":"2019","journal-title":"Preservation, Digital Technology and Culture"},{"issue":"8","key":"key2022092814220743500_ref058","doi-asserted-by":"crossref","first-page":"1723","DOI":"10.1002\/asi.22864","article-title":"It\u2019s stuff that speaks to me\u201d: exploring the characteristics of digital possessions","volume":"64","year":"2013","journal-title":"Journal of the American Society for Information Science and Technology"},{"issue":"3","key":"key2022092814220743500_ref017","doi-asserted-by":"crossref","first-page":"413","DOI":"10.1353\/pla.2020.0022","article-title":"E-mail as legacy: managing and preserving e-mail as a collection","volume":"20","year":"2020","journal-title":"Portal: Libraries and the Academy"},{"key":"key2022092814220743500_ref018","article-title":"The scale and structure of personal file collections","year":"2019"},{"key":"key2022092814220743500_ref019","article-title":"The information context of elderly Chinese immigrants in South Australia: a preliminary investigation","year":"2019"},{"issue":"1","key":"key2022092814220743500_ref059","article-title":"Information behaviour of migrant Hispanic farm workers and their families in the Pacific Northwest","volume":"10","year":"2004","journal-title":"Information Research"},{"issue":"2","key":"key2022092814220743500_ref020","doi-asserted-by":"publisher","first-page":"1","DOI":"10.24242\/jclis.v1i2.36","article-title":"A matter of life or death: a critical examination of the role of records and archives in supporting the agency of the forcibly displaced","volume":"1","year":"2017","journal-title":"Journal of Critical Library and Information Studies"},{"issue":"3\/4","key":"key2022092814220743500_ref021","doi-asserted-by":"publisher","first-page":"231","DOI":"10.1007\/s10502-014-9227-z","article-title":"Reclaiming erased lives: archives, records and memories in post-war Bosnia and the Bosnian diaspora","volume":"14","year":"2014","journal-title":"Archival Science"},{"key":"key2022092814220743500_ref022","doi-asserted-by":"publisher","first-page":"1298","DOI":"10.1108\/JD-11-2018-0183","article-title":"Information seeking abroad: an everyday-life study of international students","volume":"756","year":"2019","journal-title":"Journal of Documentation"},{"issue":"1","key":"key2022092814220743500_ref060","article-title":"Continuum thinking and the contexts of personal information management","volume":"19","year":"2014","journal-title":"Information Research"},{"key":"key2022092814220743500_ref023","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1177\/0961000620911694","article-title":"Moving with the media: an exploration of how migrant communities in New Zealand use social media","year":"2020","journal-title":"Journal of Librarianship and Information Science"},{"key":"key2022092814220743500_ref024","unstructured":"International Organization for Migration (2019), \u201cWorld migration report 2020\u201d, available at: https:\/\/publications.iom.int\/system\/files\/pdf\/wmr_2020.pdf (accessed 13 January 2020)."},{"key":"key2022092814220743500_ref025","volume-title":"Museums in a Time of Migration: Rethinking Museums' Roles, Representations, Collections, and Collaborations","year":"2017"},{"key":"key2022092814220743500_ref026","doi-asserted-by":"publisher","first-page":"10","DOI":"10.1016\/j.lisr.2016.02.001","article-title":"Conversation-based programming and newcomer integration: a case study of the Spr\u00e5kh\u00f6rnan program at Malm\u00f6 city library","volume":"38","year":"2016","journal-title":"Library and Information Science Research"},{"key":"key2022092814220743500_ref027","first-page":"3508","article-title":"For richer, for poorer, in sickness or in health\u2026 the long-term management of personal information","year":"2016"},{"key":"key2022092814220743500_ref028","doi-asserted-by":"crossref","unstructured":"Jones, W., Dinneen, J.D., Capra, R., Diekema, A. and P\u00e9rez-Qui\u00f1ones, M. (2017), \u201cPersonal information management (PIM)\u201d, in Levine-Clark, M. and McDonald, J. (Eds), Encyclopedia of Library and Information Science, 4th ed., Taylor & Francis, New York, pp. 3584-3605.","DOI":"10.1081\/E-ELIS4-120053695"},{"issue":"3","key":"key2022092814220743500_ref029","doi-asserted-by":"publisher","first-page":"191","DOI":"10.1080\/00048623.2011.10722232","article-title":"Settling in: the relationship between information and social inclusion","volume":"42","year":"2011","journal-title":"Australian Academic and Research Libraries"},{"issue":"34-45","key":"key2022092814220743500_ref030","doi-asserted-by":"publisher","DOI":"10.1016\/j.lisr.2017.01.005","article-title":"Contributing to social capital: an investigation of Asian immigrants' use of public library services","volume":"39","year":"2017","journal-title":"Library and Information Science Research"},{"issue":"8\/9","key":"key2022092814220743500_ref031","doi-asserted-by":"publisher","first-page":"652","DOI":"10.1108\/GKMC-02-2019-0017","article-title":"Cultural societies and information needs: Croats in New Zealand","volume":"68","year":"2020","journal-title":"Global Knowledge, Memory and Communication"},{"key":"key2022092814220743500_ref032","volume-title":"Global Mobilities: Refugees, Exiles, and Immigrants in Museums and Archives","year":"2017"},{"key":"key2022092814220743500_ref033","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1080\/1369118X.2020.1851391","article-title":"From shoeboxes to shared spaces: participatory cultural heritage via digital platforms","year":"2020","journal-title":"Information, Communication and Society"},{"key":"key2022092814220743500_ref034","volume-title":"Mapping Migration, Identity, and Space","year":"2019"},{"issue":"1","key":"key2022092814220743500_ref035","doi-asserted-by":"publisher","first-page":"35","DOI":"10.1108\/JD-03-2016-0032","article-title":"Researching fractured (information) landscapes: implications for library and information science researchers undertaking research with refugees and forced migration studies","volume":"73","year":"2017","journal-title":"Journal of Documentation"},{"issue":"1","key":"key2022092814220743500_ref036","doi-asserted-by":"publisher","first-page":"252","DOI":"10.1177\/0961000617709058","article-title":"Tapping into the information landscape: refugee youth enactment of information literacy in everyday spaces","volume":"51","year":"2019","journal-title":"Journal of Librarianship and Information Science"},{"issue":"1","key":"key2022092814220743500_ref037","doi-asserted-by":"publisher","first-page":"45","DOI":"10.1080\/00049670.2013.875452","article-title":"Fundamental personal information management activities \u2013 organization, finding and keeping: a literature review","volume":"63","year":"2014","journal-title":"Australian Library Journal"},{"issue":"5","key":"key2022092814220743500_ref038","doi-asserted-by":"publisher","first-page":"1104","DOI":"10.1108\/JD-10-2017-0142","article-title":"Exploring the everyday life information needs and the socio-cultural adaptation barriers of Syrian refugees in Scotland","volume":"74","year":"2018","journal-title":"Journal of Documentation"},{"key":"key2022092814220743500_ref061","year":"2007","journal-title":"Nau mai haere mai ki Aotearoa: Information Seeking Behaviour of New Zealand Immigrants"},{"issue":"1","key":"key2022092814220743500_ref039","doi-asserted-by":"publisher","first-page":"12","DOI":"10.1080\/10572317.2007.10762728","article-title":"\u2018Glocal\u2019 patterns of communication-information convergences in Internet use: cross cultural behaviour of international teaching assistants in a culturally alien information environment","volume":"39","year":"2007","journal-title":"The International Information and Library Review"},{"issue":"4","key":"key2022092814220743500_ref040","first-page":"319","article-title":"Information-seeking behavior of gatekeepers in ethnolinguistic communities: overview of taxonomy","volume":"13","year":"1991","journal-title":"Library and Information Science Research"},{"key":"key2022092814220743500_ref041","first-page":"111","article-title":"Information gatekeepers","volume":"28","year":"1993","journal-title":"Annual Review of Information Science and Technology"},{"issue":"4","key":"key2022092814220743500_ref042","doi-asserted-by":"publisher","first-page":"869","DOI":"10.1108\/JD-04-2019-0066","article-title":"Toward a new understanding of immigrant information behavior: a survey study on information access and information overload among US Black diasporic immigrants","volume":"76","year":"2020","journal-title":"Journal of Documentation"},{"issue":"3","key":"key2022092814220743500_ref043","doi-asserted-by":"publisher","first-page":"791","DOI":"10.1016\/j.ipm.2018.12.001","article-title":"The Information Needs Matrix: a navigational guide for refugee integration","volume":"56","year":"2019","journal-title":"Information Processing and Management"},{"key":"key2022092814220743500_ref044","doi-asserted-by":"publisher","first-page":"83","DOI":"10.1002\/asi.24366","article-title":"People and places: bridging the information gaps in refugee integration","volume":"72","year":"2021","journal-title":"Journal of the Association for Information Science and Technology"},{"issue":"10","key":"key2022092814220743500_ref045","doi-asserted-by":"crossref","first-page":"1060","DOI":"10.1002\/asi.24185","article-title":"Small worlds in a distant land: international newcomer students' local information behaviors in unfamiliar environments","volume":"70","year":"2019","journal-title":"Journal of the Association for Information Science and Technology"},{"issue":"2","key":"key2022092814220743500_ref046","doi-asserted-by":"crossref","first-page":"153","DOI":"10.1007\/s00779-009-0279-7","article-title":"Family memories in the home: contrasting physical and digital memories","volume":"14","year":"2010","journal-title":"Personal and Ubiquitous Computing"},{"key":"key2022092814220743500_ref047","volume-title":"Research Methods in Information","year":"2013"},{"issue":"3","key":"key2022092814220743500_ref048","doi-asserted-by":"publisher","DOI":"10.1016\/j.ipm.2019.102127","article-title":"Conceptualising misinformation in the context of asylum seekers","volume":"57","year":"2020","journal-title":"Information Processing and Management"},{"key":"key2022092814220743500_ref062","doi-asserted-by":"crossref","first-page":"125","DOI":"10.1111\/j.1460-2466.1998.tb02751.x","article-title":"Grounding the displaced: local media reception in a transnational context","volume":"48","year":"1998","journal-title":"Journal of Communication"},{"issue":"4","key":"key2022092814220743500_ref049","doi-asserted-by":"publisher","first-page":"892","DOI":"10.1108\/JD-02-2019-0034","article-title":"Skilled immigrants: a resettlement information literacy framework","volume":"75","year":"2019","journal-title":"Journal of Documentation"},{"issue":"1","key":"key2022092814220743500_ref050","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1002\/pra2.2016.14505301141","article-title":"The role of information in the settlement experiences of refugee students","volume":"53","year":"2016","journal-title":"Proceedings of the Association for Information Science and Technology"},{"issue":"5","key":"key2022092814220743500_ref051","doi-asserted-by":"publisher","first-page":"1570","DOI":"10.1177\/0266666915615929","article-title":"A study on the information seeking behaviour of Singapore-based Filipino domestic workers","volume":"32","year":"2016","journal-title":"Information Development"},{"issue":"8-9","key":"key2022092814220743500_ref063","doi-asserted-by":"publisher","first-page":"535","DOI":"10.1108\/LR-01-2016-0008","article-title":"Thai immigrants\u2019 information seeking behaviour and perception of the public library\u2019s role during the settlement process","volume":"65","year":"2016","journal-title":"Library Review"},{"issue":"12","key":"key2022092814220743500_ref052","first-page":"1734","article-title":"Diasporic information environments: reframing immigrant-focused information research","volume":"58","year":"2007","journal-title":"Journal of the Association for Information Science and Technology"},{"key":"key2022092814220743500_ref053","unstructured":"Stats, N.Z. (2018), \u201c2018 Census ethnic groups dataset\u201d, available at: https:\/\/www.stats.govt.nz\/information-releases\/2018-census-ethnic-groups-dataset (accessed 1 September 2020)."},{"issue":"1","key":"key2022092814220743500_ref054","doi-asserted-by":"publisher","first-page":"38","DOI":"10.1002\/asi.24078","article-title":"The \u201cHad Mores\u201d: exploring Korean immigrants' information behavior and ICT usage when settling in the United States","volume":"70","year":"2019","journal-title":"Journal of the Association for Information Science and Technology"},{"key":"key2022092814220743500_ref055","doi-asserted-by":"crossref","first-page":"695","DOI":"10.1007\/s00779-020-01412-4","article-title":"Mood and personal information management: how we feel influences how we organize our information","volume":"24","year":"2020","journal-title":"Personal and Ubiquitous Computing"},{"issue":"3","key":"key2022092814220743500_ref056","doi-asserted-by":"crossref","first-page":"203","DOI":"10.1080\/2159032X.2018.1554405","article-title":"We are what we keep: the \u2018family archive\u2019, identity and public\/private heritage","volume":"10","year":"2017","journal-title":"Heritage and Society"},{"issue":"2","key":"key2022092814220743500_ref057","doi-asserted-by":"publisher","first-page":"119","DOI":"10.1515\/libri-2016-0048","article-title":"International students' information needs and seeking behaviours throughout the settlement stages","volume":"67","year":"2017","journal-title":"Libri - International Journal of Libraries and Information Services"}],"container-title":["Journal of Documentation"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/JD-09-2020-0147\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/JD-09-2020-0147\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T22:35:01Z","timestamp":1753396501000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/jd\/article\/77\/3\/663-679\/195694"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,1,7]]},"references-count":63,"journal-issue":{"issue":"3","published-online":{"date-parts":[[2021,1,7]]},"published-print":{"date-parts":[[2021,4,8]]}},"alternative-id":["10.1108\/JD-09-2020-0147"],"URL":"https:\/\/doi.org\/10.1108\/jd-09-2020-0147","relation":{},"ISSN":["0022-0418"],"issn-type":[{"value":"0022-0418","type":"print"}],"subject":[],"published":{"date-parts":[[2021,1,7]]}}}