{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,19]],"date-time":"2026-02-19T12:18:03Z","timestamp":1771503483825,"version":"3.50.1"},"reference-count":39,"publisher":"Emerald","issue":"7","license":[{"start":{"date-parts":[[2021,8,23]],"date-time":"2021-08-23T00:00:00Z","timestamp":1629676800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JD"],"published-print":{"date-parts":[[2022,12,19]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>The purpose of this study is to explore the impact of the Covid-19 crisis at the level of individual information behavior among citizens from the German-speaking countries, Austria, Germany and Switzerland.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>An online survey was conducted among 308 participants gathered through convenience sampling in April and May 2020, focusing on how citizens changed their mix and usage intensity of information sources and according to which criteria they chose them during the Covid-19 crisis. A Wilcoxon signed-rank test was used for testing central tendencies. Effect sizes were considered to support the interpretation.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The results show first that the Covid-19 crisis has led to an increased demand for reliable information. This goes alongside a significant increased use of public broadcasting, newspapers and information provided by public organizations. Second, the majority (84%) of the participants reported being satisfied with the information supply during the Covid-19 crisis. Participants who were less satisfied with the information supply used reliable sources significantly less frequently, specifically public television, national newspapers and information provided by public organizations. Third, the amount of Covid-19-related information led some participants to a feeling of information overload, which resulted in a reduction of information seeking and media use.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This paper is one of the first to analyze changes of information behavior patterns of individuals during crises in the current information environment, considering the diversity of resources used by individuals.<\/jats:p><\/jats:sec>","DOI":"10.1108\/jd-12-2020-0217","type":"journal-article","created":{"date-parts":[[2021,8,20]],"date-time":"2021-08-20T08:15:33Z","timestamp":1629447333000},"page":"160-175","source":"Crossref","is-referenced-by-count":27,"title":["Information behavior during the Covid-19 crisis in German-speaking countries"],"prefix":"10.1108","volume":"78","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-3325-9348","authenticated-orcid":false,"given":"Stefan","family":"Dreisiebner","sequence":"first","affiliation":[]},{"given":"Sophie","family":"M\u00e4rz","sequence":"additional","affiliation":[]},{"given":"Thomas","family":"Mandl","sequence":"additional","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2021,8,23]]},"reference":[{"issue":"4","key":"key2023030313583113000_ref001","article-title":"Trends and predictors of COVID-19 information sources and their relationship with knowledge and beliefs related to the pandemic: nationwide cross-sectional study","volume":"6","year":"2020","journal-title":"JMIR Public Health and Surveillance"},{"issue":"1","key":"key2023030313583113000_ref002","article-title":"Prevalence and outcomes of web-based health information seeking for acute symptoms: cross-sectional study","volume":"22","year":"2020","journal-title":"Journal of Medical Internet Research"},{"key":"key2023030313583113000_ref003","first-page":"389","article-title":"Identifying fact-checkable microblogs during disasters","year":"2019"},{"issue":"5","key":"key2023030313583113000_ref004","doi-asserted-by":"crossref","first-page":"e128","DOI":"10.2196\/jmir.2934","article-title":"Use of the internet as a health information resource among French young adults: results from a nationally representative survey","volume":"16","year":"2014","journal-title":"Journal of Medical Internet Research"},{"issue":"7-8","key":"key2023030313583113000_ref005","first-page":"334","article-title":"ARD\/ZDF Massenkommunikation Trends 2019: Fernsehund Radioprogramme im Systemvergleich","volume":"2019","year":"2019","journal-title":"Media Perspektive"},{"key":"key2023030313583113000_ref006","first-page":"9","article-title":"Compotents of existential crisis: a theoretical analysis","volume":"18","year":"2016","journal-title":"International Journal of Psychology: A Biopsychosocial Approach"},{"issue":"2","key":"key2023030313583113000_ref007","article-title":"Tracking social media discourse about the COVID-19 pandemic: development of a public coronavirus twitter data set","volume":"6","year":"2020","journal-title":"JMIR Public Health and Surveillance"},{"key":"key2023030313583113000_ref008","volume-title":"Statistical Power Analysis for the Behavioral Sciences","year":"1988","edition":"2nd ed."},{"issue":"1","key":"key2023030313583113000_ref009","article-title":"Digital health literacy and web-based information-seeking behaviors of university students in Germany during the COVID-19 pandemic: cross-sectional survey study","volume":"23","year":"2021","journal-title":"Journal of Medical Internet Research"},{"key":"key2023030313583113000_ref010","unstructured":"Eisenegger, M., Oehmer, F., Udris, L. and Vogler, D. 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