{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,13]],"date-time":"2026-06-13T03:43:05Z","timestamp":1781322185638,"version":"3.54.1"},"reference-count":79,"publisher":"Emerald","issue":"5","license":[{"start":{"date-parts":[[2018,8,10]],"date-time":"2018-08-10T00:00:00Z","timestamp":1533859200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JEIM"],"published-print":{"date-parts":[[2018,8,30]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>The purpose of this paper is to explore the key antecedents of organizational users\u2019 continuance intention of cloud enterprise resource planning (ERP) by the integration of constructs from the expectation\u2013confirmation model (ECM), technology acceptance model (TAM), theory of planned behavior (TPB), task-technology fit and TAM2.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>Sample data for this study were collected from end users of cloud ERP working in companies in Taiwan. A total of 560 questionnaires were distributed in the 56 sample companies, and 395 (70.5 percent) usable questionnaires were analyzed using structural equation modeling in this study.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>Findings show that while compatibility and output quality are key antecedents of confirmation of expectations toward cloud ERP, compatibility still reveals overwhelming and more indirect impacts on users\u2019 continuance intention of cloud ERP than output quality because output quality has significant but evidently lesser effects on perceived usefulness and perceived ease of use than compatibility.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>First, this study contributes to the identification of compatibility and output quality that may reveal deep insights to the task-related factors in understanding users\u2019 cloud ERP continuance greatly driven by their confirmation of expectations toward cloud ERP. Next, the empirical evidence on capturing the ECM, TAM and TPB for completely explaining the antecedents of users\u2019 continued cloud ERP usage intention is well documented. Hence, this study\u2019s findings have significantly shed light on the possible formulation of a richer post-adoption model.<\/jats:p><\/jats:sec>","DOI":"10.1108\/jeim-02-2018-0043","type":"journal-article","created":{"date-parts":[[2018,8,10]],"date-time":"2018-08-10T09:50:59Z","timestamp":1533894659000},"page":"724-750","source":"Crossref","is-referenced-by-count":42,"title":["What drives cloud ERP continuance? An integrated view"],"prefix":"10.1108","volume":"31","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-5128-5224","authenticated-orcid":false,"given":"Yung-Ming","family":"Cheng","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"140","published-online":{"date-parts":[[2018,8,10]]},"reference":[{"issue":"1\/2","key":"key2021041507573116400_ref001","first-page":"1","article-title":"Benefits and challenges of cloud ERP systems \u2013 a systematic literature review","volume":"1","year":"2016","journal-title":"Future Computing and Informatics Journal"},{"issue":"1","key":"key2021041507573116400_ref002","doi-asserted-by":"crossref","first-page":"45","DOI":"10.1108\/IJILT-10-2013-0058","article-title":"Evaluating the impact of ERP systems in higher education","volume":"32","year":"2015","journal-title":"The International Journal of Information and Learning Technology"},{"issue":"2","key":"key2021041507573116400_ref003","doi-asserted-by":"crossref","first-page":"179","DOI":"10.1016\/0749-5978(91)90020-T","article-title":"The theory of planned behavior","volume":"50","year":"1991","journal-title":"Organizational Behavior and Human Decision Processes"},{"issue":"5","key":"key2021041507573116400_ref004","doi-asserted-by":"crossref","first-page":"453","DOI":"10.1016\/0022-1031(86)90045-4","article-title":"Prediction of goal-directed behavior: attitudes, intentions, and perceived behavioral control","volume":"22","year":"1986","journal-title":"Journal of Experimental Social Psychology"},{"issue":"3","key":"key2021041507573116400_ref005","doi-asserted-by":"crossref","first-page":"411","DOI":"10.1037\/0033-2909.103.3.411","article-title":"Structural equation modeling in practice: a review and recommended two-step approach","volume":"103","year":"1988","journal-title":"Psychological Bulletin"},{"key":"key2021041507573116400_ref006","doi-asserted-by":"crossref","first-page":"150","DOI":"10.1016\/j.chb.2015.12.067","article-title":"Understanding and predicting students\u2019 intention to use mobile cloud storage services","volume":"58","year":"2016","journal-title":"Computers in Human Behavior"},{"issue":"2","key":"key2021041507573116400_ref007","first-page":"499","article-title":"Cloud computing as an operational model for ERP services: definitions and challenges","volume":"8","year":"2014","journal-title":"International Journal of Innovation and Applied Studies"},{"issue":"1","key":"key2021041507573116400_ref008","doi-asserted-by":"crossref","first-page":"74","DOI":"10.1007\/BF02723327","article-title":"On the evaluation of structural equation models","volume":"16","year":"1988","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"3","key":"key2021041507573116400_ref009","doi-asserted-by":"crossref","first-page":"351","DOI":"10.2307\/3250921","article-title":"Understanding information systems continuance: an expectation\u2013confirmation model","volume":"25","year":"2001","journal-title":"MIS Quarterly"},{"issue":"7","key":"key2021041507573116400_ref010","doi-asserted-by":"crossref","first-page":"597","DOI":"10.1108\/01409170910965215","article-title":"Predicting the behavioral intention to use enterprise resource planning systems: an exploratory extension of the technology acceptance model","volume":"32","year":"2009","journal-title":"Management Research News"},{"issue":"1","key":"key2021041507573116400_ref011","first-page":"31","article-title":"Cloud ERP Implementation","volume":"4","year":"2016","journal-title":"FAIMA Business & Management Journal"},{"issue":"4","key":"key2021041507573116400_ref012","doi-asserted-by":"crossref","first-page":"699","DOI":"10.1111\/j.1540-5915.2001.tb00978.x","article-title":"Information technology acceptance by individual professionals: a model of comparison approach","volume":"32","year":"2001","journal-title":"Decision Sciences"},{"key":"key2021041507573116400_ref013","doi-asserted-by":"crossref","first-page":"127","DOI":"10.1016\/j.asoc.2014.11.009","article-title":"A cloud computing platform for ERP applications","volume":"27","year":"2015","journal-title":"Applied Soft Computing"},{"issue":"1","key":"key2021041507573116400_ref014","doi-asserted-by":"crossref","first-page":"64","DOI":"10.1177\/002224377901600110","article-title":"A paradigm for developing better measures of marketing constructs","volume":"16","year":"1979","journal-title":"Journal of Marketing Research"},{"key":"key2021041507573116400_ref015","doi-asserted-by":"crossref","first-page":"659","DOI":"10.1016\/j.chb.2016.05.090","article-title":"Enterprise resource planning adoption and satisfaction determinants","volume":"63","year":"2016","journal-title":"Computers in Human Behavior"},{"issue":"3","key":"key2021041507573116400_ref016","doi-asserted-by":"crossref","first-page":"297","DOI":"10.1007\/BF02310555","article-title":"Coefficient alpha and the internal structure of tests","volume":"16","year":"1951","journal-title":"Psychometrika"},{"key":"key2021041507573116400_ref017","unstructured":"Cronbach, L.J. (1971), \u201cTest validation\u201d, in Thorndike, R.L. (Ed.), Educational Measurement, 2nd ed., American Council on Education, Washington, DC, pp. 443-507."},{"issue":"1","key":"key2021041507573116400_ref018","doi-asserted-by":"crossref","first-page":"11","DOI":"10.1080\/15228053.2016.1160733","article-title":"Exploring determinants of cloud-based enterprise resource planning (ERP) selection and adoption: a qualitative study in the Indian education sector","volume":"18","year":"2016","journal-title":"Journal of Information Technology Case and Application Research"},{"issue":"3","key":"key2021041507573116400_ref019","doi-asserted-by":"crossref","first-page":"319","DOI":"10.2307\/249008","article-title":"Perceived usefulness, perceived ease of use, and user acceptance of information technology","volume":"13","year":"1989","journal-title":"MIS Quarterly"},{"issue":"8","key":"key2021041507573116400_ref020","doi-asserted-by":"crossref","first-page":"982","DOI":"10.1287\/mnsc.35.8.982","article-title":"User acceptance of computer technology: a comparison of two theoretical models","volume":"35","year":"1989","journal-title":"Management Science"},{"issue":"1","key":"key2021041507573116400_ref021","doi-asserted-by":"crossref","first-page":"9","DOI":"10.1016\/S0378-7206(98)00101-3","article-title":"Extending the technology acceptance model with task-technology fit constructs","volume":"36","year":"1999","journal-title":"Information & Management"},{"key":"key2021041507573116400_ref022","volume-title":"Belief, Attitude, Intentions and Behavior: An Introduction to Theory and Research","year":"1975"},{"issue":"1","key":"key2021041507573116400_ref023","doi-asserted-by":"crossref","first-page":"39","DOI":"10.1177\/002224378101800104","article-title":"Evaluating structural equation models with unobservable and measurement error","volume":"18","year":"1981","journal-title":"Journal of Marketing Research"},{"issue":"1","key":"key2021041507573116400_ref024","doi-asserted-by":"crossref","first-page":"107","DOI":"10.1108\/JEIM-08-2013-0065","article-title":"Understanding determinants of cloud computing adoption using an integrated TAM-TOE model","volume":"28","year":"2015","journal-title":"Journal of Enterprise Information Management"},{"issue":"2","key":"key2021041507573116400_ref025","first-page":"23","article-title":"Factors related to the intended use of ERP systems","volume":"16","year":"2011","journal-title":"Management: Journal of Contemporary Management Issues"},{"key":"key2021041507573116400_ref026","unstructured":"Gartner Newsroom (2014), \u201cGartner says by 2016, the impact of cloud and emergence of postmodern ERP will relegate highly customized ERP systems to \u2018legacy\u2019 status\u201d, January 29, available at: www.gartner.com\/newsroom\/id\/2658415 (accessed August 1, 2016)."},{"issue":"2","key":"key2021041507573116400_ref027","doi-asserted-by":"crossref","first-page":"213","DOI":"10.2307\/249689","article-title":"Task-technology fit and individual performance","volume":"19","year":"1995","journal-title":"MIS Quarterly"},{"issue":"4","key":"key2021041507573116400_ref028","doi-asserted-by":"crossref","first-page":"975","DOI":"10.1016\/j.chb.2009.04.006","article-title":"Understanding factors affecting e-reverse auction use: an integrative approach","volume":"25","year":"2009","journal-title":"Computers in Human Behavior"},{"key":"key2021041507573116400_ref029","volume-title":"Multivariate Data Analysis with Readings","year":"1998","edition":"5th ed."},{"key":"key2021041507573116400_ref030","volume-title":"Modern Factor Analysis","year":"1976","edition":"3rd ed."},{"issue":"2","key":"key2021041507573116400_ref031","doi-asserted-by":"crossref","first-page":"72","DOI":"10.1108\/02652320710728410","article-title":"Adoption of internet banking: proposition and implementation of an integrated methodology approach","volume":"25","year":"2007","journal-title":"International Journal of Bank Marketing"},{"key":"key2021041507573116400_ref032","volume-title":"Introduction to Structural Equation Modeling Using LISREL","year":"2001"},{"issue":"3","key":"key2021041507573116400_ref033","doi-asserted-by":"crossref","first-page":"1819","DOI":"10.1016\/j.dss.2006.03.009","article-title":"Understanding continued information technology usage behavior: a comparison of three models in the context of mobile internet","volume":"42","year":"2006","journal-title":"Decision Support Systems"},{"issue":"7","key":"key2021041507573116400_ref034","doi-asserted-by":"crossref","first-page":"512","DOI":"10.1016\/j.ijmedinf.2015.03.004","article-title":"Healthcare professionals\u2019 use of health clouds: integrating technology acceptance and status quo bias perspectives","volume":"84","year":"2015","journal-title":"International Journal of Medical Informatics"},{"issue":"9","key":"key2021041507573116400_ref035","doi-asserted-by":"crossref","first-page":"889","DOI":"10.1016\/j.ijhcs.2006.04.004","article-title":"A longitudinal investigation of continued online shopping behavior: an extension of the theory of planned behavior","volume":"64","year":"2006","journal-title":"International Journal of Human-Computer Studies"},{"key":"key2021041507573116400_ref036","volume-title":"Worldwide Semiannual Public Cloud Services Spending Guide","author":"International Data Corporation","year":"2016"},{"issue":"1","key":"key2021041507573116400_ref037","doi-asserted-by":"crossref","first-page":"111","DOI":"10.1016\/j.chb.2008.07.009","article-title":"Exploring continued online service usage behavior: the roles of self-image congruity and regret","volume":"25","year":"2009","journal-title":"Computers in Human Behavior"},{"issue":"4","key":"key2021041507573116400_ref038","doi-asserted-by":"crossref","first-page":"781","DOI":"10.2307\/25148754","article-title":"Reconceptualizing compatibility beliefs in technology acceptance research","volume":"30","year":"2006","journal-title":"MIS Quarterly"},{"issue":"10","key":"key2021041507573116400_ref039","doi-asserted-by":"crossref","first-page":"7033","DOI":"10.1016\/j.eswa.2010.03.015","article-title":"An empirical investigation of mobile data service continuance: incorporating the theory of planned behavior into the expectation\u2013confirmation model","volume":"37","year":"2010","journal-title":"Expert Systems with Applications"},{"key":"key2021041507573116400_ref040","volume-title":"Principles and Practice of Structural Equation Modeling","year":"2005","edition":"2nd ed."},{"issue":"1","key":"key2021041507573116400_ref041","first-page":"35","article-title":"Extending the technology acceptance model and the task-technology fit model to consumer e-commerce","volume":"22","year":"2004","journal-title":"Information Technology, Learning, & Performance Journal"},{"issue":"3","key":"key2021041507573116400_ref042","doi-asserted-by":"crossref","first-page":"778","DOI":"10.1016\/j.chb.2009.02.006","article-title":"The role of task-technology fit as users\u2019 motivation to continue information system use","volume":"25","year":"2009","journal-title":"Computers in Human Behavior"},{"issue":"2","key":"key2021041507573116400_ref043","doi-asserted-by":"crossref","first-page":"506","DOI":"10.1016\/j.compedu.2009.09.002","article-title":"Explaining and predicting users\u2019 continuance intention toward e-learning: an extension of the expectation\u2013confirmation model","volume":"54","year":"2010","journal-title":"Computers & Education"},{"issue":"2","key":"key2021041507573116400_ref044","doi-asserted-by":"crossref","first-page":"1745","DOI":"10.1016\/j.eswa.2009.07.034","article-title":"Analysis of adopting an integrated decision making trial and evaluation laboratory on a technology acceptance model","volume":"37","year":"2010","journal-title":"Expert Systems with Applications"},{"issue":"6","key":"key2021041507573116400_ref045","doi-asserted-by":"crossref","first-page":"2804","DOI":"10.1016\/j.chb.2006.05.006","article-title":"Theory of planning behavior (TPB) and customer satisfaction in the continued use of e-service: an integrated model","volume":"23","year":"2007","journal-title":"Computers in Human Behavior"},{"issue":"6","key":"key2021041507573116400_ref046","doi-asserted-by":"crossref","first-page":"844","DOI":"10.1108\/02640471011093534","article-title":"Recommendation sources on the intention to use e-books in academic digital libraries","volume":"28","year":"2010","journal-title":"The Electronic Library"},{"issue":"1","key":"key2021041507573116400_ref047","doi-asserted-by":"crossref","first-page":"88","DOI":"10.1016\/j.compedu.2011.07.008","article-title":"Antecedences to continued intentions of adopting e-learning system in blended learning instruction: a contingency framework based on models of information system success and task-technology fit","volume":"58","year":"2012","journal-title":"Computers & Education"},{"key":"key2021041507573116400_ref048","doi-asserted-by":"crossref","first-page":"12","DOI":"10.1016\/j.compind.2017.06.007","article-title":"GAHPSort: a new group multi-criteria decision method for sorting a large number of the cloud-based ERP solutions","volume":"92-93","year":"2017","journal-title":"Computers in Industry"},{"issue":"2","key":"key2021041507573116400_ref049","doi-asserted-by":"crossref","first-page":"345","DOI":"10.1016\/j.tre.2008.09.006","article-title":"Investigating passengers\u2019 intentions to use technology-based self check-in services","volume":"45","year":"2009","journal-title":"Transportation Research Part E: Logistics and Transportation Review"},{"key":"key2021041507573116400_ref050","unstructured":"Market Intelligence & Consulting Institute (MIC)-Asia Express (2016), \u201cMIC: global cloud service market to reach US$73.1 billion in 2019; CAGR 18.6%\u201d, May 27, available at: https:\/\/mic.iii.org.tw\/english\/ae\/en_4_asia_express_1_1.asp?selyear=2016&month=5&domain_sqno=0&domain_name=&doc_sqno=10838 (accessed August 8, 2016)."},{"key":"key2021041507573116400_ref051","doi-asserted-by":"crossref","first-page":"58","DOI":"10.1016\/j.jss.2016.05.025","article-title":"The role of absorptive capacity, communication and trust in ERP adoption","volume":"119","year":"2016","journal-title":"Journal of Systems and Software"},{"issue":"5","key":"key2021041507573116400_ref052","doi-asserted-by":"crossref","first-page":"728","DOI":"10.1108\/JEIM-07-2015-0058","article-title":"Centralization and the success of ERP implementation","volume":"29","year":"2016","journal-title":"Journal of Enterprise Information Management"},{"issue":"9","key":"key2021041507573116400_ref053","first-page":"2866","article-title":"A comparative study of cloud based ERP systems with traditional ERP and analysis of cloud ERP implementation","volume":"2","year":"2013","journal-title":"International Journal of Engineering and Computer Science"},{"key":"key2021041507573116400_ref054","volume-title":"Psychometric Theory","year":"1978","edition":"2nd ed."},{"issue":"4","key":"key2021041507573116400_ref055","doi-asserted-by":"crossref","first-page":"460","DOI":"10.1177\/002224378001700405","article-title":"A cognitive model of the antecedents and consequences of satisfaction decisions","volume":"17","year":"1980","journal-title":"Journal of Marketing Research"},{"issue":"5","key":"key2021041507573116400_ref056","doi-asserted-by":"crossref","first-page":"879","DOI":"10.1037\/0021-9010.88.5.879","article-title":"Common method biases in behavioral research: a critical review of the literature and recommended remedies","volume":"88","year":"2003","journal-title":"Journal of Applied Psychology"},{"issue":"2","key":"key2021041507573116400_ref057","doi-asserted-by":"crossref","first-page":"105","DOI":"10.1016\/j.iimb.2015.04.008","article-title":"Adoption of ERP system: an empirical study of factors influencing the usage of ERP and its impact on end user","volume":"27","year":"2015","journal-title":"IIMB Management Review"},{"issue":"1","key":"key2021041507573116400_ref058","doi-asserted-by":"crossref","first-page":"25","DOI":"10.1108\/JSTPM-06-2014-0029","article-title":"A cross-cultural comparison of online behavioural advertising knowledge, online privacy concerns and social networking using the technology acceptance model and social cognitive theory","volume":"6","year":"2015","journal-title":"Journal of Science and Technology Policy Management"},{"issue":"8","key":"key2021041507573116400_ref059","doi-asserted-by":"crossref","first-page":"683","DOI":"10.1016\/j.ijhcs.2006.01.003","article-title":"Understanding e-learning continuance intention: an extension of the technology acceptance model","volume":"64","year":"2006","journal-title":"International Journal of Human-Computer Studies"},{"key":"key2021041507573116400_ref060","volume-title":"Diffusion of Innovations","year":"1983","edition":"3rd ed."},{"issue":"2","key":"key2021041507573116400_ref061","doi-asserted-by":"crossref","first-page":"504","DOI":"10.2307\/256690","article-title":"Corporate support in the aftermath of a natural disaster: effects on employee strains","volume":"38","year":"1995","journal-title":"Academy of Management Journal"},{"issue":"3","key":"key2021041507573116400_ref062","doi-asserted-by":"crossref","first-page":"355","DOI":"10.1016\/j.im.2015.10.004","article-title":"Understanding behavioral intention to use a cloud computing classroom: a multiple model comparison approach","volume":"53","year":"2016","journal-title":"Information & Management"},{"issue":"2","key":"key2021041507573116400_ref063","doi-asserted-by":"crossref","first-page":"194","DOI":"10.1016\/j.giq.2012.06.012","article-title":"User centric cloud service model in public sectors: policy implications of cloud services","volume":"30","year":"2013","journal-title":"Government Information Quarterly"},{"issue":"1","key":"key2021041507573116400_ref064","doi-asserted-by":"crossref","first-page":"33","DOI":"10.1016\/j.tele.2014.02.002","article-title":"Beyond user experience of cloud service: implication for value sensitive approach","volume":"32","year":"2015","journal-title":"Telematics and Informatics"},{"issue":"6","key":"key2021041507573116400_ref065","doi-asserted-by":"crossref","first-page":"351","DOI":"10.1016\/j.im.2009.06.003","article-title":"Extending technology usage to work settings: the role of perceived work compatibility in ERP implementation","volume":"46","year":"2009","journal-title":"Information & Management"},{"issue":"3","key":"key2021041507573116400_ref066","doi-asserted-by":"crossref","first-page":"423","DOI":"10.1108\/JEIM-04-2014-0039","article-title":"User acceptance of SaaS-based collaboration tools: a case of Google Docs","volume":"28","year":"2015","journal-title":"Journal of Enterprise Information Management"},{"issue":"4","key":"key2021041507573116400_ref067","first-page":"229","article-title":"Assessing IT usage: the role of prior experience","volume":"9","year":"1995","journal-title":"MIS Quarterly"},{"issue":"2","key":"key2021041507573116400_ref068","doi-asserted-by":"crossref","first-page":"311","DOI":"10.1108\/IMDS-08-2014-0231","article-title":"The effects of convenience and speed in m-payment","volume":"115","year":"2015","journal-title":"Industrial Management & Data Systems"},{"issue":"9","key":"key2021041507573116400_ref069","doi-asserted-by":"crossref","first-page":"799","DOI":"10.1016\/j.ijhcs.2006.05.001","article-title":"The effects of post-adoption beliefs on the expectation-confirmation model for information technology continuance","volume":"64","year":"2006","journal-title":"International Journal of Human-Computer Studies"},{"issue":"2","key":"key2021041507573116400_ref070","doi-asserted-by":"crossref","first-page":"186","DOI":"10.1287\/mnsc.46.2.186.11926","article-title":"A theoretical extension of the technology acceptance model: four longitudinal field studies","volume":"46","year":"2000","journal-title":"Management Science"},{"issue":"2","key":"key2021041507573116400_ref071","article-title":"Challenges and success factors of ERP systems in Australian SMEs","volume":"4","year":"2016","journal-title":"Systems"},{"issue":"3","key":"key2021041507573116400_ref072","doi-asserted-by":"crossref","first-page":"520","DOI":"10.1108\/EL-02-2016-0046","article-title":"What influences teachers to continue using cloud services? The role of facilitating conditions and social influence","volume":"35","year":"2017","journal-title":"The Electronic Library"},{"issue":"4","key":"key2021041507573116400_ref073","first-page":"309","article-title":"Competition and challenge on adopting cloud ERP","volume":"5","year":"2014","journal-title":"International Journal of Innovation, Management and Technology"},{"issue":"1","key":"key2021041507573116400_ref074","doi-asserted-by":"crossref","first-page":"166","DOI":"10.1016\/j.ijinfomgt.2012.09.001","article-title":"The antecedents of customer satisfaction and its link to complaint intentions in online shopping: an integration of justice, technology, and trust","volume":"33","year":"2013","journal-title":"International Journal of Information Management"},{"issue":"6","key":"key2021041507573116400_ref075","doi-asserted-by":"crossref","first-page":"784","DOI":"10.1016\/j.ijhcs.2005.03.003","article-title":"An extension of trust and TAM model with TPB in the initial adoption of on-line tax: an empirical study","volume":"62","year":"2005","journal-title":"International Journal of Human-Computer Studies"},{"issue":"2","key":"key2021041507573116400_ref076","doi-asserted-by":"crossref","first-page":"214","DOI":"10.1108\/EL-04-2016-0080","article-title":"Understanding Chinese users\u2019 switching behaviour of cloud storage services","volume":"35","year":"2017","journal-title":"The Electronic Library"},{"key":"key2021041507573116400_ref077","doi-asserted-by":"crossref","first-page":"219","DOI":"10.1016\/j.chb.2015.05.057","article-title":"User continuance intention to use cloud storage service","volume":"52","year":"2015","journal-title":"Computers in Human Behavior"},{"issue":"7","key":"key2021041507573116400_ref078","doi-asserted-by":"crossref","first-page":"1029","DOI":"10.1108\/K-11-2012-0099","article-title":"Factors impacting end-users\u2019 usage of ERP in China","volume":"42","year":"2013","journal-title":"Kybernetes"},{"issue":"4","key":"key2021041507573116400_ref079","doi-asserted-by":"crossref","first-page":"760","DOI":"10.1016\/j.chb.2010.01.013","article-title":"Integrating TTF and UTAUT to explain mobile banking user adoption","volume":"26","year":"2010","journal-title":"Computers in Human Behavior"}],"container-title":["Journal of Enterprise Information Management"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/JEIM-02-2018-0043\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/JEIM-02-2018-0043\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T22:30:46Z","timestamp":1753396246000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/jeim\/article\/31\/5\/724-750\/222511"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2018,8,10]]},"references-count":79,"journal-issue":{"issue":"5","published-online":{"date-parts":[[2018,8,10]]},"published-print":{"date-parts":[[2018,8,30]]}},"alternative-id":["10.1108\/JEIM-02-2018-0043"],"URL":"https:\/\/doi.org\/10.1108\/jeim-02-2018-0043","relation":{},"ISSN":["1741-0398"],"issn-type":[{"value":"1741-0398","type":"print"}],"subject":[],"published":{"date-parts":[[2018,8,10]]}}}