{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,21]],"date-time":"2026-01-21T23:52:56Z","timestamp":1769039576180,"version":"3.49.0"},"reference-count":53,"publisher":"Emerald","issue":"6","license":[{"start":{"date-parts":[[2022,2,11]],"date-time":"2022-02-11T00:00:00Z","timestamp":1644537600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JEIM"],"published-print":{"date-parts":[[2022,11,24]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>During pre-vaccine era, pharmaceutical supplies [self-care essentials (SCEs)] have been proved to be a major deflector, protector and safety guard against novel coronavirus disease (COVID-19). Hence, the objective of the study is to provide a comprehensive socio-technological decision-making framework based on multiple criteria for selecting the suppliers of pharmaceuticals, such as SCEs, by multi-brand enterprises (distributors) in the pandemic environment.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>A hybrid methodology of Bayesian best worst method (BWM) and multi-attributive border approximation area comparison (MABAC) method has been applied for carrying out the study. Bayesian BWM has been applied for computing the importance of criteria identified for the selection of SCEs' suppliers during pandemic environment and MABAC method evaluated the suppliers of the SCEs.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>In the study, the authors have identified eight criteria such as disinfection and sanitization of vehicles, social conscience of suppliers, brand (Technological recognition) of SCEs and logistics and distribution network, among others, which are critical to the selection of a supplier for the supply of SCEs. The application of the proposed hybrid model revealed that lead time and quality of SCEs are of utmost concern for pharmacies in a pandemic environment. Among the ten suppliers, results showed that Suppliers 2, 4 and 5 have been ranked first for supplying hand wash, hand sanitizer and face mask, respectively.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title><jats:p>The proposed model has helped the multi-brand distributors of pharmaceuticals in selecting suppliers during the ongoing crisis of COVID-19. In addition to that, in future the outcomes of the study would be helpful for multi-brand distributors as well as pharmacies and hospitals in selecting the best suppliers. Policy makers will be able to make and revise the policies immediately with the help of the proposed decision-making framework.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>The paper makes a novel contribution towards theory with the criteria identified for selecting best suppliers during the pandemic COVID-19. Additionally, the proposed hybrid model helps multi-brand distributors of pharmaceuticals in making decisions that lead to a huge social and economic success in pandemic time.<\/jats:p><\/jats:sec>","DOI":"10.1108\/jeim-02-2021-0081","type":"journal-article","created":{"date-parts":[[2022,2,10]],"date-time":"2022-02-10T07:00:42Z","timestamp":1644476442000},"page":"1570-1591","source":"Crossref","is-referenced-by-count":19,"title":["Socio-technological framework for selecting suppliers of pharmaceuticals in a pandemic environment"],"prefix":"10.1108","volume":"35","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-9552-4752","authenticated-orcid":false,"given":"Ankur","family":"Chauhan","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-4733-6129","authenticated-orcid":false,"given":"Suresh Kumar","family":"Jakhar","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7166-5315","authenticated-orcid":false,"given":"Sachin","family":"Kumar Mangla","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","published-online":{"date-parts":[[2022,2,11]]},"reference":[{"issue":"4","key":"key2022112308260095700_ref001","doi-asserted-by":"crossref","first-page":"688","DOI":"10.1108\/JEIM-10-2018-0235","article-title":"New integrated approaches based on MC-HFLTS for healthcare waste treatment technology selection","volume":"32","year":"2019","journal-title":"Journal of Enterprise Information Management"},{"key":"key2022112308260095700_ref002","doi-asserted-by":"crossref","first-page":"69","DOI":"10.1016\/j.ijpe.2018.11.018","article-title":"Strategic supplier selection under sustainability and risk criteria","volume":"208","year":"2019","journal-title":"International Journal of Production Economics"},{"issue":"3","key":"key2022112308260095700_ref003","doi-asserted-by":"crossref","first-page":"290","DOI":"10.3390\/healthcare9030290","article-title":"The impact of COVID-19 on essential medicines and personal protective equipment availability and prices in Saudi Arabia","volume":"9","year":"2021","journal-title":"Healthcare"},{"key":"key2022112308260095700_ref004","doi-asserted-by":"crossref","first-page":"9","DOI":"10.1007\/s10479-016-2392-0","article-title":"Resource deployment and donation allocation for epidemic outbreaks","volume":"283","year":"2019","journal-title":"Annals of Operations Research"},{"key":"key2022112308260095700_ref005","doi-asserted-by":"crossref","first-page":"106","DOI":"10.1016\/j.ijpe.2017.10.013","article-title":"Multi-tier sustainable global supplier selection using a fuzzy AHP-VIKOR based approach","volume":"195","year":"2018","journal-title":"International Journal of Production Economics"},{"issue":"22","key":"key2022112308260095700_ref006","doi-asserted-by":"crossref","first-page":"7046","DOI":"10.1080\/00207543.2019.1574042","article-title":"Social sustainable supplier evaluation and selection: a group decision-support approach","volume":"57","year":"2019","journal-title":"International Journal of Production Research"},{"issue":"3","key":"key2022112308260095700_ref007","doi-asserted-by":"crossref","first-page":"482","DOI":"10.1016\/j.socscimed.2010.03.042","article-title":"A rapid method for assessing social versus independent interest in health issues: a case study of \u2018bird flu' and \u2018swine flu'","volume":"71","year":"2010","journal-title":"Social Science and Medicine"},{"key":"key2022112308260095700_ref008","article-title":"Selection of healthcare waste disposal firms using a multi-method approach","volume":"295","year":"2021","journal-title":"Journal of Environmental Management"},{"key":"key2022112308260095700_ref009","article-title":"Innovative \u2018bring-service-near-your-home\u2019 operations under corona-virus (COVID-19\/SARS-CoV-2) outbreak: can logistics become the messiah?","volume":"140","year":"2020","journal-title":"Transportation Research Part E: Logistics and Transportation Review"},{"key":"key2022112308260095700_ref010","article-title":"Risk analysis in logistics systems: a research agenda during and after the COVID-19 pandemic","volume":"145","year":"2021","journal-title":"Transportation Research Part E: Logistics and Transportation Review"},{"key":"key2022112308260095700_ref011","doi-asserted-by":"crossref","first-page":"42","DOI":"10.1016\/j.ehb.2019.03.010","article-title":"What explains cross-city variation in mortality during the 1918 influenza pandemic? 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