{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,1]],"date-time":"2026-04-01T17:58:11Z","timestamp":1775066291977,"version":"3.50.1"},"reference-count":87,"publisher":"Emerald","issue":"1","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2016,2,8]]},"abstract":"<jats:sec>\n                  <jats:title>Purpose<\/jats:title>\n                  <jats:p>\u2013 The purpose of this paper is to consolidate the critical success factors (CSFs) as published in enterprise resource planning (ERP) implementation case studies. The authors perform the analysis and propose the final CSFs based on the reported ERP implementation process stages.<\/jats:p>\n               <\/jats:sec>\n               <jats:sec>\n                  <jats:title>Design\/methodology\/approach<\/jats:title>\n                  <jats:p>\u2013 The paper follows the eight category coding steps proposed by Carley (1993) and utilizes only ERP implementation case studies to identify a distinct set of critical success factors. The 37 case studies used in this paper provide a reasonable sample from different countries and contexts. Two methodologies were followed, one for the literature review process and the other for the analysis and synthesis.<\/jats:p>\n               <\/jats:sec>\n               <jats:sec>\n                  <jats:title>Findings<\/jats:title>\n                  <jats:p>\u2013 Out of 64 reported CSFs that were extracted from the literature and subsequent detailed analysis and synthesis the authors found a total of 22 factors that are distinct. These factors which encompass change management, are proposed with five ERP implementation stages.<\/jats:p>\n               <\/jats:sec>\n               <jats:sec>\n                  <jats:title>Research limitations\/implications<\/jats:title>\n                  <jats:p>\u2013 The final set of success factors proposed in this study gives a consolidated and unified view of the significant variables to be considered during all the stages of ERP implementation. The research is limited to case study literature and does not account for ERP implementation models and frameworks. Another limitation would be the scope of the literature searched which is that of the Management Information Community.<\/jats:p>\n               <\/jats:sec>\n               <jats:sec>\n                  <jats:title>Practical implications<\/jats:title>\n                  <jats:p>\u2013 The proposed CSFs can be used by practitioners in five ways: assess implementation of an ERP; ex-ante assessment; comparative analysis with other implementation experiences; utilize CSFs from model as part of key performance indicators; and utilize the model to establish a concise strategy to project management process for the ERP implementation.<\/jats:p>\n               <\/jats:sec>\n               <jats:sec>\n                  <jats:title>Social implications<\/jats:title>\n                  <jats:p>\u2013 ERP implementation is complex. The promise has not yet been fully realized. An ERP-enabled organization entails primarily strategy and change management. To that effect, all stakeholders are impacted by ERP implementation. This paper, identified CSFs extracted from cases of ERP implementation and proposes a model to support its project management, user satisfaction and sustainability. The results aim at reducing costs, maintaining timeline, reducing employee anxieties and with a successful implementation, better service to customer base.<\/jats:p>\n               <\/jats:sec>\n               <jats:sec>\n                  <jats:title>Originality\/value<\/jats:title>\n                  <jats:p>\u2013 This paper is the first attempt to present a consolidated list of CSFs and mapping them to the stages of an ERP implementation as reported from the industry. It originality is its focus on utilizing rigorous published case studies with the hope that future case studies would utilize the work to report on the same factors. The value is that as the case studies are increased, comparison and differentiation between is enhanced.<\/jats:p>\n               <\/jats:sec>","DOI":"10.1108\/jeim-03-2014-0028","type":"journal-article","created":{"date-parts":[[2016,2,4]],"date-time":"2016-02-04T05:47:46Z","timestamp":1454564866000},"page":"72-96","source":"Crossref","is-referenced-by-count":66,"title":["Critical success factors in enterprise resource planning implementation"],"prefix":"10.1108","volume":"29","author":[{"given":"Raafat George","family":"Saade","sequence":"first","affiliation":[{"name":"Department of Supply Chain and Business Technology Management, Concordia University, Montreal, Canada"}]},{"given":"Harshjot","family":"Nijher","sequence":"additional","affiliation":[{"name":"Department of Management, Concordia University, Montreal, Canada"}]}],"member":"140","reference":[{"issue":"4","key":"2025072821031412700_b1","doi-asserted-by":"crossref","first-page":"305","DOI":"10.1177\/026839620001500406","article-title":"Lessons from enterprise resource planning implementations in Ireland \u2013 towards smaller and shorter ERP projects","volume":"15","author":"","year":"2000","journal-title":"Journal of Information Technology"},{"issue":"1","key":"2025072821031412700_b2","doi-asserted-by":"crossref","first-page":"35","DOI":"10.1057\/palgrave.ejis.3000418","article-title":"Vicious and virtuous cycles in ERP implementation: a case study of interrelations between critical success factors","volume":"11","author":"","year":"2002","journal-title":"European Journal of Information Systems"},{"key":"2025072821031412700_b3","doi-asserted-by":"crossref","unstructured":"Allen, D.\n          , Kern, T. and Havenhand, M. (2002), \u201cERP critical success factors: an exploration of the contextual factors in public sector institutions\u201d, Proceedings of the 35th Annual Hawaii International Conference, IEEE System Sciences, pp. 3062-3071.","DOI":"10.1109\/HICSS.2002.994295"},{"issue":"1","key":"2025072821031412700_b4","doi-asserted-by":"crossref","first-page":"21","DOI":"10.1108\/09593840310463005","article-title":"ERP implementation: lessons from a case study","volume":"16","author":"","year":"2003","journal-title":"Information Technology & People"},{"issue":"2","key":"2025072821031412700_b5","doi-asserted-by":"crossref","first-page":"484","DOI":"10.1016\/j.ejor.2012.01.062","article-title":"Modelling and assessing ERP project risks: a Petri Net approach","volume":"220","author":"","year":"2012","journal-title":"European Journal of Operational Research"},{"issue":"4","key":"2025072821031412700_b6","doi-asserted-by":"crossref","first-page":"403","DOI":"10.1080\/09537287.2010.491490","article-title":"An exploratory study of ERP implementation in Saudi Arabia","volume":"22","author":"","year":"2011","journal-title":"Production Planning and Control"},{"issue":"3","key":"2025072821031412700_b7","doi-asserted-by":"crossref","first-page":"227","DOI":"10.1016\/j.is.2011.10.010","article-title":"Identification and classification of ERP critical failure factors in Iranian industries","volume":"37","author":"","year":"2012","journal-title":"Information Systems"},{"issue":"2","key":"2025072821031412700_b8","doi-asserted-by":"crossref","first-page":"171","DOI":"10.1108\/14637150410530244","article-title":"ERP implementation factors: a comparison of managerial and end-user perspectives","volume":"10","author":"","year":"2004","journal-title":"Business Process Management Journal"},{"issue":"3","key":"2025072821031412700_b9","doi-asserted-by":"crossref","first-page":"81","DOI":"10.1080\/08874417.2004.11647585","article-title":"An integrative framework for the assimilation of enterprise resource planning systems: phases, antecedents, and outcomes","volume":"44","author":"","year":"2004","journal-title":"Journal of Computer Information Systems"},{"issue":"4","key":"2025072821031412700_b10","doi-asserted-by":"crossref","first-page":"43","DOI":"10.1201\/1078\/43647.20.4.20030901\/77292.7","article-title":"ERP implementation failure: a case study","volume":"20","author":"","year":"2003","journal-title":"Information Systems Management"},{"issue":"6","key":"2025072821031412700_b11","doi-asserted-by":"crossref","first-page":"588","DOI":"10.1016\/j.compind.2005.02.009","article-title":"The implementation and deployment of an ERP system: an industrial case study","volume":"56","author":"","year":"2005","journal-title":"Computers in Industry"},{"issue":"1","key":"2025072821031412700_b12","first-page":"38","article-title":"A comparative study on the conceptual and contextual perception about CSF for ERP adoption in the SMEs","volume":"3","author":"","year":"2012","journal-title":"Researchers World Journal of Arts, Science & Commerce"},{"key":"2025072821031412700_b13","unstructured":"Bhatti, T.R.\n           (2005), \u201cCritical success factors for the implementation of enterprise resource planning (ERP): empirical validation\u201d, The Second International Conference on Innovation in Information Technology, pp. 1-10."},{"issue":"3","key":"2025072821031412700_b14","first-page":"7","article-title":"Critical issues affecting an ERP implementation","volume":"16","author":"","year":"1999","journal-title":"IS Management"},{"issue":"11","key":"2025072821031412700_b15","doi-asserted-by":"crossref","first-page":"1223","DOI":"10.1108\/01443570610705836","article-title":"ERP implementation efforts at three firms: integrating lessons from the SISP and IT-enabled change literature","volume":"26","author":"","year":"2006","journal-title":"International Journal of Operations & Production Management"},{"issue":"3","key":"2025072821031412700_b16","doi-asserted-by":"crossref","first-page":"205","DOI":"10.1016\/S1467-0895(03)00026-5","article-title":"Examining the role of innovation diffusion factors on the implementation success of enterprise resource planning systems","volume":"4","author":"","year":"2003","journal-title":"International Journal of Accounting Information Systems"},{"issue":"June","key":"2025072821031412700_b17","first-page":"2206","article-title":"Reconstructing the giant: on the importance of rigour in documenting the literature search process","volume":"Vol. 9","author":"","year":"2009","journal-title":"ECIS"},{"key":"2025072821031412700_b18","unstructured":"Buckhout, S.\n          , Frey, E. and Nemec, J. (1999), \u201cMaking ERP succeed: turning fear into promise\u201d,                   Strategy and Business                , pp. 60-73."},{"key":"2025072821031412700_b19","doi-asserted-by":"crossref","unstructured":"Carley, K.\n           (1993), \u201cCoding choices for textual analysis: a comparison of content analysis and map analysis\u201d,                   Sociological Methodology                , Vol. 23, pp. 75-126.","DOI":"10.2307\/271007"},{"issue":"1","key":"2025072821031412700_b20","doi-asserted-by":"crossref","first-page":"157","DOI":"10.1109\/TEM.2008.2009802","article-title":"Managing ERP implementation failure: a project management perspective","volume":"56","author":"","year":"2009","journal-title":"Engineering Management, IEEE Transactions"},{"issue":"6","key":"2025072821031412700_b21","doi-asserted-by":"crossref","first-page":"911","DOI":"10.1108\/00251741111143603","article-title":"The influence of organizational factors on successful ERP implementation","volume":"49","author":"","year":"2011","journal-title":"Management Decision"},{"issue":"2","key":"2025072821031412700_b23","first-page":"77","article-title":"A study of issues affecting ERP implementation in SMEs","volume":"2","author":"","year":"2011","journal-title":"International Refereed Research Journal"},{"issue":"18","key":"2025072821031412700_b24","doi-asserted-by":"crossref","first-page":"3745","DOI":"10.1080\/00207540500140864","article-title":"Strategic success factors in enterprise resource-planning design and implementation: a case-study approach","volume":"43","author":"","year":"2005","journal-title":"International Journal of Production Research"},{"issue":"1","key":"2025072821031412700_b25","first-page":"1","article-title":"Enterprise resources planning systems implementation success in China","volume":"12","author":"","year":"2012","journal-title":"Business and Management Review"},{"issue":"3","key":"2025072821031412700_b26","first-page":"44","article-title":"A recipe for ERP success","volume":"6","author":"","year":"1998","journal-title":"Beyond Computing"},{"issue":"1","key":"2025072821031412700_b27","doi-asserted-by":"crossref","first-page":"5","DOI":"10.1207\/S15327590IJHC1601_2","article-title":"ERP implementation: chief information officers\u2019 perceptions of critical success factors","volume":"16","author":"","year":"2003","journal-title":"International Journal of Human-Computer Interaction"},{"issue":"3","key":"2025072821031412700_b28","doi-asserted-by":"crossref","first-page":"30","DOI":"10.1109\/52.765784","article-title":"A critical success factors model for ERP implementation","volume":"16","author":"","year":"1999","journal-title":"Software, IEEE"},{"issue":"1","key":"2025072821031412700_b29","doi-asserted-by":"crossref","first-page":"25","DOI":"10.1016\/S0378-7206(01)00134-3","article-title":"The critical success factors for ERP implementation: an organizational fit perspective","volume":"40","author":"","year":"2002","journal-title":"Information & Management"},{"issue":"8","key":"2025072821031412700_b202","doi-asserted-by":"crossref","first-page":"681","DOI":"10.1108\/02635570410561672","article-title":"Assessing risk in ERP projects: identify and prioritize the factors","volume":"104","author":"","year":"2004","journal-title":"Industrial Management & Data systems"},{"issue":"2","key":"2025072821031412700_b30","doi-asserted-by":"crossref","first-page":"406","DOI":"10.1016\/j.dss.2011.09.007","article-title":"Relationship bonding for a better knowledge transfer climate: an ERP implementation research","volume":"52","author":"","year":"2012","journal-title":"Decision Support Systems"},{"issue":"1","key":"2025072821031412700_b31","doi-asserted-by":"crossref","first-page":"7","DOI":"10.1016\/j.infsof.2008.09.009","article-title":"Systematic literature reviews in software engineering \u2013 a systematic literature review","volume":"51","author":"","year":"2009","journal-title":"Information and Software Technology"},{"issue":"4","key":"2025072821031412700_b33","doi-asserted-by":"crossref","first-page":"385","DOI":"10.1016\/j.jsis.2011.07.001","article-title":"Drivers, barriers and critical success factors for ERPII implementation in supply chains: a critical analysis","volume":"20","author":"","year":"2011","journal-title":"The Journal of Strategic Information Systems"},{"key":"2025072821031412700_b32","doi-asserted-by":"crossref","unstructured":"Kotter, J.\n           (1990), \u201cWhat leaders really do\u201d, in Vecchio, R.P. (Ed.),                   Leadership: Understanding the Dynamics of Power and Influence in Organizations                , University of Notre Dame Press, Notre Dame, IN, pp. 23-34.","DOI":"10.2307\/j.ctvpg85tk.7"},{"issue":"4","key":"2025072821031412700_b34","doi-asserted-by":"crossref","first-page":"343","DOI":"10.1108\/JEIM-06-2012-0036","article-title":"SOA implementation critical success factors in healthcare","volume":"26","author":"","year":"2013","journal-title":"Journal of Enterprise Information Management"},{"issue":"1","key":"2025072821031412700_b50","doi-asserted-by":"crossref","first-page":"32","DOI":"10.1108\/eb039981","article-title":"An ERP game plan","volume":"20","author":"","year":"1999","journal-title":"Journal of Business Strategy"},{"issue":"1","key":"2025072821031412700_b35","first-page":"181","article-title":"A systems approach to conduct an effective literature review in support of information systems research","volume":"9","author":"","year":"2006","journal-title":"Informing Science: International Journal of an Emerging Transdiscipline"},{"key":"2025072821031412700_b36","unstructured":"Leyh, C.\n           (2012), \u201cCritical success factors for ERP system implementation projects: a literature review\u201d, Advances in Enterprise Information Systems II: Proceedings of the Fifth International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2011). CRC Press, Aalborg, October 16-18, 2011, p. 45."},{"issue":"4","key":"2025072821031412700_b37","doi-asserted-by":"crossref","first-page":"489","DOI":"10.1108\/17410381111143130","article-title":"ERP adoption in Chinese small enterprise: an exploratory case study","volume":"22","author":"","year":"2011","journal-title":"Journal of Manufacturing Technology Management"},{"issue":"8","key":"2025072821031412700_b38","doi-asserted-by":"crossref","first-page":"10696","DOI":"10.1016\/j.eswa.2011.02.045","article-title":"Empirical study on influence of critical success factors on ERP knowledge management on management performance in high-tech industries in Taiwan","volume":"38","author":"","year":"2011","journal-title":"Expert Systems with Applications"},{"issue":"17","key":"2025072821031412700_b39","doi-asserted-by":"crossref","first-page":"3433","DOI":"10.1080\/00207540410001671679","article-title":"Critical elements for a successful enterprise resource planning implementation in small-and medium-sized enterprises","volume":"42","author":"","year":"2004","journal-title":"International Journal of Production Research"},{"issue":"2","key":"2025072821031412700_b70","doi-asserted-by":"crossref","first-page":"302","DOI":"10.1016\/S0377-2217(02)00551-9","article-title":"Enterprise resource planning: managing the implementation process","volume":"146","author":"","year":"2003","journal-title":"European Journal of Operational Research"},{"issue":"1","key":"2025072821031412700_b40","doi-asserted-by":"crossref","first-page":"78","DOI":"10.1108\/02635571011008416","article-title":"ERP implementation in Omantel: a case study","volume":"110","author":"","year":"2010","journal-title":"Industrial Management & Data Systems"},{"issue":"22","key":"2025072821031412700_b41","first-page":"274","article-title":"Issues in implementing ERP: a case study","volume":"146","author":"","year":"2003","journal-title":"European Journal of Operational Research"},{"issue":"5","key":"2025072821031412700_b42","first-page":"236","article-title":"Evaluation of the ERP implementation at Esfahan steel company based on five critical success factors: a case study","volume":"6","author":"","year":"2011","journal-title":"International Journal of Business and Management"},{"issue":"6","key":"2025072821031412700_b45","doi-asserted-by":"crossref","first-page":"529","DOI":"10.1016\/j.compind.2005.02.005","article-title":"Critical factors for successful ERP implementation: exploratory findings from four case studies","volume":"56","author":"","year":"2005","journal-title":"Computers in Industry"},{"issue":"1","key":"2025072821031412700_b44","first-page":"83","article-title":"Successful implementation of ERP projects: evidence from two case studies","volume":"75","author":"","year":"2002","journal-title":"International Journal of Production Economics"},{"issue":"3","key":"2025072821031412700_b203","first-page":"32","article-title":"An empirical investigation on end-users\u2019 acceptance of enterprise systems","volume":"17","author":"","year":"2004","journal-title":"Information Resources Management Journal (IRMJ)"},{"key":"2025072821031412700_b46","unstructured":"Panorama Consulting Solutions\n           (2013), \u201cCritical success factors of ERP implementation\u201d, available at: http:\/\/panorama-consulting.com\/resource-center\/2013-erp-report\/ (accessed December 10, 2013)."},{"issue":"3","key":"2025072821031412700_b47","first-page":"60","article-title":"Critical success factors in international ERP implementations: a case research approach","volume":"47","author":"","year":"2007","journal-title":"Journal of Computer Information Systems"},{"key":"2025072821031412700_b48","unstructured":"Rebstock, M.\n           and Selig, J.G. (2000), \u201cDevelopment and implementation strategies for international ERP software projects\u201d,                   ECIS 2000 Proceedings                , p. 76."},{"issue":"1","key":"2025072821031412700_b49","doi-asserted-by":"crossref","first-page":"31","DOI":"10.1016\/0951-5240(92)90016-6","article-title":"MRPII implementation: key factors for success","volume":"5","author":"","year":"1992","journal-title":"Computer Integrated Manufacturing Systems"},{"issue":"1","key":"2025072821031412700_b205","doi-asserted-by":"crossref","first-page":"103","DOI":"10.1108\/17465661311312003","article-title":"Identifying success factors for implementation of ERP at Indian SMEs: a comparative study with Indian large organizations and the global trend","volume":"8","author":"","year":"2013","journal-title":"Journal of Modelling in Management"},{"issue":"13","key":"2025072821031412700_b51","doi-asserted-by":"crossref","first-page":"1424","DOI":"10.1016\/j.jclepro.2007.08.003","article-title":"Evaluation of critical success factors of implementation of ISO 14001 using analytic hierarchy process (AHP): a case study from Malaysia","volume":"16","author":"","year":"2008","journal-title":"Journal of Cleaner Production"},{"issue":"8","key":"2025072821031412700_b52","doi-asserted-by":"crossref","first-page":"813","DOI":"10.1016\/S0378-7206(02)00103-9","article-title":"Using a case study to test the role of three key social enablers in ERP implementation","volume":"40","author":"","year":"2003","journal-title":"Information & Management"},{"key":"2025072821031412700_b53","unstructured":"Shad, S.A.\n          , Chen, E. and Azeem, F.M.F. (2012), \u201cPerformance enhancement factors of ERP projects in a telecom public sector organization of Pakistan: an exploratory study\u201d, pp. 1207-2862."},{"issue":"22","key":"2025072821031412700_b54","first-page":"289","article-title":"Exploring the impediments of successful ERP Implementation: a case study in a public organization","volume":"2","author":"","year":"2011","journal-title":"International Journal of Business and Social Science"},{"key":"2025072821031412700_b55","unstructured":"Shang, S.\n           and Seddon, P.B. (2000), \u201cA comprehensive framework for classifying the benefits of ERP systems\u201d, Americas Conference on Information Systems, pp. 1005-1014."},{"key":"2025072821031412700_b56","unstructured":"Shanks, G.\n          , Parr, A., Hu, B., Corbitt, B., Thanasankit, T. and Seddon, P. (2000), \u201cDifferences in critical success factors in ERP systems implementation in Australia and China: a cultural analysis\u201d,                   ECIS 2000 Proceedings                , p. 53."},{"issue":"3","key":"2025072821031412700_b57","doi-asserted-by":"crossref","first-page":"360","DOI":"10.1108\/02635571211210031","article-title":"CSFs along ERP life-cycle in SMEs: a field study","volume":"112","author":"","year":"2012","journal-title":"Industrial Management & Data Systems"},{"issue":"1","key":"2025072821031412700_b58","doi-asserted-by":"crossref","first-page":"4","DOI":"10.1108\/01443570910925343","article-title":"ERP implementation at SMEs: analysis of five Canadian cases","volume":"29","author":"","year":"2009","journal-title":"International Journal of Operations & Production Management"},{"issue":"1","key":"2025072821031412700_b59","doi-asserted-by":"crossref","first-page":"81","DOI":"10.1207\/S15327590IJHC1601_6","article-title":"Misalignments in ERP implementation: a dialectic perspective","volume":"16","author":"","year":"2003","journal-title":"International Journal of Human-Computer Interaction"},{"issue":"4","key":"2025072821031412700_b60","doi-asserted-by":"crossref","first-page":"418","DOI":"10.1108\/17410390610678331","article-title":"Success factors in ERP systems implementations: lessons from practice","volume":"19","author":"","year":"2006","journal-title":"Journal of Enterprise Information Management"},{"key":"2025072821031412700_b61","unstructured":"Somers, T.M.\n           and Nelson, K. (2001), \u201cThe impact of critical success factors across the stages of enterprise resource planning implementations\u201d, Proceedings of the 34th Annual Hawaii International Conference."},{"key":"2025072821031412700_b201","unstructured":"Strauss, A.\n           and Corbin, J.M. (1990),                   Basics of Qualitative Research: Grounded Theory Procedures and Techniques                , Sage Publications, Inc."},{"key":"2025072821031412700_b62","doi-asserted-by":"crossref","unstructured":"Sumner, M.\n           (1999), \u201cCritical success factors in enterprise wide information management systems projects\u201d, Proceedings of the Americas Conference on Information Systems (AMCIS), pp. 232-234.","DOI":"10.1145\/299513.299722"},{"key":"2025072821031412700_b63","doi-asserted-by":"crossref","unstructured":"Supramaniam, M.\n           and Kuppusamy, M. (2011), \u201cInvestigating the critical factors in implementing enterprise resource planning system in Malaysian business firms\u201d,                   The Electronic Journal of Information Systems in Developing Countries (EJISDC)                , No. 46, p. 5.","DOI":"10.1002\/j.1681-4835.2011.tb00327.x"},{"issue":"1","key":"2025072821031412700_b64","doi-asserted-by":"crossref","first-page":"67","DOI":"10.3846\/20294913.2012.661176","article-title":"ERP system implementation in Latvian manufacturing and construction company","volume":"18","author":"","year":"2012","journal-title":"Technological and Economic Development of Economy"},{"issue":"2","key":"2025072821031412700_b65","doi-asserted-by":"crossref","first-page":"151","DOI":"10.1016\/j.ijpe.2003.11.013","article-title":"Key lessons from the implementation of an ERP at Pratt &  Whitney Canada","volume":"95","author":"","year":"2005","journal-title":"International Journal of Production Economics"},{"issue":"2","key":"2025072821031412700_b66","doi-asserted-by":"crossref","first-page":"480","DOI":"10.1016\/j.dss.2010.11.005","article-title":"An empirical investigation of the impacts of internal\/external facilitators on the project success of ERP: a structural equation model","volume":"50","author":"","year":"2011","journal-title":"Decision Support Systems"},{"issue":"2","key":"2025072821031412700_b67","doi-asserted-by":"crossref","first-page":"241","DOI":"10.1016\/S0377-2217(02)00547-7","article-title":"Enterprise resource planning: Implementation procedures and critical success factors","volume":"146","author":"","year":"2003","journal-title":"European Journal of Operational Research"},{"issue":"2","key":"2025072821031412700_b68","first-page":"1","article-title":"ERP in Indian SME\u2019s: a post implementation study of the underlying critical success factors","volume":"1","author":"","year":"2009","journal-title":"Int\u2019l Journal of Management Innovation Systems"},{"issue":"2","key":"2025072821031412700_b69","doi-asserted-by":"crossref","first-page":"130","DOI":"10.1108\/17410391111106275","article-title":"Factors influencing ERP implementation in Indian manufacturing organisations: a study of micro, small and medium-scale enterprises","volume":"24","author":"","year":"2011","journal-title":"Journal of Enterprise Information Management"},{"issue":"1","key":"2025072821031412700_b71","first-page":"165","article-title":"Enterprise resource planning implementation: a case study","volume":"9","author":"","year":"2006","journal-title":"The Journal of American Academy of Business"},{"issue":"9","key":"2025072821031412700_b72","doi-asserted-by":"crossref","first-page":"1609","DOI":"10.1016\/j.jss.2007.11.722","article-title":"The consistency among facilitating factors and ERP implementation success: a holistic view of fit","volume":"81","author":"","year":"2008","journal-title":"Journal of Systems and Software"},{"issue":"2","key":"2025072821031412700_b73","first-page":"xiii","article-title":"Analyzing the past to prepare for the future: writing a literature review","volume":"26","author":"","year":"2002","journal-title":"Management Information Systems Quarterly"},{"issue":"3","key":"2025072821031412700_b74","doi-asserted-by":"crossref","first-page":"311","DOI":"10.1080\/17517570903576413","article-title":"Effects of people-centred factors on enterprise resource planning implementation project success: empirical evidence from Sri Lanka","volume":"4","author":"","year":"2010","journal-title":"Enterprise Information Systems"},{"issue":"4","key":"2025072821031412700_b75","doi-asserted-by":"crossref","first-page":"431","DOI":"10.1108\/17410380710743798","article-title":"Critical success factors for implementing ERP: the case of a Chinese electronics manufacturer","volume":"18","author":"","year":"2007","journal-title":"Journal of Manufacturing Technology Management"},{"issue":"1","key":"2025072821031412700_b76","doi-asserted-by":"crossref","first-page":"47","DOI":"10.1108\/02635570210414668","article-title":"Data quality issues in implementing an ERP","volume":"102","author":"","year":"2002","journal-title":"Industrial Management & Data Systems"},{"issue":"3","key":"2025072821031412700_b77","doi-asserted-by":"crossref","first-page":"279","DOI":"10.1016\/j.ijpe.2004.07.008","article-title":"ERP implementation failures in China: case studies with implications for ERP vendors","volume":"97","author":"","year":"2005","journal-title":"International Journal of Production Economics"},{"issue":"3","key":"2025072821031412700_b78","doi-asserted-by":"crossref","first-page":"207","DOI":"10.1016\/j.ijpe.2003.08.014","article-title":"Aligning ERP implementation with competitive priorities of manufacturing firms: an exploratory study","volume":"92","author":"","year":"2004","journal-title":"International Journal of Production Economics"},{"issue":"3","key":"2025072821031412700_b79","doi-asserted-by":"crossref","first-page":"251","DOI":"10.1016\/j.ijpe.2003.10.004","article-title":"Enterprise information systems project implementation: a case study of ERP in Rolls-Royce","volume":"87","author":"","year":"2004","journal-title":"International Journal of Production Economics"},{"key":"2025072821031412700_b80","doi-asserted-by":"crossref","unstructured":"Zhang, L.\n          , Lee, M.K., Zhang, Z. and Banerjee, P. (2003), \u201cCritical success factors of enterprise resource planning systems implementation success in China\u201d, System Sciences, 2003. Proceedings of the 36th Annual Hawaii International Conference on, IEEE, 10pp.","DOI":"10.1109\/HICSS.2003.1174613"},{"issue":"1","key":"2025072821031412700_b81","first-page":"1","article-title":"Critical success factors for ERP systems implementation in public administration","volume":"2013","author":"","year":"2013","journal-title":"Proceedings of the Informing Science and Information Technology Education Conference"},{"issue":"2","key":"2025072821031412700_frd1","doi-asserted-by":"crossref","first-page":"352","DOI":"10.1016\/S0377-2217(02)00554-4","article-title":"Enterprise resource planning: a taxonomy of critical factors","volume":"146","author":"","year":"2003","journal-title":"European Journal of Operational Research"},{"issue":"1","key":"2025072821031412700_frd2","doi-asserted-by":"crossref","first-page":"68","DOI":"10.1504\/IJIEM.2006.008866","article-title":"A study of the critical success factors of ERP implementation in developing countries","volume":"4","author":"","year":"2006","journal-title":"International Journal of Internet and Enterprise Management"},{"issue":"2","key":"2025072821031412700_frd3","doi-asserted-by":"crossref","first-page":"219","DOI":"10.1362\/1469347002529189","article-title":"Writing a literature review","volume":"1","author":"","year":"2000","journal-title":"Marketing Review"},{"issue":"1","key":"2025072821031412700_frd4","first-page":"104","article-title":"Organizing knowledge syntheses: a taxonomy of literature reviews","volume":"1","author":"","year":"1988","journal-title":"Knowledge in Society"}],"container-title":["Journal of Enterprise Information Management"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/JEIM-03-2014-0028","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/JEIM-03-2014-0028\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/jeim\/article-pdf\/29\/1\/72\/2717722\/jeim-03-2014-0028.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"syndication"},{"URL":"https:\/\/www.emerald.com\/jeim\/article-pdf\/29\/1\/72\/2717722\/jeim-03-2014-0028.pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,29]],"date-time":"2025-07-29T01:03:30Z","timestamp":1753751010000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.emerald.com\/jeim\/article\/29\/1\/72\/432691\/Critical-success-factors-in-enterprise-resource"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2016,2,8]]},"references-count":87,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2016,2,8]]}},"URL":"https:\/\/doi.org\/10.1108\/jeim-03-2014-0028","relation":{},"ISSN":["1741-0398","1758-7409"],"issn-type":[{"value":"1741-0398","type":"print"},{"value":"1758-7409","type":"electronic"}],"subject":[],"published":{"date-parts":[[2016,2,8]]}}}