{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,1]],"date-time":"2026-07-01T16:38:20Z","timestamp":1782923900491,"version":"3.54.5"},"reference-count":84,"publisher":"Emerald","issue":"1","license":[{"start":{"date-parts":[[2019,10,8]],"date-time":"2019-10-08T00:00:00Z","timestamp":1570492800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JEIM"],"published-print":{"date-parts":[[2019,10,8]]},"abstract":"<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title>\n<jats:p>Enterprise social media (ESM) usage has gained considerable momentum within organizations. The purpose of this paper is to seek a better understanding of ESM usage based on the task environments and the technology affordances of ESM.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title>\n<jats:p>This study is based on a survey consisting of 556 usable responses. Regression methods are applied to analyze the data.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Findings<\/jats:title>\n<jats:p>This study finds strong support for the positive impact of task-technology fit on ESM usage. Considering separately, task equivocality had no impact; task interdependence had a negative effect on ESM usage; bridging social capital had a positive effect; and bonding social capital had a marginal impact on ESM usage.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title>\n<jats:p>This research incorporated social capital into discussions of task-technology fit. A 2\u00d72 matrix based on task equivocality and task interdependence was developed, which may be extended to other contexts or technologies.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title>\n<jats:p>ESM implementation should account for both task environments and the appropriate technology affordances. Individuals access bridging social capital to a greater extent than bonding social capital using ESM, and they do not use ESM when the task environments alone are considered.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title>\n<jats:p>This is an original study that considers task environments and technology affordances in the context of ESM usage. The findings offer valuable and timely contributions to both scholars and practitioners.<\/jats:p>\n<\/jats:sec>","DOI":"10.1108\/jeim-04-2019-0105","type":"journal-article","created":{"date-parts":[[2019,10,14]],"date-time":"2019-10-14T08:29:57Z","timestamp":1571041797000},"page":"1-22","source":"Crossref","is-referenced-by-count":51,"title":["Interaction between task characteristics and technology affordances"],"prefix":"10.1108","volume":"33","author":[{"given":"Jindi","family":"Fu","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Rong-An","family":"Shang","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Anand","family":"Jeyaraj","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Yuan","family":"Sun","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Feng","family":"Hu","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"140","reference":[{"key":"key2020012215053676900_ref001","first-page":"1","article-title":"Enhancing enterprise social network use: a control theory study","year":"2013"},{"key":"key2020012215053676900_ref002","doi-asserted-by":"crossref","first-page":"115","DOI":"10.1016\/j.chb.2018.09.033","article-title":"Mechanism to enhance team creative performance through social media: a transactive memory system approach","volume":"91","year":"2019","journal-title":"Computers in Human Behavior"},{"issue":"4","key":"key2020012215053676900_ref003","doi-asserted-by":"crossref","first-page":"391","DOI":"10.1016\/j.im.2013.10.003","article-title":"Is more always better? 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