{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,16]],"date-time":"2026-06-16T07:01:36Z","timestamp":1781593296173,"version":"3.54.5"},"reference-count":79,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2020,4,3]],"date-time":"2020-04-03T00:00:00Z","timestamp":1585872000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JEIM"],"published-print":{"date-parts":[[2020,4,3]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>This study's purpose is to propose an integrated model based on expectation-confirmation model (ECM), task-technology fit (TTF) model, and updated DeLone and McLean information system (IS) success model to examine whether quality factors and TTF as antecedents to physician beliefs can affect physicians' continuance intention of the cloud-based hospital information system (HIS) and performance impact.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>Sample data for this study were collected from physicians at five hospitals in Taiwan. A total of 500 questionnaires were distributed, and 305 (61.0 percent) usable questionnaires were analyzed using structural equation modeling in this study.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>This study verified that physicians' perceived information quality, system quality, general technical support service quality, and cloud storage service quality all positively caused their PU, confirmation, and perceived TTF in the cloud-based HIS, which together explained their satisfaction with the system, and subsequently led to their continuance intention of the system and performance impact.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>First, IS-related and cloud-related quality factors are simultaneously taken into consideration within this study's research model, and empirical results reveal deep insights into quality evaluation in the field of physicians' cloud-based HIS continuance intention. Next, this study contributes to an understanding of TTF in explaining physicians' cloud-based HIS continuance intention that is difficult to explain with only their utilitarian perception of the system, and places emphasis upon physicians' perception of performance impact greatly driven by their perceived TTF and continuance intention of the system, thus the results can shed light on antecedents and outcome of physicians' cloud-based HIS continuance intention.<\/jats:p><\/jats:sec>","DOI":"10.1108\/jeim-04-2019-0107","type":"journal-article","created":{"date-parts":[[2020,4,3]],"date-time":"2020-04-03T05:26:30Z","timestamp":1585891590000},"page":"654-683","source":"Crossref","is-referenced-by-count":48,"title":["Quality antecedents and performance outcome of cloud-based hospital information system continuance intention"],"prefix":"10.1108","volume":"33","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-5128-5224","authenticated-orcid":false,"given":"Yung-Ming","family":"Cheng","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"140","reference":[{"issue":"3","key":"key2020042217551997600_ref001","doi-asserted-by":"crossref","first-page":"263","DOI":"10.1016\/j.im.2006.12.008","article-title":"The impact of web quality and playfulness on user acceptance of online retailing","volume":"44","year":"2007","journal-title":"Information and Management"},{"issue":"8","key":"key2020042217551997600_ref002","first-page":"119","article-title":"Factors affecting hospital information system acceptance by caregivers of educational hospitals based on technology acceptance model (TAM): a study in Iran","volume":"7","year":"2016","journal-title":"The IIOAB Journal"},{"issue":"3","key":"key2020042217551997600_ref003","doi-asserted-by":"crossref","first-page":"411","DOI":"10.1037\/0033-2909.103.3.411","article-title":"Structural equation modeling in practice: a review and recommended two-step approach","volume":"103","year":"1988","journal-title":"Psychological Bulletin"},{"issue":"May","key":"key2020042217551997600_ref004","first-page":"150","article-title":"Understanding and predicting students' intention to use mobile cloud storage services","volume":"58","year":"2016","journal-title":"Computers in Human Behavior"},{"issue":"1","key":"key2020042217551997600_ref005","doi-asserted-by":"crossref","first-page":"74","DOI":"10.1007\/BF02723327","article-title":"On the evaluation of structural equation models","volume":"16","year":"1988","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"3","key":"key2020042217551997600_ref006","doi-asserted-by":"crossref","first-page":"351","DOI":"10.2307\/3250921","article-title":"Understanding information systems continuance: an expectation\u2013confirmation model","volume":"25","year":"2001","journal-title":"MIS Quarterly"},{"issue":"2","key":"key2020042217551997600_ref007","doi-asserted-by":"crossref","first-page":"273","DOI":"10.1016\/j.tele.2014.08.006","article-title":"Assessing the performance of long-term care information systems and the continued use intention of users","volume":"32","year":"2015","journal-title":"Telematics and Informatics"},{"issue":"2","key":"key2020042217551997600_ref008","doi-asserted-by":"crossref","first-page":"178","DOI":"10.1057\/jibs.2009.88","article-title":"From the Editors: common method variance in international business research","volume":"41","year":"2010","journal-title":"Journal of International Business Studies"},{"issue":"4","key":"key2020042217551997600_ref009","doi-asserted-by":"crossref","first-page":"699","DOI":"10.1111\/j.1540-5915.2001.tb00978.x","article-title":"Information technology acceptance by individual professionals: a model of comparison approach","volume":"32","year":"2001","journal-title":"Decision Sciences"},{"issue":"February","key":"key2020042217551997600_ref010","first-page":"127","article-title":"A cloud computing platform for ERP applications","volume":"27","year":"2015","journal-title":"Applied Soft Computing"},{"issue":"12","key":"key2020042217551997600_ref011","doi-asserted-by":"crossref","first-page":"810","DOI":"10.1016\/j.ijmedinf.2012.05.003","article-title":"An investigation on physicians' acceptance of hospital information systems: a case study","volume":"81","year":"2012","journal-title":"International Journal of Medical Informatics"},{"issue":"4","key":"key2020042217551997600_ref012","first-page":"203","article-title":"What drives nurses' blended e-learning continuance intention?","volume":"17","year":"2014","journal-title":"Educational Technology and Society"},{"issue":"6","key":"key2020042217551997600_ref013","doi-asserted-by":"crossref","first-page":"640","DOI":"10.1108\/AJIM-05-2013-0042","article-title":"Why do users intend to continue using the digital library? 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