{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,7]],"date-time":"2026-02-07T18:55:22Z","timestamp":1770490522463,"version":"3.49.0"},"reference-count":71,"publisher":"Emerald","issue":"2","license":[{"start":{"date-parts":[[2019,4,30]],"date-time":"2019-04-30T00:00:00Z","timestamp":1556582400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JEIM"],"published-print":{"date-parts":[[2019,4,30]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>Companies today observe an increase in the complexity and vulnerability of their supply chains (SCs) as a result of global scale networks and a turbulent environment. The purpose of this paper is to explore knowledge management (KM) as a potential way of reducing SC vulnerability and answer the following question: how does inter-organisational KM influence efforts to reduce SC vulnerability?<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>Drawing on the resource-based view and the knowledge-based view (KBV), a single case study in the energy industry is conducted by collecting various data through interviews, observations and internal documents.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>This edifying case study indicates that a lack of KM hinders any attempt to mitigate SC vulnerability.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title><jats:p>This research shows several limitations such as data privacy, generalisation and the decision to study an atypical SC.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title><jats:p>The paper points out in a dedicated section the key actions a company should take in order to develop the required characteristics of knowledge expressed in the KBV.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This is the first qualitative research that investigates the relationships between SC vulnerability and KM, and more particularly in a recycling context where a strong research gap exists.<\/jats:p><\/jats:sec>","DOI":"10.1108\/jeim-05-2018-0086","type":"journal-article","created":{"date-parts":[[2019,4,16]],"date-time":"2019-04-16T07:44:30Z","timestamp":1555400670000},"page":"214-232","source":"Crossref","is-referenced-by-count":24,"title":["Supply chain vulnerability: contributions from an edifying case study"],"prefix":"10.1108","volume":"32","author":[{"given":"Salom\u00e9e","family":"Ruel","sequence":"first","affiliation":[]},{"given":"Sabry","family":"Shaaban","sequence":"additional","affiliation":[]},{"given":"Margaux","family":"Ducros","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"issue":"6","key":"key2020092404550835300_ref001","doi-asserted-by":"crossref","first-page":"841","DOI":"10.1108\/JEIM-07-2015-0065","article-title":"Information technology portfolio management implementation: a case study","volume":"29","year":"2016","journal-title":"Journal of Enterprise Information Management"},{"issue":"1","key":"key2020092404550835300_ref002","doi-asserted-by":"crossref","first-page":"107","DOI":"10.2307\/3250961","article-title":"Knowledge management and knowledge management systems: conceptual foundations and research issues","volume":"25","year":"2001","journal-title":"MIS Quarterly"},{"issue":"1","key":"key2020092404550835300_ref003","doi-asserted-by":"crossref","first-page":"99","DOI":"10.1177\/014920639101700108","article-title":"Firm resources and sustained competitive advantage","volume":"17","year":"1991","journal-title":"Journal of Management"},{"issue":"2","key":"key2020092404550835300_ref004","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1111\/j.1745-493X.2012.03265.x","article-title":"Purchasing, supply chain management and sustained competitive advantage: the relevance of resourced-based theory","volume":"48","year":"2012","journal-title":"Journal of Supply Chain Management"},{"issue":"6","key":"key2020092404550835300_ref005","doi-asserted-by":"crossref","first-page":"1217","DOI":"10.1016\/j.jom.2007.01.003","article-title":"Antecedents of supply chain visibility in retail supply chains: a resource-based theory perspective","volume":"25","year":"2007","journal-title":"Journal of Operations Management"},{"issue":"1","key":"key2020092404550835300_ref006","doi-asserted-by":"crossref","first-page":"140","DOI":"10.1108\/BPMJ-02-2015-0014","article-title":"Metadata analysis of knowledge management in supply chain: investigating the past and predicting the future","volume":"22","year":"2016","journal-title":"Business Process Management Journal"},{"issue":"4","key":"key2020092404550835300_ref007","doi-asserted-by":"crossref","first-page":"833","DOI":"10.5465\/amj.2011.64870145","article-title":"Understanding responses to supply chain disruptions: insights from information processing and resource dependence perspectives","volume":"54","year":"2011","journal-title":"Academy of Management Journal"},{"issue":"2","key":"key2020092404550835300_ref008","doi-asserted-by":"crossref","first-page":"198","DOI":"10.1287\/orsc.12.2.198.10116","article-title":"Knowledge and organisation: a social-practice perspective","volume":"12","year":"2001","journal-title":"Organisation Science"},{"key":"key2020092404550835300_ref009","volume-title":"Logistics & Supply Chain Management","year":"1992"},{"issue":"2","key":"key2020092404550835300_ref010","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1108\/09574090410700275","article-title":"Building the resilient supply chain","volume":"15","year":"2004","journal-title":"International Journal of Logistics Management"},{"issue":"3","key":"key2020092404550835300_ref011","doi-asserted-by":"crossref","first-page":"282","DOI":"10.1108\/17410391011036076","article-title":"Knowledge management, strategy, and technology: a global snapshot","volume":"23","year":"2010","journal-title":"Journal of Enterprise Information Management"},{"issue":"1","key":"key2020092404550835300_ref012","first-page":"117","article-title":"A research agenda to reduce risk in new product development through knowledge management: a practitioner perspective","volume":"20","year":"2003","journal-title":"Journal of Engineering and Technology Management"},{"issue":"1","key":"key2020092404550835300_ref013","first-page":"1","article-title":"Maturity models in supply chain sustainability: a systematic literature review","volume":"9","year":"2017","journal-title":"Sustainability"},{"key":"key2020092404550835300_ref014","volume-title":"Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research","year":"2002"},{"issue":"4","key":"key2020092404550835300_ref015","first-page":"113","article-title":"Diagnosing cultural barriers to knowledge management","volume":"14","year":"2000","journal-title":"Academy of Management Executive"},{"issue":"4","key":"key2020092404550835300_ref016","doi-asserted-by":"crossref","first-page":"711","DOI":"10.3926\/jiem.2144","article-title":"The role of knowledge management in supply chain management: a literature review","volume":"10","year":"2017","journal-title":"Journal of Industrial Engineering and Management"},{"key":"key2020092404550835300_ref017","first-page":"1","article-title":"Processes and measurement of knowledge management in supply chains: an integrative systematic literature review","year":"2018","journal-title":"International Journal of Production Research"},{"issue":"1","key":"key2020092404550835300_ref018","doi-asserted-by":"crossref","first-page":"215","DOI":"10.1080\/07421222.2001.11045670","article-title":"Knowledge management strategies: toward a taxonomy","volume":"18","year":"2001","journal-title":"Journal of Management Information Systems"},{"issue":"1","key":"key2020092404550835300_ref019","doi-asserted-by":"crossref","first-page":"25","DOI":"10.5465\/amj.2007.24160888","article-title":"Theory building from cases: opportunities and challenges","volume":"50","year":"2007","journal-title":"Academy of Management Journal"},{"issue":"2","key":"key2020092404550835300_ref020","first-page":"93","article-title":"The use of case study method in logistics research","volume":"17","year":"1996","journal-title":"Journal of Business Logistics"},{"issue":"1","key":"key2020092404550835300_ref021","doi-asserted-by":"crossref","first-page":"57","DOI":"10.3917\/sim.131.0057","article-title":"Syst\u00e8mes d\u2019information et r\u00e9silience des cha\u00eenes logistiques globales","volume":"18","year":"2013","journal-title":"Syst\u00e8mes d\u2019Information et Management"},{"issue":"3","key":"key2020092404550835300_ref022","doi-asserted-by":"crossref","first-page":"283","DOI":"10.1016\/j.jsis.2010.11.001","article-title":"Knowledge management in supply chain: an empirical study from France","volume":"20","year":"2011","journal-title":"Journal of Strategic Information Systems"},{"issue":"4","key":"key2020092404550835300_ref023","doi-asserted-by":"crossref","first-page":"123","DOI":"10.3917\/mav.024.0123","article-title":"Gestion Inter-organisationnelle des connaissances et gestion des cha\u00eenes logistiques: enjeux, limites et d\u00e9fis","volume":"24","year":"2009","journal-title":"Management & Avenir"},{"key":"key2020092404550835300_ref024","first-page":"3173","article-title":"Knowledge management metrics via balanced scorecard methodology","year":"2002"},{"issue":"2","key":"key2020092404550835300_ref025","doi-asserted-by":"crossref","first-page":"99","DOI":"10.3917\/sim.102.0099","article-title":"Syst\u00e8mes de Gestion des Connaissances Pour la Cha\u00eene Logistique Intra-organisationnelle Cas de la soci\u00e9t\u00e9 BONFIGIOLI","volume":"15","year":"2010","journal-title":"Syst\u00e8mes d\u2019Information & Management"},{"issue":"1","key":"key2020092404550835300_ref026","first-page":"1","article-title":"Qualitative research in logistics: theory and practice","volume":"4","year":"2010","journal-title":"Journal of Supply Chain Management: Research and Practice"},{"issue":"2","key":"key2020092404550835300_ref027","first-page":"109","article-title":"Toward a knowledge-based theory of the firm","volume":"17","year":"1996","journal-title":"Strategic Management Journal"},{"issue":"2","key":"key2020092404550835300_ref028","doi-asserted-by":"crossref","first-page":"269","DOI":"10.1016\/j.ejor.2003.08.016","article-title":"Information systems in supply chain integration and management","volume":"159","year":"2004","journal-title":"European Journal of Operational Research"},{"issue":"1","key":"key2020092404550835300_ref029","first-page":"121","article-title":"Environmental sustainability and supply chain management \u2013 a framework of cross-functional integration and knowledge transfer","volume":"1","year":"2013","journal-title":"Journal of Environmental Sustainability"},{"issue":"1","key":"key2020092404550835300_ref030","doi-asserted-by":"crossref","first-page":"47","DOI":"10.1080\/01972240252818225","article-title":"Knowledge management: a threefold framework","volume":"18","year":"2002","journal-title":"The Information Society"},{"issue":"2","key":"key2020092404550835300_ref031","doi-asserted-by":"crossref","first-page":"177","DOI":"10.1016\/S0925-5273(01)00114-1","article-title":"Lateral coordination in a logistics outsourcing relationship","volume":"78","year":"2002","journal-title":"International Journal of Production Economics"},{"issue":"10","key":"key2020092404550835300_ref032","doi-asserted-by":"crossref","first-page":"1035","DOI":"10.1002\/smj.627","article-title":"Strategic supply chain management: improving performance through a culture of competitiveness and knowledge development","volume":"28","year":"2007","journal-title":"Strategic Management Journal"},{"issue":"2","key":"key2020092404550835300_ref033","doi-asserted-by":"crossref","first-page":"191","DOI":"10.1002\/j.2158-1592.2006.tb00222.x","article-title":"Demand collaboration: effects on knowledge creation, relationships, and supply chain performance","volume":"27","year":"2006","journal-title":"Journal of Business Logistics"},{"issue":"7","key":"key2020092404550835300_ref034","doi-asserted-by":"crossref","first-page":"669","DOI":"10.1002\/nav.20372","article-title":"Quality risk in outsourcing: noncontractible product quality and private quality cost information","volume":"56","year":"2009","journal-title":"Naval Research Logistics"},{"issue":"1","key":"key2020092404550835300_ref035","doi-asserted-by":"crossref","first-page":"51","DOI":"10.1016\/j.indmarman.2003.08.010","article-title":"The intersection of strategic management and supply chain management","volume":"33","year":"2004","journal-title":"Industrial Marketing Management"},{"issue":"1","key":"key2020092404550835300_ref036","doi-asserted-by":"crossref","first-page":"122","DOI":"10.1108\/IJLM-03-2014-0043","article-title":"The effect of logistics outsourcing on the supply chain vulnerability of shippers: development of a conceptual risk management framework","volume":"27","year":"2016","journal-title":"The International Journal of Logistics Management"},{"issue":"6","key":"key2020092404550835300_ref037","doi-asserted-by":"crossref","first-page":"1633","DOI":"10.2307\/256824","article-title":"Conducting interorganisational research using key informants","volume":"36","year":"1993","journal-title":"Academy of Management Journal"},{"issue":"1","key":"key2020092404550835300_ref038","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1108\/SCM-12-2015-0482","article-title":"The effects of vulnerability mitigation strategies on supply chain effectiveness: risk culture as moderator","volume":"22","year":"2017","journal-title":"Supply Chain Management: An International Journal"},{"issue":"3","key":"key2020092404550835300_ref039","doi-asserted-by":"crossref","first-page":"638","DOI":"10.5465\/amr.2006.21318922","article-title":"The competitive advantage of interconnected firms: an extension of the resource-based view","volume":"31","year":"2006","journal-title":"Academy of Management Review"},{"issue":"3","key":"key2020092404550835300_ref040","doi-asserted-by":"crossref","first-page":"783","DOI":"10.2307\/2534454","article-title":"Appropriating the retums from industrial research and development","volume":"1987","year":"1987","journal-title":"Brookings Papers on Economic Activity"},{"issue":"1","key":"key2020092404550835300_ref041","doi-asserted-by":"crossref","first-page":"133","DOI":"10.1002\/j.2158-1592.2008.tb00072.x","article-title":"Global supply chain risk management","volume":"29","year":"2008","journal-title":"Journal of Business Logistics"},{"issue":"3","key":"key2020092404550835300_ref042","doi-asserted-by":"crossref","first-page":"77","DOI":"10.2307\/41165844","article-title":"Financial risk and the need for superior knowledge management","volume":"38","year":"1996","journal-title":"California Management Review"},{"issue":"4","key":"key2020092404550835300_ref043","doi-asserted-by":"crossref","first-page":"137","DOI":"10.1108\/13598549710191304","article-title":"Information enrichment: designing the supply chain for competitive advantage","volume":"2","year":"1997","journal-title":"Supply Chain Management: An International Journal"},{"issue":"1","key":"key2020092404550835300_ref044","doi-asserted-by":"crossref","first-page":"25","DOI":"10.1509\/jimk.10.1.25.19529","article-title":"Public policy and global supply chain capabilities and performance: a resource-based view","volume":"10","year":"2002","journal-title":"Journal of International Marketing"},{"issue":"6","key":"key2020092404550835300_ref045","doi-asserted-by":"crossref","first-page":"786","DOI":"10.1108\/JEIM-04-2013-0015","article-title":"Customer service in supply chain management: a case study","volume":"27","year":"2014","journal-title":"Journal of Enterprise Information Management"},{"key":"key2020092404550835300_ref046","volume-title":"The Knowledge Creating Company: How Japanese Companies Create the Dynamics of Innovation","year":"1995"},{"issue":"4","key":"key2020092404550835300_ref047","doi-asserted-by":"crossref","first-page":"210","DOI":"10.1108\/09600030510599904","article-title":"Drivers of supply chain vulnerability: an integrated framework","volume":"35","year":"2005","journal-title":"International Journal of Physical Distribution & Logistics Management"},{"key":"key2020092404550835300_ref048","volume-title":"The Theory of the Growth of the Firm","year":"1959"},{"issue":"1","key":"key2020092404550835300_ref049","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1002\/j.2158-1592.2010.tb00125.x","article-title":"Ensuring supply chain resilience: development of a conceptual framework","volume":"31","year":"2010","journal-title":"Journal of Business Logistics"},{"key":"key2020092404550835300_ref050","volume-title":"Competitive Strategy","year":"1980"},{"key":"key2020092404550835300_ref051","volume-title":"Competitive Advantage","year":"1985"},{"issue":"2","key":"key2020092404550835300_ref052","first-page":"95","article-title":"Towards a dynamic theory of strategy","volume":"12","year":"1991","journal-title":"Strategic Management Journal"},{"issue":"5\/6","key":"key2020092404550835300_ref053","doi-asserted-by":"crossref","first-page":"823","DOI":"10.1108\/01443570110390507","article-title":"International supply chain agility \u2013 tradeoffs between flexibility and uncertainty","volume":"21","year":"2001","journal-title":"International Journal of Operations & Production Management"},{"issue":"6","key":"key2020092404550835300_ref054","doi-asserted-by":"crossref","first-page":"1093","DOI":"10.1108\/IMDS-07-2016-0264","article-title":"Supply chain uncertainties linked to information systems: a case study approach","volume":"117","year":"2017","journal-title":"Industrial Management & Data Systems"},{"issue":"2","key":"key2020092404550835300_ref055","first-page":"5","article-title":"Strategic management and economics","volume":"12","year":"1991","journal-title":"Strategic Management Journal"},{"issue":"3","key":"key2020092404550835300_ref056","doi-asserted-by":"crossref","first-page":"603","DOI":"10.1108\/IJLM-09-2012-0100","article-title":"The impact of knowledge management processes on supply chain performance: an empirical study","volume":"26","year":"2015","journal-title":"The International Journal of Logistics Management"},{"issue":"2","key":"key2020092404550835300_ref057","doi-asserted-by":"crossref","first-page":"121","DOI":"10.1111\/jbl.12042","article-title":"Knowledge management in supply chains: the role of explicit and tacit knowledge","volume":"35","year":"2014","journal-title":"Journal of Business Logistics"},{"issue":"3","key":"key2020092404550835300_ref058","doi-asserted-by":"crossref","first-page":"213","DOI":"10.2307\/4132331","article-title":"Studying knowledge management in information systems research: discourses and theoretical assumptions","volume":"26","year":"2002","journal-title":"MIS Quaterly"},{"key":"key2020092404550835300_ref059","volume-title":"Leadership in Administration","year":"1957"},{"issue":"4","key":"key2020092404550835300_ref060","doi-asserted-by":"crossref","first-page":"441","DOI":"10.1504\/IJPQM.2007.013337","article-title":"Absorbing uncertainty within supply chains","volume":"2","year":"2007","journal-title":"International Journal of Productivity and Quality Management"},{"issue":"2","key":"key2020092404550835300_ref061","doi-asserted-by":"crossref","first-page":"110","DOI":"10.1108\/09600030210421723","article-title":"A conceptual framework of vulnerability in firms\u2019 in-bound and out-bound logistics flows","volume":"32","year":"2002","journal-title":"International Journal of Physical Distribution & Logistics Management"},{"key":"key2020092404550835300_ref062","volume-title":"Sticky Knowledge: Barriers to Knowing in the Firm","year":"2002"},{"issue":"10","key":"key2020092404550835300_ref063","first-page":"835","article-title":"Towards a framework for project risk knowledge management in the construction supply chain","volume":"32","year":"2001","journal-title":"Advances in Engineering Software"},{"key":"key2020092404550835300_ref064","volume-title":"The Competitive Challenge","year":"1987"},{"issue":"3","key":"key2020092404550835300_ref065","doi-asserted-by":"crossref","first-page":"55","DOI":"10.2307\/41165943","article-title":"Capturing value from knowledge assets","volume":"40","year":"1998","journal-title":"California Management Review"},{"key":"key2020092404550835300_ref066","volume-title":"Dynamic Capabilities and Strategic Management: Organizing for Innovation and Growth","year":"2009"},{"issue":"6","key":"key2020092404550835300_ref067","doi-asserted-by":"crossref","first-page":"301","DOI":"10.1016\/j.pursup.2007.01.004","article-title":"An empirical investigation into supply chain vulnerability","volume":"12","year":"2006","journal-title":"Journal of Purchasing & Supply Management"},{"issue":"1","key":"key2020092404550835300_ref068","doi-asserted-by":"crossref","first-page":"121","DOI":"10.1016\/j.ijpe.2009.10.007","article-title":"Assessing the vulnerability of supply chains using graph theory","volume":"126","year":"2010","journal-title":"International Journal of Production Economics"},{"issue":"1","key":"key2020092404550835300_ref069","doi-asserted-by":"crossref","first-page":"150","DOI":"10.1016\/j.ejor.2008.11.012","article-title":"Supplier default dependencies: empirical evidence from the automotive industry","volume":"199","year":"2009","journal-title":"European Journal of Operational Research"},{"key":"key2020092404550835300_ref070","volume-title":"Case Study Research: Design and Methods","year":"2009","edition":"5th ed."},{"issue":"5","key":"key2020092404550835300_ref071","doi-asserted-by":"crossref","first-page":"397","DOI":"10.1108\/09600030410545445","article-title":"An analysis of supply risk assessment techniques","volume":"34","year":"2004","journal-title":"International Journal of Physical Distribution & Logistics Management"}],"container-title":["Journal of Enterprise Information Management"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/JEIM-05-2018-0086\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/JEIM-05-2018-0086\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T22:31:19Z","timestamp":1753396279000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/jeim\/article\/32\/2\/214-232\/216629"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2019,4,30]]},"references-count":71,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2019,4,30]]}},"alternative-id":["10.1108\/JEIM-05-2018-0086"],"URL":"https:\/\/doi.org\/10.1108\/jeim-05-2018-0086","relation":{},"ISSN":["1741-0398"],"issn-type":[{"value":"1741-0398","type":"print"}],"subject":[],"published":{"date-parts":[[2019,4,30]]}}}