{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,10,30]],"date-time":"2025-10-30T22:34:10Z","timestamp":1761863650666,"version":"3.41.2"},"reference-count":49,"publisher":"Emerald","issue":"2","license":[{"start":{"date-parts":[[2017,3,6]],"date-time":"2017-03-06T00:00:00Z","timestamp":1488758400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JEIM"],"published-print":{"date-parts":[[2017,3,6]]},"abstract":"<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title>\n<jats:p>From the theoretical perspectives of both multi-agent systems and smart business networks, empirical studies analyzing agent-based inter-organizational systems (ABIOS) in a real-life business setting are rare. The purpose of this paper is to investigate the impact of ABIOS on the performance of business networks.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title>\n<jats:p>This study presents a theoretical conceptual model portraying the influence of ABIOS on clients\u2019 coordination structure and information architecture; and the impact of those structural alterations on business network performance in terms of the coordination, agility, and informational performances. To validate the model, a cross-case analysis was conducted in three logistics cases, namely, warehousing, freight forwarding, and intermodal transportation.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Findings<\/jats:title>\n<jats:p>The application of ABIOS requires adjustments to the information architecture or the coordination structure, or both. Subsequently, those structural adjustments will stimulate improvements in the coordination, agility, and informational performances.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title>\n<jats:p>The assessment of the clients\u2019 performance improvement is done at the company level not at an aggregate network level. Moreover, the study only covers cases from the logistics sector.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title>\n<jats:p>This study explains the structural consequences of ABIOS applications. The adoption of an inter-organizational system is a strategic decision that requires support from multi-stakeholders. While the applications of ABIOS can offer performance improvement opportunities, adjustments must be made to the existing coordination structure or the information architecture, or both.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title>\n<jats:p>This study contributes to the smart business network literature and the ABIOS literature by presenting a validated conceptual model explaining the interplay among ABIOS, the coordination structure, informational structure, and business network performance, namely, the coordination, agility, and informational performances.<\/jats:p>\n<\/jats:sec>","DOI":"10.1108\/jeim-07-2015-0069","type":"journal-article","created":{"date-parts":[[2017,2,27]],"date-time":"2017-02-27T06:54:26Z","timestamp":1488178466000},"page":"226-243","source":"Crossref","is-referenced-by-count":10,"title":["Investigating agent-based inter-organizational systems and business network performance"],"prefix":"10.1108","volume":"30","author":[{"given":"Meditya","family":"Wasesa","sequence":"first","affiliation":[]},{"given":"Andries","family":"Stam","sequence":"additional","affiliation":[]},{"given":"Eric","family":"van Heck","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"first-page":"1","article-title":"Intelligent cargo application: intermodal operator sea rail case","year":"2011","key":"key2020120823284131300_ref001"},{"journal-title":"DC Velocity","article-title":"Kiva systems officially rebrands as amazon robotics","year":"2015","key":"key2020120823284131300_ref002"},{"issue":"5","key":"key2020120823284131300_ref003","doi-asserted-by":"crossref","first-page":"802","DOI":"10.1057\/palgrave.jibs.8400292","article-title":"Balancing subsidiary influence in the federative MNC: a business network view","volume":"38","year":"2007","journal-title":"Journal of International Business Studies"},{"issue":"3","key":"key2020120823284131300_ref004","doi-asserted-by":"crossref","first-page":"340","DOI":"10.1287\/isre.1070.0134","article-title":"Assimilation of interorganizational business process standards","volume":"18","year":"2007","journal-title":"Information Systems Research"},{"year":"2013","key":"key2020120823284131300_ref005","article-title":"Transport information management of supply chain (video archive)"},{"key":"key2020120823284131300_ref006","unstructured":"Blair, P. 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